[Title 28 CFR 35.104.]
[Code of Federal Regulations (annual edition) - July 1, 2002 Edition]
[Title 28 - JUDICIAL ADMINISTRATION]
[Chapter I - DEPARTMENT OF JUSTICE]
[Part 35 - NONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL GOVERNMENT SERVICES]
[Subpart G - Designated Agencies]
[Sec. 35.104. - Section 504 of the Rehabilitation Act of 1973 (29 U.S.C.]
[From the U.S. Government Printing Office]
28JUDICIAL ADMINISTRATION12002-07-012002-07-01falseSection 504 of the Rehabilitation Act of 1973 (29 U.S.C.35.104.Sec. 35.104.JUDICIAL ADMINISTRATIONDEPARTMENT OF JUSTICENONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL GOVERNMENT SERVICESDesignated Agencies
Secs. 35.191-35.999 [Reserved]
Appendix A to Part 35--Preamble to Regulation on Nondiscrimination on
the Basis of Disability in State and Local Government Services
(Published July 26, 1991)
Note: For the convenience of the reader, this appendix contains the
text of the preamble to the final regulation on nondiscrimination on the
basis of disability in State and local government services beginning at
the heading ``Section-by-Section Analysis'' and ending before ``List of
Subjects in 28 CFR Part 35'' (56 FR 35696, July 26, 1991).
[[Page 517]]
Section-by-Section Analysis
Subpart A--General
Section 35.101 Purpose
Section 35.101 states the purpose of the rule, which is to
effectuate subtitle A of title II of the Americans with Disabilities Act
of 1990 (the Act), which prohibits discrimination on the basis of
disability by public entities. This part does not, however, apply to
matters within the scope of the authority of the Secretary of
Transportation under subtitle B of title II of the Act.
Section 35.102 Application
This provision specifies that, except as provided in paragraph (b),
the regulation applies to all services, programs, and activities
provided or made available by public entities, as that term is defined
in Sec. 35.104. Section 504 of the Rehabilitation Act of 1973 (29 U.S.C.
794), which prohibits discrimination on the basis of handicap in
federally assisted programs and activities, already covers those
programs and activities of public entities that receive Federal
financial assistance. Title II of the ADA extends this prohibition of
discrimination to include all services, programs, and activities
provided or made available by State and local governments or any of
their instrumentalities or agencies, regardless of the receipt of
Federal financial assistance. Except as provided in Sec. 35.l34, this
part does not apply to private entities.
The scope of title II's coverage of public entities is comparable to
the coverage of Federal Executive agencies under the 1978 amendment to
section 504, which extended section 504's application to all programs
and activities ``conducted by'' Federal Executive agencies, in that
title II applies to anything a public entity does. Title II coverage,
however, is not limited to ``Executive'' agencies, but includes
activities of the legislative and judicial branches of State and local
governments. All governmental activities of public entities are covered,
even if they are carried out by contractors. For example, a State is
obligated by title II to ensure that the services, programs, and
activities of a State park inn operated under contract by a private
entity are in compliance with title II's requirements. The private
entity operating the inn would also be subject to the obligations of
public accommodations under title III of the Act and the Department's
title III regulations at 28 CFR part 36.
Aside from employment, which is also covered by title I of the Act,
there are two major categories of programs or activities covered by this
regulation: those involving general public contact as part of ongoing
operations of the entity and those directly administered by the entities
for program beneficiaries and participants. Activities in the first
category include communication with the public (telephone contacts,
office walk-ins, or interviews) and the public's use of the entity's
facilities. Activities in the second category include programs that
provide State or local government services or benefits.
Paragraph (b) of Sec. 35.102 explains that to the extent that the
public transportation services, programs, and activities of public
entities are covered by subtitle B of title II of the Act, they are
subject to the regulation of the Department of Transportation (DOT) at
49 CFR part 37, and are not covered by this part. The Department of
Transportation's ADA regulation establishes specific requirements for
construction of transportation facilities and acquisition of vehicles.
Matters not covered by subtitle B, such as the provision of auxiliary
aids, are covered by this rule. For example, activities that are covered
by the Department of Transportation's regulation implementing subtitle B
are not required to be included in the self-evaluation required by
Sec. 35.105. In addition, activities not specifically addressed by DOT's
ADA regulation may be covered by DOT's regulation implementing section
504 for its federally assisted programs and activities at 49 CFR part
27. Like other programs of public entities that are also recipients of
Federal financial assistance, those programs would be covered by both
the section 504 regulation and this part. Although airports operated by
public entities are not subject to DOT's ADA regulation, they are
subject to subpart A of title II and to this rule.
Some commenters asked for clarification about the responsibilities
of public school systems under section 504 and the ADA with respect to
programs, services, and activities that are not covered by the
Individuals with Disabilities Education Act (IDEA), including, for
example, programs open to parents or to the public, graduation
ceremonies, parent-teacher organization meetings, plays and other events
open to the public, and adult education classes. Public school systems
must comply with the ADA in all of their services, programs, or
activities, including those that are open to parents or to the public.
For instance, public school systems must provide program accessibility
to parents and guardians with disabilities to these programs,
activities, or services, and appropriate auxiliary aids and services
whenever necessary to ensure effective communication, as long as the
provision of the auxiliary aids results neither in an undue burden or in
a fundamental alteration of the program.
Section 35.103 Relationship to Other Laws
Section 35.103 is derived from sections 501 (a) and (b) of the ADA.
Paragraph (a) of this section provides that, except as otherwise
specifically provided by this part, title II of
[[Page 518]]
the ADA is not intended to apply lesser standards than are required
under title V of the Rehabilitation Act of 1973, as amended (29 U.S.C.
790-94), or the regulations implementing that title. The standards of
title V of the Rehabilitation Act apply for purposes of the ADA to the
extent that the ADA has not explicitly adopted a different standard than
title V. Because title II of the ADA essentially extends the
antidiscrimination prohibition embodied in section 504 to all actions of
State and local governments, the standards adopted in this part are
generally the same as those required under section 504 for federally
assisted programs. Title II, however, also incorporates those provisions
of titles I and III of the ADA that are not inconsistent with the
regulations implementing section 504. Judiciary Committee report, H.R.
Rep. No. 485, 101st Cong., 2d Sess., pt. 3, at 51 (1990) (hereinafter
``Judiciary report'') ; Education and Labor Committee report, H.R. Rep.
No. 485, 101st Cong., 2d Sess., pt. 2, at 84 (1990) (hereinafter
``Education and Labor report''). Therefore, this part also includes
appropriate provisions derived from the regulations implementing those
titles. The inclusion of specific language in this part, however, should
not be interpreted as an indication that a requirement is not included
under a regulation implementing section 504.
Paragraph (b) makes clear that Congress did not intend to displace
any of the rights or remedies provided by other Federal laws (including
section 504) or other State laws (including State common law) that
provide greater or equal protection to individuals with disabilities. As
discussed above, the standards adopted by title II of the ADA for State
and local government services are generally the same as those required
under section 504 for federally assisted programs and activities.
Subpart F of the regulation establishes compliance procedures for
processing complaints covered by both this part and section 504.
With respect to State law, a plaintiff may choose to pursue claims
under a State law that does not confer greater substantive rights, or
even confers fewer substantive rights, if the alleged violation is
protected under the alternative law and the remedies are greater. For
example, a person with a physical disability could seek damages under a
State law that allows compensatory and punitive damages for
discrimination on the basis of physical disability, but not on the basis
of mental disability. In that situation, the State law would provide
narrower coverage, by excluding mental disabilities, but broader
remedies, and an individual covered by both laws could choose to bring
an action under both laws. Moreover, State tort claims confer greater
remedies and are not preempted by the ADA. A plaintiff may join a State
tort claim to a case brought under the ADA. In such a case, the
plaintiff must, of course, prove all the elements of the State tort
claim in order to prevail under that cause of action.
Section 35.104 Definitions
``Act.'' The word ``Act'' is used in this part to refer to the
Americans with Disabilities Act of 1990, Public Law 101-336, which is
also referred to as the ``ADA.''
``Assistant Attorney General.'' The term ``Assistant Attorney
General'' refers to the Assistant Attorney General of the Civil Rights
Division of the Department of Justice.
``Auxiliary aids and services.'' Auxiliary aids and services include
a wide range of services and devices for ensuring effective
communication. The proposed definition in Sec. 35.104 provided a list of
examples of auxiliary aids and services that were taken from the
definition of auxiliary aids and services in section 3(1) of the ADA and
were supplemented by examples from regulations implementing section 504
in federally conducted programs (see 28 CFR 39.103).
A substantial number of commenters suggested that additional
examples be added to this list. The Department has added several items
to this list but wishes to clarify that the list is not an all-inclusive
or exhaustive catalogue of possible or available auxiliary aids or
services. It is not possible to provide an exhaustive list, and an
attempt to do so would omit the new devices that will become available
with emerging technology.
Subparagraph (1) lists several examples, which would be considered
auxiliary aids and services to make aurally delivered materials
available to individuals with hearing impairments. The Department has
changed the phrase used in the proposed rules, ``orally delivered
materials,'' to the statutory phrase, ``aurally delivered materials,''
to track section 3 of the ADA and to include non-verbal sounds and
alarms, and computer generated speech.
The Department has added videotext displays, transcription services,
and closed and open captioning to the list of examples. Videotext
displays have become an important means of accessing auditory
communications through a public address system. Transcription services
are used to relay aurally delivered material almost simultaneously in
written form to persons who are deaf or hearing-impaired. This
technology is often used at conferences, conventions, and hearings.
While the proposed rule expressly included television decoder equipment
as an auxiliary aid or service, it did not mention captioning itself.
The final rule rectifies this omission by mentioning both closed and
open captioning.
Several persons and organizations requested that the Department
replace the term ``telecommunications devices for deaf
[[Page 519]]
persons'' or ``TDD's'' with the term ``text telephone.'' The Department
has declined to do so. The Department is aware that the Architectural
and Transportation Barriers Compliance Board (ATBCB) has used the phrase
``text telephone'' in lieu of the statutory term ``TDD'' in its final
accessibility guidelines. Title IV of the ADA, however, uses the term
``Telecommunications Device for the Deaf'' and the Department believes
it would be inappropriate to abandon this statutory term at this time.
Several commenters urged the Department to include in the definition
of ``auxiliary aids and services'' devices that are now available or
that may become available with emerging technology. The Department
declines to do so in the rule. The Department, however, emphasizes that,
although the definition would include ``state of the art'' devices,
public entities are not required to use the newest or most advanced
technologies as long as the auxiliary aid or service that is selected
affords effective communication.
Subparagraph (2) lists examples of aids and services for making
visually delivered materials accessible to persons with visual
impairments. Many commenters proposed additional examples, such as
signage or mapping, audio description services, secondary auditory
programs, telebraillers, and reading machines. While the Department
declines to add these items to the list, they are auxiliary aids and
services and may be appropriate depending on the circumstances.
Subparagraph (3) refers to acquisition or modification of equipment
or devices. Several commenters suggested the addition of current
technological innovations in microelectronics and computerized control
systems (e.g., voice recognition systems, automatic dialing telephones,
and infrared elevator and light control systems) to the list of
auxiliary aids. The Department interprets auxiliary aids and services as
those aids and services designed to provide effective communications,
i.e., making aurally and visually delivered information available to
persons with hearing, speech, and vision impairments. Methods of making
services, programs, or activities accessible to, or usable by,
individuals with mobility or manual dexterity impairments are addressed
by other sections of this part, including the provision for
modifications in policies, practices, or procedures (Sec. 35.130
(b)(7)).
Paragraph (b)(4) deals with other similar services and actions.
Several commenters asked for clarification that ``similar services and
actions'' include retrieving items from shelves, assistance in reaching
a marginally accessible seat, pushing a barrier aside in order to
provide an accessible route, or assistance in removing a sweater or
coat. While retrieving an item from a shelf might be an ``auxiliary aid
or service'' for a blind person who could not locate the item without
assistance, it might be a method of providing program access for a
person using a wheelchair who could not reach the shelf, or a reasonable
modification to a self-service policy for an individual who lacked the
ability to grasp the item. As explained above, auxiliary aids and
services are those aids and services required to provide effective
communications. Other forms of assistance are more appropriately
addressed by other provisions of the final rule.
``Complete complaint.'' ``Complete complaint'' is defined to include
all the information necessary to enable the Federal agency designated
under subpart G as responsible for investigation of a complaint to
initiate its investigation.
``Current illegal use of drugs.'' The phrase ``current illegal use
of drugs'' is used in Sec. 35.131. Its meaning is discussed in the
preamble for that section.
``Designated agency.'' The term ``designated agency'' is used to
refer to the Federal agency designated under subpart G of this rule as
responsible for carrying out the administrative enforcement
responsibilities established by subpart F of the rule.
``Disability.'' The definition of the term ``disability'' is the
same as the definition in the title III regulation codified at 28 CFR
part 36. It is comparable to the definition of the term ``individual
with handicaps'' in section 7(8) of the Rehabilitation Act and section
802(h) of the Fair Housing Act. The Education and Labor Committee report
makes clear that the analysis of the term ``individual with handicaps''
by the Department of Health, Education, and Welfare (HEW) in its
regulations implementing section 504 (42 FR 22685 (May 4, 1977)) and the
analysis by the Department of Housing and Urban Development in its
regulation implementing the Fair Housing Amendments Act of 1988 (54 FR
3232 (Jan. 23, 1989)) should also apply fully to the term ``disability''
(Education and Labor report at 50).
The use of the term ``disability'' instead of ``handicap'' and the
term ``individual with a disability'' instead of ``individual with
handicaps'' represents an effort by Congress to make use of up-to-date,
currently accepted terminology. As with racial and ethnic epithets, the
choice of terms to apply to a person with a disability is overlaid with
stereotypes, patronizing attitudes, and other emotional connotations.
Many individuals with disabilities, and organizations representing such
individuals, object to the use of such terms as ``handicapped person''
or ``the handicapped.'' In other recent legislation, Congress also
recognized this shift in terminology, e.g., by changing the name of the
National Council on the Handicapped to the National Council on
Disability (Pub. L. 100-630).
[[Page 520]]
In enacting the Americans with Disabilities Act, Congress concluded
that it was important for the current legislation to use terminology
most in line with the sensibilities of most Americans with disabilities.
No change in definition or substance is intended nor should one be
attributed to this change in phraseology.
The term ``disability'' means, with respect to an individual--
(A) A physical or mental impairment that substantially limits one or
more of the major life activities of such individual;
(B) A record of such an impairment; or
(C) Being regarded as having such an impairment. If an individual
meets any one of these three tests, he or she is considered to be an
individual with a disability for purposes of coverage under the
Americans with Disabilities Act.
