[House Hearing, 111 Congress] [From the U.S. Government Publishing Office] CONSUMER DEBT: ARE CREDIT CARDS BANKRUPTING AMERICANS? ======================================================================= HEARING BEFORE THE SUBCOMMITTEE ON COMMERCIAL AND ADMINISTRATIVE LAW OF THE COMMITTEE ON THE JUDICIARY HOUSE OF REPRESENTATIVES ONE HUNDRED ELEVENTH CONGRESS FIRST SESSION __________ APRIL 2, 2009 __________ Serial No. 111-9 __________ Printed for the use of the Committee on the Judiciary Available via the World Wide Web: http://judiciary.house.gov ---------- U.S. GOVERNMENT PRINTING OFFICE 48-440 PDF WASHINGTON : 2009 For sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; DC area (202) 512-1800 Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001 COMMITTEE ON THE JUDICIARY JOHN CONYERS, Jr., Michigan, Chairman HOWARD L. BERMAN, California LAMAR SMITH, Texas RICK BOUCHER, Virginia F. JAMES SENSENBRENNER, Jr., JERROLD NADLER, New York Wisconsin ROBERT C. ``BOBBY'' SCOTT, Virginia HOWARD COBLE, North Carolina MELVIN L. WATT, North Carolina ELTON GALLEGLY, California ZOE LOFGREN, California BOB GOODLATTE, Virginia SHEILA JACKSON LEE, Texas DANIEL E. LUNGREN, California MAXINE WATERS, California DARRELL E. ISSA, California WILLIAM D. DELAHUNT, Massachusetts J. RANDY FORBES, Virginia ROBERT WEXLER, Florida STEVE KING, Iowa STEVE COHEN, Tennessee TRENT FRANKS, Arizona HENRY C. ``HANK'' JOHNSON, Jr., LOUIE GOHMERT, Texas Georgia JIM JORDAN, Ohio PEDRO PIERLUISI, Puerto Rico TED POE, Texas LUIS V. GUTIERREZ, Illinois JASON CHAFFETZ, Utah BRAD SHERMAN, California TOM ROONEY, Florida TAMMY BALDWIN, Wisconsin GREGG HARPER, Mississippi CHARLES A. GONZALEZ, Texas ANTHONY D. WEINER, New York ADAM B. SCHIFF, California LINDA T. SANCHEZ, California DEBBIE WASSERMAN SCHULTZ, Florida DANIEL MAFFEI, New York [Vacant] Perry Apelbaum, Majority Staff Director and Chief Counsel Sean McLaughlin, Minority Chief of Staff and General Counsel ------ Subcommittee on Commercial and Administrative Law STEVE COHEN, Tennessee, Chairman WILLIAM D. DELAHUNT, Massachusetts TRENT FRANKS, Arizona MELVIN L. WATT, North Carolina JIM JORDAN, Ohio BRAD SHERMAN, California DARRELL E. ISSA, California DANIEL MAFFEI, New York J. RANDY FORBES, Virginia ZOE LOFGREN, California HOWARD COBLE, North Carolina HENRY C. ``HANK'' JOHNSON, Jr., STEVE KING, Iowa Georgia ROBERT C. ``BOBBY'' SCOTT, Virginia JOHN CONYERS, Jr., Michigan Michone Johnson, Chief Counsel Daniel Flores, Minority Counsel C O N T E N T S ---------- APRIL 2, 2009 Page OPENING STATEMENTS The Honorable Steve Cohen, a Representative in Congress from the State of Tennessee, and Chairman, Subcommittee on Commercial and Administrative Law......................................... 1 The Honorable John Conyers, Jr., a Representative in Congress from the State of Michigan, Chairman, Committee on the Judiciary, and Member, Subcommittee on Commercial and Administrative Law............................................. 2 The Honorable William D. Delahunt, a Representative in Congress from the State of Massachusetts, and Member, Subcommittee on Commercial and Administrative Law.............................. 3 The Honorable Trent Franks, a Representative in Congress from the State of Arizona, and Ranking Member, Subcommittee on Commercial and Administrative Law.............................. 4 WITNESSES Mr. Adam J. Levitin, Associate Professor of Law, Georgetown University Law Center Oral Testimony................................................. 8 Prepared Statement............................................. 11 Mr. David C. John, Senior Research Fellow, Thomas A. Roe Institute for Economic Policy Studies, The Heritage Foundation Oral Testimony................................................. 23 Prepared Statement............................................. 25 Mr. Brett Weiss, Attorney, Greenbelt, MD, on behalf of the National Association of Consumer Bankruptcy Attorneys Oral Testimony................................................. 32 Prepared Statement............................................. 34 Mr. Edmund Mierzwinski, Consumer Program Director, U.S. Public Interest Research Group Oral Testimony................................................. 41 Prepared Statement............................................. 43 LETTERS, STATEMENTS, ETC., SUBMITTED FOR THE HEARING Material Submitted for the Hearing by the Honorable Trent Franks, a Representative in Congress from the State of Arizona, and Ranking Member, Subcommittee on Commercial and Administrative Law............................................................ 5 APPENDIX Material Submitted for the Hearing Record Response to Post-Hearing Questions from Adam J. Levitin, Associate Professor of Law, Georgetown University Law Center... 88 Response to Post-Hearing Questions from Brett Weiss, Attorney, Greenbelt, MD.................................................. 90 Response to Post-Hearing Questions from Edmund Mierzwinski, Consumer Program Director, U.S. Public Interest Research Group. 91 CONSUMER DEBT: ARE CREDIT CARDS BANKRUPTING AMERICANS? ---------- THURSDAY, APRIL 2, 2009 House of Representatives, Subcommittee on Commercial and Administrative Law, Committee on the Judiciary, Washington, DC. The Subcommittee met, pursuant to notice, at 3 p.m., in room 2141, Rayburn House Office Building, the Honorable Steve Cohen (Chairman of the Subcommittee) presiding. Present: Representatives Cohen, Conyers, Delahunt, Maffei, Franks, Coble, and Forbes. Staff Present: James Park, Majority Counsel; Michone Johnson, Majority Chief Counsel; and Daniel Flores, Minority Counsel. Mr. Cohen. This hearing of the Committee on the Judiciary, Subcommittee on Commercial and Administrative Law, no longer known as CAL for that reminds me of Calipari, amongst other things, will now come to order. Without objection, the Chair will be authorized to declare a recess of the hearing if necessary. I will recognize myself for a short statement. Today's hearing on credit card practices and bankruptcy is the first in a series of hearings that the subcommittee plans to hold on how America has reached the present economic crisis that we are in today and whether our Nation's bankruptcy system is prepared to help us weather this crisis, and whether it contributed to the crisis as well. Americans' credit card debt has grown exponentially over the past two decades. In 1990 the average American household's credit card was $2,966, approximately $3,000. By 2007 that number has jumped to $9,840, almost $10,000. That is 3,000 to 10,000, and that is 33 percent. Moreover, Americans are finding it harder to pay down their credit card debt. Charge-off rates, the amount of debt determined uncollectible by the original creditor, divided by the average outstanding credit card balances owed to the issuer were 40 percent higher in January 2009 than they were in the year before. And credit card debt that was at least 30 days late totaled 17.6 in October, 2007. That was up 26 percent from the previous year. And of course as unemployment goes up and the economy gets worse, these rates will get worse, too. There are many reasons why people accumulate credit card debt. Many attribute personal debt to overspending or living beyond one's means. However, credit card debt often results because of household bills that accumulate due to a loss of job or colossal medical bills. Increasingly, predatory lending tactics and irresponsible lending is a large contributor to climbing credit card debt we have in this country. This hearing of the subcommittee will examine some of the more abusive credit card lending practices that may exacerbate the burden borne by credit card debtors. Such practices include excessive penalty fees and interest rates, aggressive marketing to financially vulnerable groups, hidden charges, changes to credit limits, and unilateral change-in-terms provisions. We will explore how well the bankruptcy system is protecting debtors who have been pushed into bankruptcy due to credit card debt. Part of this inquiry will include an examination of post-bankruptcy conduct by credit card lenders and debt buyers and how that conduct might be subverting the purpose of the bankruptcy law to provide debtors with a ``fresh start.'' The subcommittee will also touch upon how the 2005 amendments to the Bankruptcy Code, particularly, are affecting such debtors and whether those changes deny bankruptcy relief to those who need and deserve it the most. Accordingly, I look forward to today's testimony. And I would if Mr. Franks was here recognize him for his opening remarks. I recognize the distinguished Chairman, the venerable John Conyers. Mr. Conyers. Thank you, Chairman Cohen. This is an important hearing. One of the things that we are going to look at is credit card practices that have pushed people to the brink of bankruptcy, aggressive marketing to financially vulnerable borrowers. Do any of you witnesses want to guess how many credit cards my son in his first year at Morehouse has received that I don't know about? I can tell you the ones that I have intercepted, but there are probably some others out there. Over-aggressive marketing, exorbitant penalty fees and interest rates, that is a scandal in itself. Unilateral changes in terms of the credit card agreements frequently without notice to the borrower. And then I think that the subcommittee, number 5, can appropriately look at the bankruptcy changes as applies to consumers that were wrought in 2005. You can't hold the Chairman responsible for those. Means tests indiscriminately blocking debtors from relief without successfully weeding out abuse. Means tests. Credit counseling requiring added costs, according to the GAO, and may not be all that effective anyway. Increased filing fees that put bankruptcies out of reach for the very people that might need it. And finally, can the bankruptcy system handle credit card users who now have unsustainable debt that are hitting the courts in record numbers in the face of a decreased number of bankruptcy judges. And then finally, the U.S. trustees who should be weeding out creditor abuse with greater effectiveness than they seem to be. So we welcome you witnesses here. Mr. Cohen. Thank you, Mr. Chairman. If other Members have statements we will have---- Mr. Delahunt. I have a statement. Mr. Cohen. Yes, sir, the distinguished vice Chairman and Congressman from the Cape is recognized. Mr. Delahunt. The Cape and the islands. Mr. Cohen. Pardon my sleight. Mr. Delahunt. Chairman Conyers' recount of the problems that currently exist really runs contrary to what was represented to this Committee when the Bankruptcy so-called Reform Act of 2005 was passed. We were told that interest rates would be lowered. We were told a whole variety of practices would no longer occur, and yet that is really not the case. There was a Business Week magazine story in 2008 that found that the Bank of America sent letters notifying responsible cardholders that it would more than double their rates to as high as 28 percent without providing an explanation for the increase, and to opt out of the card borrowers had to write-- the burden was imposed on them to write to the Bank of America that they planned to no longer use their card and instead to pay off the balance at the old rate. In other words, if you read that piece of paper that nobody reads when it comes from the credit card company, you would be aware of that. And when making the decision to raise rates, Bank of America used internal criteria that it didn't make available to the public. How did it happen? And yet when pressed, no information was forthcoming. Talk about opaque, talk about lack of transparency. As the Chairman knows, I sat with