[Title 32 CFR 751.24]
[Code of Federal Regulations (annual edition) - July 1, 2002 Edition]
[Title 32 - NATIONAL DEFENSE]
[Subtitle A - Department of Defense (Continued)]
[Chapter Vi - DEPARTMENT OF THE NAVY]
[Subchapter E - CLAIMS]
[Part 751 - PERSONNEL CLAIMS REGULATIONS]
[Subpart B - Demand On Carrier, Contractor, or Insurer]
[Sec. 751.24 - Notice of loss or damage.]
[From the U.S. Government Printing Office]


32NATIONAL DEFENSE52002-07-012002-07-01false751.24Sec. 751.24NATIONAL DEFENSEDepartment of Defense (Continued)DEPARTMENT OF THE NAVYCLAIMSPERSONNEL CLAIMS REGULATIONSDemand On Carrier, Contractor, or Insurer
Sec. 751.24  Notice of loss or damage.

    (a) Exceptions. The claimant is required to take exceptions and note 
any loss of damage at the time of delivery on the DD Form 1840 (Joint 
Statement of Loss or Damage at Delivery). Later discovered damage must 
be noted on the DD Form 1840R (Notice of Loss or Damage) and delivered 
to the claims office or Personal Property Office within 70 days of 
delivery. Failure to take exceptions at delivery and note and report 
later discovered damage will result in deduction on any lost potential 
carrier recovery from payment of the claim. Failure to note on the DD 
Form 1840 items missing at the time of delivery may result in denial of 
claims for those items.
    (b) DD Form 1840/1840R. The DD Form 1840/1840R is printed in carbon 
sets of five with DD Form 1840 on the front side and DD Form 1840R on 
the reverse side. DD Form 1840/1840R is provided by the carrier to the 
member at delivery. Carriers were required to use this revised DD Form 
1840/1840R beginning 15

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August 1988 for international shipments and 15 September 1988 for 
domestic shipments. This is the only document the carriers will accept 
for reporting loss and damage to household goods. The requirement to 
list all know loss and damage at the time of delivery on the DD Form 
1840 is a joint responsibility of the claimant and the carrier. If the 
carrier fails to give the claimant a DD Form 1840 at the time of the 
delivery, the carrier is liable for all damage and does not have to be 
notified in the 75-day timeframe
    (c) Military-Industry Memorandum of Understanding on Loss and Damage 
Rules. The Military-Industry Memorandum of Understanding on Loss and 
Damage Rules became effective in 1985 with the implementation of the new 
DD Form 1840/1840R. This document should be thoroughly studied and 
completely understood.