Congress adopted this same basic definition of ``disability,'' first
used in the Rehabilitation Act of 1973 and in the Fair Housing
Amendments Act of 1988, for a number of reasons. First, it has worked
well since it was adopted in 1974. Second, it would not be possible to
guarantee comprehensiveness by providing a list of specific
disabilities, especially because new disorders may be recognized in the
future, as they have since the definition was first established in 1974.
Test A--A physical or mental impairment that substantially limits one or
more of the major life activities of such individual
Physical or mental impairment. Under the first test, an individual
must have a physical or mental impairment. As explained in paragraph
(1)(i) of the definition, ``impairment'' means any physiological
disorder or condition, cosmetic disfigurement, or anatomical loss
affecting one or more of the following body systems: neurological;
musculoskeletal; special sense organs (which would include speech organs
that are not respiratory such as vocal cords, soft palate, tongue,
etc.); respiratory, including speech organs; cardiovascular;
reproductive; digestive; genitourinary; hemic and lymphatic; skin; and
endocrine. It also means any mental or psychological disorder, such as
mental retardation, organic brain syndrome, emotional or mental illness,
and specific learning disabilities. This list closely tracks the one
used in the regulations for section 504 of the Rehabilitation Act of
1973 (see, e.g., 45 CFR 84.3(j)(2)(i)).
Many commenters asked that ``traumatic brain injury'' be added to
the list in paragraph (1)(i). Traumatic brain injury is already included
because it is a physiological condition affecting one of the listed body
systems, i.e., ``neurological.'' Therefore, it was unnecessary to add
the term to the regulation, which only provides representative examples
of physiological disorders.
It is not possible to include a list of all the specific conditions,
contagious and noncontagious diseases, or infections that would
constitute physical or mental impairments because of the difficulty of
ensuring the comprehensiveness of such a list, particularly in light of
the fact that other conditions or disorders may be identified in the
future. However, the list of examples in paragraph (1)(ii) of the
definition includes: orthopedic, visual, speech and hearing impairments,
cerebral palsy, epilepsy, muscular dystrophy, multiple sclerosis,
cancer, heart disease, diabetes, mental retardation, emotional illness,
specific learning disabilities, HIV disease (symptomatic or
asymptomatic), tuberculosis, drug addiction, and alcoholism. The phrase
``symptomatic or asymptomatic'' was inserted in the final rule after
``HIV disease'' in response to commenters who suggested the
clarification was necessary.
The examples of ``physical or mental impairments'' in paragraph
(1)(ii) are the same as those contained in many section 504 regulations,
except for the addition of the phrase ``contagious and noncontagious''
to describe the types of diseases and conditions included, and the
addition of ``HIV disease (symptomatic or asymptomatic)'' and
``tuberculosis'' to the list of examples. These additions are based on
the committee reports, caselaw, and official legal opinions interpreting
section 504. In School Board of Nassau County v. Arline, 480 U.S. 273
(1987), a case involving an individual with tuberculosis, the Supreme
Court held that people with contagious diseases are entitled to the
protections afforded by section 504. Following the Arline decision, this
Department's Office of Legal Counsel issued a legal opinion that
concluded that symptomatic HIV disease is an impairment that
substantially limits a major life activity; therefore it has been
included in the definition of disability under this part. The opinion
also concluded that asymptomatic HIV disease is an impairment that
substantially limits a major life activity, either because of its actual
effect on the individual with HIV disease or because the reactions of
other people to individuals with HIV disease cause such individuals to
be treated as though they are disabled. See Memorandum from Douglas W.
Kmiec, Acting Assistant Attorney General, Office of Legal Counsel,
Department of Justice, to Arthur B. Culvahouse, Jr., Counsel to the
President (Sept. 27, 1988), reprinted in Hearings on S. 933, the
Americans with Disabilities Act, Before the Subcomm. on the Handicapped
of the Senate Comm. on Labor and Human Resources, 101st. Cong., 1st
Sess. 346 (1989).
Paragraph (1)(iii) states that the phrase ``physical or mental
impairment'' does not include homosexuality or bisexuality. These
[[Page 521]]
conditions were never considered impairments under other Federal
disability laws. Section 511(a) of the statute makes clear that they are
likewise not to be considered impairments under the Americans with
Disabilities Act.
Physical or mental impairment does not include simple physical
characteristics, such as blue eyes or black hair. Nor does it include
environmental, cultural, economic, or other disadvantages, such as
having a prison record, or being poor. Nor is age a disability.
Similarly, the definition does not include common personality traits
such as poor judgment or a quick temper where these are not symptoms of
a mental or psychological disorder. However, a person who has these
characteristics and also has a physical or mental impairment may be
considered as having a disability for purposes of the Americans with
Disabilities Act based on the impairment.
Substantial Limitation of a Major Life Activity. Under Test A, the
impairment must be one that ``substantially limits a major life
activity.'' Major life activities include such things as caring for
one's self, performing manual tasks, walking, seeing, hearing, speaking,
breathing, learning, and working.
For example, a person who is paraplegic is substantially limited in
the major life activity of walking, a person who is blind is
substantially limited in the major life activity of seeing, and a person
who is mentally retarded is substantially limited in the major life
activity of learning. A person with traumatic brain injury is
substantially limited in the major life activities of caring for one's
self, learning, and working because of memory deficit, confusion,
contextual difficulties, and inability to reason appropriately.
A person is considered an individual with a disability for purposes
of Test A, the first prong of the definition, when the individual's
important life activities are restricted as to the conditions, manner,
or duration under which they can be performed in comparison to most
people. A person with a minor, trivial impairment, such as a simple
infected finger, is not impaired in a major life activity. A person who
can walk for 10 miles continuously is not substantially limited in
walking merely because, on the eleventh mile, he or she begins to
experience pain, because most people would not be able to walk eleven
miles without experiencing some discomfort.
The Department received many comments on the proposed rule's
inclusion of the word ``temporary'' in the definition of ``disability.''
The preamble indicated that impairments are not necessarily excluded
from the definition of ``disability'' simply because they are temporary,
but that the duration, or expected duration, of an impairment is one
factor that may properly be considered in determining whether the
impairment substantially limits a major life activity. The preamble
recognized, however, that temporary impairments, such as a broken leg,
are not commonly regarded as disabilities, and only in rare
circumstances would the degree of the limitation and its expected
duration be substantial. Nevertheless, many commenters objected to
inclusion of the word ``temporary'' both because it is not in the
statute and because it is not contained in the definition of
``disability'' set forth in the title I regulations of the Equal
Employment Opportunity Commission (EEOC). The word ``temporary'' has
been deleted from the final rule to conform with the statutory language.
The question of whether a temporary impairment is a disability must
be resolved on a case-by-case basis, taking into consideration both the
duration (or expected duration) of the impairment and the extent to
which it actually limits a major life activity of the affected
individual.
The question of whether a person has a disability should be assessed
without regard to the availability of mitigating measures, such as
reasonable modification or auxiliary aids and services. For example, a
person with hearing loss is substantially limited in the major life
activity of hearing, even though the loss may be improved through the
use of a hearing aid. Likewise, persons with impairments, such as
epilepsy or diabetes, that substantially limit a major life activity,
are covered under the first prong of the definition of disability, even
if the effects of the impairment are controlled by medication.
Many commenters asked that environmental illness (also known as
multiple chemical sensitivity) as well as allergy to cigarette smoke be
recognized as disabilities. The Department, however, declines to state
categorically that these types of allergies or sensitivities are
disabilities, because the determination as to whether an impairment is a
disability depends on whether, given the particular circumstances at
issue, the impairment substantially limits one or more major life
activities (or has a history of, or is regarded as having such an
effect).
Sometimes respiratory or neurological functioning is so severely
affected that an individual will satisfy the requirements to be
considered disabled under the regulation. Such an individual would be
entitled to all of the protections afforded by the Act and this part. In
other cases, individuals may be sensitive to environmental elements or
to smoke but their sensitivity will not rise to the level needed to
constitute a disability. For example, their major life activity of
breathing may be somewhat, but not substantially, impaired. In such
circumstances, the individuals are not disabled and are not entitled to
the protections of the statute despite their sensitivity to
environmental agents.
[[Page 522]]
In sum, the determination as to whether allergies to cigarette
smoke, or allergies or sensitivities characterized by the commenters as
environmental illness are disabilities covered by the regulation must be
made using the same case-by-case analysis that is applied to all other
physical or mental impairments. Moreover, the addition of specific
regulatory provisions relating to environmental illness in the final
rule would be inappropriate at this time pending future consideration of
the issue by the Architectural and Transportation Barriers Compliance
Board, the Environmental Protection Agency, and the Occupational Safety
and Health Administration of the Department of Labor.
Test B--A record of such an impairment
This test is intended to cover those who have a record of an
impairment. As explained in paragraph (3) of the rule's definition of
disability, this includes a person who has a history of an impairment
that substantially limited a major life activity, such as someone who
has recovered from an impairment. It also includes persons who have been
misclassified as having an impairment.
This provision is included in the definition in part to protect
individuals who have recovered from a physical or mental impairment that
previously substantially limited them in a major life activity.
Discrimination on the basis of such a past impairment is prohibited.
Frequently occurring examples of the first group (those who have a
history of an impairment) are persons with histories of mental or
emotional illness, heart disease, or cancer; examples of the second
group (those who have been misclassified as having an impairment) are
persons who have been misclassified as having mental retardation or
mental illness.
Test C--Being regarded as having such an impairment
This test, as contained in paragraph (4) of the definition, is
intended to cover persons who are treated by a public entity as having a
physical or mental impairment that substantially limits a major life
activity. It applies when a person is treated as if he or she has an
impairment that substantially limits a major life activity, regardless
of whether that person has an impairment.
The Americans with Disabilities Act uses the same ``regarded as''
test set forth in the regulations implementing section 504 of the
Rehabilitation Act. See, e.g., 28 CFR 42.540(k)(2)(iv), which provides:
(iv) ``Is regarded as having an impairment'' means (A) Has a
physical or mental impairment that does not substantially limit major
life activities but that is treated by a recipient as constituting such
a limitation; (B) Has a physical or mental impairment that substantially
limits major life activities only as a result of the attitudes of others
toward such impairment; or (C) Has none of the impairments defined in
paragraph (k)(2)(i) of this section but is treated by a recipient as
having such an impairment.
The perception of the covered entity is a key element of this test.
A person who perceives himself or herself to have an impairment, but
does not have an impairment, and is not treated as if he or she has an
impairment, is not protected under this test.
A person would be covered under this test if a public entity refused
to serve the person because it perceived that the person had an
impairment that limited his or her enjoyment of the goods or services
being offered.
For example, persons with severe burns often encounter
discrimination in community activities, resulting in substantial
limitation of major life activities. These persons would be covered
under this test based on the attitudes of others towards the impairment,
even if they did not view themselves as ``impaired.''
The rationale for this third test, as used in the Rehabilitation Act
of 1973, was articulated by the Supreme Court in Arline, 480 U.S. 273
(1987). The Court noted that although an individual may have an
impairment that does not in fact substantially limit a major life
activity, the reaction of others may prove just as disabling. ``Such an
impairment might not diminish a person's physical or mental
capabilities, but could nevertheless substantially limit that person's
ability to work as a result of the negative reactions of others to the
impairment.'' Id. at 283. The Court concluded that, by including this
test in the Rehabilitation Act's definition, ``Congress acknowledged
that society's accumulated myths and fears about disability and diseases
are as handicapping as are the physical limitations that flow from
actual impairment.'' Id. at 284.
Thus, a person who is denied services or benefits by a public entity
because of myths, fears, and stereotypes associated with disabilities
would be covered under this third test whether or not the person's
physical or mental condition would be considered a disability under the
first or second test in the definition.
If a person is refused admittance on the basis of an actual or
perceived physical or mental condition, and the public entity can
articulate no legitimate reason for the refusal (such as failure to meet
eligibility criteria), a perceived concern about admitting persons with
disabilities could be inferred and the individual would qualify for
coverage under the ``regarded as'' test. A person who is covered because
of being regarded as having an impairment is not required to show that
the public entity's perception is inaccurate (e.g., that he will be
accepted by others) in order to receive benefits from the public entity.
[[Page 523]]
Paragraph (5) of the definition lists certain conditions that are
not included within the definition of ``disability.'' The excluded
conditions are: Transvestism, transsexualism, pedophilia, exhibitionism,
voyeurism, gender identity disorders not resulting from physical
impairments, other sexual behavior disorders, compulsive gambling,
kleptomania, pyromania, and psychoactive substance use disorders
resulting from current illegal use of drugs. Unlike homosexuality and
bisexuality, which are not considered impairments under either section
504 or the Americans with Disabilities Act (see the definition of
``disability,'' paragraph (1)(iv)), the conditions listed in paragraph
(5), except for transvestism, are not necessarily excluded as
impairments under section 504. (Transvestism was excluded from the
definition of disability for section 504 by the Fair Housing Amendments
Act of 1988, Pub. L. 100-430, section 6(b)).
``Drug.'' The definition of the term ``drug'' is taken from section
510(d)(2) of the ADA.
``Facility.'' ``Facility'' means all or any portion of buildings,
structures, sites, complexes, equipment, rolling stock or other
conveyances, roads, walks, passageways, parking lots, or other real or
personal property, including the site where the building, property,
structure, or equipment is located. It includes both indoor and outdoor
areas where human-constructed improvements, structures, equipment, or
property have been added to the natural environment.
Commenters raised questions about the applicability of this part to
activities operated in mobile facilities, such as bookmobiles or mobile
health screening units. Such activities would be covered by the
requirement for program accessibility in Sec. 35.150, and would be
included in the definition of ``facility'' as ``other real or personal
property,'' although standards for new construction and alterations of
such facilities are not yet included in the accessibility standards
adopted by Sec. 35.151. Sections 35.150 and 35.151 specifically address
the obligations of public entities to ensure accessibility by providing
curb ramps at pedestrian walkways.
``Historic preservation programs'' and ``Historic properties'' are
defined in order to aid in the interpretation of Secs. 35.150 (a)(2) and
(b)(2), which relate to accessibility of historic preservation programs,
and Sec. 35.151(d), which relates to the alteration of historic
properties.
``Illegal use of drugs.'' The definition of ``illegal use of drugs''
is taken from section 510(d)(1) of the Act and clarifies that the term
includes the illegal use of one or more drugs.
``Individual with a disability'' means a person who has a disability
but does not include an individual who is currently illegally using
drugs, when the public entity acts on the basis of such use. The phrase
``current illegal use of drugs'' is explained in Sec. 35.131.
