[Senate Hearing 112-612] [From the U.S. Government Publishing Office] S. Hrg. 112-612 THE FUTURE OF HOMELAND SECURITY ======================================================================= HEARINGS before the COMMITTEE ON HOMELAND SECURITY AND GOVERNMENTAL AFFAIRS UNITED STATES SENATE ONE HUNDRED TWELFTH CONGRESS SECOND SESSION __________ EVOLVING AND EMERGING THREATS--JULY 11, 2012 THE EVOLUTION OF THE HOMELAND SECURITY DEPARTMENT'S ROLES AND MISSIONS--JULY 12, 2012 __________ Available via the World Wide Web: http://www.fdsys.gov/ Printed for the use of the Committee on Homeland Security and Governmental Affairs U.S. GOVERNMENT PRINTING OFFICE 76-059 WASHINGTON : 2012 ----------------------------------------------------------------------- For sale by the Superintendent of Documents, U.S. Government Printing Office, http://bookstore.gpo.gov. For more information, contact the GPO Customer Contact Center, U.S. Government Printing Office. Phone 202�09512�091800, or 866�09512�091800 (toll-free). E-mail, [email protected]. COMMITTEE ON HOMELAND SECURITY AND GOVERNMENTAL AFFAIRS JOSEPH I. LIEBERMAN, Connecticut, Chairman CARL LEVIN, Michigan SUSAN M. COLLINS, Maine DANIEL K. AKAKA, Hawaii TOM COBURN, Oklahoma THOMAS R. CARPER, Delaware SCOTT P. BROWN, Massachusetts MARK L. PRYOR, Arkansas JOHN McCAIN, Arizona MARY L. LANDRIEU, Louisiana RON JOHNSON, Wisconsin CLAIRE McCASKILL, Missouri ROB PORTMAN, Ohio JON TESTER, Montana RAND PAUL, Kentucky MARK BEGICH, Alaska JERRY MORAN, Kansas Michael L. Alexander, Staff Director Christian J. Beckner, Associate Staff Director for Homeland Security Prevention and Protection Nicholas A. Rossi, Minority Staff Director Brendan P. Shields, Minority Director of Homeland Security Policy Eric B. Heighberger, Minority Professional Staff Member Mark K. Harris, Minority U.S. Coast Guard Detailee Trina Driessnack Tyrer, Chief Clerk Patricia R. Hogan, Publications Clerk Laura W. Kilbride, Hearing Clerk C O N T E N T S ------ Opening statements: Page Senator Lieberman........................................... 1, 39 Senator Collins............................................. 3, 41 Senator Carper.............................................. 21, 58 Senator McCain............................................... 24 Senator Johnson............................................. 28, 62 Senator Akaka................................................ 66 Prepared statements: Senator Lieberman.......................................... 79, 148 Senator Collins............................................ 81, 151 Senator Carper............................................... 153 WITNESSES Wednesday, July 11, 2012 Hon. Michael V. Hayden, Principal, Chertoff Group................ 5 Brian Michael Jenkins, Senior Adviser to the President, RAND Corporation.................................................... 7 Frank J. Cilluffo, Director, Homeland Seurity Policy Institute, George Washington University................................... 9 Stephen E. Flynn, Ph.D., Founding Co-Director, George J. Kostas Research Institute for Homeland Security, Northeastern University..................................................... 12 Thursday, July 12, 2012 Hon. Jane Harman, Director, President, and Chief Executive Officer, Woodrow Wilson International Center for Scholars...... 44 Admiral Thad W. Allen, U.S. Coast Guard (Retired), Former Commandant of the U.S. Coast Guard............................. 48 Hon. Richard L. Skinner, Chief Executive Officer, Richard Skinner Consulting..................................................... 51 Alphabetical List of Witnesses Allen, Admiral Thad W.: Testimony.................................................... 48 Prepared statement with an attachment........................ 157 Cilluffo, Frank J.: Testimony.................................................... 9 Prepared statement........................................... 102 Flynn, Ph.D., Stephen E.: Testimony.................................................... 12 Prepared statement........................................... 114 Harman, Hon. Jane: Testimony.................................................... 44 Prepared statement........................................... 154 Hayden, Hon. Michael V.: Testimony.................................................... 5 Prepared statement........................................... 83 Jenkins, Brian Michael: Testimony.................................................... 7 Prepared statement........................................... 86 Skinner, Hon. Richard L.: Testimony.................................................... 51 Prepared statement........................................... 168 APPENDIX ................................................................. Response to post-hearing questions for the Record of July 11, 2012: Mr. Hayden................................................... 125 Mr. Jenkins.................................................. 127 Mr. Cilluffo................................................. 135 Mr. Flynn.................................................... 142 Response to post-hearing questions for the Record of July 12, 2012: Ms. Harman................................................... 179 Admiral Allen with an attachment............................. 183 Mr. Skinner.................................................. 200 THE FUTURE OF HOMELAND SECURITY: EVOLVING AND EMERGING THREATS ---------- WEDNESDAY, JULY 11, 2012 U.S. Senate, Committee on Homeland Security and Governmental Affairs, Washington, DC. The Committee met, pursuant to notice, at 10:09 a.m., in room SD-342, Dirksen Senate Office Building, Hon. Joseph I. Lieberman, Chairman of the Committee, presiding. Present: Senators Lieberman, Carper, Pryor, Collins, Coburn, Brown, McCain, and Johnson. OPENING STATEMENT OF CHAIRMAN LIEBERMAN Chairman Lieberman. The hearing will come to order. I apologize to my colleagues for being late. I got a call about a pending legislative matter that I had to attend to. And I thank Senator Collins for resisting the urge to grab the gavel. [Laughter.] Although a twist of fate may take somebody at this table to the gavel in January. This is the first of two hearings that this Committee will hold this week, today and tomorrow, and other hearings will probably follow in a series that is aimed at looking backward and forward to both the terrorist threat to our country, particularly to our homeland, and how the Department of Homeland Security (DHS) has done in responding to that threat and what it should do to respond to the threat, be ready to meet the evolving threat in the decade ahead. This review is engendered first and most significantly in anticipation of the 10th anniversary of the Homeland Security Act being passed, in November 2002, that created the Department of Homeland Security legislation, which this Committee sponsored and originated. I suppose in a different sense more directly related to the Committee, as I said a moment or two ago, there will be a change in leadership of this Committee in the next session since I am leaving the Senate at the end of this term. I personally thought that it would be responsible for me in the last 6 months of my chairmanship to try to build a record, particularly from outside experts such as those we have here today, but also from the Department and others in government in later hearings, to help guide the new leadership of the Committee as it continues its work in the next session of Congress. This first hearing is going to examine the mid- to long- term evolution of the terrorist threat and other threats to our homeland security. It will focus less on current or near-term terrorism threats. In September, the Committee will hold once again our annual threat hearing with Secretary Janet Napolitano, Federal Bureau of Investigations (FBI) Director Robert Mueller, and National Counterterrorism Center (NCTC) Director Matthew Olsen that will focus more on the current threat picture, and then tomorrow with another set of witnesses, we will take a look at how the Department of Homeland Security has evolved over the last 10 years, how it has done, and what it will need to do in the decade ahead. Within the longer-term time frame that we are going to discuss today, I hope we will answer questions such as this: To what extent will the terrorist threat to the homeland 5 to 10 years from now resemble the current threat picture? What is the mid- to long-term significance of Osama bin Laden's death and the death of other al-Qaeda operatives for core al-Qaeda external operations? Will the historic developments in the Arab world politically--the Arab Spring or Arab Awakening--affect the terrorist threat to our homeland in any way? And then, more broadly, what societal or technological factors are likely to have an impact on the future threat within the time frame that we have talked about? For example, how will the continued expansion of online social networking impact the way terrorist groups recruit and radicalize individuals? And in a different way, what will be the impact of current demographic trends in different parts of the world--the Middle East, Africa, and Europe? So those are some of the kinds of questions that I hope we will deal with today. We have a really extraordinary panel of witnesses, and I am grateful to the four of you for being here. Very briefly, General Michael Hayden, one of our Nation's leading intelligence and security experts, served within the last decade as Director of the Central Intelligence Agency (CIA), Deputy Director of National Intelligence, and Director of the National Security Agency (NSA). A retired four-star general from the Air Force, General Hayden is now currently a principal at the Chertoff Group, which is a strategic consultancy led by former DHS Secretary Michael Chertoff. Brian Jenkins is a senior analyst at RAND and has been a greatly respected expert on terrorism and related issues since the 1970s. He was very young at the time he first appeared as an expert in this regard. He has authored dozens of reports on homeland security and terrorism issues in the last decade. Frank Cilluffo is Director of the Homeland Security Policy Institute at the George Washington University (GW), one of the leading think tanks for homeland security issues in our country. Before working at GW, he served from 2001 to 2003 as Special Assistant to President Bush for Homeland Security, working in the White House Office of Homeland Security as a Principal Adviser to Governor Tom Ridge. And Steve Flynn, Founding Co-Director of the Kostas Research Institute for Homeland Security at Northeastern University. Prior to this, he was President of the Center for National Policy and a senior fellow at the Council on Foreign Relations. He has testified dozens of times before Congress on homeland security issues and is the author of two books, ``America the Vulnerable,'' and ``The Edge of Disaster: Rebuilding a Resilient Nation.'' I could not ask for four better people to help us look back, look forward, and build the kind of record that we want to build. I appreciate your presence here. With that, I will yield to Senator Collins. OPENING STATEMENT OF SENATOR COLLINS Senator Collins. Thank you, Mr. Chairman. The terrorist threats facing our country have evolved since the horrific attacks on September 11, 2001 (9/11). That awful day steeled our national resolve and drove us to rethink how our intelligence agencies were organized and how our instruments of national power ought to be used. Since then, we have taken significant actions to better counter the terrorist threat, but the terrorists have constantly modified their tactics in an effort to defeat the security measures we have put in place. An example is the October 2010 air cargo plot originating in Yemen in which al- Qaeda apparently sought to avoid improvements in passenger and baggage screening by exploiting vulnerabilities in cargo security. Let me emphasize that it is extremely troubling that terrorists have been aided in their efforts to circumvent our security by the all-too-frequent leaks regarding our counterterrorism activities and capabilities. As we consider the challenges posed by emerging threats, we simply cannot tolerate giving our adversaries information that they can turn against us. When Chairman Lieberman and I authored the Intelligence Reform and Terrorism Prevention Act of 2004 (IRTPA), our goal was to create a coordinated effort among the Department of Homeland Security, the Director of National Intelligence (DNI), and the National Counterterrorism Center as well as other Federal partners and stakeholders. One instrument used in these collaborative efforts has been the network of 77 State and local fusion centers that help manage the vital flow of information and intelligence across all levels of government. These centers are recipients of national intelligence products, but they must also become robust aggregators and analyzers of information from their own areas that can be shared so that trends can be identified and the understanding of threats to our homeland can be strengthened. An example of the effectiveness of fusion centers occurred on June 25 of last year when officers from the Colorado State Patrol attempted to pull over a man who was driving erratically, fled authorities, and eventually crashed. As the police processed the driver and information about his pick-up truck, they learned from the Colorado Fusion Center that he was linked to an attempted bombing of a book store. That driver is now in custody facing Federal charges. This type of grassroots teamwork is essential to combat a deceptive and often elusive enemy. As discussed in a recent report by the Homeland Security Policy Institute at George Washington University, however, fusion centers have yet to achieve their full potential. Questions have been raised about their analytic capabilities and about whether they are duplicative of the work of the Joint Terrorism Task Forces. The reforms enacted in response to the 9/11 attacks have helped to ensure that there have been no other large-scale attacks in the United States. The absence of such attacks and our success in thwarting terrorist plots at home and abroad should not lull us into a false sense of security, for this is no time to rest as gaps in our security net remain. We continue, for example, to witness the growing threat of violent Islamist extremists within our own borders. Sometimes these terrorists have been trained overseas. Others have taken inspiration from charismatic terrorists via the Internet, plotting the attacks as lone wolves. Last year, as Members of this Committee well know, two alleged al-Qaeda terrorists were arrested in Bowling Green, Kentucky. This highlighted a gap where elements of our security establishment had critical fingerprint information that was not shared with those granting access to these three men to our country. Another growing and pervasive threat is that of cyber attacks. Earlier this year, the FBI Director warned that cyber threats will soon equal or surpass the threat from terrorism, and just last month, several former national security officials warned that the cyber threat is imminent and represents one of the most serious challenges to our national security since the onset of the Nuclear Age 60 years ago. They further wrote that protection of our critical infrastructure is essential in order to effectively protect our national and economic security from the growing cyber threat, and that is exactly what Chairman Lieberman and I have been working with our colleagues on legislation that would accomplish the goal of helping to secure our Nation's most critical infrastructure, such as the power grid, nuclear facilities, water treatment plants, pipelines, and transportation systems. I can think of no other area where the threat is greater and we have done less to counter it. There is also a growing threat from transnational organized crime. The Director of National Intelligence has testified that these criminal organizations, particularly those from Latin America, are an abiding threat to U.S. economic and national security interests. Our intelligence community needs to focus on their evolution and their potential to develop ties with terrorist groups and rogue states. The 9/11 Commission devoted substantial attention to the challenge of institutionalizing imagination. In an understatement, the Commission's report observed that imagination is not a gift usually associated with bureaucracies. Yet imagination is precisely what is needed to address emerging and future threats. We must persistently ask: What are the future threats? What technology could be used? Do we have the intelligence that we need? How can we stop these leaks that compromise our security? Are we prepared to thwart novel plans of attack? What will our enemy even look like in 2, 5, or even 10 years? Surely we are safer than we were a decade ago, but we must be relentless in anticipating the changing tactics of terrorists. As the successful decade-long search for Osama bin Laden has proved, America's resolve and creativity are our most powerful weapons against those who seek to destroy our way of life. Thank you, Mr. Chairman. Chairman Lieberman. Thank you, Senator Collins, for that excellent opening statement. General Hayden, let us go right to you, and thanks again for being here. TESTIMONY OF HON. MICHAEL V. HAYDEN,\1\ PRINCIPAL, CHERTOFF GROUP General Hayden. Well, thank you, Mr. Chairman, Senator Collins, and other Senators. Thank you for the invitation to be here. --------------------------------------------------------------------------- \1\ The prepared statement of General Hayden appears in the Appendix on page 83. --------------------------------------------------------------------------- Mr. Chairman, as you pointed out, I am with Secretary Chertoff and the Chertoff Group, and we actually deal with a lot of the issues that we are going to discuss today. But I am here, of course, in a personal capacity, and I am really delighted to be here with this team. And I know the other members of the panel are going to drill down into some specific issues in their own areas of expertise. So what I would like to do is maybe just step back a little bit and perhaps provide a broader context in which we can place some of this morning's discussion. One of my old bosses, General Brent Scowcroft, wrote very recently for the Atlantic Council--and I am kind of paraphrasing what the General said here--that he had spent his professional career dealing with a universe that was dominated by nation-states in which the pieces on the board were by and large influenced by what all of us today would call ``hard power.'' And he writes that is no longer true. Because of globalization, the international structure that was actually created by the Treaty of Westphalia about five centuries ago is no longer dominant. General Scowcroft points out that during the age of industrialization practically everything tended to make the state stronger. In today's era of globalization, practically everything tends to make the state weaker and less relevant. And in addition to eroding the traditional role of the nation-state, globalization has pushed on to the international stage actors that we have never seen before, and it has made immediate and direct threats that a few decades ago were, at best, distant and oblique. And here we sit with institutions, built for that age General Scowcroft governed in, practiced to be methodical, thorough, and stable, which are attributes, Senator Collins, none of which you listed as to what we need to be in terms of this new age. So that really demonstrates our challenge. How do we adapt to these new dangers, be they terrorism or cyber or transnational crime? Frankly, I would suggest they are all merely specific expressions of this new reality of what we have, an intensely interconnected world that empowers individuals and small groups beyond all previous experience. Now, with that as a premise as to what we are facing, let me illustrate both the challenge we face, repeating some of the things already mentioned, and the difficulty we are having forming an appropriate response. My personal experience: Prior to 9/11, we all believed, wrongly, that we had little to fear personally from religious fanatics living in camps in Afghanistan. We were wrong. Prior to that, we saw no need for a Department of Homeland Security, and we were well practiced and very comfortable protecting both our liberty and our security by creating barriers to separate things that were foreign from things that were domestic, dividing things that were intelligence related to those things that were law enforcement related, and, frankly, that model worked just fine for about two centuries. But they failed, and now we are still adapting, and as this Committee knows, we are adapting with a great deal of controversy. Again, pulling out of my personal experience, the Terrorist Surveillance Program that we created at NSA, designed to close an obvious gap: Detecting the communications of foreign terrorists operating from within the homeland. A very controversial program. You embraced that controversy in 2008 when you debated changes to the Foreign Intelligence Surveillance Act (FISA). And it is still controversial as the Senate debates even now an extension of the FISA Amendments Act. We all agreed, for example, in the 9/11 Commission report that we needed a domestic intelligence service and that it was probably best to put it in the FBI. And despite that agreement, look at the reaction even today when the Bureau tries to collect information on anything without a criminal predicate, in that area we would call ``spaces between cases.'' And heaven help us and save us from the Associated Press if the New York City Police Department tries to do anything like the same thing. Now, over two administrations, we have had measurable success against al-Qaeda, against those who attacked us on September 11, 2001. Dangers remain, though. Al-Qaeda Central could still reconstitute if we ease up the pressure on it; al- Qaeda franchises continue to pose danger, and at least one of them, al-Qaeda in the Arabian Peninsula (AQAP), is intent on showing global reach. And finally, and, frankly, I think, Senator Collins, you suggested this, quite disturbingly, that homegrown radicalized threat, self-radicalized threat, still persists. Also persisting is the question about what constitutes an appropriate, lawful, and effective response from us. We are seeing this same thing play out in the cyber domain where the threats are all too obvious but, frankly, where our response is very late to need. I know this Committee knows more than most what we are losing out there in terms of state secrets, private information, and intellectual property being stolen by foreign governments; how much of our wealth is being pilfered by criminal gangs; and how much of our infrastructure is now vulnerable to cyber-enabled malcontents and anarchists. And here our response--and I know you know this--is even slower and more difficult to organize than we have seen in the fight against terror. There are some who fear regulation being too burdensome. Others fear a loss of civil liberties. And yet all of us should fear the loss of privacy, ideas, jobs, and wealth that is going on right now. As we encountered 10 years ago in the fight against terror, the old forms do not fit. They do not fit the new cyber dangers. But here, absent that catastrophic stimulus of a 9/11, we are moving very slowly to adapt to new realities. Now, as you suggested, Senator Collins, there are other dangers out there, and I know we are going to touch on transnational crime. But, again, I am trying to suggest the immediacy of all of these--terror, cyber, and transnational crime--and why it is so threatening today, is this new effect of globalization. Our response has to be synchronized, and the challenge is we have optimized our institutions across all three branches of government for a different world, and now we have to undertake the same tasks our political ancestors undertook over two centuries ago. How do we best secure our safety and our liberty in our time? This Committee has been relentless in its efforts to answer that question in a way consistent with our enduring values, and I congratulate you on that. It is hearings like, frankly, what we are doing today that help push this necessary debate forward. Thank you again for the opportunity to contribute my personal views, and I know we will have more detailed questions as we go forward. Thank you. Chairman Lieberman. Thanks, General. That was really a perfect way to begin the discussion. I appreciate it. You raise a lot of questions in my mind which I look forward to asking you. Mr. Jenkins, thanks for being here. TESTIMONY OF BRIAN MICHAEL JENKINS,\1\ SENIOR ADVISER TO THE PRESIDENT, RAND CORPORATION Mr. Jenkins. Mr. Chairman, Senator Collins, and Members of the Committee, thank you very much for inviting me to address these important matters. I have prepared some written testimony, which I suspect will provoke some questions, but let me just highlight some of the headlines. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Jenkins appears in the Appendix on page 86. --------------------------------------------------------------------------- Looking ahead, the United States confronts a more diverse terrorist threat. Al-Qaeda, still our principal concern, is exploiting the turmoil created by the Arab uprisings to make tactical advances and open new fronts. Several incidents in the past year suggest a resurgence of Iranian-sponsored terrorism. South of our borders, Mexico faces what some analysts are calling a ``criminal insurgency,'' which could expose the United States eventually to the kind of savage violence we have seen in that country. The global economic crisis has sparked mass protests, which are entirely legitimate. But these in turn attract violence- prone anarchists and other extremists seeking venues and constituents. Anti-Federal Government sentiments have become more virulent, fueled in part by economic dislocation that transcends the current economic crisis, by long-term demographic shifts, and by deep national divisions and rancorous partisanship. For now, the anti-government extremists seem content to talk about armed resistance, but the hostility runs deep, and the potential for violence, long-term violence, is there. Let me come back to al-Qaeda. Al-Qaeda today is more decentralized, more dependent on its affiliates and allied groups and on its ability to activate homegrown terrorists. It is exploiting opportunities created by the Arab uprisings in Yemen, in the Sinai, in the Sahara, and most recently in Syria, where it can attach itself to local insurgencies and resistance movements. Now, al-Qaeda's presence in a particular part of the world where it has not been before does not always present an immediate threat to U.S. security. While local insurgents may welcome al-Qaeda's brand name and assistance, this does not necessarily mean that they embrace al-Qaeda's war on the ``far enemy.'' That is us. The longer-term threat is that al-Qaeda will be able to deepen relationships that ultimately give it new operational bases and recruits for international terrorist operations. Its own operational capabilities degraded, unable to directly attack the West, al-Qaeda has emphasized--embraced, really--a do-it-yourself strategy supported by an intensive online recruiting campaign. They have had modest success. In fact, the meager response suggests that thus far this marketing effort appears to be failing. It is still a danger, but they are not selling a lot of cars. Since 9/11, there have been 96 cases of homegrown terrorism involving 192 persons who offered support to jihadist groups or plotted to carry out terrorist attacks in this country. Of 37 homegrown jihadist terrorist plots since 9/11, 34 were uncovered and thwarted by the authorities. Our success in preventing further terrorist attacks is owed largely to our own intensive intelligence collection efforts worldwide and at home, plus unprecedented cooperation among the intelligence services and law enforcement organizations worldwide. That latter aspect is going to become more difficult to sustain in the future, in part because of fiscal constraints, in part because of a certain amount of complacency, but also in part because we are going to be dealing with governments in the Middle East that are being challenged by their own citizens whose efforts we support in principle, and also we are going to be dealing with governments for which counterterrorism is no longer their top priority. It is new political institutions, it is the creation of jobs. We are going to be dealing with some governments whose leaders may have very different ideas about terrorism--for example, the recent statements by the new president of Egypt. This places an increased burden on our domestic intelligence capabilities. Now, Senator Collins, I certainly agree with you that our domestic intelligence collection, although not optimized, certainly has been a remarkable success. It is, however, under assault, in part motivated by concerns about civil liberties, but also by personal, ideological, and political agendas which in some cases are further fueled by organizational rivalries. Now, intelligence collection is always a delicate business in a democracy, and review is always appropriate. But the dismantling of the intelligence effort, which seems to be the politically correct desire of some, I think would be extremely dangerous. The recent string of terrorist plots by Iranian-trained operatives in Azerbaijan, Georgia, India, Thailand, Kenya, and the United States, itself, I think indicate a resurgence in Iranian-sponsored terrorism. Its future trajectory will depend on Iran's perceptions of Western intentions and its own calculations of risk. And, of course, the uncovering of a plot in this country I think really raises some questions about our calibrations of their willingness to accept risk. Let me make a couple comments briefly about the terrorist targets and tactics. Terrorists have contemplated a wide range of targets: Government buildings, public transportation, hotels, tourist sites, and religious institutions predominate, but they remain obsessed with attacking commercial aviation, currently with well-concealed explosive devices that are difficult to detect, hoping to kill hundreds. I think that protecting airliners will remain a matter of national security. But while terrorists consider airlines gold medal targets, when it comes to slaughter, they do their work on surface transportation, which offers easier access and crowds of people in confined spaces. Let me just follow on something that General Hayden has said here, and that is, it is really a long-term trend that we are struggling with. We have known for some years that power-- and here I mean power defined crudely, simply as the capacity to kill, destroy, disrupt, compel us to divert vast resources to security--is coming into the hands of smaller and smaller groups, into the hands of gangs whose grievances, real or imaginary, it is not always going to be possible to satisfy. And how we deal with that within the context of a democracy and remain a democracy I think is one of the major challenges we face in this century. Thank you. Chairman Lieberman. Thank you. Right you are. I think you both pointed to the changes that are affecting the nature of the threat. I am going to wait until the question period to say more. Mr. Cilluffo, thanks for being here again. Good to see you. TESTIMONY OF FRANK J. CILLUFFO,\1\ DIRECTOR, HOMELAND SECURITY POLICY INSTITUTE, GEORGE WASHINGTON UNIVERSITY Mr. Cilluffo. Thank you, Chairman Lieberman, and not to soften you up for the question period, but I do want to say we all owe you a debt of gratitude in terms of your oversight on homeland security. It is really sad that these are the last rounds of hearings, but really we are pleased you have contributed so much to all of our efforts here. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Cilluffo appears in the Appendix on page 102. --------------------------------------------------------------------------- Let me also say thank you to Senator Collins, a good friend and a big champion on these issues, distinguished Members of the Committee, and even those from other committees, which I think is really important in terms of Senator McCain, which, when you look at cyber, you cannot look at the world through the boxes and organization charts that make up our governments and agencies because these threats require us to look at it holistically. So when you talk cyber in particular, it obviously transcends any particular department and agency, but also any particular committee, so thank you, Senator McCain, for being here as well. All too often, hearings along these lines are after a crisis occurs, what we ``coulda, shoulda, woulda.'' I think it is really important that we take the time in advance--I guess it was President Kennedy who said that the time to fix your roof is when it is sunny, not when it is raining. And I think it is important to be able to reflect, it is important to be able to recalibrate, because ultimately that is the objective here, to be able to try to shape outcomes. Before jumping into the particular issues, I almost think that, General Hayden, maybe the NSA does spy because you guys, I think, hacked my system. You said everything I wanted to be able to say. So I will try to pick up on a couple of very brief points here. I think it was Yogi Berra who said this--``the future ain't what it used to be.'' I would add some time since the end of the Cold War, threat forecasting has tended to make astrology look respectable. That said, the best way to predict is to shape, and I think we do have an opportunity to shape and are doing so right now. It was Mark Twain, or Samuel Clemens at the time, who said, ``While history may not repeat itself, it does tend to rhyme.'' And let me say we have some rhyming that is warrant for concern. Senator Collins, you mentioned complacency. I am very concerned that complacency is setting in. That is stymieing some of the initiatives that could be moving at a faster clip and ought to be moving at a faster clip. General Hayden, one point I may disagree a teeny bit with you on is whereas technology, tactics, techniques, and procedures continue to change and advance based on new advancements, human nature never changes. So to think that we are out of the woods right now would be a big mistake. And I get the sense that we are not necessarily recognizing that. Ding, dong, the witch is not dead. Good news that we have had some very successful strikes against Osama bin Laden and Anwar al-Awlaki, I would say most significantly underdiscussed is Ilyas Kashmiri. He was one of these guys that cut across all the jihadi organizations. And the threat today comes in various shapes, sizes, flavors, and forms, ranging from al-Qaeda senior leadership that has proven to be resurgent, able to pop up again, is resilient, so let us not take our eye off the ball there; but also to its affiliates that are growing by leaps and bounds. Whether it is AQAP, home to one of the world's most dangerous bomb makers, Ibrahim al-Asiri; al-Qaeda in the Islamic Maghreb spreading all throughout the Sahel; al-Shabaab in Somalia; or across Africa, you are seeing fall under an arc of Islamist extremism right now, from east to west. I mean, Timbuktu, who would have thought that would fall to Islamist extremists, but it has. So all the news is far from good. One of the more concerning trends when you look at some of these organizations, historically they had very indigenous, regional, and local objectives. More and more they are ascribing to al-Qaeda's goals, to the broader global jihad, and who is in the crosshairs? Obviously, the United States, Israel, and India--the West generally. So that warrants additional concern. Then let us look at the Federally Administered Tribal Areas. We have had major success here, but do not think it is happening in a vacuum. It is because we are applying pressure, continuing to apply pressure. If we take a foot off the gas pedal, you are going to see instantaneously our adversaries re- emerge. Think of it as suppressive fire. They are looking over their shoulder, spending less time plotting, less time training, and less time carrying out attacks. So as much as we can--and I know drones are not the complete answer, but I think some of these approaches have been very successful in terms of some of our counterterrorism opportunities. Pakistan, a big issue. You see a witch's brew of terrorist organizations there, from Tehrik-i-Taliban to Harkat-ul-Jihad al-Islami (HuJI) to the Haqqani Network, which I think should be designated a foreign terrorist organization (FTO)--if you guys are jumping into that--to a number of other organizations. So when you look at the threat, by no means gone. Then, as Mr. Jenkins touched on, the homegrown threat. I take a little different perspective than perhaps Mr. Jenkins does. I think it is very significant. We have seen 58 plots, according to the Congressional Research Service (CRS), that have been disrupted, ranging from very sophisticated plots, such as Najibullah Zazi, down to less sophisticated. But at the end of the day, let us keep in mind terrorism is a small- numbers business. You do not need big numbers to cause real consequences. Nineteen hijackers--look at the impact they had. And to me, the missing dimension of our counterterrorism statecraft is, to paraphrase Bill Clinton, it is not the economy, stupid--or maybe it is--but it is the narrative, stupid. We have not done enough in combating violent Islamist extremism to go after the narrative, the underlying fuel or blood that makes the system fly. So we need to expose the hypocrisy, unpack, dissect, and attack that narrative, expose it for what it is. It is ideologically bankrupt. And I would argue that part of that is also looking at--I see we have a good friend of mine here, Carie Lemack, and others--the role of victims. Why do we know all the martyrs, why do we know all the terrorists, why don't we know al-Qaeda's victims of terrorism? To me that has to be part of the equation. So defectors, disaggregate, deglobalize, and ultimately remember the victims. Two words on cyber. I know I am over time. I have never had an unspoken thought. I think it is fair to say in terms of cyber we are where we were in the counterterrorism environment shortly after September 11, 2001. We do not need any more examples, anecdotes, and incidents to be able to wake us up. What we do lack is strategy, and I may disagree with everyone here, and am probably a minority position, but I do not feel we can firewall our way out of this problem. Yes, we need to get security high enough, we need to raise the bar, but to me we need to ultimately communicate a clear and articulated cyber deterrent strategy aimed to dissuade, deter, and compel our adversaries from turning to computer network exploit, espionage, or attack. We have now named names: China, Russia. We have all known this for a long time. But what are we doing to compel them to stop continuing what they are doing? To me, it is about investing in some of our computer network attack capabilities. We need the cyber equivalent of nuclear tests that ultimately demonstrate a need to respond. And critical infrastructure. If anyone is doing the cyber equivalent of intelligence preparation of the battlefield, that is not for stealing secrets. That can only be as an advance equivalent of mapping our critical infrastructure that can be used in a time of crisis. Completely unacceptable. I hope we can act on legislation, and information sharing is critical, but we need to go the next step as well. Thank you, Mr. Chairman. Chairman Lieberman. Thank you very much. Cybersecurity legislation, as you know, is the No. 1 priority of this Committee, and hopefully the Senate will take up the bill soon, and we will have a good and open debate and get something done. Mr. Flynn, great to see you again. Welcome back. Please proceed. TESTIMONY OF STEPHEN E. FLYNN, PH.D.,\1\ FOUNDING CO-DIRECTOR, GEORGE J. KOSTAS RESEARCH INSTITUTE FOR HOMELAND SECURITY, NORTHEASTERN UNIVERSITY Mr. Flynn. Thank you very much, Mr. Chairman, Senator Collins, and other Senators. It is an honor to be here. As I went back to prepare for this testimony, I reflected on my first time appearing before you, Mr. Chairman. It was when this was still the Governmental Affairs Committee, and it was literally a month after Sepember 11, 2001, on October 12, 2001. And at that point, I concluded my testimony essentially arguing that we need to fundamentally rethink and reorganize how we provide the security for this Nation in this new and dangerous world. And you, Mr. Chairman, have really taken up that mantle with Senator Collins, and I really want to express my gratitude for the enormous service you have done to this Nation over the last 10 years. I am honored to be here at this hearing. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Flynn appears in the Appendix on page 114. --------------------------------------------------------------------------- I am now here in my new capacity as the founding co- director of the Kostas Research Institute for Homeland Security, made 10 years after 9/11 as a result of a very generous gift from a graduate and trustee from Northeastern University, and I was honored to take on this role at a university that has made security one of its three focal areas for research. That I think speaks to the greatest strength of this country that we have not yet really tapped, which is the everyday citizens who are out there, who are patriotic and willing to give, and also our universities that have largely been missing in action unless we have bribed them into it to play an effective role. In the Second World War, we harnessed the best talents we had across our Nation, from our civil society to universities that mobilized for the war. Today, to a large extent, civil society has been left on the sidelines. When we come to today's hearing topic on the nature of the threat, I would certainly suggest that what we have heard so far and what I think we are going to continue to see in terms of evidence going forward is we really need to recalibrate, to have that engagement with civil society happen with a greater order of magnitude. What do we know? We know essentially that there are limits to the war on offense. That was pretty much the approach we took in the immediate aftermath of 9/11. We even used the terms often of ``we do it over there so we do not have to do it here,'' and ``the only defense is offense.'' That effort, certainly a case can be made, has helped to protect this country from another 9/11 scale attack, but it does not and did not succeed at eliminating the threat. The reality is now the threat has morphed into the more smaller-scale attacks that have one key attribute highlighted by the testimony we have heard so far that I think should give us a little pause, which is they are almost impossible to prevent. These smaller-scale attacks, particularly with homegrown dimensions, essentially do not hit enough tripwires. They are really not that sophisticated. They can be done relatively nimbly and quickly, so it means we are going to have them from time to time. The second thing we know is that al-Qaeda is not the only threat that we need to be dealing with to the homeland. What we also have, with the example of 9/11, is the illustration of how warfare will be waged against the United States in the 21st Century. This is a country that is so dominant on the conventional military realm, it is just insane for an adversary to want to take on our second-to-none armed forces. The future battle space, therefore, is in our civil and economic space, with the critical infrastructure that underpins the great strength of this Nation. That genie came out of the bottle on 9/11, and we see it primarily in terms of the current threat environment in the cyber realm, where, through the use of cyber attacks on critical infrastructure, we are not only talking about disruption of service but sabotage of those key components with loss of life and huge economic losses. Any current and future adversary of the United States will essentially gravitate to wanting to target the critical infrastructure that underpins the power of this country, and we have to think about defensive measures to deal with that. The other key hazards that we definitely face that falls under the homeland security mission are always clear, always present, age-old; they are natural disasters. In the big scheme of things, one it is hard put in some cases to come up with a terrorist attack that can come close to causing the loss of life and disruption of property as what Mother Nature can throw our way. And in that regard, we have to be prepared to deal with natural disasters because we cannot prevent them. Now, what is the implication arising from the fact that we have smaller attacks that are more difficult to prevent, a growing asymmetric threat largely through cyber that we have to defend against, and the ongoing risk of natural disasters? It is that we really have to take homeland security very seriously and not imagine, as General Hayden also pointed out, that all threats can be managed beyond our shores. We have to manage them here at home. How do we go about doing that? I argue that three key ways are important. One is we have to reset some expectations with the American public. There are limits to what the Federal Government can do to prevent every possible hazard, and responding to them is all-hands evolution. We have to say frequently and often that bad stuff is going to happen from time to time, and the measure of an individual's character as well as our Nation's character is how you cope, not necessarily that you prevent every bad thing from happening. Overcoming adversity has always been part of our national DNA, and it is something that we are going to continue to need as we move forward. The other is this real tension over secrecy--and, Senator Collins, you certainly highlighted it--about the leak issue. On the one hand, you cannot engage civil society unless we are more forthcoming about threat, about vulnerability, and, very importantly, what it is we all have to do. So we really have to figure out how we not keep everything in a cone of silence, but we really push the envelope on pushing information out. These small attacks have almost always been broken up by locals or by citizens. We have to make them a part of the solution. And the last thing I suggest is that an overarching focus going forward is this concept of resilience, of building a more resilient society. In a world where there are no risk-free zones--and I have yet to find one--it will be the communities, the companies, and the countries that are best able to manage risk, to withstand it, to promptly respond and recover from it, and to adapt to it that will be a competitive advantage over everybody else. People will not invest in and live in places that when they get knocked down, cannot get back up. They will live in places that can manage risk very well. America historically has done that, and we need to harness that capability again, and the focus has to be around individual resilience, our self-sufficiency, self-reliance, character that was very much a part of our Nation's blood, our companies, our communities. It is, in other words, a bottom-up effort that we need to be engaged in versus a top-down one. And taking on this effort, I would argue, has a remarkably beneficial effect. It reminds us why we come together as communities in the first place, because there are some problems we cannot manage all by ourselves. And it turns out that we have to work together as a society in order to nail down these problems. So a call to the American people is necessary because the threat and the ongoing hazard risk necessitates the engagement of the private sector and necessitates the engagement of everyday citizens and companies. We need to move away from essentially a largely offense-based and largely overreliance on Federal capability and not one that engages on the lowest levels. I just want to finish with a final number to help us put this all in context on the away-versus-home sort of investment. If we take the rough number of the cost of war operations since 9/11, the number that is used is roughly about $1.3 trillion. That is what we have invested in those war operations to make this country a bit safer. Well, that turns out to be a burn rate of $350 million a day every single day for a decade, $15 million an hour every hour, 24 hours a day for a decade. Fifteen million dollars is the highest we have spent as an annual investment in Citizen Corps, which is a program designed to get everyday citizens to play a voluntary role in supporting front-line first responders. That is one hour of our investment in war operations in a decade. I think we need to put some resources where the need is, and that is in how we basically make our Nation a bit more secure in defense and preventing and prepare to dealing with the kinds of challenges that are facing us today. Thank you so very much, Mr. Chairman. Chairman Lieberman. Thank you, Mr. Flynn. Again, an excellent statement. And I agree with you. We have found in some ways, through the See Something, Say Something programs that began in New York, a way to involve the citizenry, and it has been effective. But we have only begun to do that here. We will do 7-minute rounds of questions. General Hayden, I will start with your evocative beginning and ask a question that is either an overview of the philosophical or even strategic stakes. You said that ``. . . most of the attributes of the age of industrialization made the state stronger and more relevant. Most of the effects of today's globalization make the state weaker and less relevant.'' I presume that within the term ``globalization''--I know you are quoting General Scowcroft, or paraphrasing him-- that he must have meant digitalization, information technology, and the whole array of modern technological development. General Hayden. I think he did, Senator, and that actually might be the best poster child for the whole process. Chairman Lieberman. Yes. General Hayden. But it is just not confined to that. Look at manufacturing. Chairman Lieberman. Right. General Hayden. You pull the question of supply chain issues in a global economy. It is impossible to build even critical systems in an autarchic sort of way in which you have control over everything. Everything has just gotten so much more interconnected that it allows, again, actors that were very small, self-motivated, as Mr. Jenkins pointed out, and cannot be satisfied. A degree of destructive power that we have just never experienced. Chairman Lieberman. I agree. So let me make this statement and then ask you to respond. Certainly in terms of the threat to us, as you just cited Mr. Jenkins, small groups, non-state actors, like we saw on 9/11 and since, can do great damage to us. But I want to just mention this irony, and I think you are right that the developments of digitalization and globalization, ``have made the state weaker and less relevant.'' And notwithstanding the exchange I just had with Mr. Flynn about the citizens' responsibility, it is the state ultimately that in our country still has the constitutional responsibility to provide for the common defense. So really part of what I hear you saying, paraphrasing General Scowcroft, is that the state has to figure out how to get in the new game in a defensive way, how to protect the citizenry, which is our fundamental responsibility in the Federal Government. General Hayden. Senator, that is exactly the message I was trying to lay out. The effects of the broader environment work against state power, make it more difficult for states to influence events for a variety of reasons. It does not change the moral, political, or legal responsibility of the state to protect its citizens, and that is precisely the dilemma we now have. I will use an example. We are very sensitive in this country because of our political culture and--God bless us, I believe in it strongly--foreign and domestic intelligence and law enforcement that protected our liberties very well, and the threat to our security that created for two centuries, not so much. Now it does. And so we now need a new formula. I am sure Senator McCain is very aware of this. Getting NSA involved in terms of defending something other than ``dot-mil'' Web sites seems to be an obviously clear thing to do because of its capability. But our old structures work against that. It is very difficult for us to digest that institution assuming that new role. Chairman Lieberman. You are absolutely right, and, in fact, that is exactly what we are dealing with now in the cybersecurity legislation because you really want NSA, which has traditionally, and still does largely, had responsibility for protecting the country and operating overseas, protecting us from overseas attack, but then you have DHS with a set of responsibilities for homeland security, and now the FBI with law enforcement responsibilities. We have a challenge of how we break through the traditional stovepipes and get them all at the table together to protect our security against state actors and non-state actors in a cyber world is a challenge we have. I appreciate that exchange. Let me ask one of those questions we tend to ask, which is I would ask you to be much more simplistic than I know you want to be, but I want to ask each of you. Tell me what you would say today are the two or three, your choice, most significant threats to our homeland security. And then give us a guess--and I agree with what Mr. Cilluffo said, that prophecy in this area is pretty close to astrology. But give us your guess about whether your ordering of the threats to our homeland security will be the same 5 years from now or 10 years from now. Mr. Flynn. Senator, I will begin with the one I have been testifying for a long time before this Committee about, which is I think the ongoing vulnerability of the intermodal transportation system profound disruption. I think the fact is while some measures have been put in place to improve the ability for it not to be used essentially as a weapons delivery device, that threat still exists. My concern is not so much the successful attack, which is certainly quite worrisome, but it is that the only tool in the tool bag likely is to throw a kill switch to sort it out afterwards and then try to figure out how to restart it. And what we will have, basically, is a meltdown of the global economy in the interim. So what we have there