him during the course of multiple hearings over a 6-year period and despite our opposition the Bankruptcy Reform Act passed. And yet nothing has changed except there is more debt on people who can ill afford it. I had hoped that in that agreement, not in the agreement but in the contract of terms and conditions there would have eliminated the provision that says that the credit card issuer can change their terms, other conditions, at any time they want for any reason. Just do it on their own because of some whim or maybe the need for significantly increased products. So I went out and took a look at a Bank of America contract--not a contract, but the terms and conditions because you can't find the contract. I will get into that later. You have to get the card before they will give you a copy of the contract. It is a new theory. It must be a brand new legal theory. I went to law school many, many years ago, and my memory is, and somebody can correct me, that it required a meeting of the minds. That is very simple. But I did well in contract law and I--you know, things must have changed. But this is recent, and what does it say? This is at the very end of the terms and conditions. My eyesight of course is going, too, along with my memory. ``All account terms are governed by the credit card agreement account, and agreement terms are not guaranteed for any period of time.'' You have got to remember now this is at the end. This is at the bottom of a lengthy number of pages. ``Are not guaranteed for any period of time, all terms, including the APRs and fees, may change in accordance with the agreement and applicable law.'' Now, this is really interesting: ``We may change them based on information in your credit report, market conditions, business strategies or,'' and I had this done in red, ``or for any reason.'' Or for any reason. Let me suggest, Mr. Chairman and Mr. Conyers and to my friends on the other side of the aisle, this is not a good business practice. This is not treating the American consumer in a way that is fair and equitable, and I would submit that it is time and I hope you, Mr. Chairman, with the support of Mr. Conyers and other Members, all of us on both sides of the aisle, take a good hard look at the bankruptcy law and reform the Reform Act of 2005. With that, I yield back. Thank you. Mr. Cohen. Thank you. I appreciate it. We now have Mr. Franks here, the distinguished Ranking Member from Arizona, and I recognize him for his opening remarks. Mr. Franks. Thank you, Mr. Chairman. I appreciate the use of the microphone. Without objection, I would like to place the letter from the American Bankers Association in the record would. That be all right? Mr. Cohen. Without objection. [The information referred to follows:] [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] ---------- Mr. Franks. Mr. Chairman, I apologize for being late. I was dutifully and on time waiting for the hearing to begin in the wrong hearing room. So I appreciate your allowing me to go ahead and give a statement. I want to welcome our witnesses here and I look forward to an informative hearing. I have to say sincerely that the title of this hearing strikes me as a little curious. Quote: ``Are credit cards bankrupting Americans?'' is the title and I am tempted to check my calendar and make sure April Fool's really has passed here because if we are going to believe that credit cards are bankrupting America, I don't know what we won't believe. Credit cards don't bankrupt Americans. They don't. It is that simple. I know that there are accusations that some credit card companies have engaged in some aggressive practices, and, for example, I have heard reports of credit card companies imposing high default interest rates once a credit cardholder has missed a single payment, and I want to hear about credit card company excesses if they are occurring. I think that is a very appropriate topic. But by and large, the effect of a credit card of the credit card holder is in the credit cardholders hands, literally. It is up to the cardholder in every instance whether to use a credit card to make a purchase. As long as the purchase is within the credit cardholder's credit limit, who is to fault the credit card company for approving the purchase? And once that bridge has been crossed, the cardholder of course owes back the money. If paying back the money is not possible, who is to blame? The credit card company that relied on the cardholder's good faith or the cardholders who knew they were going over the line as they swiped a card, awaited the authorization, and completed the sale? What else are we to do honestly other than to hold a credit cardholder responsible for his or her own decisions? Should the credit card companies simply not grant credit cards to anyone below a certain income level? Should the credit card companies grant the cards but set everyone's credit limit so low that no one can ever possibly get in trouble? Should they grant cards, set reasonable limits, but then revoke the card at the slightest hint of trouble, demanding immediate payment? Should they leave limits in revocation terms where they are now but make sure that the interest rates, including default interests rates, accurately reflect the risk? Or should they just issue cards under terms that provide them with no protection against risk and stand idly by letting cardholders charge until they file for chapter 7 bankruptcy, watching cardholders pass the chapter 7 means test, and watching bankruptcy courts wipe out the cardholder's unsecured credit card debt? I mean these are--I am afraid these are the options. And in all seriousness, what are the credit card companies to do and still offer credit cards to cardholders? If that is the last option, I can pretty much tell you that we have seen the end of the days of consumer credit in America. Now, our distinguishing Ranking Member on the Judiciary Committee, Mr. Smith, has a saying that characterizes the approach of too many lawmakers to too many economic issues these days. He said, it is ``punish the successful, tax the rich, and hold no one accountable.'' I don't know if anything could better summarize what appears to be the effect of the hearing. So I have to with that, Mr. Chairman, yield back my time. Mr. Cohen. Thank you, Mr. Franks. I am now pleased to introduce the witnesses, and we look forward to your testimony. I thank everybody for participating in today's hearing. Without objection, your written statements will be placed in the record and we ask that you limit your oral statements to 5 minutes. I think there is a lighting system in this room. Do we have a lighting system? Do you see a green light? There is supposed to be one. Green says you are on for 5 minutes, yellow says you have got a minute left, and red says you are supposed to be finished by then. After each witness has presented his or her testimony, the subcommittee Members will be allowed to ask you questions subject to the same 5-minute limitation. Our first witness is Mr. Adam Levitin. Professor Levitin specializes in bankruptcy and commercial law. Before joining the Georgetown faculty, Professor Levitin practiced in the business finance and restructuring department of Weil, Gotshal & Manges, limited partnership, in New York. He also served as Special Counsel for Mortgage Affairs for the Congressional Oversight Panel and as Law Clerk to the Honorable Jane Richards Roth on the U.S. Court of Appeals for the Third Circuit. Professor Levitin's research focuses on financial institutions and their role in the consumer and business credit economy, including credit card regulation, mortgage lending, identity theft, DIP financing, and bankruptcy claims trading. Thank you, Professor. I appreciate your testimony and I allow you to go forward. TESTIMONY OF ADAM J. LEVITIN, ASSOCIATE PROFESSOR OF LAW, GEORGETOWN UNIVERSITY LAW CENTER Mr. Levitin. Good afternoon. My name is Adam Levitin, and I am, as you said, an associate professor of law at Georgetown University Law Center, and a lot of my research focuses on credit cards and bankruptcy. The first point I wish to make today is that credit card debt is a major factor in consumer financial distress and bankruptcy. While there are good questions, as Representative Franks raised, about why consumers have so much credit card debt, there is no question that credit card debt plays an important role in consumer bankruptcies. The average consumer bankruptcy filer has something on the nature of seven times as much credit card debt as the typical consumer. To be sure, some of this debt is a function of the macroeconomic problems of the American family. The cost of housing, the cost of health care, the cost of education, these are things that are squeezing American families, and as American families get squeezed and have less and less ability to pay out of their salaries, which have been stagnant, credit card debt is undoubtedly becoming a form of consumer financing. That said, it is important to know that the relationship between card issuers and consumers is not simply one of the card issuer making a fair offer to the consumer and the consumer having the ability to take the offer or not. It is not--as Congressman Delahunt was pointing out, this does not look like the traditional contract law meeting of the minds situation; that we have a cardholder agreement that doesn't look anything like one in a law school class would teach as a contract; that if you were to present this to a classroom of first-year law students taking contract law, they would say no, this isn't a contract, this is an illusory agreement, that the cardholder hasn't agreed to anything. They have agreed to whatever the card issuer wants. They can be changed at any time for any reason and even in many cases applied retroactively. That is not a contract. This cardholder agreement, the form of it, is an essential part of the credit card business model, and the credit card lending business model is not like the traditional lending model, and this is very important. The traditional lender lends out money and expects to get the principal repaid and to make a profit from the interest, and that is a model we have had for thousands of years. We know how it works and it is a core part of capitalism, and it is a model that we should want to see. The credit card industry has come up with a new and really much more problematic lending model. It is what Ronald Mann at Columbia Law School terms the ``sweat box.'' And the sweat box model does not aim to have the principal repaid. Instead, the sweat box lender lends out some money, the principal, and is hoping to make back enough money in interest and fees that even if the consumer defaults and never pays back that principal, that principal gets discharged in bankruptcy, the lender has still made a profit. If you are able to do sweat box lending, you need to do it with having high interest rates and high fees and by keeping the consumer in that sweat box as long as possible. The longer you can keep him in the sweat box, the more profitable it will be. And for sweat box lending, you don't have to be super careful about who you lend to. You can lend to people who you know will not be able to repay the principal. And this explains a lot of what we see with indiscriminate credit card lending. That credit card lenders--every credit card loan is a liar loan. We worry about liar loans in the mortgage context, and we have seen what that has wrought. Every credit card loan is a liar loan. There is virtually no income verification for credit cards. Credit cards check--and when you apply for a card, they are going to check your FICO score or something like that, but that only