``Public entity.'' The term ``public entity'' is defined in
accordance with section 201(1) of the ADA as any State or local
government; any department, agency, special purpose district, or other
instrumentality of a State or States or local government; or the
National Railroad Passenger Corporation, and any commuter authority (as
defined in section 103(8) of the Rail Passenger Service Act).
``Qualified individual with a disability.'' The definition of
``qualified individual with a disability'' is taken from section 201(2)
of the Act, which is derived from the definition of ``qualified
handicapped person'' in the Department of Health and Human Services'
regulation implementing section 504 (45 CFR Sec. 84.3(k)). It combines
the definition at 45 CFR 84.3(k)(1) for employment (``a handicapped
person who, with reasonable accommodation, can perform the essential
functions of the job in question'') with the definition for other
services at 45 CFR 84.3(k)(4) (``a handicapped person who meets the
essential eligibility requirements for the receipt of such services'').
Some commenters requested clarification of the term ``essential
eligibility requirements.'' Because of the variety of situations in
which an individual's qualifications will be at issue, it is not
possible to include more specific criteria in the definition. The
``essential eligibility requirements'' for participation in some
activities covered under this part may be minimal. For example, most
public entities provide information about their operations as a public
service to anyone who requests it. In such situations, the only
``eligibility requirement'' for receipt of such information would be the
request for it. Where such information is provided by telephone, even
the ability to use a voice telephone is not an ``essential eligibility
requirement,'' because Sec. 35.161 requires a public entity to provide
equally effective telecommunication systems for individuals with
impaired hearing or speech.
For other activities, identification of the ``essential eligibility
requirements'' may be more complex. Where questions of safety are
involved, the principles established in Sec. 36.208 of the Department's
regulation implementing title III of the ADA, to be codified at 28 CFR,
part 36, will be applicable. That section implements section 302(b)(3)
of the Act, which provides that a public accommodation is not required
to permit an individual to participate in or benefit from the goods,
services, facilities, privileges, advantages and accommodations of the
public accommodation, if that individual poses a direct threat to the
health or safety of others.
A ``direct threat'' is a significant risk to the health or safety of
others that cannot be eliminated by a modification of policies,
practices, or procedures, or by the provision
[[Page 524]]
of auxiliary aids or services. In School Board of Nassau County v.
Arline, 480 U.S. 273 (1987), the Supreme Court recognized that there is
a need to balance the interests of people with disabilities against
legitimate concerns for public safety. Although persons with
disabilities are generally entitled to the protection of this part, a
person who poses a significant risk to others will not be ``qualified,''
if reasonable modifications to the public entity's policies, practices,
or procedures will not eliminate that risk.
The determination that a person poses a direct threat to the health
or safety of others may not be based on generalizations or stereotypes
about the effects of a particular disability. It must be based on an
individualized assessment, based on reasonable judgment that relies on
current medical evidence or on the best available objective evidence, to
determine: the nature, duration, and severity of the risk; the
probability that the potential injury will actually occur; and whether
reasonable modifications of policies, practices, or procedures will
mitigate the risk. This is the test established by the Supreme Court in
Arline. Such an inquiry is essential if the law is to achieve its goal
of protecting disabled individuals from discrimination based on
prejudice, stereotypes, or unfounded fear, while giving appropriate
weight to legitimate concerns, such as the need to avoid exposing others
to significant health and safety risks. Making this assessment will not
usually require the services of a physician. Sources for medical
knowledge include guidance from public health authorities, such as the
U.S. Public Health Service, the Centers for Disease Control, and the
National Institutes of Health, including the National Institute of
Mental Health.
``Qualified interpreter.'' The Department received substantial
comment regarding the lack of a definition of ``qualified interpreter.''
The proposed rule defined auxiliary aids and services to include the
statutory term, ``qualified interpreters'' (Sec. 35.104), but did not
define it. Section 35.160 requires the use of auxiliary aids including
qualified interpreters and commenters stated that a lack of guidance on
what the term means would create confusion among those trying to secure
interpreting services and often result in less than effective
communication.
Many commenters were concerned that, without clear guidance on the
issue of ``qualified'' interpreter, the rule would be interpreted to
mean ``available, rather than qualified'' interpreters. Some claimed
that few public entities would understand the difference between a
qualified interpreter and a person who simply knows a few signs or how
to fingerspell.
In order to clarify what is meant by ``qualified interpreter'' the
Department has added a definition of the term to the final rule. A
qualified interpreter means an interpreter who is able to interpret
effectively, accurately, and impartially both receptively and
expressively, using any necessary specialized vocabulary. This
definition focuses on the actual ability of the interpreter in a
particular interpreting context to facilitate effective communication
between the public entity and the individual with disabilities.
Public comment also revealed that public entities have at times
asked persons who are deaf to provide family members or friends to
interpret. In certain circumstances, notwithstanding that the family
member of friend is able to interpret or is a certified interpreter, the
family member or friend may not be qualified to render the necessary
interpretation because of factors such as emotional or personal
involvement or considerations of confidentiality that may adversely
affect the ability to interpret``effectively, accurately, and
impartially.''
The definition of ``qualified interpreter'' in this rule does not
invalidate or limit standards for interpreting services of any State or
local law that are equal to or more stringent than those imposed by this
definition. For instance, the definition would not supersede any
requirement of State law for use of a certified interpreter in court
proceedings.
``Section 504.'' The Department added a definition of ``section
504'' because the term is used extensively in subpart F of this part.
``State.'' The definition of ``State'' is identical to the statutory
definition in section 3(3) of the ADA.
Section 35.105 Self-evaluation
Section 35.105 establishes a requirement, based on the section 504
regulations for federally assisted and federally conducted programs,
that a public entity evaluate its current policies and practices to
identify and correct any that are not consistent with the requirements
of this part. As noted in the discussion of Sec. 35.102, activities
covered by the Department of Transportation's regulation implementing
subtitle B of title II are not required to be included in the self-
evaluation required by this section.
Experience has demonstrated the self-evaluation process to be a
valuable means of establishing a working relationship with individuals
with disabilities, which has promoted both effective and efficient
implementation of section 504. The Department expects that it will
likewise be useful to public entities newly covered by the ADA.
All public entities are required to do a self-evaluation. However,
only those that employ 50 or more persons are required to maintain the
self-evaluation on file and make it available for public inspection for
three years. The number 50 was derived from the Department of Justice's
section 504 regulations for federally assisted programs, 28 CFR
42.505(c). The Department received comments critical
[[Page 525]]
of this limitation, some suggesting the requirement apply to all public
entities and others suggesting that the number be changed from 50 to 15.
The final rule has not been changed. Although many regulations
implementing section 504 for federally assisted programs do use 15
employees as the cut-off for this record-keeping requirement, the
Department believes that it would be inappropriate to extend it to those
smaller public entities covered by this regulation that do not receive
Federal financial assistance. This approach has the benefit of
minimizing paperwork burdens on small entities.
Paragraph (d) provides that the self-evaluation required by this
section shall apply only to programs not subject to section 504 or those
policies and practices, such as those involving communications access,
that have not already been included in a self-evaluation required under
an existing regulation implementing section 504. Because most self-
evaluations were done from five to twelve years ago, however, the
Department expects that a great many public entities will be reexamining
all of their policies and programs. Programs and functions may have
changed, and actions that were supposed to have been taken to comply
with section 504 may not have been fully implemented or may no longer be
effective. In addition, there have been statutory amendments to section
504 which have changed the coverage of section 504, particularly the
Civil Rights Restoration Act of 1987, Public Law No. 100-259, 102 Stat.
28 (1988), which broadened the definition of a covered ``program or
activity.''
Several commenters suggested that the Department clarify public
entities' liability during the one-year period for compliance with the
self-evaluation requirement. The self-evaluation requirement does not
stay the effective date of the statute nor of this part. Public entities
are, therefore, not shielded from discrimination claims during that
time.
Other commenters suggested that the rule require that every self-
evaluation include an examination of training efforts to assure that
individuals with disabilities are not subjected to discrimination
because of insensitivity, particularly in the law enforcement area.
Although the Department has not added such a specific requirement to the
rule, it would be appropriate for public entities to evaluate training
efforts because, in many cases, lack of training leads to discriminatory
practices, even when the policies in place are nondiscriminatory.
Section 35.106 Notice
Section 35.106 requires a public entity to disseminate sufficient
information to applicants, participants, beneficiaries, and other
interested persons to inform them of the rights and protections afforded
by the ADA and this regulation. Methods of providing this information
include, for example, the publication of information in handbooks,
manuals, and pamphlets that are distributed to the public to describe a
public entity's programs and activities; the display of informative
posters in service centers and other public places; or the broadcast of
information by television or radio. In providing the notice, a public
entity must comply with the requirements for effective communication in
Sec. 35.160. The preamble to that section gives guidance on how to
effectively communicate with individuals with disabilities.
Section 35.107 Designation of Responsible Employee and Adoption of
Grievance Procedures
Consistent with Sec. 35.105, self-evaluation, the final rule
requires that public entities with 50 or more employees designate a
responsible employee and adopt grievance procedures. Most of the
commenters who suggested that the requirement that self-evaluation be
maintained on file for three years not be limited to those employing 50
or more persons made a similar suggestion concerning Sec. 35.107.
Commenters recommended either that all public entities be subject to
Sec. 35.107, or that ``50 or more persons'' be changed to ``15 or more
persons.'' As explained in the discussion of Sec. 35.105, the Department
has not adopted this suggestion.
The requirement for designation of an employee responsible for
coordination of efforts to carry out responsibilities under this part is
derived from the HEW regulation implementing section 504 in federally
assisted programs. The requirement for designation of a particular
employee and dissemination of information about how to locate that
employee helps to ensure that individuals dealing with large agencies
are able to easily find a responsible person who is familiar with the
requirements of the Act and this part and can communicate those
requirements to other individuals in the agency who may be unaware of
their responsibilities. This paragraph in no way limits a public
entity's obligation to ensure that all of its employees comply with the
requirements of this part, but it ensures that any failure by individual
employees can be promptly corrected by the designated employee.
Section 35.107(b) requires public entities with 50 or more employees
to establish grievance procedures for resolving complaints of violations
of this part. Similar requirements are found in the section 504
regulations for federally assisted programs (see, e.g., 45 CFR 84.7(b)).
The rule, like the regulations for federally assisted programs, provides
for investigation and resolution of complaints by a Federal enforcement
agency. It is the view of the Department that public entities subject to
this part should be required to establish a mechanism for resolution of
complaints at the local level without requiring
[[Page 526]]
the complainant to resort to the Federal complaint procedures
established under subpart F. Complainants would not, however, be
required to exhaust the public entity's grievance procedures before
filing a complaint under subpart F. Delay in filing the complaint at the
Federal level caused by pursuit of the remedies available under the
grievance procedure would generally be considered good cause for
extending the time allowed for filing under Sec. 35.170(b).
Subpart B--General Requirements
Section 35.130 General Prohibitions Against Discrimination
The general prohibitions against discrimination in the rule are
generally based on the prohibitions in existing regulations implementing
section 504 and, therefore, are already familiar to State and local
entities covered by section 504. In addition, Sec. 35.130 includes a
number of provisions derived from title III of the Act that are implicit
to a certain degree in the requirements of regulations implementing
section 504.
Several commenters suggested that this part should include the
section of the proposed title III regulation that implemented section
309 of the Act, which requires that courses and examinations related to
applications, licensing, certification, or credentialing be provided in
an accessible place and manner or that alternative accessible
arrangements be made. The Department has not adopted this suggestion.
The requirements of this part, including the general prohibitions of
discrimination in this section, the program access requirements of
subpart D, and the communications requirements of subpart E, apply to
courses and examinations provided by public entities. The Department
considers these requirements to be sufficient to ensure that courses and
examinations administered by public entities meet the requirements of
section 309. For example, a public entity offering an examination must
ensure that modifications of policies, practices, or procedures or the
provision of auxiliary aids and services furnish the individual with a
disability an equal opportunity to demonstrate his or her knowledge or
ability. Also, any examination specially designed for individuals with
disabilities must be offered as often and in as timely a manner as are
other examinations. Further, under this part, courses and examinations
must be offered in the most integrated setting appropriate. The analysis
of Sec. 35.130(d) is relevant to this determination.
A number of commenters asked that the regulation be amended to
require training of law enforcement personnel to recognize the
difference between criminal activity and the effects of seizures or
other disabilities such as mental retardation, cerebral palsy, traumatic
brain injury, mental illness, or deafness. Several disabled commenters
gave personal statements about the abuse they had received at the hands
of law enforcement personnel. Two organizations that commented cited the
Judiciary report at 50 as authority to require law enforcement training.
The Department has not added such a training requirement to the
regulation. Discriminatory arrests and brutal treatment are already
unlawful police activities. The general regulatory obligation to modify
policies, practices, or procedures requires law enforcement to make
changes in policies that result in discriminatory arrests or abuse of
individuals with disabilities. Under this section law enforcement
personnel would be required to make appropriate efforts to determine
whether perceived strange or disruptive behavior or unconsciousness is
the result of a disability. The Department notes that a number of States
have attempted to address the problem of arresting disabled persons for
noncriminal conduct resulting from their disability through adoption of
the Uniform Duties to Disabled Persons Act, and encourages other
jurisdictions to consider that approach.
Paragraph (a) restates the nondiscrimination mandate of section 202
of the ADA. The remaining paragraphs in Sec. 35.130 establish the
general principles for analyzing whether any particular action of the
public entity violates this mandate.
Paragraph (b) prohibits overt denials of equal treatment of
individuals with disabilities. A public entity may not refuse to provide
an individual with a disability with an equal opportunity to participate
in or benefit from its program simply because the person has a
disability.
Paragraph (b)(1)(i) provides that it is discriminatory to deny a
person with a disability the right to participate in or benefit from the
aid, benefit, or service provided by a public entity. Paragraph
(b)(1)(ii) provides that the aids, benefits, and services provided to
persons with disabilities must be equal to those provided to others, and
paragraph (b)(1)(iii) requires that the aids, benefits, or services
provided to individuals with disabilities must be as effective in
affording equal opportunity to obtain the same result, to gain the same
benefit, or to reach the same level of achievement as those provided to
others. These paragraphs are taken from the regulations implementing
section 504 and simply restate principles long established under section
504.