in short is a very critical system infrastructure that currently is quite fragile if we are spooked, and more work I think needs to be done there. Chairman Lieberman. So that would be by a terrorist bombing or by cyber attack. Mr. Flynn. Yes, there are two sides there, I guess. For that one, it is essentially the bomb in the box scenario that basically gets everybody looking at trains and worried. Chairman Lieberman. Right, a traditional terrorist attack. Mr. Flynn. Then my next would go to highlight the cyber threat, like a cyber attack on the grid, because everything requires electricity. We have some huge vulnerabilities with industrial control systems across all our critical infrastructure, and that one is, I think, a newer one that we need to really step out smartly on. Chairman Lieberman. Thanks. How about your guess about whether that ordering will be the same 5 years from now? Mr. Flynn. Well, I think on the current trajectory in terms of dealing with the cyber threat, our government response does not look like it is going to get any better. I worry unless we have a large incident that motivates some change--both of these problems are solvable in the next 5 years. Chairman Lieberman. Right. Mr. Flynn. The question really is our actions, not necessarily those of the terrorists. Chairman Lieberman. That is up to us, Because my time is up, I am not going to even ask you to be more simplistic. Just give me your two or three top ones and whether you think they will change in 5 years, Mr. Cilluffo. Mr. Cilluffo. I agree with Mr. Jenkins and General Hayden. Al-Qaeda senior leadership, and those that are in one way or another affiliated with al-Qaeda are still No. 1 right now. Chairman Lieberman. Right. Mr. Cilluffo. No. 2, and based on consequence, not necessarily likelihood, but if you were to break out the risk management, I would put the government of Iran and other countries that may look to asymmetric forms of attack that can have catastrophic implications. So I would not discount state sponsors of terrorism, looking to proxies and the convergence of crime and terrorism. I mean, this is scary stuff. Who knows who is exploiting Anonymous even? Chairman Lieberman. Right. Mr. Cilluffo. If it is foreign intelligence services or other organizations. Chairman Lieberman. Same 5 years from now? Mr. Cilluffo. I actually think on the terrorism threat, I am hoping our actions will mitigate that. I think cyber and nation-states and their capabilities------ Chairman Lieberman. Will become a greater threat. Mr. Jenkins. Mr. Jenkins. I am not nationally recognized in the field of prophecy, so I am going to be very cautious about---- Chairman Lieberman. But we will convey that authority on you officially today. [Laughter.] Mr. Jenkins. I am not going to try to identify the group or the event, but rather I'll talk about something really internally on our side, and that is our psychological resilience. Look, terrorists cannot win by force of arms. They can hope only to create terror that will cause us to overreact or destroy our own economy or sap our will, and that makes our determination, our courage, our self-reliance, our sense of community part of the assessment, and these are really difficult to measure. But there are some vulnerabilities here in terms of our tendency to overreact and the divisions that we have in our own society. So I really look internally and say, ``What really can we do''--as Mr. Flynn and the others were saying--``about really strengthening our own capacity, not just our physical capacity but our psychological capacity?'' Chairman Lieberman. Right. Mr. Jenkins. And I think that is going to remain the same. I hope it does, because there are some trends that say some of these divisions in our society are going to get worse. Chairman Lieberman. Well said. I agree. General Hayden. General Hayden. Senator, I would agree with all that, and let me just add one. If you look at dangers in the cyber domain, the actors, the sinners, you have criminals, anarchists--now often called hacktivists. States are generally stealing our stuff, and I know some states can be very dangerous, and they are very capable. But, in essence, a state has to judge whether or not they are making themselves vulnerable to retaliation. Criminals are stealing our money. They are in a symbiotic relationship with their target. Parasites are generally not motivated to destroy their hosts so they do not bring about catastrophic damage. I am really worried about that third layer, the anarchists or the hacktivists. They are currently the least capable, but as time goes on, the water level for all these ships is rising in the harbor. So imagine a world in 2, 3, or 4 years in which the hacktivist groups, the ones that cannot be deterred, who cannot be satisfied---- Chairman Lieberman. You are talking about cyber attacks? General Hayden. Yes, sir. Those that cannot be deterred, cannot be satisfied, begin to acquire tools and skills we associate with nation-states today, and I think it gives you some sense of how dramatic that threat can be. Chairman Lieberman. Thank you. Senator Collins. Senator Collins. Thank you, Mr. Chairman. General Hayden, I want to draw a distinction between what Mr. Flynn said about the need for more citizen involvement versus the leaks that I think have made it more difficult for our country to defend ourselves against both current and future threats. I certainly agree with Mr. Flynn that an alert citizenry in many ways is our best defense. We have seen that over and over again. The Times Square Bomber, for example, was caught by an alert street vendor. The Chairman and I are the authors of the See Something, Say Something law that applies to the transportation sector. But it seems to me that is very different from leaks from within agencies, from within the Administration, perhaps from within the White House, that reveal highly classified information, may compromise sources that are working with us, and that, for example, identify the President's personal role in targeting terrorists. Could you comment on the impact of these national security leaks, of which there have been a great many recently, on our ongoing counterterrorism efforts as well as our larger effort to stay ahead of those who would do us harm? General Hayden. Senator, as I think Mr. Flynn pointed out, this is a hard question in a democracy, but let me take the negative side first and then maybe treat very briefly some of the dialogue that might be more appropriate and proper with regard to what espionage services do or do not do. I think the single greatest toll on us by the unauthorized disclosure of information--for whatever purpose, even for policy reasons that may have some legitimacy or political reasons that are understandable, if not forgivable--is the confidence in potential partners in working with us and their belief that we can be discreet. And that works down to the guy on the street who is going to betray the organization of which he is a part, only if he has confidence that you can keep that relation secret, to the foreign intelligence service who might be willing to do something very edgy with you, lawful, certainly, but politically very edgy in our government and in their government, they will only do it if they can count on your discretion Let us use one that was authorized, one I am very familiar with. The Administration decided several summers ago to release the Department of Justice memos when it came to the CIA detention and intelligence program. A separate question, something fully within the ability of the President to do. That is not the issue. But that was over the objection of the then current CIA Director and six of his predecessors. I can imagine intelligence chiefs around the world saying, ``When I meet with that person and he gives me assurances of secrecy and discretion, it is now clear to me that he does not have absolute control over that process inside the American political system.'' That is the dilemma we face. Now, to echo something that Mr. Flynn said earlier, though, when I came to NSA in 2000, I actually tried to make some of what the Agency was doing more public, and the reason I did that was I did not think the American people would give us the authority and the resources to do that which I thought we had to do without having a greater comfort level with regard to what the Agency was, with whom it was populated, and how it deeply respected American privacy. So there is this need to have this dialogue. Let me end with this, Senator. I had a panel of outside experts, a board of advisers at the CIA. I gave them tough problems. The toughest problem I gave them was this: Can America continue to conduct secret espionage in the future inside a society that every day demands more transparency and more accountability from every aspect of national life? And that is where we are. That is where the dilemma is. Senator Collins. I would say that I think there is an easily drawn distinction between educating the American people about the threat generally, the role played by various Federal agencies, the need for certain authorities versus getting into the details of specific counterterrorism actions that may compromise the agent involved--I think of that poor physician in Pakistan, for example, who is now in jail; I think of other cases more recently that have occurred in Yemen--and also would jeopardize, as you said, the willingness of foreign intelligence services to work with us, to trust us not to reveal the details in a way that may compromise their government politically or may truly put in danger sources and methods. General Hayden. I agree totally, Senator. Senator Collins. Thank you. Mr. Cilluffo, I want to get back to an issue that you touched on which I think is so important, and in some ways it contradicts a little bit or takes a different view from Mr. Jenkins' testimony in which he talks about a failure of al-Qaeda, a marketing failure, to spread its ideology in a large-scale way. You, on the other hand, were critical that there is a lack of a strategy to counter the narrative that inspires people, whether as larger groups or countries or as individual lone wolves. And this is an issue that the Chairman and I have brought up over and over again with the Administration, the failure to appoint a point person to come up with a narrative, the failure to recognize the term of Islamist extremism within our country. What do you think we should be doing to more effectively put out a counter-narrative to help dissuade young people in particular who may be drawn to the radical perversion of a great religion, Islam, that they are seeing on the Internet? Mr. Cilluffo. Thank you, Senator Collins. I do not want to suggest we are completely out of step in some of this thinking, but I do think our efforts to address the counter-narrative and counter-radicalization in countering violent extremism (CVE) is lacking at best. In fact, I think that is the missing dimension of our counterterrorism statecraft right now. We are having major successes kinetically. We have to continue to do that, but it needs to be a full complementary approach, all instruments of statecraft. And let me also note that I very much supported the letter you and the Chairman sent to Mr. Brennan in terms of the release of what could very liberally be called the CVE strategy. My view--this is personal, and I am not sure everyone else will see it this way. It is about going negative. It is not about what is great and this, that, and the other thing. Think of a negative political campaign, expose the hypocrisies, expose the lies, and illuminate the seamy connections to drug traffickers. It really is kind of frustrating that the country that invented the Internet, the country that is home to Madison Avenue, the country that is Silicon Valley is getting our butts kicked in this space. So I would feel we need to be able to--rather than try to look at--just expose the negatives and then bring up the defectors. There have been so many defectors of al-Qaeda who are going to have much more resonance, they are going to have more balance, or street cred, as my kids might say, with the community than any of us will simply because they have come out. They have made the arguments justifying acts of--well, they should be--we should have a Web site where you can get all of that. And then it is not because Carie Lemack is here, but the victims are so important, and why don't we know their stories? Why don't we know their dreams? Why don't we know their lives' aspirations? We simply do not. So this is not to be pejorative, but we need a Facebook of the dead. We need the equivalent of all these voices, all these dreams--faces, visuals, and pictures, not nouns and verbs, actual visuals. And I think that to me has been lacking. The State Department is doing some decent work at the Center for Strategic Counterterrorism Communication right now, but more needs to be done. Senator Collins. Thank you. Chairman Lieberman. That was a great answer. Thank you. Thanks for mentioning Carie Lemack. I join you in welcoming her. If it was not for her and a lot of the other survivors of 9/11, we probably would not have passed the Homeland Security Act in the first place and would not have created the 9/11 Commission and would not have passed the 9/11 legislation. Second, your reference to negative campaign advertising is very--it is relevant. Mr. Cilluffo. I am all for that. Chairman Lieberman. It is relevant. So maybe what we should do is form a Super PAC to begin to negative advertise against Islamist extremism. Mr. Cilluffo. Sounds good to me. Chairman Lieberman. I have one or two people I can think of who might contribute to that. I apologize to my colleagues because my late arrival may have affected the order somewhat because our rule is that we call in order of seniority on the Committee before the gavel, and then after the gavel in order of arrival. So for your information, the order is Senators Carper, Coburn, McCain, Johnson, Brown, and Pryor. Senator Carper. OPENING STATEMENT OF SENATOR CARPER Senator Carper. Thanks, Mr. Chairman. I want to commend you and Senator Collins on assembling really an exceptional panel, and we thank you each for joining us again today and for your testimony and for your responses. This is really time well spent. I have been slipping back into the anteroom here a couple times during the hearing. We have a group of soybean farmers from the Delmarva Peninsula, and to go back to the point that you raised, Mr. Flynn, we are experiencing a drought on Delmarva, high temperatures, no rain for some time, and it is not just a drought in our part of the country, but it is apparently a nationwide drought. And the threat that poses to our homeland, to our economic security, is really significant and could be severe. I mention that because the nature of the threats to our country tend to change over time. The war that Senator McCain and I served in in Southeast Asia, the kind of threat and the way we fought that war was different than the war that my Uncle Ed fought in Korea a generation earlier. The Persian Gulf War was different from what we did in the Vietnam War. And the war in Iraq is different from really the Persian Gulf War, although the terrain was pretty much the same. In Afghanistan, it is different still. We figured out, thanks to people like David Petraeus, how to be successful in Iraq and I think how to be successful in Afghanistan. And we need to figure out how to be successful in this next threat that we face, growing threat that we face, and that is cybersecurity. This is a panel where, as you know, we get along pretty well here, Democrats, Republicans, occasionally we let in an Independent. [Laughter.] But we work well on this Committee, and the fellow to my left here, a dear colleague, and the fellow over there, are close friends, and they have a different take on what we ought to be doing on cybersecurity legislation. And we are not going to have a better panel, I suspect, than what we have right now to help us find a little something closer to common ground. I am going to start with you, General Hayden. Looking at the legislation that Senator Collins and Senator Lieberman have introduced with the support of a number of us, how do we make it better? How do we make it better in terms of more effective, and how do we make it better in terms of getting something done politically so that we can help address this threat? One of our dear colleagues is Senator Michael Enzi from Wyoming. He has something called the 80/20 rule. And I said, ``What is the 80/20 rule, Michael?'' Several years ago, I was talking about him and Senator Kennedy working so well together, and he said, ``Ted Kennedy and I agree on 80 percent of this stuff. We disagree on 20 percent of this stuff. And what Ted and I have decided to do is focus on the 80 percent on which we agree.'' Now, I do not know in cybersecurity if we should have an 80/20 rule or 70/30 rule or a 60/40 rule, but we need to get something done here this year, and we cannot go home without completing action. And if we only do 60 or 70 percent of the deal, that is a lot better than nothing. General Hayden. General Hayden. Yes, sir, I will be very brief and probably overly simplistic. I would do it all. I do not view these fundamentally to be competing bills. I would get NSA in on the field. I would try to get standards into our critical infrastructure. And I would take Congressman Mike Rogers and Congressman Dutch Ruppersberger's bill about information sharing, and I would do that, too. I think they are all steps in the right direction. And we can adjust fire in a year or two. With clear, close, and conscientious oversight, we will make adjustments. But sitting here freezing ourselves into inaction is--I hesitate to say any course of action is better than standing still, because obviously there are some that could be very destructive. I do not view any of these in that light at all. I think they will all move in a positive direction, and we can make adjustments as needed. Senator Carper. I am going to ask you to say that again. Mr. Chairman, Senator Collins, I am looking for some common ground with Senator McCain over here and the renegade group that he is running around with. But I just said it to General Hayden--Where is the common ground? Where does it lie? And he gave us about one minute that was very insightful. General Hayden. I would do them all. We need NSA in on the field. We really do. We need information sharing. The bill coming out of the House Intelligence Committee, Chairman Rogers and Congressman Ruppersberger, we need standards for critical infrastructure, check, check, check. I would do it all, and I would keep an open mind, and I would adjust fire 1, 2, or 3 years into the future as each of these begin to roll forward. Senator Carper. All right. Mr. Jenkins, any thoughts or reactions to that or other thoughts that you have, please? Mr. Jenkins. No, I certainly would agree with that. Look, we are dealing with a technology that moves at about 150 miles an hour here. Legislation moves at about 15 miles an hour. And our adversaries are somewhere in between. They move very fast and exploit vulnerabilities with the new technologies as fast as they come out. And we spend a long time trying to catch up with them. The longer we delay in implementing these things, the greater that gap grows. In that particular case--I guess you are going to have two former soldiers here that are agreeing-- you do something now. It is not going to be 100 percent right. And you watch it carefully, and then you make adjustments as you go forward. So get these things moving, as opposed to waiting to try to find the absolute perfect piece of legislation, and by the time we do that, the technology is going to be 1,000 miles ahead of us. Senator Carper. Thank you. Mr. Cilluffo, please? Mr. Cilluffo. Senator Carper, I think it is an important question. It is a significant set of issues. I do feel you can meld the various pieces together. There are some areas of that 20 percent of disagreement that are not trivial. But I do not see them as mutually exclusive either/or propositions. A couple of fundamental things. One, it is not about regulation. It is about building standards, self-initiated, that the various sectors can identify. I kind of feel like it is kids' soccer, and I have a daughter who just made it to the finals in regionals, so they get better when they get older, I promise you. But when they are younger, they all swarm the ball. So at the end of the day, let us not look at the technology du jour. But I can tell you this. If we do not act now, whatever is going to come after something occurs will be much more draconian, and it will not be as constructive as I would argue it could be. Two, the other thing to keep in mind, we are very reactive. The cyber domain is very much reactive. There is nothing in prevention. We need active defenses. We need to look at deterrents. We need to enhance our offensive capabilities. We need to do so in a way that articulates but does not compromise operations and secrets, to Senator Collins' point. We have not done any of that, which to me is a little frustrating. So the time to act is now. Long on nouns, short on verbs. Let us get it done. Senator Carper. Thanks so much. Mr. Flynn. Mr. Flynn. I just want to emphasize again that we will need standards, and the debate really has got to be about just how we can achieve those. We have a number of models, and they are not all regulation, but we need standards, and we need incentives for standards. So let us just move forward on that. I would suggest a piece that could be quite helpful in getting to a mature end state is missing, which is engaging universities to be a part of the solution. We talk about private-public cooperation, but completely missing from this is the role of universities. A consulting professor out of Stanford University, literally as something is going up on the white board, is thinking about how to market it. The government is coming in multiple years later. The universities are creating some of the problem, but we are trying to retrofit to fix. Let us get them engaged. They can be helpful, honest brokers. They can bring some expertise. And they try to change the culture that you need, or we all need, to be mindful of the risks that are associated with cyberspace. And I do not see much role given to universities a part of the legislation, and I think anything could be added to that. They are one of the few institutions Americans still somewhat respect, so let us get them in the game and make sure that expertise and some of that honest broker role, I think, can be harnessed. Senator Carper. Good. Those are very helpful responses. I would just say to my colleagues, Senator Lieberman and I, and probably Senator Collins, have talked with the Majority Leader just in the last 24 hours about how do we move forward. He has committed to bring cybersecurity legislation to the floor during the course of this work period, and it is imperative that we do that. He is reluctant to provide an unending amount of time. We cannot spend a week or two doing this. But to the extent that we can take some of what you said here today to heart and to enable us to quicken our pace, maybe get something done, we can make very good use of that week, and we need to. Chairman Lieberman. Thanks, Senator Carper, for your line of questioning, for what you said. Thanks to the witnesses for their response. It was interesting to me that in the response to my questions about the threat to homeland security today and what it would be 5 years from now, there is a clear presence in your answers of the cyber threat and the extent to which you feel it will grow. So we really have to act. We have a chance to act thoughtfully this year, to begin something so that we are doing it not reacting to an attack in which, I agree, what we do in reaction will be much less well thought out. And I agree, we have to find a way to do it all, do information sharing and do standards as well. Senator Carper. Mr. Chairman, could I just have another 30 seconds? I will be very brief. Chairman Lieberman. Sure. Senator Carper. Some people think we do not get much done around here. Just in the last 7 months, we have actually agreed on bipartisan legislation on the Federal Aviation Administration reauthorization; on patent reform legislation; free trade agreements with three major countries, trading partners; Export-Import Bank reauthorization; the so-called Jumpstarting Our Business Startups Act to improve access to capital; transportation legislation; Food and Drug Administration reform; and flood insurance. We passed a good postal bill in the Senate, and a good agriculture bill. That is a pretty good track record. And what we need to do, I think, in the Senate, is to try to set the example for our colleagues in the House and just to get something done. Chairman Lieberman. Thanks, Senator Carper. I know that Senator McCain is inspired by your statement. [Laughter.] And I could see the smile on his face. You made him very happy with that report. Senator McCain, welcome. OPENING STATEMENT OF SENATOR MCCAIN Senator McCain. Dare I point out that we have not done a single appropriations bill? Dare I point out that we have not done the defense authorization bill? Dare I point out that we have done literally no authorizing bills with the exception--12 bills have been passed by this Congress. That is the least in any time in history. But we will continue that debate at a later time. Chairman Lieberman. Senator McCain, you are up. Senator Coburn was next, but he had to leave. Senator McCain. Thank you, and I appreciate the enthusiasm and the positive attitude of my dear friend from Delaware. First of all, my friends, in all due respect to your comments, I have been around here 25 years, and I have grown to believe over time that the Hippocratic Oath is the first thing we should observe: First, do no harm. I have seen legislation pass this body that has done a great deal of harm, so when you say do something, one thing we should not do is not get it right. And one of the things we should not get wrong is giving the Department of Homeland Security the authority to issue a blizzard of regulations unchecked and unmonitored. Also, information sharing has to be done. You mentioned the universities. How about Silicon Valley? They are the people that really know how to react rather than the Department of Homeland Security. The next time you go through an airport, you will go through the same procedure that you went through right after September 11, 2001. So my confidence in the Department of Homeland Security to be the lead agency is extremely limited. With that, I would like to move on quickly. General Hayden, would you say that these cyber leaks about Stuxnet and these others is a significant blow to national security as well as our relationship with other nations? General Hayden. Senator, the common denominator is the blow to relationships with regard to discreet relationships, the lack of confidence. That has to be very painful, and we will suffer for that over the long term. Each of the leaks in terms of its specific harm had a different effect. The one about how we do or do not do drone activity, for example. Senator McCain. I am specifically talking about cyber. General Hayden. On cyber, whether the story was true or false, a publication