indicates whether you have paid your past bills on time. That doesn't say anything about your assets. It doesn't say anything about your income. It doesn't really tell them much about your future ability to repay. So we have an industry that is making liar loans, and they are able to do this in part because of the sweat box model, in part because of things like interchange fees, which they get an up-front fee on every transaction; so that is going to cut away on some of the losses on defaults; and in part because securitization structures in credit cards give the issuer all of the upside and only a fraction of the downside risk. Where does this fit with bankruptcy? The 2005 bankruptcy amendments. One of the chief things about the means test was that it imposed delay on bankruptcy filings, and delay is key because for the sweat box lending it means that the consumer is in the sweat box lending longer and that means that the card issuer is able to milk out a few more payments and that just adds to the profit even if the principal is never repaid. So how does the means test add to delay? Well, first of all, the means test means that if you are going to file for bankruptcy you have to have pretty extensive documentation of your income, and that can be a problem for a lot of consumers. A lot of consumers don't keep good records. I am willing to bet that most of the people in this room don't keep extensive past financial records. Yet that is what you need to have if you want to go before a court and get your way and file for chapter 7. Additionally, and I see that my time is up, the means test adds cost and cost adds delay; that most people when--new research is showing that when people file for bankruptcy it is determined by when they are able to save up enough money to file. And by adding cost and delay, the means test benefits card issuers and supports a lending model that encourages lending to consumers who cannot realistically repay. So the 2005 bankruptcy amendments unfortunately are supporting predatory lending. [The prepared statement of Mr. Levitin follows:] Prepared Statement of Adam J. Levitin [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] __________ Mr. Cohen. Thank you, Mr. Levitin. Our second witness is Mr. David John. I understand Mr. John and Mr. Mierzwinski have to leave a little early? Mr. Weiss? Okay. Thanks. I hope it is not because you have to get to the post office to get your credit card paid, but whatever it is. Our second witness is Mr. David John. Mr. John is a Senior Research Fellow, Thomas A. Roe Institute for Economic Policy Studies of the Heritage Foundation. He has been published and quoted extensively in many major publications. He has also appeared on many other national and syndicated and radio and television shows regarding Social Security reform and retirement issues. Mr. John came to the Heritage Foundation from the Office of Representative Mark Sanford of South Carolina. He was the lead author of Sanford's plan to reform Social Security by setting up a system of personal retirement accounts. His Capitol Hill service also includes stints in the offices of Representatives Matt Rinaldo of New Jersey and Doug Barnard, Jr. of Georgia. In the private sector he was Vice President at the Chase Manhattan Bank in New York, specializing in public policy development. In addition, he worked for 3 years as Director of Legislative Affairs at the National Association of Federal Credit Unions and worked as a Senior Legislative Consultant for the Washington law firm of Manatt, Phelps & Phillips. Thank you, sir. TESTIMONY OF DAVID C. JOHN, SENIOR RESEARCH FELLOW, THOMAS A. ROE INSTITUTE FOR ECONOMIC POLICY STUDIES, THE HERITAGE FOUNDATION Mr. John. Thank you for having me. I am not here to defend credit card companies. As a matter of fact, I have had my own bad experiences with them. I was overseas a few years ago and was 24 hours late on a payment and got hit by a whopping fee and a rather substantial increase in my credit card rate. So this has not been, shall we say, a universally delightful relationship with my credit card company, and I only carry one. However, there are ways to deal with the issue and there are some proposals out there which actually would make things worse and would tentatively hurt the very individuals that I believe that most of the Members of this Committee most want to help achieve financial stability. Credit cards are expensive to operate. They are incredibly complex. Last Monday or 3 days ago I was at Heathrow in London flying on my way back to the U.S. and, needing a book for the flight, I went into a bookstore, pulled out my Visa card, and the transaction was approved in about 3 seconds or so. The intricate hardware necessary for such a transaction, not to mention billing me, et cetera, and it has already shown up on my record, is not something you can put together very quickly or very easily. I would argue that most of the problems that we are going to hear and have heard about have actually already been dealt with. They have been dealt with by regulations the Federal Reserve Board issued in December of this last year. They were also issued by the Office of Thrift Supervision and the National Credit Union Administration. And what these changes do is, among other things, make very comprehensive changes to the credit card statements, not the least of which making it very clear how long an individual will pay to pay off their balance if they only pay the minimum. It will also include a series of new consumer protections. It will include limitations on up-front fees, a longer period between the time that the statements are mailed and the payments are due, a 45- day notice period before higher rates come into effect, et cetera. And it bans explicitly certain of the practices that have been most a problem with the credit card industry. These include increasing rates on current balances and certain future balances, the idea that you would be paying off lower interest rate credit before you would be paying off higher interest rate credit, double billing cycles, et cetera, et cetera, et cetera. Now, these regulations which were developed extensively after long discussions with consumers and testing with consumers, and the like, are specifically aimed at solving the problems that the credit card industry has faced. And I believe that if you look at them, you will find that they basically answer virtually all of the problems that you are going to have raised today. However, there has been some complaint by the fact that they won't go into effect for 18 months or so, and the reason for that is very simple, because it takes a long time to reprogram computers, retrain staff, et cetera. The last thing that you would want given the fact that there are penalties of up to a million dollars a day for violating those regs is to have someone on your staff give somebody the wrong information and therefore find yourself liable for that penalty. If you look at the bankruptcy laws that have been passed in 2005, for instance, you can look at the means test, and one proposal that came out would basically exempt anyone from the means test who has one high interest loan. What I am most worried about here is the fact that lower income customers, first-time borrowers, and people who have impaired credit histories need to rebuild their history. If you build the cost of the credit card industry too much, these are people who are going to simply find themselves closed out of new credit and they are going to be forced to go to the check cashing agency down the street or some other low reputable borrower--or lender. Excuse me. This would be a serious mistake. The last thing you want to do is to take some sort of action that makes the problem worse for the very people that you should be interested in helping. Thank you. [The prepared statement of Mr. John follows:] Prepared Statement of David C. John [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] __________ Mr. Cohen. Thank you, sir. I am going to move to Mr. Weiss just in case there is a time limit. Mr. Brett Weiss is our next witness. He currently heads the Bankruptcy and Insolvency Group at Joseph, Greenwald & Laake, a Greenbelt, Maryland firm founded in 1968. He has experience in chapter 7, 11, 13, and chapter 11 for business reorganizations. He has represented individual and corporate debtors and creditors in all phases of bankruptcy. He has received international media attention in connection with the bankruptcy cases that he has been involved in. He is an experienced litigator, having been involved in a number of cases of first impression concerning debtor and creditor rights. Mr. Weiss, I appreciate your testimony. TESTIMONY OF BRETT WEISS, ATTORNEY, GREENBELT, MD, ON BEHALF OF THE NATIONAL ASSOCIATION OF CONSUMER BANKRUPTCY ATTORNEYS Mr. Weiss. Thank you. Chairman Cohen, Mr. Franks, Mr. Conyers, Members of the Subcommittee,good afternoon. I am Brett Weiss, a bankruptcy attorney from Greenbelt, Maryland. I appear today on behalf of the National Association of Consumer Bankruptcy Attorneys, NACBA, which is the only organization dedicated to serving the needs of consumer bankruptcy attorneys and protecting the rights of consumer debtors in bankruptcy. NACBA currently has more than 3,700 members in all 50 States and Puerto Rico. I appreciate the opportunity to speak with you about an issue I hear about a lot from my clients: unfair and abusive credit card practices that drive them into bankruptcy. As a bankruptcy attorney, I have been helping people with money problems for over 25 years. I have seen thousands of honest, hardworking, smart people fall into hard times due to three main reasons: medical issues, job problems, and divorce. These people don't charge big screen TVs and expensive vacations to their credit cards. They charge medicine and food and gas to get to work and then find that the deal they thought they had with Visa or MasterCard was built on sand and the tide is coming in. Unlike virtually every other type of consumer debt, mortgages, car loans, bank loans, even payday loans, the small print on credit cards lets them change interests rates, payment terms, and fees after you borrowed money. By changing the rules in the middle of the game, credit card companies make sure they are the big winners, leaving consumers holding the short end of the stick. You have heard a lot about universal default. Miss one payment to one creditor and all of your credit cards jack up the interest rate, slash your credit line, and raise your minimum payment. A couple I spoke with on Monday was doing fine until the husband's employer cut his salary in half. He missed one payment on one credit card, and the interest rate on another one went from 7 percent to 24 percent. His credit line was cut by 80 percent, and his monthly payment tripled. The result: I have a new bankruptcy client. Good for me but bad for his family, the credit card companies, and the economy. If you think of credit card companies as manufacturers, the cost of their raw material, the money that they lend people who charge things, normally is the Federal funds rate, which is near zero. They take this nearly free money and loan it out at 7 percent if you have good credit, 18 percent if you don't, and 30 percent or more if you miss a payment. Credit card companies are entitled to a fair return, not the excessive earnings from these high interest rates. But this isn't enough. Fees generate huge profits for credit card companies. They represent 39 percent of revenue, up from 28 percent in 2000. Make a payment after the due date, pay a fee. Go above your credit limit even if the fee is what pushes you over, pay another fee. And