Paragraph (b)(1)(iv) permits the public entity to develop separate
or different aids, benefits, or services when necessary to provide
individuals with disabilities with an equal opportunity to participate
in or benefit from the public entity's programs or activities, but only
when necessary to ensure
[[Page 527]]
that the aids, benefits, or services are as effective as those provided
to others. Paragraph (b)(1)(iv) must be read in conjunction with
paragraphs (b)(2), (d), and (e). Even when separate or different aids,
benefits, or services would be more effective, paragraph (b)(2) provides
that a qualified individual with a disability still has the right to
choose to participate in the program that is not designed to accommodate
individuals with disabilities. Paragraph (d) requires that a public
entity administer services, programs, and activities in the most
integrated setting appropriate to the needs of qualified individuals
with disabilities.
Paragraph (b)(2) specifies that, notwithstanding the existence of
separate or different programs or activities provided in accordance with
this section, an individual with a disability shall not be denied the
opportunity to participate in such programs or activities that are not
separate or different. Paragraph (e), which is derived from section
501(d) of the Americans with Disabilities Act, states that nothing in
this part shall be construed to require an individual with a disability
to accept an accommodation, aid, service, opportunity, or benefit that
he or she chooses not to accept.
Taken together, these provisions are intended to prohibit exclusion
and segregation of individuals with disabilities and the denial of equal
opportunities enjoyed by others, based on, among other things,
presumptions, patronizing attitudes, fears, and stereotypes about
individuals with disabilities. Consistent with these standards, public
entities are required to ensure that their actions are based on facts
applicable to individuals and not on presumptions as to what a class of
individuals with disabilities can or cannot do.
Integration is fundamental to the purposes of the Americans with
Disabilities Act. Provision of segregated accommodations and services
relegates persons with disabilities to second-class status. For example,
it would be a violation of this provision to require persons with
disabilities to eat in the back room of a government cafeteria or to
refuse to allow a person with a disability the full use of recreation or
exercise facilities because of stereotypes about the person's ability to
participate.
Many commenters objected to proposed paragraphs (b)(1)(iv) and (d)
as allowing continued segregation of individuals with disabilities. The
Department recognizes that promoting integration of individuals with
disabilities into the mainstream of society is an important objective of
the ADA and agrees that, in most instances, separate programs for
individuals with disabilities will not be permitted. Nevertheless,
section 504 does permit separate programs in limited circumstances, and
Congress clearly intended the regulations issued under title II to adopt
the standards of section 504. Furthermore, Congress included authority
for separate programs in the specific requirements of title III of the
Act. Section 302(b)(1)(A)(iii) of the Act provides for separate benefits
in language similar to that in Sec. 35.130(b)(1)(iv), and section
302(b)(1)(B) includes the same requirement for ``the most integrated
setting appropriate'' as in Sec. 35.130(d).
Even when separate programs are permitted, individuals with
disabilities cannot be denied the opportunity to participate in programs
that are not separate or different. This is an important and overarching
principle of the Americans with Disabilities Act. Separate, special, or
different programs that are designed to provide a benefit to persons
with disabilities cannot be used to restrict the participation of
persons with disabilities in general, integrated activities.
For example, a person who is blind may wish to decline participating
in a special museum tour that allows persons to touch sculptures in an
exhibit and instead tour the exhibit at his or her own pace with the
museum's recorded tour. It is not the intent of this section to require
the person who is blind to avail himself or herself of the special tour.
Modified participation for persons with disabilities must be a choice,
not a requirement.
In addition, it would not be a violation of this section for a
public entity to offer recreational programs specially designed for
children with mobility impairments. However, it would be a violation of
this section if the entity then excluded these children from other
recreational services for which they are qualified to participate when
these services are made available to nondisabled children, or if the
entity required children with disabilities to attend only designated
programs.
Many commenters asked that the Department clarify a public entity's
obligations within the integrated program when it offers a separate
program but an individual with a disability chooses not to participate
in the separate program. It is impossible to make a blanket statement as
to what level of auxiliary aids or modifications would be required in
the integrated program. Rather, each situation must be assessed
individually. The starting point is to question whether the separate
program is in fact necessary or appropriate for the individual. Assuming
the separate program would be appropriate for a particular individual,
the extent to which that individual must be provided with modifications
in the integrated program will depend not only on what the individual
needs but also on the limitations and defenses of this part. For
example, it may constitute an undue burden for a public accommodation,
which provides a full-time interpreter in its
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special guided tour for individuals with hearing impairments, to hire an
additional interpreter for those individuals who choose to attend the
integrated program. The Department cannot identify categorically the
level of assistance or aid required in the integrated program.
Paragraph (b)(1)(v) provides that a public entity may not aid or
perpetuate discrimination against a qualified individual with a
disability by providing significant assistance to an agency,
organization, or person that discriminates on the basis of disability in
providing any aid, benefit, or service to beneficiaries of the public
entity's program. This paragraph is taken from the regulations
implementing section 504 for federally assisted programs.
Paragraph (b)(1)(vi) prohibits the public entity from denying a
qualified individual with a disability the opportunity to participate as
a member of a planning or advisory board.
Paragraph (b)(1)(vii) prohibits the public entity from limiting a
qualified individual with a disability in the enjoyment of any right,
privilege, advantage, or opportunity enjoyed by others receiving any
aid, benefit, or service.
Paragraph (b)(3) prohibits the public entity from utilizing criteria
or methods of administration that deny individuals with disabilities
access to the public entity's services, programs, and activities or that
perpetuate the discrimination of another public entity, if both public
entities are subject to common administrative control or are agencies of
the same State. The phrase ``criteria or methods of administration''
refers to official written policies of the public entity and to the
actual practices of the public entity. This paragraph prohibits both
blatantly exclusionary policies or practices and nonessential policies
and practices that are neutral on their face, but deny individuals with
disabilities an effective opportunity to participate. This standard is
consistent with the interpretation of section 504 by the U.S. Supreme
Court in Alexander v. Choate, 469 U.S. 287 (1985). The Court in Choate
explained that members of Congress made numerous statements during
passage of section 504 regarding eliminating architectural barriers,
providing access to transportation, and eliminating discriminatory
effects of job qualification procedures. The Court then noted: ``These
statements would ring hollow if the resulting legislation could not
rectify the harms resulting from action that discriminated by effect as
well as by design.'' Id. at 297 (footnote omitted).
Paragraph (b)(4) specifically applies the prohibition enunciated in
Sec. 35.130(b)(3) to the process of selecting sites for construction of
new facilities or selecting existing facilities to be used by the public
entity. Paragraph (b)(4) does not apply to construction of additional
buildings at an existing site.
Paragraph (b)(5) prohibits the public entity, in the selection of
procurement contractors, from using criteria that subject qualified
individuals with disabilities to discrimination on the basis of
disability.
Paragraph (b)(6) prohibits the public entity from discriminating
against qualified individuals with disabilities on the basis of
disability in the granting of licenses or certification. A person is a
``qualified individual with a disability'' with respect to licensing or
certification if he or she can meet the essential eligibility
requirements for receiving the license or certification (see
Sec. 35.104).
A number of commenters were troubled by the phrase ``essential
eligibility requirements'' as applied to State licensing requirements,
especially those for health care professions. Because of the variety of
types of programs to which the definition of ``qualified individual with
a disability'' applies, it is not possible to use more specific language
in the definition. The phrase ``essential eligibility requirements,''
however, is taken from the definitions in the regulations implementing
section 504, so caselaw under section 504 will be applicable to its
interpretation. In Southeastern Community College v. Davis, 442 U.S.
397, for example, the Supreme Court held that section 504 does not
require an institution to ``lower or effect substantial modifications of
standards to accommodate a handicapped person,'' 442 U.S. at 413, and
that the school had established that the plaintiff was not ``qualified''
because she was not able to ``serve the nursing profession in all
customary ways,'' id. Whether a particular requirement is ``essential''
will, of course, depend on the facts of the particular case.
In addition, the public entity may not establish requirements for
the programs or activities of licensees or certified entities that
subject qualified individuals with disabilities to discrimination on the
basis of disability. For example, the public entity must comply with
this requirement when establishing safety standards for the operations
of licensees. In that case the public entity must ensure that standards
that it promulgates do not discriminate against the employment of
qualified individuals with disabilities in an impermissible manner.
Paragraph (b)(6) does not extend the requirements of the Act or this
part directly to the programs or activities of licensees or certified
entities themselves. The programs or activities of licensees or
certified entities are not themselves programs or activities of the
public entity merely by virtue of the license or certificate.
Paragraph (b)(7) is a specific application of the requirement under
the general prohibitions of discrimination that public entities make
reasonable modifications in policies,
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practices, or procedures where necessary to avoid discrimination on the
basis of disability. Section 302(b)(2)(A)(ii) of the ADA sets out this
requirement specifically for public accommodations covered by title III
of the Act, and the House Judiciary Committee Report directs the
Attorney General to include those specific requirements in the title II
regulation to the extent that they do not conflict with the regulations
implementing section 504. Judiciary report at 52.
Paragraph (b)(8), a new paragraph not contained in the proposed
rule, prohibits the imposition or application of eligibility criteria
that screen out or tend to screen out an individual with a disability or
any class of individuals with disabilities from fully and equally
enjoying any service, program, or activity, unless such criteria can be
shown to be necessary for the provision of the service, program, or
activity being offered. This prohibition is also a specific application
of the general prohibitions of discrimination and is based on section
302(b)(2)(A)(i) of the ADA. It prohibits overt denials of equal
treatment of individuals with disabilities, or establishment of
exclusive or segregative criteria that would bar individuals with
disabilities from participation in services, benefits, or activities.
Paragraph (b)(8) also prohibits policies that unnecessarily impose
requirements or burdens on individuals with disabilities that are not
placed on others. For example, public entities may not require that a
qualified individual with a disability be accompanied by an attendant. A
public entity is not, however, required to provide attendant care, or
assistance in toileting, eating, or dressing to individuals with
disabilities, except in special circumstances, such as where the
individual is an inmate of a custodial or correctional institution.
In addition, paragraph (b)(8) prohibits the imposition of criteria
that ``tend to'' screen out an individual with a disability. This
concept, which is derived from current regulations under section 504
(see, e.g., 45 CFR 84.13), makes it discriminatory to impose policies or
criteria that, while not creating a direct bar to individuals with
disabilities, indirectly prevent or limit their ability to participate.
For example, requiring presentation of a driver's license as the sole
means of identification for purposes of paying by check would violate
this section in situations where, for example, individuals with severe
vision impairments or developmental disabilities or epilepsy are
ineligible to receive a driver's license and the use of an alternative
means of identification, such as another photo I.D. or credit card, is
feasible.
A public entity may, however, impose neutral rules and criteria that
screen out, or tend to screen out, individuals with disabilities if the
criteria are necessary for the safe operation of the program in
question. Examples of safety qualifications that would be justifiable in
appropriate circumstances would include eligibility requirements for
drivers' licenses, or a requirement that all participants in a
recreational rafting expedition be able to meet a necessary level of
swimming proficiency. Safety requirements must be based on actual risks
and not on speculation, stereotypes, or generalizations about
individuals with disabilities.
Paragraph (c) provides that nothing in this part prohibits a public
entity from providing benefits, services, or advantages to individuals
with disabilities, or to a particular class of individuals with
disabilities, beyond those required by this part. It is derived from a
provision in the section 504 regulations that permits programs conducted
pursuant to Federal statute or Executive order that are designed to
benefit only individuals with disabilities or a given class of
individuals with disabilities to be limited to those individuals with
disabilities. Section 504 ensures that federally assisted programs are
made available to all individuals, without regard to disabilities,
unless the Federal program under which the assistance is provided is
specifically limited to individuals with disabilities or a particular
class of individuals with disabilities. Because coverage under this part
is not limited to federally assisted programs, paragraph (c) has been
revised to clarify that State and local governments may provide special
benefits, beyond those required by the nondiscrimination requirements of
this part, that are limited to individuals with disabilities or a
particular class of individuals with disabilities, without thereby
incurring additional obligations to persons without disabilities or to
other classes of individuals with disabilities.
Paragraphs (d) and (e), previously referred to in the discussion of
paragraph (b)(1)(iv), provide that the public entity must administer
services, programs, and activities in the most integrated setting
appropriate to the needs of qualified individuals with disabilities,
i.e., in a setting that enables individuals with disabilities to
interact with nondisabled persons to the fullest extent possible, and
that persons with disabilities must be provided the option of declining
to accept a particular accommodation.
Some commenters expressed concern that Sec. 35.130(e), which states
that nothing in the rule requires an individual with a disability to
accept special accommodations and services provided under the ADA, could
be interpreted to allow guardians of infants or older people with
disabilities to refuse medical treatment for their wards. Section
35.130(e) has been revised to make it clear that paragraph (e) is
inapplicable to the concern of the commenters. A new paragraph (e)(2)
has been added stating that nothing in the regulation authorizes the
representative or guardian of an individual with a disability to
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decline food, water, medical treatment, or medical services for that
individual. New paragraph (e) clarifies that neither the ADA nor the
regulation alters current Federal law ensuring the rights of incompetent
individuals with disabilities to receive food, water, and medical
treatment. See, e.g., Child Abuse Amendments of 1984 (42 U.S.C.
5106a(b)(10), 5106g(10)); Rehabilitation Act of 1973, as amended (29
U.S.C. 794); the Developmentally Disabled Assistance and Bill of Rights
Act (42 U.S.C. 6042).
Sections 35.130(e) (1) and (2) are based on section 501(d) of the
ADA. Section 501(d) was designed to clarify that nothing in the ADA
requires individuals with disabilities to accept special accommodations
and services for individuals with disabilities that may segregate them:
The Committee added this section [501(d)] to clarify that nothing in
the ADA is intended to permit discriminatory treatment on the basis of
disability, even when such treatment is rendered under the guise of
providing an accommodation, service, aid or benefit to the individual
with disability. For example, a blind individual may choose not to avail
himself or herself of the right to go to the front of a line, even if a
particular public accommodation has chosen to offer such a modification
of a policy for blind individuals. Or, a blind individual may choose to
decline to participate in a special museum tour that allows persons to
touch sculptures in an exhibit and instead tour the exhibits at his or
her own pace with the museum's recorded tour.
Judiciary report at 71-72. The Act is not to be construed to mean that
an individual with disabilities must accept special accommodations and
services for individuals with disabilities when that individual can
participate in the regular services already offered. Because medical
treatment, including treatment for particular conditions, is not a
special accommodation or service for individuals with disabilities under
section 501(d), neither the Act nor this part provides affirmative
authority to suspend such treatment. Section 501(d) is intended to
clarify that the Act is not designed to foster discrimination through
mandatory acceptance of special services when other alternatives are
provided; this concern does not reach to the provision of medical
treatment for the disabling condition itself.