that the United States was responsible for that activity is almost taunting the Iranians to respond at a time and in a manner of their own---- Senator McCain. I was just going to say, if I were the head of Iranian intelligence, I would have been in the Supreme Leader's office the next day. General Hayden. Senator, it is Qasem Soleimani, and I would have gone in saying ``Remember that briefing I gave you about a year ago, and you told me to put it on the back burner? Well, I have brought it forward.'' Senator McCain. Would you say that given the nature of it and given the book, I mean, like people being taken up to the presidential suite in Pittsburgh to be briefed on Iran, that these leaks probably came from the highest level? General Hayden. Senator, I will defer. Although I have assigned the book as a textbook, I have not yet read it. Senator McCain. All right. Mr. Jenkins, let us talk about Mexico really quickly. They just had an election. Obviously, the Mexican people are extremely frustrated. As you pointed out in your testimony, 50,000 people have been murdered. The Mexican people, with some justification, believe that the United States is the destination. Why should they be the fall guy for all these deaths, terrorism, killing of journalists, and all the terrible things that are going on in Mexico? How much effect do you think over time this situation is going to affect the United States of America as far as violence and also corruption in our country? Mr. Jenkins. I think it is already having an effect. Look, the criminal cartels in Mexico are acquiring vast sums of money. They are diversifying. They are going into legitimate businesses, and that is going to give them increased revenue flows. But the one thing they are going to do is move downstream; that is, in the drug business, which is their primary form of commerce in this country, the profits increase as one gets closer to the retail level. That is, at the cultivation level, at the production level, the profit margins are narrower. As you go on through the process, the big profits increase. They are going to move downstream to take control in an alliance with gangs already in the United States, exploiting those alliances to take increasing control of the drug traffic in this country. That is going to set off wars between them and wars with others in this country, and we have seen the quality of violence with which they conduct those wars in Mexico. So this is going to put them in increasing direct conflict with U.S. authorities. They will try first, as they always do, to suborn those authorities with cash and with other means, and when that fails, with the kind of direct challenges to society itself where you get this quality of violence, not just violence as a norm but beheadings, torture---- Senator McCain. I understand. Mr. Jenkins [continuing]. Things of this sort, as an effort to intimidate the entire society. Senator McCain. It is my understanding that the price of an ounce of cocaine on the street in any major city in America has not gone up one penny. Is that correct, in your assessment? Which means that we have had no success in restricting the flow, the old supply-and-demand situation. So we can identify the leaders of the drug cartels in Mexico, but we do not seem to be able to identify the leaders in the United States of America. Mr. Jenkins. I do not know that we cannot identify or actually, I think---- Senator McCain. But if the price has not gone up, isn't the point that we have to do something different? Mr. Jenkins. That is true. The fundamental strategy, to the extent that we base our strategy entirely upon either crop substitution or interdiction, we have to do those. But that is not the most effective way we can respond. The strategy has to be fundamentally altered. Senator McCain. Should we have a conversation in the United States about the demand for drugs? Mr. Jenkins. We have to do demand reduction. If we can do demand reduction, then we can suck the profits out of a lot of this. Senator McCain. Do you think it will be very interesting what strategy the new President of Mexico is going to adopt? Mr. Jenkins. The new President of Mexico has addressed the issue where violence in Mexico has become the issue itself, not the criminality that creates the violence, but just the existence of the violence itself. Senator McCain. And the corruption. Mr. Jenkins. The solution that he has proposed in his most recent speech is that he is going to basically put the army back into the barracks and respond with police. Now, that sounds good, and it will create a new police force, and that is what he is promising to do. That will take time and resources. In the meantime, the only way you can significantly reduce the violence in Mexico is by achieving some level of accommodation with the cartels themselves. Now, that brings us potentially back to the bad old days. Senator McCain. That brings us back to the Colombian experience under President Pastrana. Mr. Chairman, I have just a short time. Maybe Mr. Cilluffo and Mr. Flynn would like to comment. Mr. Cilluffo. Just very briefly on Mexico, I think it also does require rethinking our own doctrine--it is a mixture, a hybrid threat, a hybrid set of issues from a counterinsurgency, counter narcotics, counterterrorism, even from a tactical perspective, as well as counter crime. So, I mean, it depends how we look at it. I think you brought up Plan Colombia. When that was rolled out, I do not think one person in any room would have thought that would have been a success many years later. And if you look at it, it is a success. But it also required more than a traditional straight-up law enforcement function. It did address the corruption issues, judicial issues, law enforcement, but ultimately you had a para-law enforcement or paramilitary role that I think played a significant role in its success. Senator McCain. Mr. Flynn, doesn't it also indicate that we still have significant problems with border security? Mr. Flynn. Thank you, Senator. The first time I actually testified before Congress in 1991 was on this issue. In terms of what Mr. Cilluffo just said about Plan Colombia, one of the things that I remember commenting on a decade ago was that while that may have some prospect for success, almost certainly it will displace the drug trade into Mexico, and Mexico is a much more difficult problem for us to deal with being literally on our border. And yet there was no catcher's mitt strategy. We were so focused on who the current bad guys are and how we disrupt it, we were not thinking about how the commodity might actually flow and figure out what the plan to respond should be. Senator McCain. Which is also true of Central America as well as Mexico. Mr. Flynn. Absolutely. At its core, the arithmetic is pretty straightforward which you have laid out. Cocaine is just as available today in terms of price, actually at higher quality, than it was in 1980, adjusted for inflation. That is the reality. The bulk of the money is made in retail, as Mr. Jenkins just pointed out here, in the United States. The arithmetic is: Take a kilo of cocaine--the amount of dollars that the coca farmer gets is roughly about $100. Then if he turns it into paste, he gets $300. If they turn it into refined the high- quality pure cocaine, then it is up to $1,000. They land in the United States with about 12,000 kilos, and if we distribute it, about $100,000. So that is where the money is. If you do not get at the demand, you are really not going to affect the dollars, and this trend that Mr. Jenkins highlighted of essentially moving retail, capturing where the money is, is something I think should be deeply worrying for us. At its core, though, this is why this is such an ugly problem. Ninety percent of the use is by addict population. When we reduced half the casual use of drugs in the 1990s, that would affect roughly about 5 percent of the demand. Your addicts consume the overwhelming majority of drugs because they have very high tolerance levels, and it is a daily activity. And so if you do not go after your addict population, you are not going to make a dent on the market, and that is a messy population to try to deal with to drive down demand. But that is the economics of it. Senator McCain. Thank you, Mr. Chairman. Chairman Lieberman. Thanks, Senator McCain, for focusing on that unique and serious threat to our homeland security. Senator Johnson. OPENING STATEMENT OF SENATOR JOHNSON Senator Johnson. Thank you, Mr. Chairman, first of all, for your leadership, as well as Senator Collins, on this issue, and for holding this hearing. I would also like to thank the witnesses for their time and very thoughtful testimony. One common thread here is the power of information, and I would like to go back to what Senator Collins was talking about--and Senator McCain also talked about--in terms of our intelligence gathering and the damage caused by these leaks. I do not want to rerun the testimony in terms of how damaging they have been. I want to talk about how we repair that damage. What is the way we can improve our information in our intelligence-gathering capability if we are going to secure the homeland? And, General Hayden, I would like to go to you. General Hayden. Well, Senator, it is almost better than a locked door because there are many opportunities to do a lot of things better. Let me depart from the first point about protecting sources and methods, and I think that is what Senator Collins was saying is the distinction. You can talk about how law-abiding your force is, maybe even how effective it is. But when you get into revealing sources and methods, it is at a great cost. And so I think we need to be especially protective of that. Let me give you a bit of a dilemma. Some of the things we are doing--and let me use targeted killings against al-Qaeda as an example because a lot of that has been declassified. So much of that is in the public domain that right now this witness with my experience, I am unclear what of my personal knowledge of this activity I can or cannot discuss publicly. That is how muddled this has become. And I think to a first order, just clarity so that folks understand what is on the one side and what is on the other in terms of public discussion. That would be the first order. Senator Johnson. Mr. Cilluffo, you talked about deterrence when it came to cybersecurity. I guess I would like to ask the question in terms of deterrence so we do not have future leaks. Now, we do have a couple prosecutors assigned to this case, ones that I do not necessarily have confidence in. I think there is some conflict of interest. Is there a way that we can provide that deterrence in a more rapid fashion? I think our Chairman mentioned that the last successful prosecution of a leak was 25 years ago. Can we really rely on the Justice Department to provide that deterrence in the future? Mr. Cilluffo. I do not have a good answer for you, but I think it is the right way to look at it, because if there are not consequences, then behavior will continue in whatever space we are looking at. The big impact is what General Hayden was saying. Potential relationships with third-party and other intelligence services could suffer. And if we are not able to build some of that cooperative relationship, none of whom wants to advertise it, we will know what the impact has been. As to the leakers themselves, that is a question far beyond my ability to answer. But you need consequences, absolutely. Senator Johnson. So in order to get to this in a rapid fashion, I guess, if we cannot rely on the Department of Justice, which I do not believe we can, I believe we have to rely on Congress. And I believe it is really this Committee that has jurisdiction, so I guess I may be unfair to turn to the Chairman here, but I think what we really need to do--and I would like your comments on this--is start holding hearings. If they have to be classified, fine. But I think we need to get to the bottom of these leaks. We need to figure out where the leaks occurred, whether crimes occurred. And I guess I would just ask the Chairman and Senator Collins to potentially consider doing those types of hearings. General Hayden, can you comment on that? General Hayden. Sure. It has proven very difficult within the judicial system to push this forward in a way you are describing that creates a deterrent--the laws, the First Amendment, a whole host of things. And here we are trying to impose a judicial punishment. Senator I have not thought it through, but I have begun to think broadly personally that maybe this is best handled by the political branches, that the consequences may be in terms of policy and politics as opposed to judicial. And in that case, the Congress with its oversight authority could use that function to perhaps create the kind of deterrence that you are describing, because we have not been successful going down a purely judicial track for lots of reasons, some of which actually I understand and appreciate in terms of the First Amendment. Senator Johnson. Right, and we have talked about complacency. If we sit back as a Congress and do nothing, doesn't that just feed right into that complacency? Mr. Flynn. Yes, I think it certainly can, Senator. One of the concerns that I have--and I have spent a lot of time talking to particularly critical infrastructure owners, the private sector, and folks in the civil, State, local levels--is if the impulse of the Federal folks who have information to share it is to keep it close to the chest because of the fear of consequence, then we really stifle the flow of information that needs to go down. I would just say that there are clearly some things that absolutely are disgraceful in terms of being released, have national security implications, the kind of things that General Hayden said, and we have to figure out how to deal with those. My worry is sometimes the way bureaucracies respond to those very visual events is essentially to circle the wagons, and then you can have the most common-sense piece of information not passed out to critical players. So you have cases where a former senior Secret Service agent cannot be told something because his clearance has lapsed when it is the bank he now works at is being targeted. Some of that has been improved, but there is still too much of that going on because the impulse is to keep the cards close to the chest, and that is one of the consequences of this challenge. Senator Johnson. You mentioned the word ``disgrace,'' and that might be the best deterrence, to expose it, disgrace the individuals that leak the information, that have harmed our national security, and, again, that is what I think only Congress can do and do it in a timely fashion. So that would be my recommendation. Let me turn to cybersecurity very quickly. The reality of the situation is it is going to be very difficult to pass a bill, so from my standpoint, I think we start with a step-by- step approach of what is necessary to pass. We talked about standards. I would like to ask just two questions. Who would be best to develop those standards? And then, what would be the next top priority thing that should be passed? Is it information sharing? Is it something else? Let us start with General Hayden. General Hayden. Yes, sir. Information sharing, I think, sets the groundwork. We do not get action because we do not all have a common view of the battle space, so to speak. And the more we can create this common view of the battle space, I think good people will all want to and will do the right things. So I would put an exclamation point next to that one. Senator Johnson. And that is kind of what the House bill does--really centers on that, correct? General Hayden. Yes, sir. Senator Johnson. What about setting standards? Mr. Jenkins, do you have a comment on that? Mr. Jenkins. I think standards are extremely important here. The fact is, the critical infrastructure is vulnerable to the extent that it is connected to the systems that can be penetrated by hackers and so on. We have to set standards that break that easy access into the operating systems. Now, in my personal view, in many cases, that connectivity was put in there because of convenience, not because of operational necessity. We have operating systems that are hooked up to the Internet that do not have to be hooked up to the Internet. They are not directly hooked to the Internet, but they are hooked to the corporate management structure which in turn is hooked to the Internet, and that provides a path in. And we have to separate those operating systems--somebody can mess with the corporate sites, that is one thing. But to get down into the operating systems, I think that is the real vulnerability. Senator Johnson. Just briefly, again, I come from a manufacturing background where we have International Organization for Standardization standards set by industry. I guess that is what I am getting at. Because technology moves at such a rapid pace, should we be looking to industry to set these standards themselves as opposed to the Department of Homeland Security? Mr. Cilluffo. Senator, in my testimony that is my preferred approach. I mean, ultimately the sectors are going to know their systems and vulnerabilities best. How do you ensure that they are meeting certain objectives and goals? So, to me, I almost think the ideal answer, which may be a bridge afar now, is you have a trusted third party. Think of a Good Housekeeping Seal of Approval. That is neither public nor private. That ultimately has the ability to be able to red team test vulnerability and systems, looking at it across the board. One thing, though, that I would argue--and General Hayden I think was right--I mean, we cannot allow the information- sharing piece not to occur. You cannot expect the private sector to defend themselves against foreign intelligence services. That information, we need to build on the Defense Industrial Base Initiative, the pilot that is going on right now. That should be to other critical sectors. So I do not think this should become a cigarette wrapped in asbestos. We do not want the lawyers defining the outcomes. We want the security experts. But if we do not do it now, that is who is going to define it. So, to me, let us get to that level of standards. And as much as it can be self-initiated, we should, they should. Senator Johnson. Mr. Flynn, quickly. I am out of time. Mr. Flynn. I think we have some analogues for how to do this, some examples. But I do believe it needs to be the standards that are built with private sector input. They know where the vulnerabilities are. They know what the workable competitive solutions are. There has to be some enforcement, basically because there are often a lot of free riders. Big companies are responsible with brands, but there are small players who come in who do not want the cost. So everybody has to know it is a level playing field. So third parties, that is often a fee-based approach to make sure everybody is playing by the rules, is important. Security, though, is a public good, so I do think you need to essentially audit the auditors. The model that I come out of, my Coast Guard background, we have standards set for very complicated things--the safety of ships. They are enforced by private third-party players like the American Bureau of Shipping and the fees cover that. But the Coast Guard spot- checks the system, and the way it ends up being enforced is if it stops a vessel that clearly got an approval by a third party but is not up to speed, not only is that vessel held, but everybody else who used that lousy classification society gets held. And that keeps the standards up. So there is a role for government, I believe, because it is a public good we are talking about. But I think it is that building block. Industry develops the standards. The third party is a largely enforcement role, but government has a role to provide some oversight. I hope we could come to some reasonable closure on this because it is so important, the risk is so great. Senator Johnson. Thanks a lot, Mr. Chairman. General Hayden. Senator, if I may just add one additional thought? Chairman Lieberman. Go ahead. General Hayden. As we create standards, we all know what the standards should be, and then industry has to decide. There are costs and benefits. There is risk you embrace, risk you cannot embrace, and so on. We need something overarching to help identify and categorize and quantify risk because if an industry is left with its own field of view, the risk will be adjudged based upon how much it costs the industry rather than how much it costs the broader critical infrastructure. An overly simplified example, we lost power in Northern Virginia a week or two back. That obviously cost something to the electrical industry. But its impact was infinitely beyond the electrical industry. So we need something that infuses that into the calculus when you do cost and gain. Chairman Lieberman. Thanks, Senator Johnson. Thanks to the panel for their responses. The bill that not only the Committee reported out but that has been negotiated since really follows the model of a lot of what you have described. Incidentally, I agree with you that if we do not do something, the lawyers will do it, and the lawyers will do it in the sense that there will be an attack and then there will be litigation to hold companies liable for what they did not do to protect customers from the attack. And then it will be done by lawyers arguing in court, and that is exactly the wrong place for it to happen. We are trying to build a system in our bill where the private sector is involved in a collaborative effort to set standards for who is covered by this, just to get to the point that General Hayden was talking about, and we only want to cover the most critical infrastructure defined in a very demanding way. And then in the same collaborative process, to approve standards but standards that we do not want to be too prescriptive. They are basically outcome requirements, and we are going to leave it to the private sector to comply with those. But at some point--and we are open in the bill to certified third-party auditors, if you will, private sector auditors--it could be universities, probably will be universities in a lot of cases, who the government will say, OK, you are a credible operation, you are not a fly-by-night operation, so we are going to rely on you to tell us whether the companies have met the standards. And once you do that, obviously you get some benefits, one of which is protection from liability. Mr. Flynn. Mr. Flynn. Mr. Chairman, just to add one more thing as you come to closure of the hearing, first, thank you for your extraordinary leadership during your tenure here. Chairman Lieberman. Thank you. Mr. Flynn. I would also like to commend your extraordinary staff, this bipartisan role with you, Senator Collins. I deal a lot across this body, and the staff that works so well together, I think, is a real tribute to the leadership that you both provide and also to the majority and minority staff directors. One thing I would commend to you is the amount of knowledge that is in your staffs, and it would be, I think, a tremendous service to all of us for that staff to prepare a report of its findings based on what has been learned over the course of this past decade. There is a lot of turnover at DHS. Chairman Lieberman. Right. Mr. Flynn. This used to be a very unpopular business before September 11, 2001. It was a lonely one. It got a little more popular. It is getting a little more lonely again. So harnessing that enormous capability that I see behind you here would be, I think, a service to the Nation. Chairman Lieberman. Thank you for your kind words, and I agree with you. We have been very lucky with our staff, and I appreciate you giving them that substantial assignment. [Laughter.] I have one more question, and I think Senator Collins may have one more question, too. We talk a lot about state-sponsored terrorism. The State Department has a list of state sponsors of terrorism. But, really, we have been focused over the last decade much more on non-state actors, particularly al-Qaeda and the various iterations of al-Qaeda. But as one or two of you have said, we now have the kind of reappearance on a global scale of Iran- backed terrorism. I wanted to start with you, Mr. Jenkins, and ask you how, if in any way, we should alter our response to this kind of state-based terrorism as compared to non-state terrorism? Or is it basically the same? Mr. Jenkins. Well, in terms of dealing with the Iranian thing, the terrorist campaign, these incidents that we have seen thus far, is really only one small component of a much broader set of issues in which we are engaging with Iran. And from their perspective, what they are doing with these terrorist attacks is in part saying that there is going to be a cost for what they perceive as a campaign of sabotage and assassination directed against their nuclear program. I will not get into whether that is a correct perception or not, but certainly that is their perception. Their future use of this terrorism is going to depend very much on what they calculate our intentions are about the Islamic Republic itself. If they believe--and there are radical elements within Iran that I suspect do believe this--that the aim of the United States is to ultimately bring about the fall of the Islamic Republic, then that is going to affect their risk calculations, and they are going to basically conclude they do not have a lot to lose. And they would be willing to-- they will be willing to--escalate that. Now, this implies, by the way, that there is a rational actor model: That is, what they do is in response to what we do, which is in response to what they do. And people who will challenge that rationality model, saying, no, we are dealing with apocalyptic types here who are not always going to behave rationally; but right now, in terms of our efforts to stop their nuclear weapons program, we are depending on that model to work. How do we respond to this? I think, in fact, we are going to see the continuation of a long-term, complicated, shadow terrorist war, not simply involving the United States and Iran. It will involve Israel, it will involve Saudi Arabia, it would involve others. This is a tool that they have, and here I would go back to underscore a point that Mr. Flynn made, and that is, no one can take us on in an open, conventional way. That simply is not going to work. So they have this as an instrument. They feel righteous about its use. They have capacity, and so I think that capacity is going to be used going forward. And I do not think there is any way, any easy way, out of this contest. Chairman Lieberman. Barring some shockingly surprising rapprochement with Iran and settlement of the dispute over their nuclear weapons capability program, no, I agree. I think the emergence of Iran-backed terrorist acts or attempted acts over the last year or so is obviously related to the tension that is going on between us, the Israelis, the Saudis, and a lot of others in the Arab world with Iran about their nuclear weapons development program. So they are sending a message by these acts or attempted acts. Mr. Jenkins. Well, you said barring some dramatic reversal of their policy with regard to nuclear technology. And, of course, the trajectory can go the other