how about those annual membership fees, cash advance fees, convenience check fees, balance transfer fees, additional card fees, payment fees, telephone inquiry fees, et cetera? One credit card company even charged a fee if you wanted to cancel your account. The result: Industry profits rose from $27.4 billion in 2003 to $40.7 billion in 2007. We know from research and experience that there is a strong link between bankruptcy and credit card debt. By the time most of my clients see me about filing for bankruptcy, they have already paid back all the money they originally charged, an equal amount in interest and fees, and they are working hard to try to pay down the third and fourth multiplier of their original purchase. I met with a client yesterday who stopped using her credit card 3 years ago, has been making payments religiously since, and now owes more than she did when she started. This situation is far from unique, and I see it almost every day in my practice. We are encouraged that key Committees in both the House and the Senate considered legislation this week to stop the worst of these abusive practices and urge Congress to pass a bill and send it to the President for his signature. NACBA also supports S. 257, the Consumer Credit Fairness Act. Abusive credit card terms have always been unfair, but in a time of economic crisis when consumers can least afford it, these practices can devastate financially vulnerable families. Congress should take steps to stop these abuses. Thank you. [The prepared statement of Mr. Weiss follows:] Prepared Statement of Brett Weiss [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] __________ Mr. Cohen. Thank you, Mr. Weiss. I appreciate it. Mr. Mierzwinski. I have known Ed for some time. He is a consumer advocate and often testifies for Congress and State legislatures and with me at one time in Nashville on a panel I think on the Freedom Center; was it? Mr. Mierzwinski. Right. Mr. Cohen. He is the U.S. PIRG Consumer Program Director, consumer advocate with the National Association of State Public Interest Research Groups since 1989. He has co-authored numerous reports on consumer issues, ranging from the failure of cable television deregulation to privacy, identity theft, bank fees, predatory lending, and unfair practices, and product safety. He is often quoted in the national press and has appeared on network TV, NBC, Crossfire, ABC, et cetera. Mr. Mierzwinski is active in international consumer protection efforts and is a founding member of the Trans Atlantic Consumer Dialogue. We appreciate your being here, and would you please go forward with your testimony? TESTIMONY OF EDMUND MIERZWINSKI, CONSUMER PROGRAM DIRECTOR, U.S. PUBLIC INTEREST RESEARCH GROUP Mr. Mierzwinski. Thank you, Chairman Cohen, Mr. Franks, Chairman Conyers, Members of the Committee. It is a privilege to come here and talk to you about this important issue, and I am glad the Committee is holding this hearing. The credit card industry business model essentially is a license to steal. As has been pointed out by Mr. Delahunt and others, you can change the rules at any time for any reason, including no reason. You can change the rules even though you have got a 40-page contract. And credit card companies have ratcheted down the thumb screws on consumers since passage of the bankruptcy bill. As you pointed out, I started at U.S. PIRG in 1989. Just before I came to Washington, Congress passed the Truth in Lending amendment that resulted in the Schumer box, and that is legislation on credit card disclosure. After that bill passed, until the Maloney Credit Cardholders' Bill of Rights passed the House last Congress, no bill opposed by the credit card industry even moved out of the Committee, was even voted on in a Banking Committee of the Congress from 1989 until 2008. At the same time, there was no legitimate regulation of the credit card industry. The OCC, the Office of the Comptroller of the Currency, as the industry consolidated and the biggest companies took over most of the business--eight companies now control well over 80 percent of the credit card industry--the OCC has taken a lax attitude toward regulation. I am not--if I were a credit card company I would not be afraid of these million dollar penalties that are written into the banking laws. The OCC has not imposed a penalty on a big credit card company since the year 2000 and has never imposed a public penalty on Citibank, Chase, or Bank of America. So the credit card companies can do what they will. The OCC has preempted State Attorney General enforcement. And there is one other clause in credit card contracts, and that is the clause that says you are forced to go to mandatory arbitration even if you do have a problem. So they have taken away private enforcement. So again the credit card industry is a very powerful industry. The profits of the credit card industry have been very substantial. They are larger than the profits for any other line of banking, and that is according to Federal Reserve reports, not according to consumer group reports. The issue of whether or not changing credit card company rules would affect credit available to lower income and moderate income Americans is one that we disagree with. We believe that the credit card industry does not make its decisions based on risk. In fact, it makes its decisions based on profits and the ability to extract large profits over time from its customers, as Professor Levitin pointed out, and we concur in our testimony, with Professor Mann's sweat box model. People are paying money to the credit card industry for a very long time that prevents them from ever getting out of the sweat box. The company makes money even if you don't pay off the principal. So it is a very serious problem that was exacerbated by passage of the bankruptcy amendments of 2005, which keep people in the sweat box longer, which make it harder and more expensive to file for bankruptcy, and make it virtually impossible for many consumers to achieve a chapter 7 fresh start. They are forced into chapter 13 repayment. And in many cases they have to pay off the credit card unsecured debt as well. They don't ever get their feet back underneath them. So the written testimony that I provided goes into extensive detail on the issues. I would point out that everybody thought that after passage of the bankruptcy bill, Mr. Chairman, that the industry would change its ways. They got what they wanted, that they would stop making things unfair to consumers. But, in fact, they increased pressure on consumers: Universal default clauses where they not only changed the rules for no reason but they changed the rules based on market conditions or anything that they want. So there are some real problems with credit cards. There are a number of things that the Committee could do or that the Congress could do. And the fact that the Federal Reserve Board has even proposed and will eventually in July, 2010, make credit card practices illegal shows you that there is a real problem out there. It isn't just consumer advocates saying that some of these practices are unfair; it is the Federal Reserve Board. And in my testimony I outline some of the things that could be done. Obviously, the Maloney bill, the Credit Cardholders' Bill of Rights, is a better version of the Federal Reserve rules. You should pass in this Committee the Arbitration Fairness Act proposed by Mr. Johnson and we believe is a critical part of reform. On the bankruptcy bill itself, there are a number of changes that we recommend to make it easier for consumers to file for bankruptcy and get out of the sweat box, and we should impose a usury sealing of 36 percent on consumer loans as we did for military families. And although it is not in my written testimony, I would like to recognize that Mr. Delahunt has recently introduced a very important piece of legislation to provide consumers with a single regulator that imposes--that regulates all consumer credit products. Just as we have a CPSC so your toaster doesn't explode, we would have a Financial Products Safety Commission to protect you against unfair credit card practices. So these are some of the proposals that we think the Congress should go forward with. [The prepared statement of Mr. Mierzwinski follows:] Prepared Statement of Edmund Mierzwinski [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] __________ Mr. Cohen. Thank you, sir. We have completed our testimony. We have one vote. Mr. Delahunt is going to be our scout and get there and let them know we are coming. Thank you. Kit Carson. Then we are going to resume downstairs in 2141, our normal hearing room. Mr. John and Mr. Weiss, will you be able to rejoin us? It shouldn't be more than 20 or 30 minutes at the most. Thank you very much. We are in recess. [Recess.] Mr. Cohen. Mr. Franks, thank you. We are back in session. I thank you for coming back on this opportunity for questioning. First, I would like to ask Mr. John, and I had a little trouble hearing in the other room, you were saying something about time, and about having to reset computers or something. Was that about the date that the regulations go into effect? Mr. John. It was, yes. Mr. Cohen. The regulations go into effect I think in--is it July of 2010? Mr. John. It was an 18-month delay from the December 2008 issuing. Mr. Cohen. Do the banks use the first computers ever made? Are these something like the Flintstones computers? Mr. John. Well, not to my knowledge, actually. The computers are highly complex. And one of the---- Mr. Cohen. Temperamental. Mr. John. Well, all computers I think by definition are temperamental, at least mine is. But the thing is that this is an incredibly complex network. And the regulations are very extensive and will require severe changes to the way the industry does business. And as a result, it is not just a matter of redoing computers, it is a matter of retraining staff, it is a matter of reprinting disclosure forms and a variety of other things. Mr. Cohen. Let me ask you this, following up on what Mr. Delahunt had for us; when they can change for any reason, and they do often change the cutoff dates, the due dates, et cetera, do they take 18 months before they implement those things? Mr. John. Well, I seriously doubt it. But when it comes down to it, that is a fairly simple change as far as dates and interest rates. This is a much more extensive change that has to go through the entire system. Mr. Delahunt. Would the Chair yield? Mr. Cohen. I would yield to the distinguished vice Chairman. Mr. Delahunt. With the new rules that have been promulgated, would one of those rules eliminate the I-can-do- whatever-I-want-whenever-I-want-it provision? Mr. John. Pretty much. Mr. Delahunt. It would. Okay. I would like to see a copy of that. I thank the gentleman. Mr. Mierzwinski. Could I add to that response? Mr. Delahunt. Please. Mr. Mierzwinski. It is our understanding that it would do it retroactively on your existing balances. The Federal rules, however, would not affect future use of your card. So if they raised your rate and they said your new rate is 39 percent APR because you did something bad, it wouldn't apply to your retroactive balance, but it would apply to your future use of your card in many circumstances. Mr. John. But may I point out that even under existing law, a consumer who gets a change and decides that they don't want to accept that can simply stop using the card and pay off the balances under the existing contract. Mr. Cohen. Mr. Levitin. Mr. Levitin. That is true, but this is not like an antidrug campaign, it is not so easy to just say no if you are a cardholder. Applying for a new card takes some time, that it