Paragraph (f) provides that a public entity may not place a
surcharge on a particular individual with a disability, or any group of
individuals with disabilities, to cover any costs of measures required
to provide that individual or group with the nondiscriminatory treatment
required by the Act or this part. Such measures may include the
provision of auxiliary aids or of modifications required to provide
program accessibility.
Several commenters asked for clarification that the costs of
interpreter services may not be assessed as an element of ``court
costs.'' The Department has already recognized that imposition of the
cost of courtroom interpreter services is impermissible under section
504. The preamble to the Department's section 504 regulation for its
federally assisted programs states that where a court system has an
obligation to provide qualified interpreters, ``it has the corresponding
responsibility to pay for the services of the interpreters.'' (45 FR
37630 (June 3, 1980)). Accordingly, recouping the costs of interpreter
services by assessing them as part of court costs would also be
prohibited.
Paragraph (g), which prohibits discrimination on the basis of an
individual's or entity's known relationship or association with an
individual with a disability, is based on sections 102(b)(4) and
302(b)(1)(E) of the ADA. This paragraph was not contained in the
proposed rule. The individuals covered under this paragraph are any
individuals who are discriminated against because of their known
association with an individual with a disability. For example, it would
be a violation of this paragraph for a local government to refuse to
allow a theater company to use a school auditorium on the grounds that
the company had recently performed for an audience of individuals with
HIV disease.
This protection is not limited to those who have a familial
relationship with the individual who has a disability. Congress
considered, and rejected, amendments that would have limited the scope
of this provision to specific associations and relationships. Therefore,
if a public entity refuses admission to a person with cerebral palsy and
his or her companions, the companions have an independent right of
action under the ADA and this section.
During the legislative process, the term ``entity'' was added to
section 302(b)(1)(E) to clarify that the scope of the provision is
intended to encompass not only persons who have a known association with
a person with a disability, but also entities that provide services to
or are otherwise associated with such individuals. This provision was
intended to ensure that entities such as health care providers,
employees of social service agencies, and others who provide
professional services to persons with disabilities are not subjected to
discrimination because of their professional association with persons
with disabilities.
Section 35.131 Illegal Use of Drugs
Section 35.131 effectuates section 510 of the ADA, which clarifies
the Act's application to people who use drugs illegally. Paragraph (a)
provides that this part does not prohibit discrimination based on an
individual's current illegal use of drugs.
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The Act and the regulation distinguish between illegal use of drugs
and the legal use of substances, whether or not those substances are
``controlled substances,'' as defined in the Controlled Substances Act
(21 U.S.C. 812). Some controlled substances are prescription drugs that
have legitimate medical uses. Section 35.131 does not affect use of
controlled substances pursuant to a valid prescription under supervision
by a licensed health care professional, or other use that is authorized
by the Controlled Substances Act or any other provision of Federal law.
It does apply to illegal use of those substances, as well as to illegal
use of controlled substances that are not prescription drugs. The key
question is whether the individual's use of the substance is illegal,
not whether the substance has recognized legal uses. Alcohol is not a
controlled substance, so use of alcohol is not addressed by Sec. 35.131
(although alcoholics are individuals with disabilities, subject to the
protections of the statute).
A distinction is also made between the use of a substance and the
status of being addicted to that substance. Addiction is a disability,
and addicts are individuals with disabilities protected by the Act. The
protection, however, does not extend to actions based on the illegal use
of the substance. In other words, an addict cannot use the fact of his
or her addiction as a defense to an action based on illegal use of
drugs. This distinction is not artificial. Congress intended to deny
protection to people who engage in the illegal use of drugs, whether or
not they are addicted, but to provide protection to addicts so long as
they are not currently using drugs.
A third distinction is the difficult one between current use and
former use. The definition of ``current illegal use of drugs'' in
Sec. 35.104, which is based on the report of the Conference Committee,
H.R. Conf. Rep. No. 596, 101st Cong., 2d Sess. 64 (1990) (hereinafter
``Conference report''), is ``illegal use of drugs that occurred recently
enough to justify a reasonable belief that a person's drug use is
current or that continuing use is a real and ongoing problem.''
Paragraph (a)(2)(i) specifies that an individual who has
successfully completed a supervised drug rehabilitation program or has
otherwise been rehabilitated successfully and who is not engaging in
current illegal use of drugs is protected. Paragraph (a)(2)(ii)
clarifies that an individual who is currently participating in a
supervised rehabilitation program and is not engaging in current illegal
use of drugs is protected. Paragraph (a)(2)(iii) provides that a person
who is erroneously regarded as engaging in current illegal use of drugs,
but who is not engaging in such use, is protected.
Paragraph (b) provides a limited exception to the exclusion of
current illegal users of drugs from the protections of the Act. It
prohibits denial of health services, or services provided in connection
with drug rehabilitation to an individual on the basis of current
illegal use of drugs, if the individual is otherwise entitled to such
services. A health care facility, such as a hospital or clinic, may not
refuse treatment to an individual in need of the services it provides on
the grounds that the individual is illegally using drugs, but it is not
required by this section to provide services that it does not ordinarily
provide. For example, a health care facility that specializes in a
particular type of treatment, such as care of burn victims, is not
required to provide drug rehabilitation services, but it cannot refuse
to treat a individual's burns on the grounds that the individual is
illegally using drugs.
Some commenters pointed out that abstention from the use of drugs is
an essential condition of participation in some drug rehabilitation
programs, and may be a necessary requirement in inpatient or residential
settings. The Department believes that this comment is well-founded.
Congress clearly intended to prohibit exclusion from drug treatment
programs of the very individuals who need such programs because of their
use of drugs, but, once an individual has been admitted to a program,
abstention may be a necessary and appropriate condition to continued
participation. The final rule therefore provides that a drug
rehabilitation or treatment program may prohibit illegal use of drugs by
individuals while they are participating in the program.
Paragraph (c) expresses Congress' intention that the Act be neutral
with respect to testing for illegal use of drugs. This paragraph
implements the provision in section 510(b) of the Act that allows
entities ``to adopt or administer reasonable policies or procedures,
including but not limited to drug testing,'' that ensure that an
individual who is participating in a supervised rehabilitation program,
or who has completed such a program or otherwise been rehabilitated
successfully is no longer engaging in the illegal use of drugs. The
section is not to be ``construed to encourage, prohibit, restrict, or
authorize the conducting of testing for the illegal use of drugs.''
Paragraph 35.131(c) clarifies that it is not a violation of this
part to adopt or administer reasonable policies or procedures to ensure
that an individual who formerly engaged in the illegal use of drugs is
not currently engaging in illegal use of drugs. Any such policies or
procedures must, of course, be reasonable, and must be designed to
identify accurately the illegal use of drugs. This paragraph does not
authorize inquiries, tests, or other procedures that would disclose use
of substances that are not controlled substances or are taken under
supervision by a licensed health care professional, or other
[[Page 532]]
uses authorized by the Controlled Substances Act or other provisions of
Federal law, because such uses are not included in the definition of
``illegal use of drugs.'' A commenter argued that the rule should permit
testing for lawful use of prescription drugs, but most commenters
preferred that tests must be limited to unlawful use in order to avoid
revealing the lawful use of prescription medicine used to treat
disabilities.
Section 35.132 Smoking
Section 35.132 restates the clarification in section 501(b) of the
Act that the Act does not preclude the prohibition of, or imposition of
restrictions on, smoking in transportation covered by title II. Some
commenters argued that this section is too limited in scope, and that
the regulation should prohibit smoking in all facilities used by public
entities. The reference to smoking in section 501, however, merely
clarifies that the Act does not require public entities to accommodate
smokers by permitting them to smoke in transportation facilities.
Section 35.133 Maintenance of Accessible Features
Section 35.133 provides that a public entity shall maintain in
operable working condition those features of facilities and equipment
that are required to be readily accessible to and usable by persons with
disabilities by the Act or this part. The Act requires that, to the
maximum extent feasible, facilities must be accessible to, and usable
by, individuals with disabilities. This section recognizes that it is
not sufficient to provide features such as accessible routes, elevators,
or ramps, if those features are not maintained in a manner that enables
individuals with disabilities to use them. Inoperable elevators, locked
accessible doors, or ``accessible'' routes that are obstructed by
furniture, filing cabinets, or potted plants are neither ``accessible
to'' nor ``usable by'' individuals with disabilities.
Some commenters objected that this section appeared to establish an
absolute requirement and suggested that language from the preamble be
included in the text of the regulation. It is, of course, impossible to
guarantee that mechanical devices will never fail to operate. Paragraph
(b) of the final regulation provides that this section does not prohibit
isolated or temporary interruptions in service or access due to
maintenance or repairs. This paragraph is intended to clarify that
temporary obstructions or isolated instances of mechanical failure would
not be considered violations of the Act or this part. However, allowing
obstructions or ``out of service'' equipment to persist beyond a
reasonable period of time would violate this part, as would repeated
mechanical failures due to improper or inadequate maintenance. Failure
of the public entity to ensure that accessible routes are properly
maintained and free of obstructions, or failure to arrange prompt repair
of inoperable elevators or other equipment intended to provide access
would also violate this part.
Other commenters requested that this section be expanded to include
specific requirements for inspection and maintenance of equipment, for
training staff in the proper operation of equipment, and for maintenance
of specific items. The Department believes that this section properly
establishes the general requirement for maintaining access and that
further details are not necessary.
Section 35.134 Retaliation or Coercion
Section 35.134 implements section 503 of the ADA, which prohibits
retaliation against any individual who exercises his or her rights under
the Act. This section is unchanged from the proposed rule. Paragraph (a)
of Sec. 35.134 provides that no private or public entity shall
discriminate against any individual because that individual has
exercised his or her right to oppose any act or practice made unlawful
by this part, or because that individual made a charge, testified,
assisted, or participated in any manner in an investigation, proceeding,
or hearing under the Act or this part.
Paragraph (b) provides that no private or public entity shall
coerce, intimidate, threaten, or interfere with any individual in the
exercise of his or her rights under this part or because that individual
aided or encouraged any other individual in the exercise or enjoyment of
any right granted or protected by the Act or this part.
This section protects not only individuals who allege a violation of
the Act or this part, but also any individuals who support or assist
them. This section applies to all investigations or proceedings
initiated under the Act or this part without regard to the ultimate
resolution of the underlying allegations. Because this section prohibits
any act of retaliation or coercion in response to an individual's effort
to exercise rights established by the Act and this part (or to support
the efforts of another individual), the section applies not only to
public entities subject to this part, but also to persons acting in an
individual capacity or to private entities. For example, it would be a
violation of the Act and this part for a private individual to harass or
intimidate an individual with a disability in an effort to prevent that
individual from attending a concert in a State-owned park. It would,
likewise, be a violation of the Act and this part for a private entity
to take adverse action against an employee who appeared as a witness on
behalf of an individual who sought to enforce the Act.
[[Page 533]]
Section 35.135 Personal Devices and Services
The final rule includes a new Sec. 35.135, entitles ``Personal
devices and services,'' which states that the provision of personal
devices and services is not required by title II. This new section,
which serves as a limitation on all of the requirements of the
regulation, replaces Sec. 35.160(b)(2) of the proposed rule, which
addressed the issue of personal devices and services explicitly only in
the context of communications. The personal devices and services
limitation was intended to have general application in the proposed rule
in all contexts where it was relevant. The final rule, therefore,
clarifies this point by including a general provision that will
explicitly apply not only to auxiliary aids and services but across-the-
board to include other relevant areas such as, for example,
modifications in policies, practices, and procedures
(Sec. 35.130(b)(7)). The language of Sec. 35.135 parallels an analogous
provision in the Department's title III regulations (28 CFR 36.306) but
preserves the explicit reference to ``readers for personal use or
study'' in Sec. 35.160(b)(2) of the proposed rule. This section does not
preclude the short-term loan of personal receivers that are part of an
assistive listening system.
Subpart C--Employment
Section 35.140 Employment Discrimination Prohibited
Title II of the ADA applies to all activities of public entities,
including their employment practices. The proposed rule cross-referenced
the definitions, requirements, and procedures of title I of the ADA, as
established by the Equal Employment Opportunity Commission in 29 CFR
part 1630. This proposal would have resulted in use, under Sec. 35.140,
of the title I definition of ``employer,'' so that a public entity with
25 or more employees would have become subject to the requirements of
Sec. 35.140 on July 26, 1992, one with 15 to 24 employees on July 26,
1994, and one with fewer than 15 employees would have been excluded
completely.
The Department received comments objecting to this approach. The
commenters asserted that Congress intended to establish
nondiscrimination requirements for employment by all public entities,
including those that employ fewer than 15 employees; and that Congress
intended the employment requirements of title II to become effective at
the same time that the other requirements of this regulation become
effective, January 26, 1992. The Department has reexamined the statutory
language and legislative history of the ADA on this issue and has
concluded that Congress intended to cover the employment practices of
all public entities and that the applicable effective date is that of
title II.
The statutory language of section 204(b) of the ADA requires the
Department to issue a regulation that is consistent with the ADA and the
Department's coordination regulation under section 504, 28 CFR part 41.
The coordination regulation specifically requires nondiscrimination in
employment, 28 CFR 41.52-41.55, and does not limit coverage based on
size of employer. Moreover, under all section 504 implementing
regulations issued in accordance with the Department's coordination
regulation, employment coverage under section 504 extends to all
employers with federally assisted programs or activities, regardless of
size, and the effective date for those employment requirements has
always been the same as the effective date for nonemployment
requirements established in the same regulations. The Department
therefore concludes that Sec. 35.140 must apply to all public entities
upon the effective date of this regulation.
In the proposed regulation the Department cross-referenced the
regulations implementing title I of the ADA, issued by the Equal
Employment Opportunity Commission at 29 CFR part 1630, as a compliance
standard for Sec. 35.140 because, as proposed, the scope of coverage and
effective date of coverage under title II would have been coextensive
with title I. In the final regulation this language is modified
slightly. Subparagraph (1) of new paragraph (b) makes it clear that the
standards established by the Equal Employment Opportunity Commission in
29 CFR part 1630 will be the applicable compliance standards if the
public entity is subject to title I. If the public entity is not covered
by title I, or until it is covered by title I, subparagraph (b)(2)
cross-references section 504 standards for what constitutes employment
discrimination, as established by the Department of Justice in 28 CFR
part 41. Standards for title I of the ADA and section 504 of the
Rehabilitation Act are for the most part identical because title I of
the ADA was based on requirements set forth in regulations implementing
section 504.
The Department, together with the other Federal agencies responsible
for the enforcement of Federal laws prohibiting employment
discrimination on the basis of disability, recognizes the potential for
jurisdictional overlap that exists with respect to coverage of public
entities and the need to avoid problems related to overlapping coverage.