way as well. Chairman Lieberman. Correct. Mr. Jenkins. And, that is, the tensions can increase, hostilities can look as if they are imminent. Chairman Lieberman. Right. Mr. Jenkins. And then I think our operative presumption has to be that there will be an escalation in the terrorist campaign directed against their targets in the region as well as targets further on. Chairman Lieberman. And the second scenario, today you would have to say based on what has happened in the P5+1 talks with Iran and in their lack of any change in response to the sanctions, the second scenario is the more likely. Mr. Jenkins. The most positive assessment would be a continuation of things as they are. That would be good news? Chairman Lieberman. Yes, right. Mr. Jenkins. If it is going to move one way or the other, it probably looks as if it will head---- Chairman Lieberman. In a worse direction. Mr. Jenkins. In a worse direction, yes. Chairman Lieberman. Mr. Cilluffo, do you want to add something quickly? Then I want to yield to Senator Collins. Mr. Cilluffo. Mr. Chairman, I just want to be very brief. The red lines we historically looked at are out of focus today. From Beirut to Bangkok to Baku, I mean, you are starting to see an uptick in activity, by whom precisely is unknown, the Revolutionary Guard, the Ministry of Information, or others. But at the end of the day you are seeing an uptick in activity. The cyber issue that came up in the conversation--I mean, cyber is made for plausible deniability. That is why the extra shame if what has been said is accurate in the New York Times that we are even discussing these sorts of issues. I recently testified on the House side on Iran and cyber before all these leaks, and they are investing heavily in this space. And I would argue that they will not be discriminate. In other words, who really should shed a tear? I think it was the right thing to do to go to stymie Iran's nuclear programs and slow that down a little bit. Do not think that their response in kind would be discriminate. And those same vulnerabilities that can be used there could be exploited in other ways. So, to me, it is a significant set of issues, and the Los Angeles Police Department, I might note, has elevated the government of Iran and Hezbollah as a Tier 1 threat, highest potential threat. So their intelligence requirements are starting to kick in. Chairman Lieberman. That is significance. Thank you. Senator Collins Senator Collins. Thank you, Mr. Chairman. First, I am grateful that my friend Senator Johnson has stayed to the very end of the hearing because I do want to put into context, and to some extent counter his commission on cybersecurity and what we need to do by reminding him that General Hayden's first list was we need to do all three, and that includes protecting critical infrastructure. Mr. Flynn reminded us that critical infrastructure is vulnerable to sabotage. We have seen just in the last week what a natural disaster can do, the chaos, the loss of life, the decreased economic activity, the hardship, and the accidents that occurred at non-working traffic lights. Well, that would be multiplied many times over by a sustained cyber attack that deliberately knocked out our electric grid. And as Mr. Flynn also pointed out, not only is there a lack of protection of our critical infrastructure, but it is not as resilient as it should be, and that is why here we still have people without power in West Virginia and some parts of Virginia as well. I would also point out as my final comment that while all of us, everybody agrees that improved information sharing is absolutely essential, it is far from a panacea that will lead to improved cybersecurity. A joint report by the Center for Strategic and International Studies and McAfee that was published just last year found that 40 percent of critical infrastructure companies were not taking even the most basic security precautions such as regularly installing software patches or changing passwords, just basic precautions that all of us know we ought to be taking. And given the unending publicity about almost daily cyber attacks--including, I might add, a cyber attack that infiltrated the Chamber of Commerce's own computers for many months without their being aware of it. Given all of that evidence, I think that we can conclude that a completely voluntary system where we do nothing related to critical infrastructure will not solve the problem. And I would ask all of our witnesses just very quickly, even if you think that information sharing may be No. 1 or some other step, such as better intelligence gathering, may be No. 1, are we truly going to improve the security of critical infrastructure in this country--our electric grid, our transportation system, our financial systems--if we do nothing legislatively related to critical infrastructure? General Hayden. General Hayden. Ma'am, obviously the information sharing helps, but I stand by my original statement, as you pointed out. All three of these are good ideas, and we need to move out on all three fronts. Senator Collins. Thank you. Mr. Jenkins. Mr. Jenkins. No, I think it is essential that we do something now in terms of addressing the vulnerabilities in our critical infrastructure. I mean, we have seen these threats mount, and to go back to earlier comments made, what is likely to take place in the wake of some type of cyber catastrophe is going to be messier and not nearly as useful as doing something now. So the choice is not doing something or not doing something now. The choice is doing something thoughtful, perhaps 90 percent right, hopefully, versus doing something later on which is likely to be really messy. Senator Collins. Thank you. Mr. Cilluffo. Mr. Cilluffo. I think it absolutely does require legislative prescriptions. All my views aside, I do think the intelligence and information-sharing piece is priority No. 1. But you have other pieces that need to be addressed, and quite honestly, we have not made the business case for cybersecurity. So, to me, that is where we need to be looking, because we need to look at what the carrots are as well as the sticks. The fact that the insurance and reinsurance sectors, they have always had more success in inducing changes in behavior, the fact that they are not in this space to me is a little upsetting. The one thing I would argue against is we tend to look at this issue reactively, and I am not just talking legislatively. I am talking cyber generally. Think about it this way: After your system gets broken into, what do you do? You get a patch. That would be like in a physical domain, after someone breaks into your home, you are calling the locksmith first, not a police department, and you are not dealing with prevention. So let us just make sure we are not only looking at it picking up the pieces after they have already fallen. I want to get a little more proactive. I think we need to invest in active defenses. This will require legislation, too. So these are the sorts of issues I think we need to also include. Senator Collins. I cannot tell you how many chief information officers of major companies have come to me and said, ``I know we need to invest in this area. We are so vulnerable. But we cannot get the attention of the chief executive officer.'' I have heard that countless times. Mr. Flynn. I would very much reinforce what has just been said. The need for standards is critical, and they have to be enforced in order to change this behavior, the behavior right now as the system is wide open. And the risk is--and as I constantly say to industry--the morning-after problem. When we have an incident--you will have legislation, and there will not be as much time for industry input. So let us use this moment now when you have a voice at the table where there are clearly trade-offs that have to be made here, engage. I wanted to really reinforce something that General Hayden said about one of the challenges of dealing with just purely a sector-by-sector approach with each group setting standards. Take the Port Authority of New York and New Jersey. At rush hours, which, of course, it has in the morning and evening, there are 1.8 million people inside Port Authority facilities-- on the bridges, in the tunnels, on the trains, or in its airports. When the power goes out, those folks get stranded in those facilities. You have to deal with that. The Port Authority does not produce any power. It is depending on utilities to do that. But its core mission, mobility, depends on that. The utilities have to go to raise their rates to state-run public review boards in order to get the investment for security. So, again, the tension becomes, absent a regulation or a requirement, how do they make a case when other sectors are being impacted? There is some need for some adult supervision here. And it is also important to insurers and reinsurers. If there are no standards, you are not going to insure. Insurers, if they have to go out and do all the enforcement themselves, which has costs, to make sure that people buy off on the standard, that is not a profitable market for them to do. They need to know there are standards. They need to know there is a mechanism like third parties to do it. Then they can come up with incentives. But they are not going to give anybody incentives if they do not know anybody is complying with it, and that basically is where this whole thing has broken down. Senator Collins. We often bemoan the fact that there was a failure to connect the dots prior to the attacks on us on 9/11. This time, there have been so many warnings that we are vulnerable to a major cyber attack that shame on Congress if we do not take steps now to try to avert a cyber 9/11. This is not a case where there was a failure to connect the dots. This is a case where every expert has told us that a cyber attack could happen at any time, and indeed happens every day. And this poses a threat not only to our national security but to our economic prosperity, because we are not only in danger of being disrupted from a national security perspective, but we are losing trade secrets and intellectual property, research and development developed by American firms every single day. And to me, that is another compelling reason that we must act. Mr. Jenkins. Can I add a comment here? This body can pass legislation, and this Committee's responsibilities cut across government. But actually, when you pass that legislation, some portion of government is going to have to have the responsibility for implementing these pieces, and it looks as if DHS is going to have a heavy role here. And that really raises a question of capacity, in terms of the capacity to assess threat, to do the analysis, to ensure that this thing is being implemented properly. And there is a real-question mark about the existence of that capacity right now. So the legislation, however good it is, is not going to work unless there is the machinery somewhere in government to do it. And I am not sure it is there right now. Senator Collins. Well, that is why, as we did with the Intelligence Reform Act in 2004, we created a National Counterterrorism Center that brought together, as General Hayden well knows, expertise from many agencies, which we do in our bill, and we also tap into the private sector repeatedly in a collaborative relationship. Finally, I would say that having personally spent a lot of time at the cyber center that DHS has now, I think most people would be impressed with the progress that has been made. And they have done it with cooperation with NSA, which is an absolutely vital player, and with many other agencies as well. But the point is, while we may have differing views on exactly how to structure this, if we let those disagreements sink a bill that requires critical infrastructure to meet certain standards in order to get liability protection, for example, I think we will be failing the American people. And when the attack comes--and it will come--everyone will be saying why didn't we act. And then we will rush to act, and we will do far less good a job, and the damage will have been done. Thank you, Mr. Chairman. Chairman Lieberman. Thanks, Senator Collins. I was going to add something, but you have said it all. Senator Johnson, do you have another question you would like to ask? Senator Johnson. No. I would just like to make a comment. First, I do not really believe there is much I would disagree with anything that has been said by anybody here. The point I was trying to make in my questioning is based on the failure of this Stop Online Privacy Act (SOPA) and PROTECT IP Act (PIPA) legislation. I think it is critical that we do move forward on this, and I am just trying to ask to prioritize it. It sounds to me like standards would be the first thing, to set those so that we can start maybe using the private sector and insurance markets to start enforcing things, then information sharing. I was just trying to get the priority of things that, if we cannot go for the full loaf--I would love to pass a perfect piece of legislation. I just think it is going to be very difficult. What are the confidence-building steps we can pass now to start the process going? That was the only comment I was trying to make. Thank you. Chairman Lieberman. I appreciate that, and as you know, there is a lot of, I think, very constructive work going on which Senator Collins and I have encouraged and are keeping in touch with, that is in a bipartisan process being led by Senator Sheldon Whitehouse and Senator Jon Kyl. I do not know that it will produce common ground that everybody will want to occupy, but I am hopeful that it will produce common ground that at least 60 Senators will want to occupy. I thank the panel. You have really been extraordinary. Just looking at you, each one of you has given great service to our country in various capacities, and I think you have added to that by the written statements that you have submitted for the record and by your testimony here today, and I appreciate it very much. We will leave the record of this hearing open for 15 days for any additional statements or questions. We will be back here tomorrow morning with part two, which will be a review of the first decade of the Department of Homeland Security and some looks forward into the next decade. The witnesses will be our former colleague, Jane Harman, now at the Woodrow Wilson Center, Admiral Thad Allen, and Richard Skinner, who is a former Inspector General at the Department of Homeland Security. So, with that, I thank you all, and the hearing is adjourned. [Whereupon, at 12:21, the Committee was adjourned.] THE FUTURE OF HOMELAND SECURITY: THE EVOLUTION OF THE HOMELAND SECURITY DEPARTMENT'S ROLES AND MISSIONS ---------- THURSDAY, JULY 12, 2012 U.S. Senate, Committee on Homeland Security and Governmental Affairs, Washington, DC. The Committee met, pursuant to notice, at 10:03 a.m., in room SD-342, Dirksen Senate Office Building, Hon. Joseph I. Lieberman, Chairman of the Committee, presiding. Present: Senators Lieberman, Akaka, Carper, Collins, and Johnson. OPENING STATEMENT OF CHAIRMAN LIEBERMAN Chairman Lieberman. Good morning, and the hearing is convened. Thank you all for being here, particularly thanks to the witnesses who we will introduce in a few moments. This is the second in a series of hearings the Committee is holding on the past, present, and future of homeland security in our country, coincident with the 10th anniversary of the adoption of the Homeland Security Act in November of 2002-- obviously following the events of September 11, 2001 (9/11). Also, Senator Collins has been good enough to support my desire, as I end my service in the Senate, to take a look back at where we have been in homeland security over the last 10 years, but really more importantly, to look forward and to try to discuss some of the unfinished business and to anticipate how we can meet evolving threats. I hope thereby to create a record which will be of help to this Committee in its new leadership next year. We had a very good hearing yesterday with a panel that was describing the evolving homeland security threat picture. Today we are going to focus in on the Department of Homeland Security (DHS) itself, how it has done over almost 10 years now, and what it should be doing in the years ahead. The Department of Homeland Security does not include all of the Federal Government's major homeland security agencies. Obviously, the Departments of State, Defense, Justice, Health and Human Services, along with the key intelligence agencies of our government, all play very important roles in protecting our homeland security. And, of course, State and local partners as well as the private sector, and, as we discussed yesterday, the American people themselves all have significant responsibilities. But really the center of homeland security was intended to be the Department of Homeland Security. It was intended to be not only the center point but the coordinating point of the agencies that were brought within it and also to make sure that we were interacting with a lot of other agencies over the Federal, State, and local governments that had both the responsibility and some opportunity to contribute to our homeland defense. As I look back, I would say that the Department has come an awful long way in its first decade, but this is a mission that it has that in a sense has no final destination point. It has to continue getting better, and there are ways to meet the evolving threat, and there are ways in which in the first decade there were some things that happened that were not as good as we wanted. But as I go back to 10 years ago, I think the vision that Congress had for the Department of Homeland Security when we created it was to have a Department that would be more than the sum of its parts, a Department that would integrate key homeland security functions such as border preparedness and infrastructure protection, and a Department that would help ensure, as we said over and over again after 9/11, that we would never again fail to connect the dots so that we would prevent the next 9/11 from happening. As I said, I think the Department has made tremendous strides forward in the nearly 10 years since the passage of the Homeland Security Act in achieving some of these broad goals that we have talked about and that we had in mind 10 years ago. Al-Qaeda, which we were focused on, of course, because it claimed credit for the attacks against America, and its affiliates have not carried out a successful attack, certainly not one anywhere near the catastrophic dimensions of September 11, 2001 since 9/11, which I think is a credit not only to our offensive forces led by the U.S. military and intelligence communities, but also to the tremendous work that the Homeland Security Department has done. Let me talk about some of the areas where I think there has been significant progress. We have a screening system now at points of entry into the United States that is integrated with information from the intelligence community and others and has become very effective at detecting bad actors trying to enter our country. Our aviation screening system is vastly improved from what we had before 9/11. We also now have much more robust two-way information sharing on potential threats, not only within the Federal Government but with State and local governments, and that is in large measure due to the leadership of the Department of Homeland Security and its support for State and local fusion centers. In a different aspect of the DHS responsibilities, our Nation's preparedness and response efforts, led by the Federal Emergency Management Agency (FEMA), have improved significantly in the 7 years since Hurricane Katrina, which obviously showed how inadequate FEMA was at that point, and their response to just about every natural disaster that has occurred in our country since then has been significantly better and drawn very positive reviews. These are important achievements, and we should not forget them in the occasional griping from people who do not like to take their shoes off or go through magnetometers or whatever else at airports. But the Department still has a way to go to fully realize what we want it to be, and let me just mention a few of the areas where I think that there is much more to be done. And, interestingly, most of these have to do with the administration of the Department, with process, if you will, but process is important. For example, the Department's operational components I think are still not adequately integrated with its headquarters and with each other, and that causes problems. That causes at least less than optimal use of the Department's resources. The Department of Homeland Security continues to have workforce morale challenges, as reflected in the annual ratings done in the Federal Human Capital Survey. These have improved over the years, but nowhere near to the extent needed. The Department of Homeland Security also struggles with setting requirements and effectively carrying them out for major acquisitions and ensuring that these acquisition programs stay on track while they are underway. The Department of Homeland Security unfortunately is not unique among Federal agencies in this problem, but this is the Department that we helped create, and we have oversight responsibility for it, and we have to be honest and say their performance in this regard has not been adequate. And, of course, in the years ahead, the Department in a different way will need to take actions to anticipate and respond to evolving homeland security threats, including continuing to increase its improving capabilities with respect to cybersecurity in response to cyber attacks on our country. The greater challenge, of course, is that the Department of Homeland Security, along with every other Federal agency, will have to find a way to do this in a period of flat or perhaps even declining budgets. In a budget environment like the one we are in today, the natural tendency is to focus on preserving and protecting current capabilities, but the risk of doing only that is that we will be underinvesting in systems needed to meet evolving and new threats of tomorrow. So I think in its second decade, the Department of Homeland Security will have to be, if I may put it this way, as agile as our enemies, and that may mean that the Department will have to cut back in some of its now traditional areas of responsibility if they seem less relevant to the threat and take that money and invest it in programs to meet new threats that come along. The three witnesses that we have--Congresswoman Harman, Admiral Allen, and Mr. Skinner--are really uniquely prepared by experience and capability to contribute to our discussion and build exactly the kind of record that I hope this Committee will build to hand over to the leadership in the next session. I cannot thank you enough for being with us this morning, and I look forward to your testimony. Senator Collins. OPENING STATEMENT OF SENATOR COLLINS Senator Collins. Thank you, Mr. Chairman. Nearly 10 years ago, the creation of the Department of Homeland Security brought together 22 different agencies into a single Department to focus like a laser on protecting our country and its citizens. Yesterday, as the Chairman indicated, we explored the emerging security threats our Nation is likely to confront. In my judgment, the largest threat in that category is a cyber attack. Today we will examine whether DHS is well positioned to address these emerging threats as well as other longer-standing threats. The changing threat landscape at home and abroad requires the Department to be nimble and imaginative, effective and efficient--qualities not often associated with large bureaucracies. Yet the men and women of DHS can take pride in the absence of a successful large-scale attack on our country during the past decade and in the Department's contributions to thwarting numerous terrorist plots. There have been successes and failures over the past 10 years. Information sharing has improved, but remains very much a work in progress. Ten years ago, we envisioned that DHS would be a clearinghouse for intelligence. Although incidents like the failed Christmas Day underwear bomber made clear that information sharing is still imperfect, numerous public and classified counterterrorism successes since 9/11 demonstrate that information sharing has indeed improved. This is also true with respect to information sharing between DHS and the private sector, an essential partner in the protection of our country since 85 percent of our critical infrastructure is privately owned. The growing network of State and local fusion centers also presents opportunities not only for the improved dissemination of information but also for the collection and analysis of intelligence at the local level. As we discussed yesterday, however, these centers have yet to achieve their full value. They have yet to truly become successful aggregators and analyze local threat information in too many cases. The Transportation Security Administration (TSA), the agency within DHS that is most familiar to the public, has strengthened airline passenger risk analysis, but it still troubles many Americans to see screeners putting the very young and the very elderly through intrusive and in most cases unnecessary patdowns. TSA is making progress toward implementing more intelligence-focused, risk-based screening through such efforts as Pre-Check, but many challenges remain for TSA. DHS has also bolstered the security of our borders and identification documents, yet two Iraqi refugees associated with al-Qaeda in Iraq were arrested in Kentucky last year. When a bomb maker whose fingerprints we have had for some time is able to enter our country on humanitarian grounds, it is an understatement to say that ``work remains,'' as DHS's self- assessment states. In order to meet and overcome current and future threats, DHS must support its component agencies with stronger management. Since 2003, the Government Accountability Office (GAO) has designated the Department as high risk. It has done so because of the management and integration challenges inherent in any large undertaking. But what people often do not realize is the high-risk designation refers not to just being at risk for waste, fraud, and abuse; it is at risk for program failure and, thus, the consequences of being on the high-risk list are serious indeed. DHS must implement changes that will hasten the day when the Department is no longer included on GAO's high-risk list. The roles of the Department's components have evolved over time. As a positive example, I would note the adaptability and can-do attitude of the Coast Guard. I do not believe that there is another agency within DHS that has done a better job of adapting to the new challenges and its expanding mission in the post-9/11 world. This was never more clear than after Hurricane Katrina. As this Committee noted in its report on Hurricane Katrina, the Coast Guard demonstrated strength, flexibility, and dedication to the mission it was asked to perform, and saved more than half of the 60,000 survivors stranded by this terrible storm. Many experts have predicted a disaster in the cyber realm that would compare to Hurricane Katrina. Compared to 10 years ago, the cyber threat has grown exponentially. Clearly, this requires an evolution in the Department's mission to secure critical systems controlling critical infrastructure, such as our transportation system, our nuclear power plants, the electric grid, our financial systems--a goal that we hope to accomplish through the enactment of legislation that Chairman Lieberman and I have championed. Despite the fact that DHS has made considerable strides over the past decade, it still has a long way to go by any assessment. To understand what challenges the Department is facing, what changes are needed, and to prioritize our limited resources, we must learn from the Department's past mistakes and be able to better measure what has worked and what has not. To do so requires metrics and accountability, an area where the Department has been challenged. I very much appreciate that we have such outstanding experts here with us today to help us in evaluating the Department's progress and its future direction. Thank you, Mr. Chairman. Chairman Lieberman. Thanks very much, Senator Collins. Our first witness, I am delighted to say, is Congresswoman Jane Harman. With Senator Collins, Congresswoman Harman, and myself here, we have three of what we used to call ``the Gang of Four.'' Ms. Harman. ``The Big Four.'' Chairman Lieberman. ``The Big Four.'' Much better. We could say ``The Final Four.'' No. [Laughter.] What I am referring to in this inside conversation is that we were privileged to constitute bipartisan and bicameral leadership on the processing and ultimate adoption of the 9/11 legislation, which actually followed the creation of the Department of Homeland Security. And I had known Ms. Harman, of course, before but really got to know her well, greatly admire her, and even like her. Ms. Harman comes to us today as the President of the Woodrow Wilson Center. Her tenure in the House included service as Chair of the House Committee on Homeland Security's Subcommittee on Intelligence, Information Sharing, and Terrorism Risk Assessment, and as Ranking Member of the House Permanent Select Committee on Intelligence. So I am really delighted that you could make it, and we welcome your testimony now. TESTIMONY OF HON. JANE HARMAN,\1\ DIRECTOR, PRESIDENT, AND CHIEF EXECUTIVE OFFICER, WOODROW WILSON INTERNATIONAL CENTER FOR SCHOLARS Ms. Harman. Thank you, Mr. Chairman and Senator Collins and friends, for the opportunity to join you and to return to Capitol Hill to testify on a topic I am passionate about, which is the security of our homeland. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Harman appears in the Appendix on page 154. --------------------------------------------------------------------------- I am also honored to be testifying with Admiral Allen, who is here in facial disguise, and Mr. Skinner. They have far more hands-on experience with this topic than I do. Our collaboration, which you just referred to, over many years I believe shows that bipartisanship--indeed tripartisanship--is possible. We had a good gig going during my nine terms in the House, and our legislative efforts, as you said, yielded significant results--and many special times. Well over 10 years ago--my goodness how time flies--I joined you, Mr. Chairman, and a hardy little band of legislators who thought a homeland security function made sense in the aftermath of 9/11. What we had in mind, however, was something far less ambitious than the plan ultimately sketched out by then White House Chief of Staff Andy Card. As I recall, we envisioned a cross-agency ``jointness'' similar to the concept we were able to enact into law as the 2004 Intelligence Reform Act. And, by the way, yes, we were the Big Four, along with Pete Hoekstra. But I would point out that two of the Big Four happened to be female, so, of course, we did 98 percent of the work, and that is why the bill passed. [Laughter.] Chairman Lieberman. I want to note from this perspective that the women in the room laughed at that. [Laughter.] Ms. Harman. I saw Senator Carper laugh. Senator Carper. That is the feminine side of me coming through. I always thought of you as the ``Fab Four.'' [Laughter.] Ms. Harman. Back to the homeland bill, I remember that once the White House proposal had been announced, we all decided to embrace it because that would ensure presidential support. And so it was. Although DHS comprised of 22 departments, as Senator Collins said, and agencies, Congress tried to organize that around four main directorates: Border and Transportation Security, Emergency Preparedness, Science and Technology, and Information Analysis and Infrastructure Protection. That is the intelligence function. The Information Analysis Directorate was supposed to analyze intelligence and information from other agencies, as I think you said, including the Central Intelligence Agency (CIA), the Federal Bureau of Investigation (FBI), the Defense Intelligence Agency (DIA), and the National Security Agency (NSA), involving threats to the homeland and to evaluate vulnerabilities in the Nation's infrastructure--something we definitely need to be doing. Emergency Preparedness would oversee domestic disaster response and training. Border Security would streamline all port-of-entry operations, and the Science and Technology (S&T) Directorate would acquire scientific and technological skills, mostly from the private sector--this was the idea--to secure the homeland. Well, the initial strategy morphed into something different, and we all learned, if we did not know it before, that merging government functions is difficult, and the threats against us are evolving, and so are our enemies. So it is important that we take this look today that you have suggested. While DHS has experienced real success, there have also been what I would call hiccups and significant growing pains. It is certainly not the first Department to run into problems. But my bottom line is that, to fix those problems, we should not rearrange the deck chairs again. What we should do is make a clear-eyed assessment of what works and what does not. Here are some of the functions that execute well: Last year, as you said, I think, Mr. Chairman, Customs and Border Protection (CBP) stopped more than 3,100 individuals from boarding U.S.-bound aircraft at foreign airports. And CBP was able to process more than 15 million travelers at 15 pre- clearance locations in the same year. That is like picking needles from a haystack. TSA now fully implements Secure Flight, the program screening all passengers on flights from, within, or bound for the United States against government terror watch lists. Extending our ``borders'' by using real-time, threat-based intelligence in addition to multiple layers of security is working. The Department expanded ``If You See Something, Say Something'' to dozens of States, cities, transit systems, fusion centers, Federal buildings, etc. Local residents are the first line of defense against terror plots in this country because they know what looks suspicious in their neighborhoods. That is why I think fusion centers are so important. Last year, the Colorado fusion center helped identify an attempted bombing suspect. And fusion centers around the country worked together to share tips and leads necessary to arrest and convict Faisal Shahzad, the 2010 Times Square bomber. There are problems with them which we can discuss, but some are terrific. Finally, the Office of Infrastructure Protection conducted more than 1,900 security surveys and 2,500 vulnerability assessments on the Nation's most significant critical infrastructure to identify potential gaps. But the challenges are significant. I do not want to abuse my time here, so I will rush through them. First, the intelligence function has never fully developed. Part of the reason is that President George W. Bush stood up the Terrorist Threat Integration Center (TTIC), which is now the National Counterterrorism Center (NCTC), outside of the Department of Homeland Security. So a significant portion of its jurisdiction moved out. Intelligence reports are meant to be consumed by State and local law enforcement, but many of those entities consider what DHS reports to be ``spam,'' cluttering overflowing inboxes. In many cases, law enforcement still reports that State fusion centers provide better information. The new DHS Strategic Plan for fiscal years 2012-16 said that intelligence is an area needing ``enhancement,'' and we can discuss that if you want. Chairman Lieberman. Excuse me a second. If you want to take a few extra minutes, you should go ahead and do that. Ms. Harman. Thank you. One of the enhancements necessary, in my view, is writing reports that are actually useful to local law enforcement, and that was the point of establishing the Interagency Threat Assessment and Coordinating Group (ITACG), which I understand may suffer some funding problems, and I want to thank you, Mr. Chairman, just as a citizen out there for fighting to restore the funds that may be taken away. Second, the homeland mission is so large that the Department must assess where it can be most effective and where it cannot. For example, I believe that DHS will never be the leader in preventing cyber attacks. But I do think it can perform the mission that you in your legislation suggest, and I think it is absolutely crucial that the legislation Congress enacts include parts that protect critical infrastructure. So I support your bill over the one that the House has been considering, and I hope that Congress will move forward on legislation promptly. Third, I think that Congress has been a very disappointing player in this process. Not this Committee, but Congress has failed to reorganize its committee structure, and the homeland jurisdiction here, but more significant in the House, is anemic. The Department still has to report to more than 80 committees and subcommittees. We have simplified that somewhat but not enough. And the one recommendation of the 9/11 Commission that remains basically unimplemented is the recommendation to reorganize Congress. So what are the biggest opportunities? First, while the Department should be praised for overhauling its privacy and civil liberties office, which I know you care about, it should not stop there. You and I all urged the White House to appoint the membership of the Privacy and Civil Liberties Oversight Board, which is mandated in the 2004 law. In the Bush Administration, that Board barely functioned. I think that would be fair. And in this Administration, finally all the members have been nominated, they have been reported from committee, but they are not confirmed. So we do not have that function yet. Second, DHS should do much more to reduce overclassification of intelligence. Your Committee worked for a year to help pass the Reducing Overclassification Act of 2010, but very little has happened to implement it. I think it should be a high priority. And, finally, the Secretary must continue to be the face of homeland security. Janet Napolitano happens to be an old friend of mine, and before she took office, I suggested that she be the Everett Koop of threat warnings--just as he was the Nation's most trusted anti-smoking crusader. And, frankly, this reminds me of a kind of silly thing. Once there was a color- coded system for homeland security warnings. I remember the Department saying that we were moving from pale yellow to dark yellow, and I commented that the Homeland Security Secretary should not be an interior designer. That prompted a hilarious call from Tom Ridge, but the point of this is there are some homeland functions that only the Secretary can carry out, and one of them is being the respected voice to warn the rest of us of the threats we face and to prepare us. In conclusion, as you said, Mr. Chairman, no major attack on U.S. soil has occurred since 9/11. DHS deserves some real credit, but so does this Committee. As you said, soon you will join the ranks of what I would call policy wonks and grandparents--like me--who work outside of Congress. And just this week--I think it happened already. Did Senator Collins break Cal Ripken's record? Senator Collins. Today. Ms. Harman. Today, 5,000 votes. Can we all applaud you? [Applause.] And next month, you will taste married life. Both of you bring such skill and dedication to this work. I strongly doubt that your new roles will diminish your passion, and mine remains as strong as ever. I really salute you, dear friends. Thank you, Mr. Chairman, for the opportunity to testify. Chairman Lieberman. Thanks very much for your testimony. I was watching TV the day that Cal Ripken broke the previous record, and it was one of many occasions when my wife was befuddled by my behavior because, as Ripken circled the field, receiving the adulation of the crowd, I began to cry. She did not understand that. But I am going to try to control my tears today. [Laughter.] Ms. Harman, you said something that I just want to draw attention to because this is the kind of--with all the problems and unfinished work DHS has, you cited some statistics that I did not cite about border security and counterterrorism prevention, and almost nobody in the country knows this, but people ought to have a greater sense of confidence--I believe they do--when they get on a plane. Last year, CBP stopped more than 3,100 individuals from boarding U.S.-bound aircraft at foreign airports for national security reasons. And that is out of 15 million travelers at 15 pre-clearance locations that they cleared. So it took very sophisticated data systems and implementation of those systems to make that happen, but we are all safer as a result of it. Thank you very much for your very thoughtful testimony. Next, Admiral Thad Allen served as Commandant of the Coast Guard from 2006 to 2010. As we all remember, he led the Federal Government's response to Hurricane Katrina and the Deepwater Horizon oil spill, and in both really distinguished himself. In Hurricane Katrina, he was the singular source of reassurance to the American people that somebody really was in charge and was effectively coordinating response efforts and aid to the people who suffered, which really was a great moment for our country. Admiral Allen, I believe Congresswoman Harman suggested you may be undercover as a result of your facial hair, but I know better that you are now currently a senior vice president at Booz Allen Hamilton, Incorporated. Thanks very much for being with us this morning. TESTIMONY OF ADMIRAL THAD W. ALLEN,\1\ U.S. COAST GUARD (RETIRED), FORMER COMMANDANT OF THE U.S. COAST GUARD Admiral Allen. Mr. Chairman, Senator Collins, and Members of the Committee, I have sat before these hearings countless times and said I am delighted to be here. This morning, I really mean it. [Laughter.] --------------------------------------------------------------------------- \1\ The prepared statement of Admiral Allen appears in the Appendix on page 157. --------------------------------------------------------------------------- Chairman Lieberman. Thank you. Senator Carper. How about all the other times? Admiral Allen. And it is an honor to be here with Jane Harman and Richard Skinner, my colleagues. We have worked together a lot in the past. She has been a tremendous leader at the Port of Long Beach in the past, and Mr. Skinner and I worked very closely in the last 10 years over the evolution of the Department of Homeland Security. The perspective I am trying to bring this morning, Mr. Chairman, is one of somebody that has worked this problem from the inside out from the onset. I was the Atlantic Commander on 9/11 when we closed Boston Harbor after the planes took off from Logan Airport. We closed New York Harbor, with the tremendous challenge of evacuating people off of Lower Manhattan, and we closed the Potomac River north of the Woodrow Wilson Bridge, and it marks a sea change for the Coast Guard in how we addressed that end of the fall of 2001 and the winter of 2002. As you talked about, there was much discussion about how to aggregate these types of functions and increase the security for the United States. I consulted with the Commandant at the time, who was Admiral James Loy, and there was some kind of a feeling there would be some kind of an aggregation of functions, as Representative Harman said, and then I believe it was in June 2002, the Administration placed the bill on the Hill proposing the creation of a new Department. Sir, I know you were right in the middle of all of that, including the very robust discussion on work rules. Chairman Lieberman. Yes. Admiral Allen. I want to settle a context for my testimony by just recounting some of this because I think it is really important to have it on the record. There was an initial push, as you know, to have this bill passed by the first anniversary of 9/11. That did not happen for a lot of reasons, and you are familiar with that. When the bill finally passed, the President was in a position where the bill had to be signed right away, and it was signed on the November 25, 2002. It required that the Department be established in 60 days and then by March 1, 2003, the components moved over. So that means from the time the bill went on the Hill until the Department was created was basically about a year. And from the time of the enactment of the bill until the first component had to move over was a little over 3 months. Now, we are all astounded when government operates at light speed, but when you do it that fast, you lack the elements of deliberate planning and analysis of alternatives on how you want to do it to actually execute the legislation correctly. And I have talked for years about how the conditions under which the Department was formed are some of the issues we have had to deal with. The legislation was passed between sessions of Congress, so there was no ability for the Senate to be empaneled and confirm appointees, although Secretary Ridge was done I believe a day before he was required to become the Secretary. We moved people over that had already been confirmed because we could do that. And it took up to a year to get some of the other senior leaders confirmed. We were in the middle of a fiscal year. There was no appropriation, so in addition to the money that was moved over from the legacy organizations from the Department where they were at, some of the new entities, we had to basically reprogram funds from across government. It was a fairly chaotic time to try and stand up the organic organization of the Department and put together a headquarters. Emblematic of that would be the location of the Department that still exists, the Nebraska Avenue complex, and the unfortunate situation where we are right now where we have been able to resolve the St. Elizabeths complex there. Because of that, what happened was we had the migration of 22 agencies with legacy appropriations structures, legacy internal support structures, different shared services, and different mission support structures in the Departments where they came from. And because of that, a lot of the resources associated with how you actually run the components or need to run the Department rest in the components and still do today. And I am talking about things like human resource management, information technology (IT), property management, and so forth, the blocking and tackling of how you have to run an agency in government. Over the past 10 years, there have been repeated attempts in the Department to try and tackle some of these problems. The two most noteworthy are consolidation of financial management systems and the ability to create a core accounting system, and the other one would be the attempts to create a standardized HR system for personnel across the Department. These are emblematic, in my view, of the difficulty which you encounter when you try and do these things when they are not pre-planned and thought out. When the legislation went to the Hill, they established a Transition Planning Office in the Office of Management and Budget (OMB) under an Executive Order, but they were legally barred from sharing that because the law had not been enacted and there was not anybody to make a hand-off and that caused some duplicative work. I will not dwell on the past, but when I talk to folks about how the Department was formed, I think we need to understand that was a very difficult time, and we still carry the legacy of that moving forward. That said, as we look forward, I think we need to understand that we are confronting greater complexity and a kind of challenge as to the way we think about the Department's missions. And I do not think we can look at them as a collection of components with individual authorities and jurisdictions. We have to have more of a systems of systems approach moving forward. And I think that is the challenge in trying to define the mission set because once you do that, then you know the capabilities and competencies that you need to have a discussion, and then we can talk about the mission support function, which has not matured to where it needs to be and needs to move forward in the future. If I could take just a couple of examples, there has been a lot of talk about secure borders, protecting our borders, or managing our borders. And when you really think about it, our borders are not a monolithic line drawn in the land. It is a combination of authorities and jurisdictions, some of which have physical and geographical dimensions, some of which are bands of authority, like the ocean, which extend from our territorial sea out to the limits of the exclusive economic zone. We also do many of our sovereign border functions through analysis of data that facilitates trade and does targeting to understand based on manifests and so forth whether or not there is a threat that is coming into the country. I think as we move forward, we need to understand that we need to take the collective threat environment out there and look at the consolidated authorities and jurisdictions of the Department and whether or not that is a match. We have had the first Quadrennial Homeland Security Review (QHSR). That basically validated the budget priorities that were established when the Administration came in in 2009, which pretty much focused on terrorism, the border, disasters, and so forth. I think after 10 years we need to probably take a look at the fact of whether or not we got the legislation right to begin with, some of the confirming legislation about the legacy authorities that have moved over, and what do the aggregate authorities and jurisdictions of the components that have not significantly changed since the Department was created, and aggregated produce the right legislative base for the Department to move forward and meet these emerging threats as we look to the future. I think there is an opportunity to do that as we move to the second QHSR. That was my counsel when I was the Commandant of the Coast Guard. I know the Department is working on that. But I think we need to take a look at things like the cyber threat, the fact that resiliency involves not only natural disasters but the interface of the human built environment with the ever-changing natural environment, and take a new strategic view on how we approach the missions of the Department of Homeland Security. I see my time is up. I thank you for having me here this morning. I would be glad to take any questions you may have for me. Chairman Lieberman. Thanks very much, Admiral. Excellent and very helpful. Richard Skinner, welcome back. I am sure it has always been a pleasure for you to testify before the Committee. Mr. Skinner served as Inspector General (IG) of the Department of Homeland Security from 2005 to 2011 and was Deputy IG from the Department's inception in 2003 to his confirmation as IG in 2005. In both of those capacities, Mr. Skinner was enormously helpful to this Committee in carrying out its oversight responsibilities. He comes to us today as an independent consultant, and we welcome you. TESTIMONY OF HON. RICHARD L. SKINNER,\1\ CHIEF EXECUTIVE OFFICER, RICHARD SKINNER CONSULTING Mr. Skinner. Thank you, Chairman, and it is good to be back and good to see everyone again, Senator Collins and Members of the Committee. And it is truly an honor to be here today. I was excited about the opportunity to testify today, and I am especially honored to be with such a distinguished panel here. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Skinner appears in the Appendix on page 168. --------------------------------------------------------------------------- I have worked with Admiral Allen over the years when I was the IG, and he is one of the leaders in the Department that I have always admired and respected, and I commend him for his service at the Coast Guard and all he has done for the Coast Guard. When we talk about Homeland Security and its failings or its shortcomings and its successes, we always tend to want to talk about the operational side of the house, that is, our border security, our transportation security, or our intelligence capabilities. And I think what is often overlooked are those functions that are supporting all of that, behind the scene, so to speak, and that is the management support functions, particularly financial management, acquisition management, IT management, and grants management. Those are the functions which, in my opinion and my experience at DHS, that constitute the platform on which the Department's programs must operate and are critical to the successful accomplishment of the Department's mission. Some of those challenges that were inherited, those management challenges that Admiral Allen hit upon, when we stood up, the management support functions were, in fact, shortchanged. We brought over all of the operational aspects of 22 different agencies, but we did not bring the management support functions to support those operations. And as a result, we have been digging ourselves out of a hole ever since. Now it has been 10 years. You would think we would have made more progress than we should have, and we have not. There are a variety of reasons for that, and a lot of it is cultural, a lot of it is budget issues, etc. But the Department is not where it should be as far as maintaining an effective management support operation to support its real mission in protecting our homeland. Financial management is a good example, and this has been a problem since we stood up in 2003. In 2011, the Department made some progress. For the very first time, it was able to get a qualified opinion on its balance sheet. It reduced its management weaknesses, I think from some 18 materials weaknesses to five. That is a significant accomplishment. But it is also unfortunate because the Department is not continuing to invest in taking its financial management systems the next step forward, and if it does not do that and if it does not invest in building an integrated financial management system, it is unlikely that the progress that it has achieved over the last 10 years, which has been slow, but that progress will not continue. The Department in 2011 decided to change its strategy for financial management or its Financial System Modernization Program. Rather than implement a department-wide integrated financial management solution, which we know it has tried twice and failed, they are now taking a more disciplined, and I think a very wise decentralized, approach to modernize its financial management systems at the component level. However, if we look at the 2012 budget, you will see that these initiatives have been curtailed, and as a result, they have been put on hold indefinitely. It is not now clear whether the Department will resume its modernization strategy, nor is it clear whether this new decentralized approach, if and whenever it is implemented, will ensure that the component financial management systems can generate reliable, useful, and timely information for managers to use to make informed decisions about their limited resources. Second, with regard to IT modernization, DHS and its components are still struggling to this day to upgrade or transition their respective IT infrastructure, both locally and enterprise-wide. There has been progress. I remember when we first stood up back in 2003, we did not even know how many IT systems we had. It took us 12 months just to do an inventory. And we found we had well over 2,000, many of them archaic, outdated, and actually useless. Within 2 years from the development of that inventory, I think DHS reduced its systems down to 700, and it has been reduced even further. So there has been progress, but integrating the systems and networks and capabilities to form a single infrastructure for effective communications--and I think someone hit upon that earlier today, how important it is that we can communicate on a real-time basis and exchange information still to this day remains one of the Department's biggest challenges. Program and field offices continue to develop IT systems independently of the chief information officer (CIO), and they have been slow to adopt the agency's standard information IT development approach. As a result, systems are not integrated, do not meet user requirements, and do not provide the information technology capabilities agency personnel and its external partners need to carry out critical operations in a timely, efficient, and effective manner. For example, earlier this week, I believe on Monday, the Office of Inspector General (OIG) reported that the IT environment and the aging IT infrastructure within CBP does not fully support CBP's missions. According to the IG report, interoperability and functionality of the technology infrastructure have not been sufficient to support the CBP mission's activities fully. As a result, CBP employees, particularly out in the field, have created workarounds or employed alternative solutions, which could hinder CBP's ability to accomplish its mission. Technical and cost barriers, aging infrastructure that is difficult to support, outdated IT strategic plans to guide investment decisions, and stovepiped system development have and continue to impede the Department's efforts to modernize and integrate its IT systems. Third, with regard to acquisition management, as we all know, those that were around here in 2003, we inherited such a large organization with close to a $40 billion budget, but we had a skeleton staff. We were spending about 40 percent of our budget at that time on contracts, very complex, large contracts, yet we had a skeleton staff to provide oversight and to manage those contracts. And, of course, as a result, a lot of things went south on us, as we know by SBInet, the TSA hiring program, the Coast Guard's Deepwater program, which has since been corrected. But the Department has recognized this. When I was the IG, I would like to point out that Secretary Napolitano and Deputy Secretary Jane Holl Lute both showed a genuine commitment to improve the Department's acquisition management functions and has been working very hard to do that. However, much work remains to fully implement those plans and address those challenges. Most notably, the Department needs to identify and acquire the resources needed to implement its acquisition policies. The urgency and complexity of the Department's mission will continue to demand rapid pursuit of major investment programs, as we all know. The Department will continue to rely heavily on contractors to accomplish its multifaceted mission and will continue to pursue high-risk, complex acquisition programs. To effectively manage those complex and large-dollar procurements, the Department will need to show a sustained commitment to improving its acquisition function, increase resources to manage those complex contracts, and engage in smarter processes to administer and oversee the contractors' work. Finally, I would just like to touch briefly upon grants management because this is something that we spend billions of dollars on year in and year out. I believe to date, since the Department's stand-up in 2003 through 2011, FEMA has distributed over $18 billion through the Homeland Security Grant Program. However, according to an OIG report that, again, was just released this past Monday, FEMA still does not have a system in place to determine the extent that homeland security grant funds enhance the States' capability to prevent, deter, respond to, and recover from terrorist attacks, major disasters, and other emergencies. According to the OIG, in their report that was released earlier this week, FEMA needs to make improvements in strategic management, performance measures, and oversight. Many of the States cannot demonstrate what progress they have made or what improvements have actually occurred as a result of these grant programs, and FEMA or the Department of Homeland Security cannot demonstrate how much safer we are today as a result of spending billions and billions of dollars over the years. That needs to change. I think that the Department has to develop performance metrics and start holding the States accountable. Without a bona fide performance measurement system, it is impossible to determine whether our annual investments are actually improving our Nation's homeland security posture. Furthermore, without clear, meaningful performance standards, FEMA and DHS lack the tools necessary to make informed funding decisions. In today's economic climate, it is critical that FEMA concentrate its limited resources on those threats that pose the greatest risk to our country today. It is evident that the Department's senior management are well aware of these challenges and are attempting to fix them, and they have actually made some headway. Does the Department have the resolve and wherewithal to sustain these efforts? The ability of the Department to do so is fragile, not only because of the early stage of development that the initiatives are in, but also because of the government's budget constraints and the current lack of resources to implement planned corrective actions. In today's environment of large government deficits and pending budget cuts, the new challenge will be to sustain the progress already made and at the same time continue to make necessary improvements. Unless the Department and Congress stay focused on these challenges, it will be harder than ever to facilitate solutions to strengthen the Department's critical management functions and ultimately to ensure the success of homeland security. This concludes my statement. I will be happy to answer any questions you may have. Chairman Lieberman. Thanks, Mr. Skinner. You two were very helpful and very direct. I appreciate it a lot. We will start with 7-minute rounds of questions for each Senator. It is striking, of course, and not surprising, I suppose, that each of you in different ways has focused on the unfinished work, the deficiencies in the management operations of the Department. There is a natural tendency, as one of you said, to focus on operations, and operations have gone pretty well; but unless the management functions are carried out efficiently, then the operation of the Department is obviously going to suffer. I thought you all were helpful in reminding us of the circumstances under which the Department took shape, which were quite hurried both because of the sense of threat that remained very much in the air after 9/11, but also just because of the time it took us to get it going. I have fallen into the habit of saying that this was the most significant change in our national security apparatus agencies since the end of the Second World War. Certainly together with 9/11 changes in the intelligence community it was. But we did them very quickly. So let me give you a chance just to give a quick answer on what you think, as this Committee and the Department go forward, are the most important things that the Department and we ought to do to improve the management functions of the Department. In other words, is it money? Is it personnel? Is it for some reason a lack of will to focus on management? What needs to be done? Mr. Skinner, do you want to start first? Mr. Skinner. Yes, it is a variety of issues, I think, that are holding us back. Of course, one of them is a resource issue. But we could have done a lot better job with the resources that we were given. We were given a lot of opportunities to make changes, and we did not take advantage of them, and we more or less were spinning our wheels, particularly in the areas of financial management. But it is also a cultural issue. The Department and its components need to come together and realize that for the good of the Department, for the good of the country, and for the good of the mission that they have been entrusted to perform, they have to start working better together. They are going to have to give up some of their turf, so to speak, and work in a more collaborative, cooperative, and integrated fashion. And I think that is one of the big things that is really holding everyone back, and this is particularly evident when we talk about the integration of our IT systems. Everyone agrees at the highest level it needs to be done, but when it gets down into the grassroots where it is going to affect our operations, that is where we start seeing pushback and the tendency of saying, well, no, I do not want to give up my systems to do this. Chairman Lieberman. Right. Mr. Skinner. We have to overcome that. Chairman Lieberman. And, not surprising, we watched that happen over the decades, really, in the integration of the Department of Defense, for instance. But what you are saying is that a lot of the components agencies--maybe all of them--have still maintained too much of an independent management structure, including something as critical as IT. Mr. Skinner. Yes, and the CIO--and I have issued reports, and I think I have testified previously on this topic--needs to be given the authority to ensure compliance and that components are entering into the department-wide domain with their IT enterprise reforms. Chairman Lieberman. So that is something you think we should do legislatively? Mr. Skinner. That is, I think, something that the Department needs to do internally. I think Admiral Allen stated in his testimony that there are three alternatives: One, top- down; two, bottom-up; or, three, the least feasible would be external driven through legislation. Chairman Lieberman. Right. Mr. Skinner. But unless they do something--because now they are 10 years old. They are no longer infants. They are teenagers. Now they can comprehend what is right and what is wrong. So unless they start doing something to ensure that they are going to be moving in the right direction so that they can support its operations, then maybe external forces would have to be brought into play. Chairman Lieberman. Admiral Allen, let me bring you into this, because in your prepared remarks you focus on the need for improved unity of effort and operational coordination within the Department, and there is no question that was a main objective that we had in mind in the creation of the Department. So I wonder if you would talk a bit about what you think, if anything, we in Congress should be doing to promote or facilitate those efforts in the years ahead. Admiral Allen. Mr. Chairman, in regards to operational coordination and execution, there have been several attempts to establish a robust planning and execution system that takes place through the National Operations Center on behalf of the Secretary. One of the problems is it was kind of a come-as-you- are department, and a lot of people stayed in the facilities where they were at in Washington, and there was a Balkanization of the facilities. There are a lot of command centers around town that are independent of the Department. FEMA runs the National Response Coordination Center at FEMA headquarters. There is a command center at Coast Guard headquarters. I am not proposing that we go to a joint structure like we have in the military. That is far too organized for the rest of the government to handle, quite frankly, but to create unity of effort, you need to have at a minimum a way to do planning and coordinated operations that are synchronized to have the Department fulfill the promise that was created in the Homeland Security Act, not only in the Department but, as you said in your opening remarks, to basically help coordinate that process across the Federal Government. At that point it comes down to two things. Representative Harman talked about the information intelligence analysis sharing that is necessary to create a common intelligence picture, but all this needs to come together at a fused operations center where all the agencies are represented to create that kind of unity of effort. And there was an attempt made to establish an operational planning and coordination cell up there. There was headway made into the fall of 2008, but I think that needs to move forward, and it is going to require the components to have to participate in that, to put some skin in the game, if you will, to have people up there that are actually working the problem set every day that can reach back to their components to create that unity of effort. Chairman Lieberman. I appreciate that answer. Congresswoman Harman, my time is running out, but would you want to add anything to that? Ms. Harman. Yes. I think the key is sustained leadership by the Secretary and the Deputy Secretary. You cannot legislate leadership, but they need to articulate what the focus of the Department is, and presumably Congress should support that articulation or participate in making it. But the Department cannot do everything equally well, and I would suggest that some of the functions should be narrowed, including the intelligence function. I think there is a huge role to collect information from all of the agencies inside the Department and fuse that information together. But I do not think the intelligence function at the Homeland Security Department needs to compete with the CIA or NCTC. I think those agencies are better able to do what they do. And as part of the other structure we set up, this joint command over 16 agencies, the homeland function in a more targeted way I think would be accomplished better. And there is an example of doing less but doing it in a much more effective way. Chairman Lieberman. Good. Thank you. Admiral Allen. If I could add a comment to Representative Harman's statement? Chairman Lieberman. Please. Admiral Allen. I think to strengthen the language between the Department and the Director of National Intelligence (DNI), there has been an ongoing discussion whether or not there needs to be a domestic intelligence management function that is resident in the DNI that could create that link. And I think that is something that really needs to be put in place. Ms. Harman. But it would be in the DNI. Admiral Allen. Right, in the DNI. Ms. Harman. It would not be in the Homeland Security Department. It would be a coordinating function. Chairman Lieberman. And, again, that is possible to do without statutory authority. Admiral Allen. Yes, it is, sir. Chairman Lieberman. Thank you. Senator Collins. Senator Collins. Thank you, Mr. Chairman. Congresswoman Harman, you have had extensive experience not just on the Homeland Security Committee in the House but on the Intelligence Committee, and I know you have continued your interest in homeland and national security at the Wilson Center. Our Committee, over the past decade, has held a variety of hearings to try to highlight possible vulnerabilities that our country has and how we should respond to them. In your testimony, you have pointed out that DHS has evolved and so have our enemies. One of the problem that I believe DHS has is figuring out what is the greatest threat and what resources should be concentrated on which threats. Is it a weapon of mass destruction smuggled into a cargo container coming into our seaports? Is it an act of bioterrorism? Is it cargo security? Is it homegrown terrorism? Which we have done a great deal of work on, at your suggestion, I might add. Is it a cyber attack? If you were Secretary of the Department, what would be your priority? What do you believe the Department's chief focus should be? Ms. Harman. That is a very hard question, and my first answer is it should not just be the Department's responsibility. It is a government-wide responsibility. We have coordinated our intelligence agencies under the Office of the Director of National Intelligence, and I think part of the answer to your question has to come from there. DHS has a role, but not an exclusive role. And as I mentioned, I think DHS is not in the prevention business, certainly not in the cyber prevention business, but it is much more in the consequence management business. So I think we have to keep in mind that our enemies, at least in this era of terror, are attacking us asymmetrically. They are looking for our weakest links. So if we announce we are focusing on three things, they will attack us in the fourth area. So I do not think that is a great idea. I think we just have to keep agile and keep looking. Cyber security is near the top or at the top of my list now--and I brought a prop. I thought you would be impressed. Today's Washington Post has an article about cyber risks, and there are these new gizmos that integrate everybody's information, and that just makes richer targets out of all of us, so this article says, and I actually believe it. So I think this is a place where the Homeland Security Department, if your legislation passes, should beef up its intelligence and prevention and consequence management capability. There is one issue. Another issue is I think lone wolves are the growing threat, people with clean records who are radicalized on the Internet, something I tried to work on when I was in the House and still care about. I think the bigger attacks are harder to pull off because we have been quite effective, and we have also decimated at least core al-Qaeda. That does not mean they cannot happen. And they might happen using ingredients inside our country. It is not always a border question. So, for example, something I have always worried about is some of the radiation materials in machines in hospitals which could be compromised and made into dirty bombs. So it is a huge problem, but we have to keep agile and understand how these people are coming at us. Senator Collins. Thank you. Mr. Skinner, I was interested when you described the gains made by the Department as ``fragile,'' and I think that is a good cautionary note to us. When I think back over the past decade of this Department, I can come up, off the top of my head, with numerous examples of failures in procurements: the SBInet program; the puffer machines at TSA; the problems with improper and fraudulent payments in the wake of Hurricane Katrina, which approached $1 billion and your office did so much work on; and IT projects throughout the Department--and the Department is not unique in this regard--that have failed. And you talked about some of those management failures and the importance of having a robust acquisition staff. But another important safeguard is having an effective IG, and you were certainly a very effective watchdog who brought to light a lot of those problems. Right now, the Department is without an IG, just an Acting IG. Could you share with us what qualities you think the Administration and this Committee should be looking for in a new Inspector General? And if you could also describe for us the scope of the office. This is not only a huge Department. Isn't the Office of the IG one of the biggest in the Federal Government? Mr. Skinner. Yes, it is. I think it is probably somewhere between the third, fourth, or fifth largest IG in the Federal Government. In my opinion, the next IG is someone who is going to require extensive executive experience with demonstrated leadership skills. This is not a place for training a leader. This is someone that should have already demonstrated their leadership abilities, and preferably someone that has some type of background or appreciation for audits, investigations, and inspections and who can provide the leadership and the vision for the office. Just like the Department, the IG has multi- missions. Although it is just a microcosm of the Department, it does have multi-missions with regards to policy evaluations and with regards to financial audits. The background that we had in the old days--back in the 1950s and 1960s, I hate to say it, when I entered the government--was strictly financial. But now we have learned that you have to be able to recruit and motivate a whole wide range of people, people that are competent in doing policy evaluations, people that have engineering backgrounds, people that have public administration backgrounds. It goes way beyond just the audit and financial management. The individual who leads this organization should have demonstrated management skills and should have, I think, extensive executive experience. Senator Collins. Thank you. Thank you, Mr. Chairman. Chairman Lieberman. Thanks, Senator Collins. Senator Carper. OPENING STATEMENT OF SENATOR CARPER Senator Carper. Again, let me just reiterate our thanks to each of you, not just for being with us today but a lot of other days as well, and for your willingness to continue to serve our country in different ways. I just want to follow up, if I could briefly, on a point that Senator Collins was making. We play what I call ``Executive Branch Swiss cheese'' from Administration to Administration. It is getting worse, not better. And 2 or 3 years into this Administration, we still have gaping holes in major leadership roles because in some cases the Administration could not figure out who to nominate, but in many cases, when they did, it took forever to vet them, to go through the nomination process, and the confirmation process in the Senate. We have ended up with big problems in a number of departments. One of those is the acquisition side in the Department of Defense. In the Bush Administration we saw it. We saw it again in this Administration. And when you see major weapons system cost overruns growing about $400 billion--and having to go 18 months with having a vacancy in the top watchdog position in the Department of Defense is just, I think, unthinkable. But I want to come back to the point that Senator Collins was making with respect to filling the position that you once held and performed admirably. I do not know that the Aministration is going to come back to us and say, well, this is who we think ought to be the person or the right kind of person to fill this role. You have given us some ideas what the Administration should be looking for, and they certainly make sense. But this has to be a priority, and I know it is something you care a lot about, and it is something we just need to work together with the Administration to make sure we get it done. Maybe this is one of those deals that we do and it gets done after the election. I do not know. But it is really important. These are great hearings, and I think it is unfortunate that more of our colleagues are not here, but I just want to thank you, Mr. Chairman, for providing these for us and for our staffs. At our hearing we had yesterday with three panelists, there was a fair amount of focus on cybersecurity and looking for a to-do list on cybersecurity. Actually what we are looking for was common ground with Senator McCain sitting to my left and Senator Lieberman over here, our Chairman, to my right and Senator Collins to see if the panel could give us some ideas of what we could do to define the 80 percent or the 70 percent on which we agree and do that this year and not waste more time. I really would like to ask--this is not a fair question, I suspect, for Mr. Skinner, but I think for Congresswoman Harman and for Admiral Allen, in terms of when you look at the different approaches between the two major bills here in the Senate, a bipartisan bill and the legislation that Senator McCain and others have worked on, where do we find the common ground? Give us some advice on how to meld these together in ways that make sense and get that done this year. Ms. Harman. Well, bring back the Big Four. That would be my first answer. But, unfortunately, I think the hangup is this debate that we keep having about the role of government. I think the argument that the better bill's sponsors make is that infrastructure has to be in the bill. If we are not protecting against cyber threats against critical infrastructure, we are not protecting the country. I am there. I think that is right. I do not think it is a Republican or a Democratic argument. I think it is a proper role of government to provide for the common defense. It is in the Constitution. It is an oath I took and you all still take. And if we are going to provide for the common defense, we have to protect our critical infrastructure. So I start there. I suppose if I were doing it, I would find any possible way to keep that in the bill, and then I would negotiate on the other stuff. I know that one of the issues that some of the outside groups are concerned about is how information is shared and about violation of privacy. But, of course, again, if we had a Privacy and Civil Liberties Oversight Board that was functioning, that could help us or help the government develop the regulations that would be appropriate to implement the cyber bill. But with no cyber bill, as Keith Alexander has said recently, ``Our country is extremely vulnerable, and those of us who have been briefed in classified settings on both offensive and defensive cyber understand the capability of this tool now.'' And just one final point: Ten years ago, when we were setting up this Department, I do not think any of us was talking about this. I do not even know what capability existed then. Certainly there was cyber. And as this threat evolves, we have to evolve. This is a core requirement I think now for the Homeland Security Department, and it is overdue that some strong legislation should pass. Senator Carper. All right. Thank you. Admiral Allen, help us out. Admiral Allen. I think Representative Harman hit it right off the bat there. This is really a question about what is inherently governmental and what is the role of government. In a really complex regulatory environment, we always have these questions. I am sure the same questions were raised when the nuclear industry came about, and what should the private industry be doing and what should government be doing. We faced some of the same problems and challenges looking at port security right after 9/11. I will tell you this. We used to say if you have seen one port, you have seen one port. And I guess you could say if you have seen one sector, you have seen one sector. And when you go between the sectors, I think there is probably a different