affects your credit if you close one card line and open another, that affects your credit score. So that is going to mean that, even if you have done nothing wrong, the cost of credit in the future will go up. So this is not costless. Professor Larry Ausubel at the University of Maryland has a study that estimates that, given the point at which consumers actually will switch, they have to incur something like $150 worth of additional interest costs before they will switch cards. That is a pretty hefty amount of interest there. Mr. Cohen. When you say it is not like drug use, do you think--and I know you are not a psychologist, but aren't some people kind of addicted to purchasing and shopping and consumerism? Mr. Levitin. It is like drug use in this sense; there is definitely an addictive quality to credit. I am not in any position qualified to say whether it is psychologically addictive or somehow chemically addictive. I can't say that. But there definitely are parallels between the way consumers use credit and what we see with addictive products. And to that extent, there is also another analogy that works. The relationship between the cardholder and the card issuer is a little bit like addict and pusher. It is a codependent relationship, and you do need to have both. Consumers don't just spend freely, they need an issuer who is willing to extend them credit. And when we have consumers who get into problems with credit, often if you look at bankruptcy filers, they don't just have one card where they spent this $10,000, they will have 20 cards and multiple cards from the same bank and with $5,000, $10,000 on each of these cards. And you have to ask yourself, the last bank in the door, what were they thinking extending more credit to this consumer? A consumer who is earning 70,000 or $40,000 a year and they have already a $100,000 in credit card debt, what is the lender thinking? Where do they think this is going to end up? Mr. Cohen. Well, it may be, Mr. Levitin, that they have got these old computers. I bought my home in 1988, and the late Sally Glass and the late El Sigurber lived in my home before their demise in 1980. In 1996, they got several credit card opportunities because of their good credit rating. Now, it is true that in the 16 years since their death they had not had a bad debt, but it was also kind of amazing that they should get such a solicitation. And I used to get enumerables. Mr. Delahunt. Would the Chair yield for a moment? Mr. Cohen. Yes. Mr. Delahunt. And I don't mean to distract you, but I live here in Washington with three other gentlemen, Members of the House and the Senate, and I found interesting that there was a solicitation that was sent to that same residence for a gentleman by the name of Wilbur Mills. Now, I think that maybe Mr. Conyers actually would have served with him in his youth. Mr. Conyers. He got me on Judiciary. Mr. Delahunt. He got you on Judiciary. That is good to know. But Mr. Mills had been dead at the time as well. There is something faulty with these computers. And I think this Committee ought to examine the need to update the computers that are used in our financial services systems because it is becoming very problematic. Mr. Cohen. Does any one of the panelists agree with my basic theory, that 18 months waiting to implement these regulations is beyond what is necessary for computer--I have got to think Bill Gates could have done quicker than this. Mr. Mierzwinski. Mr. Chairman, I think all of the consumer groups that are working on this legislation agree with your perception that 18 months is too long. They changed the rules on us in 1 day. We have asked, as Representative Speier in a markup yesterday said, we asked General Motors and the other car companies to change their entire business models in 60 days, why did the credit card companies need 18 months? We are very pleased that the Federal Reserve identified practices that it decided should be made illegal under the Federal Trade Commission Unfair and Deceptive Practices Act authority that the Fed has. But to wait 18 months to stop the illegal activity is astonishing, and it is just notacceptable. And we don't think it is needed for computers or any other reason. Mr. Cohen. Thank you. I am going to yield to Chairman Conyers or to Mr. Delahunt, whoever wants to go next. Mr. Conyers. This is just an informal discussion here between us late in the afternoon, last day before we go into recess. Mr. John, in 2005, did you happen to testify in the bankruptcy revision proceedings? Mr. John. I did not. Mr. Conyers. You didn't. Did you write anything on the--I see you have done numerous work in public relations and media. Mr. John. Not to my knowledge. I actually was involved, when I was with the National Association of Federal Credit Unions, in an earlier revision of the bankruptcy bill, which would have been in the early nineties. And I was involved strictly peripherally when I was with Representative Sanford's office. Mr. Conyers. Okay. Now you heard the introductory statements of Chairman Cohen. Did he say anything that, in your lengthy experience, struck you as something that you would like to put any finishing touches or modifications on? Mr. John. I would never assume that I can improve on a Chairman's opening statement. Mr. Conyers. Not even Chairman Cohen. Mr. John. Very definitely not, especially not as long as he is sitting there. Let's just say that there would probably be certain aspects of it that I would be in more agreement on than others. Mr. Conyers. Now, what about Chairman Delahunt's ranting and raving, Vice Chairman Delahunt, certainly you saw some openings for further discussion in that regard, didn't you? Mr. John. Oh, I am sure there are many openings for discussion. But having worked on the Hill for many years, I would be hesitant to challenge a vice Chairman, also. Mr. Conyers. What about just an ordinary Member of the Committee like myself? I mean, what about some of the things that we said that you--look, we can't have all four of you coming here and sitting here telling us that everything is okay with everything we said. Reticence is not becoming to witnesses; we need you to come in here and lay it out, good, bad or indifferent. Mr. John. My personal opinion would be that you have identified some very serious problems. I would also suggest that the Federal Reserve, whether you like the 18 months or not, has actually done some very extensive work in trying to deal with those problems, and in particular with redesigning the statements in ways that will be very useful for consumers. Now, nothing is going to be perfect, but when it comes right down to it, further legislation--and legislation did pass the Senate Banking Committee by one vote yesterday on this subject--is not necessarily going to be the best approach to dealing with these problems for the simple reason that you are going to be up against--you are going to be explicitly banning or attempting to ban certain practices, and you are going to have some exceedingly high-paid attorneys and financial professionals who are going to be on the other side trying to find a loophole to get around it. And to the extent these are put into legislation, as opposed to leaving them to the regulators to deal with, with some very clear instructions, you are going to find basically that you are always going to be running to catch up. And I don't necessarily think that is going to be your major goal. Plus, as I said, one of my key concerns--because I do a fair amount of work in the whole issue of asset building in lower and middle-income families--is the fact that there is no costless reform to this, and I am very concerned that the very people who most need to start building themselves up the credit ladder are going to be the ones who find themselves shut out as a result. Mr. Conyers. As a result of what? Mr. John. As a result of practices that will sharply reduce the profitability of credit cards, sharply reduce the circumstances under which they are issued, et cetera. We are already seeing changes in credit standards, credit standards being sharply strengthened now due to perceived risk and other things. This is especially hitting the lower and middle-income community. The last thing we need to do is to set something up that has the completely unintentional result of making it harder for these people to find credit and, therefore, forcing them into the hands of even more check cashing agencies, or something along that line. Mr. Conyers. Could I get a little more time, Mr. Chairman, to pursue this, please? Mr. Cohen. Sure. Mr. Conyers. Thank you very much. How can correcting the existing practices that have pushed people to the brink of bankruptcy make things worse for them than they already are? Mr. John. The problem that we run into is that typically new borrowers, lower, middle-income borrowers, et cetera, have a much higher debt-to-income ratio just pretty much by definition because they have got less income there. Typically these are both higher risk loans, and these are loans that require a great deal more day-to-day work to collect. And that increase in cost by making it still harder to issue certain of these--and again, I am not defending the practices that the Fed found to be reprehensible here. But even in the case of what the Senate dealt with yesterday, two of the Democratic Senators expressed very strong reservations about what was being done, specifically because they were concerned that it was going to deny credit to the populations I have been mentioning. Mr. Conyers. Well, look, let's put this on a very ordinary level; look what happened to you. Mr. John. Yes. Mr. Conyers. I mean, this wouldn't be made more complicated if we correct the practices that brought it on. Mr. John. It is not those practices. I am very comfortable with the way the Fed has approached this and the proposals that the Fed has come up with. What I am concerned about is the effects of going beyond the Fed, whether that is some of the proposals like S. 257, the bill that was discussed in the Senate Judiciary about a week ago, or whether some of the other potential changes that would affect this. Mr. Conyers. The Durbin bill. Mr. John. The Durbin bill, yes. Mr. Conyers. Let me see what Professor Levitin would add to this before my time is snatched back. Mr. Levitin. Thank you very much, Chairman Conyers. I think the first point to make is that, while the Federal Reserve's proposed regulations are good, they don't cover everything. They certainly do not cover all of the problematic credit card billing tricks and traps. There is also the question of the 18 months. And while certainly I don't think that banks can implement these regulations overnight flawlessly, 18 months does seem rather long. But I think something that Mr. John said really gets to the heart of the issue. Mr. John said the card industry has lots of well-paid, smart attorneys--I used to be one of them--or at least I will go with well paid--who their job is to figure out ways to do end runs around regulations. And inevitably, whether it is Congress or the Federal Reserve--and this is the Federal Reserve which has not issued any regulations on this for years--Congress or the Fed are going to be playing catch up. It is going to be a game of whak-a-mole, that as soon as Congress or the Fed puts the kibosh on one particular problematic practice, the card industry is just going to redesign around this. I think the solution really has to be flipping the whole model of card regulation on its head. Our current model of regulation is disclose, disclose, disclose, and do whatever you want as long as you disclose it. And now we are moving toward disclose, do whatever