The other Federal agencies include the Equal Employment Opportunity
Commission, which is the agency primarily responsible for enforcement of
title I of the ADA, the Department of Labor, which is the agency
responsible for enforcement of section 503 of the Rehabilitation Act of
1973, and 26 Federal agencies with programs of Federal financial
assistance, which are responsible for enforcing section 504 in those
programs.
[[Page 534]]
Section 107 of the ADA requires that coordination mechanisms be
developed in connection with the administrative enforcement of
complaints alleging discrimination under title I and complaints alleging
discrimination in employment in violation of the Rehabilitation Act.
Although the ADA does not specifically require inclusion of employment
complaints under title II in the coordinating mechanisms required by
title I, Federal investigations of title II employment complaints will
be coordinated on a government-wide basis also. The Department is
currently working with the EEOC and other affected Federal agencies to
develop effective coordinating mechanisms, and final regulations on this
issue will be issued on or before January 26, 1992.
Subpart D--Program Accessibility
Section 35.149 Discrimination Prohibited
Section 35.149 states the general nondiscrimination principle
underlying the program accessibility requirements of Secs. 35.150 and
35.151.
Section 35.150 Existing Facilities
Consistent with section 204(b) of the Act, this regulation adopts
the program accessibility concept found in the section 504 regulations
for federally conducted programs or activities (e.g., 28 CFR part 39).
The concept of ``program accessibility'' was first used in the section
504 regulation adopted by the Department of Health, Education, and
Welfare for its federally assisted programs and activities in 1977. It
allowed recipients to make their federally assisted programs and
activities available to individuals with disabilities without extensive
retrofitting of their existing buildings and facilities, by offering
those programs through alternative methods. Program accessibility has
proven to be a useful approach and was adopted in the regulations issued
for programs and activities conducted by Federal Executive agencies. The
Act provides that the concept of program access will continue to apply
with respect to facilities now in existence, because the cost of
retrofitting existing facilities is often prohibitive.
Section 35.150 requires that each service, program, or activity
conducted by a public entity, when viewed in its entirety, be readily
accessible to and usable by individuals with disabilities. The
regulation makes clear, however, that a public entity is not required to
make each of its existing facilities accessible (Sec. 35.150(a)(1)).
Unlike title III of the Act, which requires public accommodations to
remove architectural barriers where such removal is ``readily
achievable,'' or to provide goods and services through alternative
methods, where those methods are ``readily achievable,'' title II
requires a public entity to make its programs accessible in all cases,
except where to do so would result in a fundamental alteration in the
nature of the program or in undue financial and administrative burdens.
Congress intended the ``undue burden'' standard in title II to be
significantly higher than the ``readily achievable'' standard in title
III. Thus, although title II may not require removal of barriers in some
cases where removal would be required under title III, the program
access requirement of title II should enable individuals with
disabilities to participate in and benefit from the services, programs,
or activities of public entities in all but the most unusual cases.
Paragraph (a)(2), which establishes a special limitation on the
obligation to ensure program accessibility in historic preservation
programs, is discussed below in connection with paragraph (b).
Paragraph (a)(3), which is taken from the section 504 regulations
for federally conducted programs, generally codifies case law that
defines the scope of the public entity's obligation to ensure program
accessibility. This paragraph provides that, in meeting the program
accessibility requirement, a public entity is not required to take any
action that would result in a fundamental alteration in the nature of
its service, program, or activity or in undue financial and
administrative burdens. A similar limitation is provided in Sec. 35.164.
This paragraph does not establish an absolute defense; it does not
relieve a public entity of all obligations to individuals with
disabilities. Although a public entity is not required to take actions
that would result in a fundamental alteration in the nature of a
service, program, or activity or in undue financial and administrative
burdens, it nevertheless must take any other steps necessary to ensure
that individuals with disabilities receive the benefits or services
provided by the public entity.
It is the Department's view that compliance with Sec. 35.150(a),
like compliance with the corresponding provisions of the section 504
regulations for federally conducted programs, would in most cases not
result in undue financial and administrative burdens on a public entity.
In determining whether financial and administrative burdens are undue,
all public entity resources available for use in the funding and
operation of the service, program, or activity should be considered. The
burden of proving that compliance with paragraph (a) of Sec. 35.150
would fundamentally alter the nature of a service, program, or activity
or would result in undue financial and administrative burdens rests with
the public entity.
The decision that compliance would result in such alteration or
burdens must be made by the head of the public entity or his or her
designee and must be accompanied by a written statement of the reasons
for reaching
[[Page 535]]
that conclusion. The Department recognizes the difficulty of identifying
the official responsible for this determination, given the variety of
organizational forms that may be taken by public entities and their
components. The intention of this paragraph is that the determination
must be made by a high level official, no lower than a Department head,
having budgetary authority and responsibility for making spending
decisions.
Any person who believes that he or she or any specific class of
persons has been injured by the public entity head's decision or failure
to make a decision may file a complaint under the compliance procedures
established in subpart F.
Paragraph (b)(1) sets forth a number of means by which program
accessibility may be achieved, including redesign of equipment,
reassignment of services to accessible buildings, and provision of
aides.
The Department wishes to clarify that, consistent with longstanding
interpretation of section 504, carrying an individual with a disability
is considered an ineffective and therefore an unacceptable method for
achieving program accessibility. Department of Health, Education, and
Welfare, Office of Civil Rights, Policy Interpretation No. 4, 43 FR
36035 (August 14, 1978). Carrying will be permitted only in manifestly
exceptional cases, and only if all personnel who are permitted to
participate in carrying an individual with a disability are formally
instructed on the safest and least humiliating means of carrying.
``Manifestly exceptional'' cases in which carrying would be permitted
might include, for example, programs conducted in unique facilities,
such as an oceanographic vessel, for which structural changes and
devices necessary to adapt the facility for use by individuals with
mobility impairments are unavailable or prohibitively expensive.
Carrying is not permitted as an alternative to structural modifications
such as installation of a ramp or a chairlift.
In choosing among methods, the public entity shall give priority
consideration to those that will be consistent with provision of
services in the most integrated setting appropriate to the needs of
individuals with disabilities. Structural changes in existing facilities
are required only when there is no other feasible way to make the public
entity's program accessible. (It should be noted that ``structural
changes'' include all physical changes to a facility; the term does not
refer only to changes to structural features, such as removal of or
alteration to a load-bearing structural member.) The requirements of
Sec. 35.151 for alterations apply to structural changes undertaken to
comply with this section. The public entity may comply with the program
accessibility requirement by delivering services at alternate accessible
sites or making home visits as appropriate.
Historic Preservation Programs
In order to avoid possible conflict between the congressional
mandates to preserve historic properties, on the one hand, and to
eliminate discrimination against individuals with disabilities on the
other, paragraph (a)(2) provides that a public entity is not required to
take any action that would threaten or destroy the historic significance
of an historic property. The special limitation on program accessibility
set forth in paragraph (a)(2) is applicable only to historic
preservation programs, as defined in Sec. 35.104, that is, programs that
have preservation of historic properties as a primary purpose. Narrow
application of the special limitation is justified because of the
inherent flexibility of the program accessibility requirement. Where
historic preservation is not a primary purpose of the program, the
public entity is not required to use a particular facility. It can
relocate all or part of its program to an accessible facility, make home
visits, or use other standard methods of achieving program accessibility
without making structural alterations that might threaten or destroy
significant historic features of the historic property. Thus, government
programs located in historic properties, such as an historic State
capitol, are not excused from the requirement for program access.
Paragraph (a)(2), therefore, will apply only to those programs that
uniquely concern the preservation and experience of the historic
property itself. Because the primary benefit of an historic preservation
program is the experience of the historic property, paragraph (b)(2)
requires the public entity to give priority to methods of providing
program accessibility that permit individuals with disabilities to have
physical access to the historic property. This priority on physical
access may also be viewed as a specific application of the general
requirement that the public entity administer programs in the most
integrated setting appropriate to the needs of qualified individuals
with disabilities (Sec. 35.130(d)). Only when providing physical access
would threaten or destroy the historic significance of an historic
property, or would result in a fundamental alteration in the nature of
the program or in undue financial and administrative burdens, may the
public entity adopt alternative methods for providing program
accessibility that do not ensure physical access. Examples of some
alternative methods are provided in paragraph (b)(2).
Time Periods
Paragraphs (c) and (d) establish time periods for complying with the
program accessibility requirement. Like the regulations for federally
assisted programs (e.g., 28 CFR 41.57(b)), paragraph (c) requires the
public entity to make any necessary structural
[[Page 536]]
changes in facilities as soon as practicable, but in no event later than
three years after the effective date of this regulation.
The proposed rule provided that, aside from structural changes, all
other necessary steps to achieve compliance with this part must be taken
within sixty days. The sixty day period was taken from regulations
implementing section 504, which generally were effective no more than
thirty days after publication. Because this regulation will not be
effective until January 26, 1992, the Department has concluded that no
additional transition period for non-structural changes is necessary, so
the sixty day period has been omitted in the final rule. Of course, this
section does not reduce or eliminate any obligations that are already
applicable to a public entity under section 504.
Where structural modifications are required, paragraph (d) requires
that a transition plan be developed by an entity that employs 50 or more
persons, within six months of the effective date of this regulation. The
legislative history of title II of the ADA makes it clear that, under
title II, ``local and state governments are required to provide curb
cuts on public streets.'' Education and Labor report at 84. As the
rationale for the provision of curb cuts, the House report explains,
``The employment, transportation, and public accommodation sections of *
* * (the ADA) would be meaningless if people who use wheelchairs were
not afforded the opportunity to travel on and between the streets.'' Id.
Section 35.151(e), which establishes accessibility requirements for new
construction and alterations, requires that all newly constructed or
altered streets, roads, or highways must contain curb ramps or other
sloped areas at any intersection having curbs or other barriers to entry
from a street level pedestrian walkway, and all newly constructed or
altered street level pedestrian walkways must have curb ramps or other
sloped areas at intersections to streets, roads, or highways. A new
paragraph (d)(2) has been added to the final rule to clarify the
application of the general requirement for program accessibility to the
provision of curb cuts at existing crosswalks. This paragraph requires
that the transition plan include a schedule for providing curb ramps or
other sloped areas at existing pedestrian walkways, giving priority to
walkways serving entities covered by the Act, including State and local
government offices and facilities, transportation, public
accommodations, and employers, followed by walkways serving other areas.
Pedestrian ``walkways'' include locations where access is required for
use of public transportation, such as bus stops that are not located at
intersections or crosswalks.
Similarly, a public entity should provide an adequate number of
accessible parking spaces in existing parking lots or garages over which
it has jurisdiction.
Paragraph (d)(3) provides that, if a public entity has already
completed a transition plan required by a regulation implementing
section 504, the transition plan required by this part will apply only
to those policies and practices that were not covered by the previous
transition plan. Some commenters suggested that the transition plan
should include all aspects of the public entity's operations, including
those that may have been covered by a previous transition plan under
section 504. The Department believes that such a duplicative requirement
would be inappropriate. Many public entities may find, however, that it
will be simpler to include all of their operations in the transition
plan than to attempt to identify and exclude specifically those that
were addressed in a previous plan. Of course, entities covered under
section 504 are not shielded from their obligations under that statute
merely because they are included under the transition plan developed
under this section.
Section 35.151 New Construction and Alterations
Section 35.151 provides that those buildings that are constructed or
altered by, on behalf of, or for the use of a public entity shall be
designed, constructed, or altered to be readily accessible to and usable
by individuals with disabilities if the construction was commenced after
the effective date of this part. Facilities under design on that date
will be governed by this section if the date that bids were invited
falls after the effective date. This interpretation is consistent with
Federal practice under section 504.
Section 35.151(c) establishes two standards for accessible new
construction and alteration. Under paragraph (c), design, construction,
or alteration of facilities in conformance with the Uniform Federal
Accessibility Standards (UFAS) or with the Americans with Disabilities
Act Accessibility Guidelines for Buildings and Facilities (hereinafter
ADAAG) shall be deemed to comply with the requirements of this section
with respect to those facilities except that, if ADAAG is chosen, the
elevator exemption contained at Secs. 36.40l(d) and 36.404 does not
apply. ADAAG is the standard for private buildings and was issued as
guidelines by the Architectural and Transportation Barriers Compliance
Board (ATBCB) under title III of the ADA. It has been adopted by the
Department of Justice and is published as appendix A to the Department's
title III rule in today's Federal Register. Departures from particular
requirements of these standards
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by the use of other methods shall be permitted when it is clearly
evident that equivalent access to the facility or part of the facility
is thereby provided. Use of two standards is a departure from the
proposed rule.
The proposed rule adopted UFAS as the only interim accessibility
standard because that standard was referenced by the regulations
implementing section 504 of the Rehabilitation Act promulgated by most
Federal funding agencies. It is, therefore, familiar to many State and
local government entities subject to this rule. The Department, however,
received many comments objecting to the adoption of UFAS. Commenters
pointed out that, except for the elevator exemption, UFAS is not as
stringent as ADAAG. Others suggested that the standard should be the
same to lessen confusion.
Section 204(b) of the Act states that title II regulations must be
consistent not only with section 504 regulations but also with ``this
Act.'' Based on this provision, the Department has determined that a
public entity should be entitled to choose to comply either with ADAAG
or UFAS.
Public entities who choose to follow ADAAG, however, are not
entitled to the elevator exemption contained in title III of the Act and
implemented in the title III regulation at Sec. 36.401(d) for new
construction and Sec. 36.404 for alterations. Section 303(b) of title
III states that, with some exceptions, elevators are not required in
facilities that are less than three stories or have less than 3000
square feet per story. The section 504 standard, UFAS, contains no such
exemption. Section 501 of the ADA makes clear that nothing in the Act
may be construed to apply a lesser standard to public entities than the
standards applied under section 504. Because permitting the elevator
exemption would clearly result in application of a lesser standard than
that applied under section 504, paragraph (c) states that the elevator
exemption does not apply when public entities choose to follow ADAAG.
Thus, a two-story courthouse, whether built according to UFAS or ADAAG,
must be constructed with an elevator. It should be noted that Congress
did not include an elevator exemption for public transit facilities
covered by subtitle B of title II, which covers public transportation
provided by public entities, providing further evidence that Congress
intended that public buildings have elevators.