you want except for really bad practices, A, B and C. But if you can come up with practices D, E and F, as long as you disclose, that is fine. This is a model that doesn't work. We have to flip it around. And the way to do this is to say you can't do anything except for A, B and C. And this is a reasonably easy thing to do. Credit cards, their core functions are pretty simple, you lend out money and then charge an interest rate. That is the core function of credit cards. It is possible to drastically simplify credit cards. Most of the complexity of credit cards is not to serve any particular consumer desire and need; maybe there are a few niche desires. Instead, credit cards are complicated for complication's sake, just like credit card cardholder agreements are complicated for their own sake. The whole point of the complication is to make it harder for the consumer to know what this is going to cost to use. And if the consumer can't figure out what it is going to cost to resolve the balance in the future on the credit card, the consumer can't figure out if the consumer should be using their credit card or which card the consumer should use. It may be smart to use a card, but you have to be able to also distinguish between cards. So I think that really Congress should start thinking about approaching the credit card regulation in a different manner. It is good to ban the really bad practices, but this is going to be a catch-up game. Mr. Conyers. David John, do you find that that is not an unreasonable analysis? Mr. John. I actually find that that would be quite problematical, because what that does is to make it very hard to implement any sort of innovations that actually would benefit the consumer. We have seen in the field of insurance regulation, which is handled at the States, that in a number of States, when an insurance company proposes a new product that would change its market share by being very popular with consumers, that in certain States these products are blocked or changed simply to protect the market shares of some of the people who are already in there. What you are doing with that kind of a regulatory standpoint is to make it well worth the while to block innovation so that you can protect your own situation. Mr. Conyers. Do you think Senator Durbin's proposal may go in that direction? Mr. John. I think Senator Durbin's proposal is aimed at bankruptcy and how credit card and high-interest debt is treated in bankruptcy. Mr. Conyers. Now, surely the panel is in agreement on this overaggressive marketing of cards. We are still searching my boy's belongings to find out how many credit cards he got from Morehouse this semester already. Mr. Mierzwinski. Chairman Conyers, if I could respond to that, all of the consumer groups concur with that. In fact, we have published reports, which I could enter into the record, on the marketing of cards to young people. The National Council of La Raza has published reports on marketing to Latino families. And all of the major civil rights groups, by the way, support all these strong reforms. They want cards to be offered to their members, but they want those cards to be offered on a fair basis. And although Mr. Delahunt has stepped out, I would point out that he has a bill, which Mr. Durbin has a companion bill, that would get at what Professor Levitin has proposed, and that is his Financial Product Safety Commission bill, which would be to have these are the safe ways to market a credit card, and start from there. So we would concur, and all the major consumer groups support that as well. Mr. Weiss. The other issue, if I may, is not only the availability of credit, particularly to the subprime market, but what type of credit is available to that market. If all that is available is predatory lending, high interest rate, high fees, that is not good. And that type of credit needs to be sharply restricted. And yet it is that type of credit that is one of the biggest money makers for the credit card industry. The subprime market makes more money than does people such as are sitting up on the dais. That is where they make their money, from the high interest rates, from the high fees. That is where they are getting their money, and that is what they want to keep doing because it is so profitable. Mr. Levitin. Mr. Chairman, I would like to amplify something that Mr. Mierzwinski said. Mr. Mierzwinski pointed out that Senator Durbin's bill, and I believe Congressman Delahunt's analogous bill in the House for a Consumer Financial Product Safety Commission, would, I agree, create a Federal regulator with the ability to say only the following practices are permitted. Now, Mr. John rightly raises the question of whether this would inhibit innovation. I would submit to you that we have not seen any innovation in the card industry that has been beneficial to consumers in recent memory. And innovation is not all good, there can be positive and negative innovation. But given the possibility of future beneficial innovation for consumers, the way to handle that is to have a regulatory agency that can respond to industry requests to allow new products, but this needs to be an industry with much, much more regulation. Mr. Conyers. Thank you for your generosity, Mr. Chairman. Mr. Cohen. You are welcome, sir. Mr. Franks, the Ranking Member, is recognized. Mr. Franks. Well, thank you, Mr. Chairman. Mr. Chairman, Professor Levitin argued that consumers with higher credit card debt were more likely to file bankruptcy, and I am having difficulty as to why that should surprise us. I am wondering if it couldn't mean that people who prefer to make their purchases in cash, whenever possible, are maybe more financially responsible. I think you can make the argument that jails probably have a higher incidence of having bank robbers in them than grade schools as well, but I feel like that is almost an argument here that would take us in a different direction. Mr. John, I guess I would ask you the first question. What economic evils would befall this system, our financial system, if the pricing of consumer credit were divorced completely from accurate assessment of risk, or if we divorced it from the insistence on debtor responsibility and accountability? What would happen to the credit market? Mr. John. Well, what we have seen in the case of certain aspects in the housing market and other areas is that the credit would be primarily available to the best quality customers. One of the things that we have seen, and this is true in pretty much all of the consumer groups, except for the very highest, is that typically an individual will start out at a relatively high-cost credit card or other debt, and as they pay that and as they establish an appropriate credit history, which indicates a lower risk, they either qualify for lower rates or they can move on to other credit cards with lower rates and better terms. It is really not all that difficult to find a new card once you have gotten a decent credit rating. If you completely divorce that process, then it is going to be much, much harder for mainly three groups; I have mentioned the middle and lower- income worker, but also the first-time borrower, the kids who are first coming out of--in particular, school, they are not coming necessarily out of college--and people who are trying to reestablish their credit after some sort of a problem, to get back on the ladder and build themselves back up. Mr. Franks. Well, Mr. John, I guess that is my concern. If we divorce ourselves from cause and effect, a lot of times, especially in this situation, I think we end up oftentimes hurting the ones that we are ostensibly trying to help here more than we do anybody else. And I am always amazed. I think it goes back to Congress' attitude that sometimes we can repeal law's mathematics here and we make things even worse when we try. Well, let me ask you this, then, since amendments to the Bankruptcy Code have the potential to distort market decisions and actually increase hazard, wouldn't it be better for us to wait to consider any changes to that code until the Financial Services Committee and the regulators have had a chance to complete their work? What is your perspective? Mr. John. It strikes me that it would be a much better course to figure out what you are going to be dealing with in the future before you necessarily make any changes. One of the problems that we saw, for instance, in S. 257, in the Senate bill by Senator Durbin, was the idea that if an individual had a single high-cost credit transaction, that they could be completely exempted from the means test. And of course it wouldn't be too hard to imagine a situation where a client went to a lawyer who had a connection with a high-credit lender and suggested that maybe they would like to go out and borrow from a particularly check cashing agency or something along that line so that they could get themselves out of the means test. Now, I would suggest that that would probably end up lowering respect both for the bankruptcy law and of course for the legal profession. Mr. Weiss. It is also currently prohibited under the 2005 act. Mr. Franks. Mr. John, is there anything that you know that limits the House Financial Services Committee, that prevents it right now from legislating controls on abusive practices that the regulators, for whatever reason, decided not to regulate? Mr. John. No. Absolutely. They have complete jurisdiction in this area. Mr. Franks. Well, Mr. Chairman, I am going to yield back with a few seconds left. That is a rarity. Mr. Cohen. Mr. Weiss, let me ask you this; the Federal Reserve has some reforms, 18 months, but are there other reforms you think that need to be adopted that the Federal Reserve did not address? Mr. Weiss. Well, the 18-month period obviously has been discussed fairly extensively today, and there are serious problems with it. While the provisions are good, I think they are a good first step, I think that there is more that needs to be done. I am seeing daily in my practice debtors who have just been slammed by these fees. And while the proposed regulations will remove some of them, as Mr. John mentioned, there is some very talented and highly paid people whose job it is to figure out ways around them so that they can resume charging the very fees that amount to 39 percent of their profits. So I think that Mr. Levitin's comments about possibly needing to reverse the standard instead of saying these are prohibited acts, let's look at what is allowed, may be a very good way of stopping the ingenuity of the lawyers who will be looking at this and trying to find loopholes. Mr. Cohen. Does Professor Levitin or Mr. Mierzwinski have suggestions of things that the Fed didn't go far enough on that should have been changed? Mr. Mierzwinski. Well, first of all, the Federals, many of their changes only apply to your existing balance. The use of your card in the future would be subject to whatever higher rates they would impose on you. Now, I would respectively disagree, I think, with some comments that Mr. John may have made earlier that it is easy for you to go out and get a new card. For the people that are in trouble, it is not easy to go out and get a new card. So we need to prevent the practices, both on a backward basis and on a going forward basis, for the people that are locked in with that one company. Mr. Dodd's bill in the Senate--the House bill largely tracks the Federal rules, but amends the Truth in Lending Act rather than the Federal Trade Commission Act. The Senate bill goes further, would ban universal defaults completely, and would make it easier for consumers to avoid some of these practices. In the jurisdiction of this Committee, we strongly believe that the Arbitration Fairness Act should be enacted to get rid of the provision in the card contract that prevents consumers from enforcing their own disputes with credit card companies in court. And that would be a major step forward as well. Mr. Cohen. Professor. Mr. Levitin. I would agree with all of those points. I would also add in that I think the Federal regulations address double cycle billing, they do not touch its kissing cousin, which is called residual or trailing interest. They say nothing about interchange fees. I think it is crucial that they do not eliminate all universal cross default. They still allow teaser rates. They allow a bundling of rewards programs that have nothing to do with extensions of credit and that are funded by interchange fees. But I also want to make sure that I did not misstate something to Mr. Franks. You are exactly right, that there is nothing particularly surprising about high credit card debt correlating with bankruptcy, that people who are in bankruptcy have debt. What is important to note is that, dollar for dollar, credit card debt has a much higher correlation with bankruptcy than any other type of debt. So a consumer who has $100,000 worth of credit card debt is going to be far more likely to file for bankruptcy than a consumer with $100,000 of any other type of debt. Mr. Cohen. Mr. Weiss, are there changes you would recommend in the bankruptcy law that pertain either to credit card debt, or any other particular changes besides--and I am not sure if you addressed this or not--the counseling section and the means test? Mr. Weiss. I mean, counseling and means test, frankly, are largely useless. If you want to have counseling, the time for it is before debt is incurred rather than before you have to file for bankruptcy as sort of a gatekeeper function. It doesn't educate, it doesn't change things, and it really doesn't do anything other than push up the price of bankruptcy. The means test was I think very accurately described by a friend of mine; if under the old law what we did was wash your car, under the new law, because of the means test, not only do we have to wash your car, we also have to run around your house three times. It has about the same amount to do with washing your car as the means test has to do with preventing abuse in the bankruptcy system. But it delays things, it costs more money, and it doesn't accomplish the goal that was set, which is preventing abuse. Additionally, frankly, most of the changes that were made in the 2005 act did little to prevent abuse or help debtors. It did significantly increase the cost of bankruptcy and delay the filing. And as was noted earlier, that, with the sweat box model, is exactly what was intended. The longer that people are delayed from filing, the more money is made by the credit card issuers in particular. And that seems to have been one of the goals of the 2005 act. Mr. Cohen. My time has expired. I am going to yield to Mr. Delahunt. And if you have a question of Mr. John, I think he needs to go, and possibly Mr. Weiss. So maybe you can direct those questions to them first. And don't miss your plane or don't miss getting your bill paid. Mr. Delahunt. Well, they get to stand up because if I don't have sufficient time, I am going to request a second round. I hear what you all say, but I am gravitating toward what Mr. Levitin says about a real fundamental shift in terms of how the credit card industry is viewed and how the rules of the marketplace should play. Because we can continue to tweak the edges, we can continue to address--and I think this goes with you, too, Mr. John--we can address the obvious practices that I don't think anyone here would encourage. But what you were just saying, Mr. Weiss, in terms of the sweat box and the delay advantaging the credit card companies, I believe that is really indisputable when you examine it. But I think what we fail to understand, not only does it enhance, if you will, the pain for the bankrupt, but it disadvantages other unsecured creditors and hurts the retailer because they are receiving a diminished pro-rata share. Could you expand on that? Am I correct, first of all? Because if you are interested in the retailer in America, if you are interested in commerce in America, you have got to take and put this issue into this equation. It isn't just about the credit card industry, it is about business in America. Mr. Weiss. By definition, money that is paid pre-bankruptcy is unavailable post-bankruptcy to pay other creditors. While in most chapter 7 cases there are no distributions to any creditors, in chapter 13 in particular, where the unsecured creditors are typically put in a pool, there those payments can seriously disadvantage creditors that don't charge these fees, that don't charge exorbitant interest rates. Mr. Delahunt. Such as? Mr. Weiss. Such as Bloomingdale's, such as Macy's, such as dearly lamented Hecht's, or Garfinkel's, or Raleigh's. These businesses will typically not charge these types of fees. And when a proof of claim comes in in a chapter 13 case for Chase or Bank of America, you have got all of these fees, you have got all of these costs added, artificially inflating the amount of money that they are claiming. And, therefore, they get a much larger pro-rata share than the other creditors. Mr. Delahunt. Professor Levitin. Mr. Levitin. I would add to that, it is not just the Bloomingdales and the Hechts of the world that are disadvantaged, it is also really the small businesses. It is the general contractor who did work on my house before I filed, it is my doctor or my dentist. They are small businesses, and they are going to have their pro-rata claim diminished relative to the card issuer. It is going to be tort victims. It is going to be the Federal Government, to the extent that it has nonpriority tax claims. It is going to be the local and State governments. 2005 amendments benefited the credit card industry at the expense of all other unsecured creditors. But what is even worse, it benefited the credit card industry at the expense of a homeowner's ability to avoid foreclosure. To the extent, in chapter 13, you have less disposable income available, that you are forced into 13, that is going to--so the means test is going to force more people into 13. And it is going to mean that your disposable income in 13 is going to be tied up. If you had been able to file for chapter 7, your disposal income would have been available to reach a deal on the outside with your mortgage lender or to do a reaffirmation. That is much more difficult for people to do now after 2005. Mr. Weiss. And additionally, they also do not have the ability, when in a chapter 13, to be able to go out and resume spending, resume contributing to the economy in that fashion because their credit is tied up, their income is tied up in the bankruptcy court. Mr. Delahunt. You know, Mr. John talks about the Federal Reserve, you all do talk about the rules that have been promulgated but are going to take 18 months to implement because of computer problems. And yet, you know, the Federal Reserve, tell me if I am inaccurate, was conferred the power back in 1994 to deal with the deceptive practices in mortgages and never exercised that authority, didn't implement it. And when you begin to trace back how we arrived at the financial crisis which we see all around us, the so-called subprime problem, the ability to enforce, the authority was there, and it didn't happen. I mean, I am not really comfortable relying on the regulator that doesn't regulate for whatever reason. Maybe it is under-resourced. Maybe it is because of a particular perspective. But relying on the Federal Reserve has not produced a benefit to the American financial service system as far as I can determine, because it was clear in 1994 they had the authority, and if they had exercised it we wouldn't be in the mess that we are in now. Comments? Mr. Mierzwinski. Mr. Delahunt, I would totally agree with you. The fact is I would have to add a couple of other agencies to your list. Mr. Delahunt. Add them. Mr. Mierzwinski. I totally agree first though that the Fed missed the opportunity to issue HOPA regulations that they were given the authority do in 1994 until after the consequences of the meltdown had already hit us. And then the regulations they put out just a year or two ago are too weak and unacceptable. But the failure of the Office of the Comptroller of the Currency and the Office of Thrift Supervision to regulate their entities and the taking away of State Attorney General authority over these national banks and the companies that were actually State-chartered institutions but were affiliated with national banks, the preemption was extended there. So we have a combination of taking away the State enforcer's lax regulation at the Federal level, the inability of consumers to do private enforcement, the concentration of the industry into just eight companies, and the regulatory arbitrage that the companies are allowed to switch the charter in order to get a regulator that is a better deal for them, has all contributed to this crisis. And it is why all the consumer groups are supporting your proposal, the Financial Products Safety Commission, one regulator for consumer protection. We also want to reinstate State Attorney General authority over the financial system. And that is a big fight that we are having. It used to be that the industry talked about the trial lawyers as bad people. Now they refer to rogue Attorneys Generals, and Attorneys General are the best consumer cops on our beat in many ways case--in fact, in almost all the cases I can think of, And we need to change that mindset. We need to reinstate their authority, too. Mr. Delahunt. Mr. Chairman, I am going to ask for a second round because I would like to get into the issue of the underwriting criteria of credit card issuers, as well as high interest issues as far as credit card issuers are concerned. But I know some of you have to leave. And I know Mr. Franks---- Mr. Cohen. Mr. Franks has generously consented that you go on because you missed the first round. You don't know, but you are in the second round. Mr. Delahunt. It is always good to be here in the last round. Mr. Cohen. I remember a few prize fighters that didn't realize it was second round. Mr. Delahunt. Some have suggested that. We all have those anecdotes about credit cards going to dead people. My daughter, along with Chairman Conyers', about 10 years ago received a check in the mail for $2,500--I think it was Providian--have a good spring break. Thank God I caught it or she would have had one hell of a spring break. We talk about addiction. I mean, we are trying to regulate tobacco. I think there is some analogies here. But anybody, anybody can get a credit card. I mean, I know people that are in bankruptcy that were getting credit cards while in bankruptcy. Talk about an Alice in Wonderland world. I mean, they were just pushing this garbage out, okay, it didn't make any difference. And I understand in the credit card industry it is transaction-based and it is high interest rates. And I think the concept of the sweat box really kind of says it all. They don't care about the principle, just give me all of the different fees. You have to have a mainframe computer to calculate the fees. That is where the money is. And Mr. Chairman, Mr. Franks, neither one of you were here, but I can remember filing a bill--so that is the underwriting-- where we were going to cap interest rates, much like the Durbin bill, but we were willing to do it at 100 percent, 100 percent. And the credit card industry said no, we can't accept