Section 504 of the ADA requires the ATBCB to issue supplemental
Minimum Guidelines and Requirements for Accessible Design of buildings
and facilities subject to the Act, including title II. Section 204(c) of
the ADA provides that the Attorney General shall promulgate regulations
implementing title II that are consistent with the ATBCB's ADA
guidelines. The ATBCB has announced its intention to issue title II
guidelines in the future. The Department anticipates that, after the
ATBCB's title II guidelines have been published, this rule will be
amended to adopt new accessibility standards consistent with the ATBCB's
rulemaking. Until that time, however, public entities will have a choice
of following UFAS or ADAAG, without the elevator exemption.
Existing buildings leased by the public entity after the effective
date of this part are not required by the regulation to meet
accessibility standards simply by virtue of being leased. They are
subject, however, to the program accessibility standard for existing
facilities in Sec. 35.150. To the extent the buildings are newly
constructed or altered, they must also meet the new construction and
alteration requirements of Sec. 35.151.
The Department received many comments urging that the Department
require that public entities lease only accessible buildings. Federal
practice under section 504 has always treated newly leased buildings as
subject to the existing facility program accessibility standard. Section
204(b) of the Act states that, in the area of ``program accessibility,
existing facilities,'' the title II regulations must be consistent with
section 504 regulations. Thus, the Department has adopted the section
504 principles for these types of leased buildings. Unlike the
construction of new buildings where architectural barriers can be
avoided at little or no cost, the application of new construction
standards to an existing building being leased raises the same prospect
of retrofitting buildings as the use of an existing Federal facility,
and the same program accessibility standard should apply to both owned
and leased existing buildings. Similarly, requiring that public entities
only lease accessible space would significantly restrict the options of
State and local governments in seeking leased space, which would be
particularly burdensome in rural or sparsely populated areas.
On the other hand, the more accessible the leased space is, the
fewer structural modifications will be required in the future for
particular employees whose disabilities may necessitate barrier removal
as a reasonable accommodation. Pursuant to the requirements for leased
buildings contained in the Minimum Guidelines and Requirements for
Accessible Design published under the Architectural Barriers Act by the
ATBCB, 36 CFR 1190.34, the Federal Government may not lease a building
unless it contains (1) One accessible route from an accessible entrance
to those areas in which the principal activities for which the building
is leased are conducted, (2) accessible toilet facilities, and (3)
accessible parking facilities, if a parking area is included within the
lease (36 CFR 1190.34). Although these requirements are not applicable
to buildings leased by public entities covered by this regulation, such
entities
[[Page 538]]
are encouraged to look for the most accessible space available to lease
and to attempt to find space complying at least with these minimum
Federal requirements.
Section 35.151(d) gives effect to the intent of Congress, expressed
in section 504(c) of the Act, that this part recognize the national
interest in preserving significant historic structures. Commenters
criticized the Department's use of descriptive terms in the proposed
rule that are different from those used in the ADA to describe eligible
historic properties. In addition, some commenters criticized the
Department's decision to use the concept of ``substantially impairing''
the historic features of a property, which is a concept employed in
regulations implementing section 504 of the Rehabilitation Act of 1973.
Those commenters recommended that the Department adopt the criteria of
``adverse effect'' published by the Advisory Council on Historic
Preservation under the National Historic Preservation Act, 36 CFR 800.9,
as the standard for determining whether an historic property may be
altered.
The Department agrees with these comments to the extent that they
suggest that the language of the rule should conform to the language
employed by Congress in the ADA. A definition of ``historic property,''
drawn from section 504 of the ADA, has been added to Sec. 35.104 to
clarify that the term applies to those properties listed or eligible for
listing in the National Register of Historic Places, or properties
designated as historic under State or local law.
The Department intends that the exception created by this section be
applied only in those very rare situations in which it is not possible
to provide access to an historic property using the special access
provisions established by UFAS and ADAAG. Therefore, paragraph (d)(1) of
Sec. 35.151 has been revised to clearly state that alterations to
historic properties shall comply, to the maximum extent feasible, with
section 4.1.7 of UFAS or section 4.1.7 of ADAAG. Paragraph (d)(2) has
been revised to provide that, if it has been determined under the
procedures established in UFAS and ADAAG that it is not feasible to
provide physical access to an historic property in a manner that will
not threaten or destroy the historic significance of the property,
alternative methods of access shall be provided pursuant to the
requirements of Sec. 35.150.
In response to comments, the Department has added to the final rule
a new paragraph (e) setting out the requirements of Sec. 36.151 as
applied to curb ramps. Paragraph (e) is taken from the statement
contained in the preamble to the proposed rule that all newly
constructed or altered streets, roads, and highways must contain curb
ramps at any intersection having curbs or other barriers to entry from a
street level pedestrian walkway, and that all newly constructed or
altered street level pedestrian walkways must have curb ramps at
intersections to streets, roads, or highways.
Subpart E--Communications
Section 35.160 General
Section 35.160 requires the public entity to take such steps as may
be necessary to ensure that communications with applicants,
participants, and members of the public with disabilities are as
effective as communications with others.
Paragraph (b)(1) requires the public entity to furnish appropriate
auxiliary aids and services when necessary to afford an individual with
a disability an equal opportunity to participate in, and enjoy the
benefits of, the public entity's service, program, or activity. The
public entity must provide an opportunity for individuals with
disabilities to request the auxiliary aids and services of their choice.
This expressed choice shall be given primary consideration by the public
entity (Sec. 35.160(b)(2)). The public entity shall honor the choice
unless it can demonstrate that another effective means of communication
exists or that use of the means chosen would not be required under
Sec. 35.164.
Deference to the request of the individual with a disability is
desirable because of the range of disabilities, the variety of auxiliary
aids and services, and different circumstances requiring effective
communication. For instance, some courtrooms are now equipped for
``computer-assisted transcripts,'' which allow virtually instantaneous
transcripts of courtroom argument and testimony to appear on displays.
Such a system might be an effective auxiliary aid or service for a
person who is deaf or has a hearing loss who uses speech to communicate,
but may be useless for someone who uses sign language.
Although in some circumstances a notepad and written materials may
be sufficient to permit effective communication, in other circumstances
they may not be sufficient. For example, a qualified interpreter may be
necessary when the information being communicated is complex, or is
exchanged for a lengthy period of time. Generally, factors to be
considered in determining whether an interpreter is required include the
context in which the communication is taking place, the number of people
involved, and the importance of the communication.
Several commenters asked that the rule clarify that the provision of
readers is sometimes necessary to ensure access to a public entity's
services, programs or activities. Reading devices or readers should be
provided when necessary for equal participation and opportunity to
benefit from any governmental service, program, or activity, such as
reviewing public documents, examining demonstrative evidence, and
filling out voter
[[Page 539]]
registration forms or forms needed to receive public benefits. The
importance of providing qualified readers for examinations administered
by public entities is discussed under Sec. 35.130. Reading devices and
readers are appropriate auxiliary aids and services where necessary to
permit an individual with a disability to participate in or benefit from
a service, program, or activity.
Section 35.160(b)(2) of the proposed rule, which provided that a
public entity need not furnish individually prescribed devices, readers
for personal use or study, or other devices of a personal nature, has
been deleted in favor of a new section in the final rule on personal
devices and services (see Sec. 35.135).
In response to comments, the term ``auxiliary aids and services'' is
used in place of ``auxiliary aids'' in the final rule. This phrase
better reflects the range of aids and services that may be required
under this section.
A number of comments raised questions about the extent of a public
entity's obligation to provide access to television programming for
persons with hearing impairments. Television and videotape programming
produced by public entities are covered by this section. Access to audio
portions of such programming may be provided by closed captioning.
Section 35.161 Telecommunication Devices for the Deaf (TDD's)
Section 35.161 requires that, where a public entity communicates
with applicants and beneficiaries by telephone, TDD's or equally
effective telecommunication systems be used to communicate with
individuals with impaired speech or hearing.
Problems arise when a public entity which does not have a TDD needs
to communicate with an individual who uses a TDD or vice versa. Title IV
of the ADA addresses this problem by requiring establishment of
telephone relay services to permit communications between individuals
who communicate by TDD and individuals who communicate by the telephone
alone. The relay services required by title IV would involve a relay
operator using both a standard telephone and a TDD to type the voice
messages to the TDD user and read the TDD messages to the standard
telephone user.
Section 204(b) of the ADA requires that the regulation implementing
title II with respect to communications be consistent with the
Department's regulation implementing section 504 for its federally
conducted programs and activities at 28 CFR part 39. Section 35.161,
which is taken from Sec. 39.160(a)(2) of that regulation, requires the
use of TDD's or equally effective telecommunication systems for
communication with people who use TDD's. Of course, where relay
services, such as those required by title IV of the ADA are available, a
public entity may use those services to meet the requirements of this
section.
Many commenters were concerned that public entities should not rely
heavily on the establishment of relay services. The commenters explained
that while relay services would be of vast benefit to both public
entities and individuals who use TDD's, the services are not sufficient
to provide access to all telephone services. First, relay systems do not
provide effective access to the increasingly popular automated systems
that require the caller to respond by pushing a button on a touch tone
phone. Second, relay systems cannot operate fast enough to convey
messages on answering machines, or to permit a TDD user to leave a
recorded message. Third, communication through relay systems may not be
appropriate in cases of crisis lines pertaining to rape, domestic
violence, child abuse, and drugs. The Department believes that it is
more appropriate for the Federal Communications Commission to address
these issues in its rulemaking under title IV.
Some commenters requested that those entities with frequent contacts
with clients who use TDD's have on-site TDD's to provide for direct
communication between the entity and the individual. The Department
encourages those entities that have extensive telephone contact with the
public such as city halls, public libraries, and public aid offices, to
have TDD's to insure more immediate access. Where the provision of
telephone service is a major function of the entity, TDD's should be
available.
Section 35.162 Telephone Emergency Services
Many public entities provide telephone emergency services by which
individuals can seek immediate assistance from police, fire, ambulance,
and other emergency services. These telephone emergency services--
including ``911'' services--are clearly an important public service
whose reliability can be a matter of life or death. The legislative
history of title II specifically reflects congressional intent that
public entities must ensure that telephone emergency services, including
911 services, be accessible to persons with impaired hearing and speech
through telecommunication technology (Conference report at 67; Education
and Labor report at 84-85).
Proposed Sec. 35.162 mandated that public entities provide emergency
telephone services to persons with disabilities that are ``functionally
equivalent'' to voice services provided to others. Many commenters urged
the Department to revise the section to make clear that direct access to
telephone emergency services is required by title II of the ADA as
indicated by the legislative history (Conference report at 67-68;
Education and Labor report at 85). In response, the final rule mandates
``direct access,'' instead of
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``access that is functionally equivalent'' to that provided to all other
telephone users. Telephone emergency access through a third party or
through a relay service would not satisfy the requirement for direct
access.
Several commenters asked about a separate seven-digit emergency call
number for the 911 services. The requirement for direct access disallows
the use of a separate seven-digit number where 911 service is available.
Separate seven-digit emergency call numbers would be unfamiliar to many
individuals and also more burdensome to use. A standard emergency 911
number is easier to remember and would save valuable time spent in
searching in telephone books for a local seven-digit emergency number.
Many commenters requested the establishment of minimum standards of
service (e.g., the quantity and location of TDD's and computer modems
needed in a given emergency center). Instead of establishing these
scoping requirements, the Department has established a performance
standard through the mandate for direct access.
Section 35.162 requires public entities to take appropriate steps,
including equipping their emergency systems with modern technology, as
may be necessary to promptly receive and respond to a call from users of
TDD's and computer modems. Entities are allowed the flexibility to
determine what is the appropriate technology for their particular needs.
In order to avoid mandating use of particular technologies that may
become outdated, the Department has eliminated the references to the
Baudot and ASCII formats in the proposed rule.
Some commenters requested that the section require the installation
of a voice amplification device on the handset of the dispatcher's
telephone to amplify the dispatcher's voice. In an emergency, a person
who has a hearing loss may be using a telephone that does not have an
amplification device. Installation of speech amplification devices on
the handsets of the dispatchers' telephones would respond to that
situation. The Department encourages their use.
Several commenters emphasized the need for proper maintenance of
TDD's used in telephone emergency services. Section 35.133, which
mandates maintenance of accessible features, requires public entities to
maintain in operable working condition TDD's and other devices that
provide direct access to the emergency system.
Section 35.163 Information and Signage
Section 35.163(a) requires the public entity to provide information
to individuals with disabilities concerning accessible services,
activities, and facilities. Paragraph (b) requires the public entity to
provide signage at all inaccessible entrances to each of its facilities
that directs users to an accessible entrance or to a location with
information about accessible facilities.
Several commenters requested that, where TDD-equipped pay phones or
portable TDD's exist, clear signage should be posted indicating the
location of the TDD. The Department believes that this is required by
paragraph (a). In addition, the Department recommends that, in large
buildings that house TDD's, directional signage indicating the location
of available TDD's should be placed adjacent to banks of telephones that
do not contain a TDD.
Section 35.164 Duties
Section 35.164, like paragraph (a)(3) of Sec. 35.150, is taken from
the section 504 regulations for federally conducted programs. Like
paragraph (a)(3), it limits the obligation of the public entity to
ensure effective communication in accordance with Davis and the circuit
court opinions interpreting it. It also includes specific requirements
for determining the existence of undue financial and administrative
burdens. The preamble discussion of Sec. 35.150(a) regarding that
determination is applicable to this section and further explains the
public entity's obligation to comply with Secs. 35.160-35.164. Because
of the essential nature of the services provided by telephone emergency
systems, the Department assumes that Sec. 35.164 will rarely be applied
to Sec. 35.162.
Subpart F--Compliance Procedures
Subpart F sets out the procedures for administrative enforcement of
this part. Section 203 of the Act provides that the remedies,
procedures, and rights set forth in section 505 of the Rehabilitation
Act of 1973 (29 U.S.C. 794a) for enforcement of section 504 of the
Rehabilitation Act, which prohibits discrimination on the basis of
handicap in programs and activities that receive Federal financial
assistance, shall be the remedies, procedures, and rights for
enforcement of title II. Section 505, in turn, incorporates by reference
the remedies, procedures, and rights set forth in title VI of the Civil
Rights Act of 1964 (42 U.S.C. 2000d to 2000d-4a). Title VI, which
prohibits discrimination on the basis of race, color, or national origin
in federally assisted programs, is enforced by the Federal agencies that
provide the Federal financial assistance to the covered programs and
activities in question. If voluntary compliance cannot be achieved,
Federal agencies enforce title VI either by the termination of Federal
funds to a program that is found to discriminate, following an
administrative hearing, or by a referral to this Department for judicial
enforcement.