that; 100 percent. I used to be a prosecutor before I came here. We used to refer to that as ``the dig.'' If you did organized crime investigations into loan sharking, you know, I never ran across 100 percent, plus all of the penalties that were implicated. So I guess I have a disagreement with you, Mr. John. In real life there has to be some parameters and some boundaries. So if all of you could take a shot at, what do they do in terms of underwriting? How do they get to it? Do they have any underwriting at all? Mr. Weiss. What you used to call loan sharking, the credit card companies now call a good business model. I get clients all the time who come to see me and tell me that, by the way, I just got--and they are incredulous--yesterday I got a pre- approved credit card with a $25,000 limit; what should I do with it? Because it is sort of like, well, I may be able to make this work if I had a little bit of money and a little bit more time. There is virtually no underwriting that is done. When you look at the subprime market in particular, it is a free fall zone. It is, we will give you a card because the risk that you won't pay is more than covered by the fees and the interest and the cards. Mr. Delahunt. But Mr. Weiss, by doing that, what they are doing is they are eroding the economy. They have created the debacle, that mindset that we currently have to deal with that has put the global economy at risk, just let it rip, no rules, no regulations. It is more than the Wild West. I mean, it is really, really dangerous. This is not just protecting the consumer, this is protecting every taxpayer, every single American business that does business in a way that is based upon recovering the principle, producing a product, and getting paid for it--and, yes, making a good profit. But how did this all happen? How did this happen? Mr. Weiss. It happened because there is no oversight and no regulation. Mr. Delahunt. Would the Ranking Member want me to yield to him? Mr. Franks. Go ahead and finish. Mr. Delahunt. Okay. Mr. Levitin. Mr. Levitin. I think the first step in this happening, we would have to go all the way back to 1978. That is when the Supreme Court handed down the decision in Marquette. Marquette dealt with the question of whether a federally chartered bank could export the interest rates of its home State to another State. So if a federally chartered bank was based in Massachusetts and Massachusetts chose not to regulate interest rates, could that bank then export interest rates to Arizona, and what ability would Arizona have to protect its consumers in its wisdom against the Massachusetts bank? The Supreme Court ruling on--not on any particular policy matter, but rather ruling on the language of the 1863 National Bank Act--this was the legislation that Abraham Lincoln used to finance the Civil War--ruling on the particular statutory language there, which was dealing with a world where there were usury laws and just a different world altogether, the Supreme Court said yes, federally chartered banks can export their interest rates to other States. That is why we see most credit card issuing banks basing themselves in Delaware or South Dakota. Mr. Delahunt. South Dakota, right. Mr. Levitin. Incidentally, the two Senators on the Senate Banking Committee who voted against Senator Dodd's legislation yesterday are from Delaware and South Dakota. That is why we see banks flocking to centers of lax regulation and then exploiting their interest rates to States that actually do want to regulate. This goes against the whole principle of federalism, that States should be able to protect their own citizens how they see fit. And if one State wants to do it differently than another, it should be allowed to do that. Mr. Delahunt. Mr. John, let me just ask you a question. Would you agree there ought to be a cap on interest involving a credit card? Mr. John. No. Mr. Delahunt. You would disagree with my amendment way back when, when I had dark hair and was as articulate as Mr. Cohen, and tried to cap the interest rate at 100 percent? You would say no, you can't do that? Mr. John. I would say no, and I would assume that the banks said no because they realized that once you have established the principal at 100 percent, the next step will be to reduce it to 50, and the next one will be to lose, et cetera, et cetera, et cetera. And that has already been proven in many, many situations. As a matter of fact, I used to work around the corner in the Banking Committee, and at the time there was high interest rates in the Jimmy Carter regime. We had the State of Arkansas coming in every 2 years so that we would lift the cap that was within their State Constitution because it didn't fit. It is one thing to talk about something in normal times, but when you had a mortgage interest rate for a 30-year conforming mortgage in October 1981, I believe it is, or somewhere in that neighborhood, that reached slightly over 18 and a half percent---- Mr. Delahunt. I am talking 100 percent. Mr. John. I understand that. But as I say, once you establish the principal, then you start to get into that. Now, I must apologize. I have a 6-year-old who wants me to read stories to her tonight. Mr. Delahunt. That is far more important than listening to me rant. Mr. John. I live in West Virginia, and I can't miss my train. So I apologize for that. Mr. Delahunt. Thank you so much. Mr. Cohen. Thank you, sir. And Mr. John, thank you for coming. Mr. Brian Nolan was here earlier, he has left. He is the head of your Board of Regents for West Virginia and as fine a public official as I have ever met. You are lucky to have him. Read your daughter a nice story. Mr. Franks, you are recognized. Mr. Franks. Thank you, Mr. Chairman. And thank you, Mr. John. Mr. Chairman, I have just been thinking here a little bit. You know, there has been a lot of talk about how this economy got to where it is, and I know that there are sincere opinions that diverge pretty significantly. But I am going to at least submit that the core reason why we are in trouble today is irresponsible borrowing and spending. And I actually believe that government, this Congress, created some incentives out there some years ago for people to borrow and spend irresponsibly, and even put pressure on lending institutions to make those loans. I will give you one example, that being the Community Reinvestment Act. And of course the goal was to help those who couldn't get loans very easily, to try to make the playing field a little easier for them to deal with. And I applaud the goal. But once again, it divorced financial transactions from responsibility. Chase Bank was sued because they weren't making enough subprime loans, and they finally acquiesced and said, okay, we will make those subprime loans. And anybody can make the case that the regulator should have caught this irresponsible borrowing and spending--a lot of people will--but it certainly does not alter the fact that this government created direct incentives for that to occur. It doesn't alter the fact that if the regulators had caught it, that they would have been dealing in an environment of pressure from the Congress. Not long ago, this Congress believed that the credit markets, keeping credit available to people, was so important that we voted on a $700 billion bailout for the credit market, essentially, because we believed that that was important, we believed it was important to happen. And my concern here is that, once again at the core, the heart of it, is that we have the actual crucible matrix, if you will, irresponsible borrowing and spending. And I am afraid that once again here in the credit card situation we are trying to divorce responsibility from transaction. If we don't somehow give the lender, whoever they are, whatever their motivations are, if there isn't some ability to match that transaction with risk, if there isn't some ability to gauge whether or not this will be paid back, if there isn't some effort to make sure that the borrower is held responsible, then the entire process becomes unbalanced. The Chairman here mentioned that people sometimes have addictions to buying and things like that, and I believe he is right. I believe the same thing happens with gambling and things like that. But if we take away the responsibility in that process, I think we only exacerbate those things. And I hope in the process here--what I see is us going in the wrong direction in general. I think we are bailing out the credit markets and we are bailing out those who have made bad borrowing and spending decisions. And now, in order to facilitate that, we are now, as a government, borrowing and spending irresponsibly. And ultimately, try as we will, we will not repeal the law's mathematics or that fundamental need to balance our transactions with responsibility because ultimately somebody has to pay for it. And I thought Margaret Thatcher put it best: ``The problem with socialism is that soon enough you run out of other people's money.'' And I think that is where we are going. I am concerned, as I apply that to this hearing here, that we are going in the same direction with the credit card. We are saying to people that make bad--maybe they were sold a bill of goods, maybe people were sold the wrong house, maybe the brokers did it. But when people aren't held ultimately responsible, then in the final analysis the whole system breaks down and it actually creates an incentive for people to abuse the process. And what was the final result? The final result is that in this economy, the poorest of the people, those that we ostensibly were trying to help in the first place, are the ones that are being crushed. And I would submit that credit card availability has helped a lot of poor people make purchases that they never could have otherwise. I think it has helped so many of them in a huge way. And if we are not careful here, we will make their access to credit impossible because we simply cannot repeal the laws of mathematics or divorce responsibility from financial transaction. And that is more of a speech than it is a question. So I am going to stop right there because my light is red. Thank you. Mr. Cohen. Thank you, Mr. Franks. Thank you, Mr. Delahunt, for your contributions. I would like to thank all the witnesses for their testimony. Without objection, Members have 5 legislative days to submit any additional written questions which we will forward to the witnesses and ask you to answer as promptly as you can to be made part of the record. One of my questions I will send you--and I will just give it to you orally--is I would like each of you to give me a brief little paper on what you think should be changed in the bankruptcy laws and what should be changed in the credit card laws. And if you would submit those, we will make that part of the record. Without objection, the record will remain open for 5 legislative days for the submission of any other additional materials. Again, I thank everyone for their time and patience. The hearing of the Subcommittee on Commercial and Administrative Law is adjourned. [Whereupon, at 5:10 p.m., the subcommittee was adjourned.] A P P E N D I X ---------- Material Submitted for the Hearing Record Response to Post-Hearing Questions from Adam J. Levitin, Associate Professor of Law, Georgetown University Law Center [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] Response to Post-Hearing Questions from Brett Weiss, Attorney, Greenbelt, MD [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] Response to Post-Hearing Questions from Edmund Mierzwinski, Consumer Program Director, U.S. Public Interest Research Group [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]