[[Page 541]]
Title II of the ADA extended the requirements of section 504 to all
services, programs, and activities of State and local governments, not
only those that receive Federal financial assistance. The House
Committee on Education and Labor explained the enforcement provisions as
follows:
It is the Committee's intent that administrative enforcement of
section 202 of the legislation should closely parallel the Federal
government's experience with section 504 of the Rehabilitation Act of
1973. The Attorney General should use section 504 enforcement procedures
and the Department's coordination role under Executive Order 12250 as
models for regulation in this area.
The Committee envisions that the Department of Justice will identify
appropriate Federal agencies to oversee compliance activities for State
and local governments. As with section 504, these Federal agencies,
including the Department of Justice, will receive, investigate, and
where possible, resolve complaints of discrimination. If a Federal
agency is unable to resolve a complaint by voluntary means, * * * the
major enforcement sanction for the Federal government will be referral
of cases by these Federal agencies to the Department of Justice.
The Department of Justice may then proceed to file suits in Federal
district court. As with section 504, there is also a private right of
action for persons with disabilities, which includes the full panoply of
remedies. Again, consistent with section 504, it is not the Committee's
intent that persons with disabilities need to exhaust Federal
administrative remedies before exercising their private right of action.
Education & Labor report at 98. See also S. Rep. No. 116, 101st Cong.,
1st Sess., at 57-58 (1989).
Subpart F effectuates the congressional intent by deferring to
section 504 procedures where those procedures are applicable, that is,
where a Federal agency has jurisdiction under section 504 by virtue of
its provision of Federal financial assistance to the program or activity
in which the discrimination is alleged to have occurred. Deferral to the
504 procedures also makes the sanction of fund termination available
where necessary to achieve compliance. Because the Civil Rights
Restoration Act (Pub. L. 100-259) extended the application of section
504 to all of the operations of the public entity receiving the Federal
financial assistance, many activities of State and local governments are
already covered by section 504. The procedures in subpart F apply to
complaints concerning services, programs, and activities of public
entities that are covered by the ADA.
Subpart G designates the Federal agencies responsible for enforcing
the ADA with respect to specific components of State and local
government. It does not, however, displace existing jurisdiction under
section 504 of the various funding agencies. Individuals may still file
discrimination complaints against recipients of Federal financial
assistance with the agencies that provide that assistance, and the
funding agencies will continue to process those complaints under their
existing procedures for enforcing section 504. The substantive standards
adopted in this part for title II of the ADA are generally the same as
those required under section 504 for federally assisted programs, and
public entities covered by the ADA are also covered by the requirements
of section 504 to the extent that they receive Federal financial
assistance. To the extent that title II provides greater protection to
the rights of individuals with disabilities, however, the funding
agencies will also apply the substantive requirements established under
title II and this part in processing complaints covered by both this
part and section 504, except that fund termination procedures may be
used only for violations of section 504.
Subpart F establishes the procedures to be followed by the agencies
designated in subpart G for processing complaints against State and
local government entities when the designated agency does not have
jurisdiction under section 504.
Section 35.170 Complaints
Section 35.170 provides that any individual who believes that he or
she or a specific class of individuals has been subjected to
discrimination on the basis of disability by a public entity may, by
himself or herself or by an authorized representative, file a complaint
under this part within 180 days of the date of the alleged
discrimination, unless the time for filing is extended by the agency for
good cause. Although Sec. 35.107 requires public entities that employ 50
or more persons to establish grievance procedures for resolution of
complaints, exhaustion of those procedures is not a prerequisite to
filing a complaint under this section. If a complainant chooses to
follow the public entity's grievance procedures, however, any resulting
delay may be considered good cause for extending the time allowed for
filing a complaint under this part.
Filing the complaint with any Federal agency will satisfy the
requirement for timely filing. As explained below, a complaint filed
with an agency that has jurisdiction under section 504 will be processed
under the agency's procedures for enforcing section 504.
Some commenters objected to the complexity of allowing complaints to
be filed with different agencies. The multiplicity of enforcement
jurisdiction is the result of following the statutorily mandated
enforcement scheme. The Department has, however, attempted to simplify
procedures for complainants by making the Federal agency that
[[Page 542]]
receives the complaint responsible for referring it to an appropriate
agency.
The Department has also added a new paragraph (c) to this section
providing that a complaint may be filed with any agency designated under
subpart G of this part, or with any agency that provides funding to the
public entity that is the subject of the complaint, or with the
Department of Justice. Under Sec. 35.171(a)(2), the Department of
Justice will refer complaints for which it does not have jurisdiction
under section 504 to an agency that does have jurisdiction under section
504, or to the agency designated under subpart G as responsible for
complaints filed against the public entity that is the subject of the
complaint or in the case of an employment complaint that is also subject
to title I of the Act, to the Equal Employment Opportunity Commission.
Complaints filed with the Department of Justice may be sent to the
Coordination and Review Section, P.O. Box 66118, Civil Rights Division,
U.S. Department of Justice, Washington, DC 20035-6118.
Section 35.171 Acceptance of Complaints
Section 35.171 establishes procedures for determining jurisdiction
and responsibility for processing complaints against public entities.
The final rule provides complainants an opportunity to file with the
Federal funding agency of their choice. If that agency does not have
jurisdiction under section 504, however, and is not the agency
designated under subpart G as responsible for that public entity, the
agency must refer the complaint to the Department of Justice, which will
be responsible for referring it either to an agency that does have
jurisdiction under section 504 or to the appropriate designated agency,
or in the case of an employment complaint that is also subject to title
I of the Act, to the Equal Employment Opportunity Commission.
Whenever an agency receives a complaint over which it has
jurisdiction under section 504, it will process the complaint under its
section 504 procedures. When the agency designated under subpart G
receives a complaint for which it does not have jurisdiction under
section 504, it will treat the complaint as an ADA complaint under the
procedures established in this subpart.
Section 35.171 also describes agency responsibilities for the
processing of employment complaints. As described in connection with
Sec. 35.140, additional procedures regarding the coordination of
employment complaints will be established in a coordination regulation
issued by DOJ and EEOC. Agencies with jurisdiction under section 504 for
complaints alleging employment discrimination also covered by title I
will follow the procedures established by the coordination regulation
for those complaints. Complaints covered by title I but not section 504
will be referred to the EEOC, and complaints covered by this part but
not title I will be processed under the procedures in this part.
Section 35.172 Resolution of Complaints
Section 35.172 requires the designated agency to either resolve the
complaint or issue to the complainant and the public entity a Letter of
Findings containing findings of fact and conclusions of law and a
description of a remedy for each violation found.
The Act requires the Department of Justice to establish
administrative procedures for resolution of complaints, but does not
require complainants to exhaust these administrative remedies. The
Committee Reports make clear that Congress intended to provide a private
right of action with the full panoply of remedies for individual victims
of discrimination. Because the Act does not require exhaustion of
administrative remedies, the complainant may elect to proceed with a
private suit at any time.
Section 35.173 Voluntary Compliance Agreements
Section 35.173 requires the agency to attempt to resolve all
complaints in which it finds noncompliance through voluntary compliance
agreements enforceable by the Attorney General.
Section 35.174 Referral
Section 35.174 provides for referral of the matter to the Department
of Justice if the agency is unable to obtain voluntary compliance.
Section 35.175 Attorney's Fees
Section 35.175 states that courts are authorized to award attorneys
fees, including litigation expenses and costs, as provided in section
505 of the Act. Litigation expenses include items such as expert witness
fees, travel expenses, etc. The Judiciary Committee Report specifies
that such items are included under the rubric of ``attorneys fees'' and
not ``costs'' so that such expenses will be assessed against a plaintiff
only under the standard set forth in Christiansburg Garment Co. v. Equal
Employment Opportunity Commission, 434 U.S. 412 (1978). (Judiciary
report at 73.)
Section 35.176 Alternative Means of Dispute Resolution
Section 35.176 restates section 513 of the Act, which encourages use
of alternative means of dispute resolution.
Section 35.177 Effect of Unavailability of Technical Assistance
Section 35.177 explains that, as provided in section 506(e) of the
Act, a public entity is
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not excused from compliance with the requirements of this part because
of any failure to receive technical assistance.
Section 35.178 State Immunity
Section 35.178 restates the provision of section 502 of the Act that
a State is not immune under the eleventh amendment to the Constitution
of the United States from an action in Federal or State court for
violations of the Act, and that the same remedies are available for any
such violations as are available in an action against an entity other
than a State.
Subpart G--Designated Agencies
Section 35.190 Designated Agencies
Subpart G designates the Federal agencies responsible for
investigating complaints under this part. At least 26 agencies currently
administer programs of Federal financial assistance that are subject to
the nondiscrimination requirements of section 504 as well as other civil
rights statutes. A majority of these agencies administer modest programs
of Federal financial assistance and/or devote minimal resources
exclusively to ``external'' civil rights enforcement activities. Under
Executive Order 12250, the Department of Justice has encouraged the use
of delegation agreements under which certain civil rights compliance
responsibilities for a class of recipients funded by more than one
agency are delegated by an agency or agencies to a ``lead'' agency. For
example, many agencies that fund institutions of higher education have
signed agreements that designate the Department of Education as the
``lead'' agency for this class of recipients.
The use of delegation agreements reduces overlap and duplication of
effort, and thereby strengthens overall civil rights enforcement.
However, the use of these agreements to date generally has been limited
to education and health care recipients. These classes of recipients are
funded by numerous agencies and the logical connection to a lead agency
is clear (e.g., the Department of Education for colleges and
universities, and the Department of Health and Human Services for
hospitals).
The ADA's expanded coverage of State and local government operations
further complicates the process of establishing Federal agency
jurisdiction for the purpose of investigating complaints of
discrimination on the basis of disability. Because all operations of
public entities now are covered irrespective of the presence or absence
of Federal financial assistance, many additional State and local
government functions and organizations now are subject to Federal
jurisdiction. In some cases, there is no historical or single clear-cut
subject matter relationship with a Federal agency as was the case in the
education example described above. Further, the 33,000 governmental
jurisdictions subject to the ADA differ greatly in their organization,
making a detailed and workable division of Federal agency jurisdiction
by individual State, county, or municipal entity unrealistic.
This regulation applies the delegation concept to the investigation
of complaints of discrimination on the basis of disability by public
entities under the ADA. It designates eight agencies, rather than all
agencies currently administering programs of Federal financial
assistance, as responsible for investigating complaints under this part.
These ``designated agencies'' generally have the largest civil rights
compliance staffs, the most experience in complaint investigations and
disability issues, and broad yet clear subject area responsibilities.
This division of responsibilities is made functionally rather than by
public entity type or name designation. For example, all entities
(regardless of their title) that exercise responsibilities, regulate, or
administer services or programs relating to lands and natural resources
fall within the jurisdiction of the Department of Interior.
Complaints under this part will be investigated by the designated
agency most closely related to the functions exercised by the
governmental component against which the complaint is lodged. For
example, a complaint against a State medical board, where such a board
is a recognizable entity, will be investigated by the Department of
Health and Human Services (the designated agency for regulatory
activities relating to the provision of health care), even if the board
is part of a general umbrella department of planning and regulation (for
which the Department of Justice is the designated agency). If two or
more agencies have apparent responsibility over a complaint,
Sec. 35.190(c) provides that the Assistant Attorney General shall
determine which one of the agencies shall be the designated agency for
purposes of that complaint.
Thirteen commenters, including four proposed designated agencies,
addressed the Department of Justice's identification in the proposed
regulation of nine ``designated agencies'' to investigate complaints
under this part. Most comments addressed the proposed specific
delegations to the various individual agencies. The Department of
Justice agrees with several commenters who pointed out that
responsibility for ``historic and cultural preservation'' functions
appropriately belongs with the Department of Interior rather than the
Department of Education. The Department of Justice also agrees with the
Department of Education that ``museums'' more appropriately should be
delegated to the Department of Interior, and that ``preschool and
daycare programs'' more appropriately should be assigned to the
[[Page 544]]
Department of Health and Human Services, rather than to the Department
of Education. The final rule reflects these decisions.
The Department of Commerce opposed its listing as the designated
agency for ``commerce and industry, including general economic
development, banking and finance, consumer protection, insurance, and
small business''. The Department of Commerce cited its lack of a
substantial existing section 504 enforcement program and experience with
many of the specific functions to be delegated. The Department of
Justice accedes to the Department of Commerce's position, and has
assigned itself as the designated agency for these functions.
In response to a comment from the Department of Health and Human
Services, the regulation's category of ``medical and nursing schools''
has been clarified to read ``schools of medicine, dentistry, nursing,
and other health-related fields''. Also in response to a comment from
the Department of Health and Human Services, ``correctional
institutions'' have been specifically added to the public safety and
administration of justice functions assigned to the Department of
Justice.
The regulation also assigns the Department of Justice as the
designated agency responsible for all State and local government
functions not assigned to other designated agencies. The Department of
Justice, under an agreement with the Department of the Treasury,
continues to receive and coordinate the investigation of complaints
filed under the Revenue Sharing Act. This entitlement program, which was
terminated in 1986, provided civil rights compliance jurisdiction for a
wide variety of complaints regarding the use of Federal funds to support
various general activities of local governments. In the absence of any
similar program of Federal financial assistance administered by another
Federal agency, placement of designated agency responsibilities for
miscellaneous and otherwise undesignated functions with the Department
of Justice is an appropriate continuation of current practice.
The Department of Education objected to the proposed rule's
inclusion of the functional area of ``arts and humanities'' within its
responsibilities, and the Department of Housing and Urban Development
objected to its proposed designation as responsible for activities
relating to rent control, the real estate industry, and housing code
enforcement. The Department has deleted these areas from the lists
assigned to the Departments of Education and Housing and Urban
Development, respectively, and has added a new paragraph (c) to
Sec. 35.190, which provides that the Department of Justice may assign
responsibility for components of State or local governments that
exercise responsibilities, regulate, or administer services, programs,
or activities relating to functions not assigned to specific designated
agencies by paragraph (b) of this section to other appropriate agencies.
The Department believes that this approach will provide more flexibility
in determining the appropriate agency for investigation of complaints
involving those components of State and local governments not
specifically addressed by the listings in paragraph (b). As provided in
Secs. 35.170 and 35.171, complaints filed with the Department of Justice
will be referred to the appropriate agency.
Several commenters proposed a stronger role for the Department of
Justice, especially with respect to the receipt and assignment of
complaints, and the overall monitoring of the effectiveness of the
enforcement activities of Federal agencies. As discussed above,
Secs. 35.170 and 35.171 have been revised to provide for referral of
complaints by the Department of Justice to appropriate enforcement
agencies. Also, language has been added to Sec. 35.190(a) of the final
regulation stating that the Assistant Attorney General shall provide
policy guidance and interpretations to designated agencies to ensure the
consistent and effective implementation of this part.