varying ability for the markets to clear this type of functionality and protect their assets. In other cases, there is not a market-driven reason to do that, and there is probably a valid role for government. I think what we probably need to do is understand what the standards and the performance are trying to achieve to secure the infrastructure and then apply those standards to each sector. That may produce a different outcome in each one, but at least there is a standard way to think about it and move ahead. And in some cases where there is not a market solution, there is inevitably a role for government. If there is a role for government, there is probably already a standing department that has the legal authorities to do that. It becomes a matter of execution and proper oversight regarding private citizen and personal information. We need a bill. I cannot urge you more strongly to get a bill out this year. Exactly where that line is on the role of the government from a harder regulatory stand that is requiring these audits and the development of covered assets that are covered in your bill, information sharing, and industry-led organizations, I think those are things that need to be worked in the Congress as a bill moves through. But I think a bill is necessary. There is a valid role for the government if the government is to play. That role is homeland security. We should build on what has already been done there, even if the progress we have seen to date has not been as significant as we think, but we should move to pass a bill. Senator Carper. All right. That is very helpful. There is some convergence here, actually a fair amount of convergence here in the views we just heard, and also with the panel that was here earlier this week. That gives me not just cause for encouragement but just strengthens my belief that we have to move. Mr. Chairman, I do not know if you are keeping a bucket list, a to-do list of things you want to check off before the end of the year. Clearly we want to finish postal reform. We have already spent plenty of time on that, and the House of Representatives continues to delay taking up legislation. We passed very good bipartisan legislation, not perfect admittedly, but instead of actually taking up a bill and passing it, they continue to delay it and the Postal Service loses $25 million a day. It makes no sense. I do not want to come back and have to deal with that next year. I am sure Senator Collins does not. I might not be back next year. You never know. But I hope to have a chance to serve with her and my colleagues for a bit longer. The other one that is just crying out to get done is cybersecurity. It is crying out to get done, and my hope is that we will do that. If I could, just one concluding thought. A lot of times at a hearing like this, during an exercise like this, we focus on the stuff we have not done well, the to-do list that still needs to be done. GAO still has management integration on their high-risk list for waste, fraud, and abuse. A lot of good has been done. There are thousands, maybe tens of thousands of people in this country that are still alive, unharmed, unmaimed, they have lives, jobs, families, and so forth because of the protections that are put in place, in no small part because of the work that has been done by the Department that we stood up 10 years ago. I think that is important to keep in mind. The other thing, I am a Senator, like some of you, who cares a lot about trying to make sure we figure out what works, as Congresswoman Harman said, and to make sure that we are spending taxpayers' money as cost-effectively as we can. We are looking at this fiscal cliff at the end of this year. We are going to have to figure out how to raise revenues. We are going to have to figure out how to spend more cost-effectively. One of the very encouraging things for me, as the guy who was involved, along with Senator Bill Roth years ago, in the creation of the Chief Financial Office and Federal Financial Reform Act of 1990, which said all Federal agencies have to have auditable financials. And lo and behold, Secretary Napolitano announced earlier this year, maybe late last year, they are going to be auditable way ahead of the Department of Defense. Finally the leadership we had been hoping for. And I think you cannot manage what you cannot measure, and I think we are making progress there. So there is some very good work that has been done in the last 10 years, and we need not lose sight of that. Thank you all. Chairman Lieberman. Thanks very much, Senator Carper. Just responding to your question, I do have a bucket list, and, as a matter of fact, I think I have engaged Senator Jon Kyl at least in the formation of a Bucket List Caucus, and I will tell you that at the top of the list is cybersecurity. And Senator Kyl is working very hard now with Senator Sheldon Whitehouse in a bipartisan effort to reach a meaningful compromise on the cybersecurity bill. But the priorities for the Committee I think are clearly cybersecurity and postal. Incidentally, just to say what I think all the witnesses know, but it cannot be said too much, just reflecting on your strong statements about the need to have a cybersecurity bill adopted this year--unfortunately there seems to be somewhat of a partisan divide on this question in Congress. Among those who have had responsibility for our national and homeland security across the last two Administrations--that is, the Bush and Obama Administrations--there is real unanimity of opinion that we have to adopt a bill, and I think I am not stretching to say that they support a bill like the one that came out of our Committee. So it is not just people in the current Administration and the President, but Secretary Michael Chertoff, Admiral Mike McConnell, who I believe is your colleague, Admiral Allen, at Booz Allen, and Stewart Baker. So I hope that will have an impact in helping us get over 60 votes in the Senate. Senator Carper. If I could just add quickly. Senator Collins, you, and I said to our respective leaderships on postal, the only way we are ever going to finish a postal bill is to get the bill on the floor, debate it, amend it, and vote on it. And I think the same is probably true with cyber. We have to get the bill on the floor. I am encouraged that the Democratic leader--and I hope the Republican leader--believes in that and during this work period, while we are here before August, will actually do that. Chairman Lieberman. Thank you. Senator Johnson, I was just thinking, as we referred to Cal Ripken, I would say you are the rookie with the most Cal Ripken-like record on this Committee, which I appreciate. You have really been very steadfast in your contributions here. OPENING STATEMENT OF SENATOR JOHNSON Senator Johnson. Well, thank you, Mr. Chairman, and thank you and Senator Collins for holding these hearings. For somebody new, these are extremely helpful. I am learning a lot, so thank you. And I would also like to thank the witnesses for your time and your testimony and also for all of your service to the country. As somebody new--I was not around here, you were--I would like to ask each one of you, what was the primary rationale or reason for establishing the Department. I want to go down the list. And if a previous answer is your answer, you can tell me the second one, but I also want you to acknowledge that was the reason. I will start with you, Congresswoman Harman. And, by the way, for the record, I want to say I smiled when you said that 90 percent of the work was done by the women on Fab Four. [Laughter.] Ms. Harman. I appreciate that. I remember the time vividly. We were all here on 9/11, and I was then a very senior member on the House Intelligence Committee, walking to the dome of the Capitol, which most people think was the intended target of the fourth plane that went down in Pennsylvania, so it focuses the mind. We had no evacuation plan here. We, unfortunately, closed these buildings. A huge mistake. We reopened them later in the day, but, nonetheless, it was terrifying, which is the point of a terror attack. At any rate, I felt--and I certainly know that Chairman Lieberman did--that our government organization was completely inadequate to the new set of threats, and we needed something different. We had missed clues, obviously. Two of the hijackers were living in plain sight in San Diego, and the FBI did not talk to the FBI internally and, of course, did not talk to the CIA, or we might have been able to find them and unravel the plot. So the goal was to somehow find a better way to put government functions together. As I mentioned in my testimony, many of us thought there was a simpler way to do this, but we embraced what President Bush proposed because we knew he would support that and we would get something done. Senator Johnson. Admiral Allen. Admiral Allen. Senator, the concept of a border security agency actually predates 9/11. There were discussions about trying to do something like this clear back in the Nixon Administration regarding border control on the Southwest Border. So the concept itself is not novel. As former Commandant of the Coast Guard and somebody that has worked with these agencies for nearly 40 years before I retired, the relationships between the Coast Guard, FEMA, Immigration, and Customs have never been better. FEMA is a better organization because they are in a Department with the Coast Guard, and the Coast Guard is a better organization because they are in a Department with FEMA. And I testified to that after Hurricane Katrina. I was also asked by Senator Frank Lautenberg one time, what was the best thing about the Coast Guard being moved out of the Department of Transportation, because he was our Chairman, moving to the Department of Homeland Security. At the time I said we got our appropriations on time. I am not sure anybody can say that anymore. There was an all-out bureaucratic war between the Coast Guard and Customs in the mid-1980s over who would do air interdiction and maritime interdiction in this country. It was internecine warfare and it was ugly. That does not happen anymore, and while there have been overlaps and things to talk about how we can coordinate better and create unity of effort, some of the bureaucratic struggles that I saw throughout my career have gone away. Senator Johnson. That was how many agencies? About five that you are talking about that you were originally thinking about? Admiral Allen. The original border security, that has been a discussion that has gone on for years. Sometimes it was just border focused. Senator Johnson. But of the 22 agencies, how many of those---- Admiral Allen. I think originally they would be talking about Immigration, Customs, Coast Guard--the organizations that actually have a physical presence on the air, land, or sea domains and borders. But it had been something that had been discussed for quite a while. Senator Johnson. Mr. Skinner. Mr. Skinner. I agree with Admiral Allen. The whole concept of homeland security predates 9/11 actually. As a matter of fact, I think there was actually a bill that was introduced and it was closeted a couple years prior to 9/11. It was brought out and dusted off, and I think that started the ball rolling for getting the legislation that we now have through the Congress so fast. Quite frankly, the whole concept was to have unity of effort, to bring together the different functions within government so that they can work better together to not only protect or prevent another terrorist attack, but also to develop a resilience and an ability to respond and recover from a terrorist attack should one occur. So it brought together these different elements that would sit under one roof, one leadership, with one common mission, that is, to prevent, protect, respond, recover, and mitigate against not only a terrorist attack but also natural disasters. Senator Johnson. Here is my concern. My bias, having been part of a small company that got bought by a larger conglomerate and then demerged, I have gone through that merging process on a far smaller scale, I understand that, but I also understand that when you go into a larger organization, so much of your effort then is directed toward basically feeding the beast, trying to do all these things we are trying to do with integration, and I guess that is my question. Have we created something that is simply too big to manage? We have a Department now that is 200,000 people. It has $6.5 billion worth of overhead. And should we be taking a look at maybe splitting out some of those? Should we maybe demerge some of these into some different areas? I guess I always thought it was kind of breaking down the silos, information sharing, maybe take that back to the national intelligence level for that sharing. Is there a more intelligent way of potentially taking a look at this? These agencies were large bureaucracies to start with. Now we have made something even larger, and have we actually made it less effective? Ms. Harman. Well, on the front end, I think we bit off too much, but we made a tactical, political decision that, along with the President's proposal, this was the fastest, easiest way to get something to happen. There have been huge growing pains. It has been 10 years, and still some functions are not done well. Yes, I would recommend narrowing some of the functions. But I would be against rearranging the deck chairs again because I think that is an extremely painful exercise for any organization, and this one is finally, in many respects, becoming a cohesive organization. More leadership to integrate some functions that are still not integrated would be good. Sustained leadership in the next Administration would be excellent. But I think it has come a long way, and it really has served the function, by and large, of protecting our country along with oversight of Congress. If I had to pick an area to reorganize right this minute, it would be Congress. I think this Committee should have a lot more jurisdiction than it does, and that is true on the House side, too. Senator Johnson. Thank you. Admiral Allen. Sir, I think it is hard to disaggregate the inelegant conditions under which the Department was formed that I discussed earlier and the issues you talked about, about management, the size, the span of control, and so forth. We are going to have to get over the first part. It has been 10 years. The country expects the Department is going to start functioning better, and I think that is a mandate for the Department. I think, on the other hand, there is a leadership management imperative here that has not been exhausted yet, and I would support Representative Harman's comments there. I think we have an opportunity, as we move to a new Administration or continuity of the current Administration, to have a leadership management agenda that is focused on the Department, that takes care of the basic X's and O's of blocking and tackling. And I think until we have done that, we have not exhausted the potential for the Department. Mr. Skinner. Senator, I would like to also add that I agree wholeheartedly with Congresswoman Harman. This is not a time to rearrange the deck chairs. If you study the history of the creation of the Department of Homeland Security, you have to understand the environment in which it was created. It was a very emotional environment. This country was very upset with what happened on 9/11, at what happened in New York, here at the Pentagon, and also in Pennsylvania. This bill was pushed through very quickly, at a historic pace, and we were not given the opportunity to think it through so that we could prepare ourselves. We saw this at TSA when we stood that up, hiring all the screeners in record time, and as a result, we had to go back and redo a lot of that. But that environment in which we stood up created a lot of our problems when we did not think it all the way through. For example, I said earlier we shortchanged the management support functions when we stood it up. We brought in all the operations without the management support to back these operations. Senator Johnson. Let me just close with an interesting article that I read in Newsweek where basically Secretary Robert Gates was talking about when he came in, Secretary Donald Rumsfeld said there were 17 layers between his command decision and the implementation in the military. Now it is 30. That is not moving in the right direction in terms of efficiency, and that is my primary concern about the Department of Homeland Security as well. Mr. Skinner. Actually, the Department has reduced layers, because when it was originally stood up, the Secretary had the opportunity, and the President, with congressional approval, to reorganize, which they did, and they have actually removed layers. Now I think the layers that remain need to be empowered, particularly in the management support arena. The progress we have made to date I think is substantial. I do not think the Department does a very good job of marketing itself. It still has a long way to go. The biggest threat I think the Department has for its success right now is the budget constraints, the ability to sustain what they have already started and the ability to make the improvements they need to move forward and to address evolving threats. Senator Johnson. Thanks a lot. Thank you, Mr. Chairman. Chairman Lieberman. Thanks, Senator Johnson. That was a really constructive exchange. Senator Akaka, welcome. Senator Akaka is another Member of our retiring class who is characteristically involved in a very constructive way on our Committee's two priorities, which are the cybersecurity bill and the postal reform bill. So thank you for that, Senator Akaka, and it is your turn for questioning. OPENING STATEMENT OF SENATOR AKAKA Senator Akaka. Thank you very much, Mr. Chairman, and also I also want to thank Senator Collins for her efforts on this Committee and for holding this hearing to examine DHS, and also to discuss some reforms that can improve the efficiency and delivery of services of this Department for our country. So I want to thank you very much for this opportunity. I also want to take the time to thank the Federal workers. As you know, I have always been concerned about our human capital, and here it is, one of those situations where our Federal workers have responded, and I want to thank them for their response, called to service since September 11, 2001. And so here we are now examining what has happened and how we can improve it. I would like to ask Congresswoman Harman, your written testimony notes improvements of the DHS Privacy Office and an urgent need to stand up the Privacy and Civil Liberties Oversight Board. I strongly agree. As you know, dramatic technical advances in the past decade allowed DHS to obtain and use Americans' personal information in new ways. What are the key privacy challenges that DHS will face in the future? And is the Department really equipped to address these challenges? Ms. Harman. Well, thank you for that question, Senator Akaka. And, by the way, life outside of Congress is quite sweet. I want to assure you and Senator Lieberman that I am really OK and enjoying my life. On this, I watched carefully as the Department developed, and I have seen progress and good effort in the privacy protection area. So I do not want to be critical. What bothers me as a more general matter is the absence of people inside the Executive Branch as policy is formulated there, as regulations are developed or new actions are contemplated, who say, wait a minute, there is another way to think about this or there are more things to think about. As I have often said--in fact, Benjamin Franklin said it first, I am sure, better than I am going to say it--security and liberty are not a zero sum game. You either get more of both or less of both. You have to factor them both in on the front end. If you think of them as a zero sum game and we have threats against us, then we are going to basically shred our Constitution. None of us wants to do that. And if you, alternatively, just punt, then after we are attacked, we are definitely going to shred our Constitution. Bad idea. So my basic point is we need advocates all over, in the right rooms, at the right time, as the Executive Branch contemplates security actions. What DHS is doing inside of DHS is pretty good, although I have seen some problems. They relate to what information is collected, how long it can stay there, and who has access to it--the usual stuff like that. But, again, I think the others here, maybe Mr. Skinner, more than any of us, can answer whether the systems are working. But I saw a couple of things there that I was able to stop. One of them was the National Applications Office (NAO). It was going to task satellites, basically our defense satellites, to accomplish certain homeland security missions over the continental United States, and that worried me because I did not think the guidelines were specific enough. And what ended up happening was NAO, I think, was discontinued, which I thought was a very good outcome. Senator Akaka. Thank you, Congresswoman Harman. This week the National Journal poll released information that almost two- thirds of respondents said that the government and businesses should not be allowed to share cybersecurity information because it would hurt privacy and civil liberties. You also note in your testimony the need to protect personal information in the event of a cyber attack. Will you please discuss the importance of including robust privacy and civil liberties safeguards in any cybersecurity legislation considered on the Senate floor? Ms. Harman. I think it is very important. What the final version of the legislation should look like I do not know. But, again, it is the same point, that security and liberty are not a zero sum game. We have to think about how to protect information as we also are blocking access by either business interests that are stealing information or government interests that pose, I think, a grave threat to all of the dot-mil, dot- gov, and dot-com space. These are serious tools, and the point of cybersecurity legislation, obviously, is to protect our personal information, but also our government secrets. So that is the point of the legislation. But individuals should not be forced by the legislation to share data that it is unnecessary to share. So it is complicated. I just have to look at the specific language. But I think the bill authored by Senator Lieberman and Senator Collins is closer to what I think would keep our country safe and protect our critical infrastructure. Senator Akaka. Thank you, Mr. Chairman. Chairman Lieberman. Thanks very much, Senator Akaka. If the witnesses have time, I have just one more line of questions, a little bit different than we have focused on, and it builds on yesterday's hearing when we discussed with the experts an interesting, in some ways unsettling range of potential future homeland security threats. And I wanted to ask you what your assessment is of the current capabilities within DHS to assess and identify future threats and then obviously to take actions to address them, and if it is not adequate, what we might do about it. And I do want to go down the road, and, Admiral Allen, as you well know, the Coast Guard has an internal futures planning initiative called Project Evergreen, and I would like you to talk about that and how it might relate, if it does, to DHS overall. Congresswoman Harman, do you want to begin that? Is there within DHS the capability to accurately, or adequately anyway, anticipate changing threats and respond? Ms. Harman. I think I am least qualified on this panel to answer that because I have not been in the operating mechanism of the Department. But I think it is uneven, would be my answer. I think some threats are better understood than others. And as I mentioned in my answer to Senator Collins, if we give a pat answer to that question, then the bad guys will somehow plan around us. We cannot do that. We have to be ever agile and reassessing that all of the time. But I do not think most of the planning mechanisms are that good. The ones I have seen that I like the best have to do with airplane and airport security, which I think work very well. And we authored legislation, Senator Collins and I, on port security, which involves--and obviously Admiral Allen knows all about that--pushing borders out and layers of protection. And I think that one works pretty well. But I do not know how to answer that across the whole range of threats. Chairman Lieberman. Good enough. Admiral Allen. Admiral Allen. Yes, sir. To answer your first question, about 10 years ago or 12 years ago, the Coast Guard initiated a project called the Longview Project, and this was trying to look strategically into our future using alternative scenario planning, which is a planning method the Royal Dutch Shell Company had put in about 20 years ago, a leading consultative method to try and figure out what you should do to plan for the future. To summarize it, you get your senior leaders, you look at the consequential trends that are out there, and you develop alternative worlds that you might see. And then you reduce that to the four or five highest risk or most consequential. Then you isolate teams, and they come up with strategies on how you would cope with that world. And they do not talk to the other ones. When you bring them back in, you compare what they all said, and if you have five very different worlds, of the 10 strategies they come up with each world, three or four of them the same--those are robust, apply to a variety of threats, that is something you should probably look at as you try and look at your own capabilities and competencies. The Coast Guard is on its third or fourth iteration. We termed it the ``Evergreen process'' because our goal was to regenerate it about every 4 years. It has been extremely helpful to us. When I became chief of staff of the Coast Guard after 9/11, I actually graded our performance on 9/11 against what we thought was going to happen when we did not know the events in New York were going to occur, and there were 10 things that we said we should do. We did six or seven of them. The three that we did not do would have helped us had we done them. And my response was from that old management book, ``Who Stole My Cheese?'' What would you do if you were not afraid? And we thought it was very insightful. Regarding the larger question, what I said in my written testimony--and I will try and summarize it succinctly here--you cannot stand at a port of entry and view homeland security and say, ``What is it I should do?'' You cannot stand at a screening line either in the country or in Dublin and say, ``What should I do regarding airline passengers?'' I think we need to understand that we have both a physical and a virtual dimension of our borders where we need to carry out sovereign responsibilities. And for ease of explanation, what I usually say is we have air, land, sea, and actually a space domain, and they are all surrounded by cyber. And through those domains we have flows of things we need to be concerned about. Deputy Secretary Lute has a good way of saying it. We need to interrupt the supply chain of trouble. And the things that flow through those domains are things like people, cargo, conveyances, but it is also weather, germs, electrons, and money. I think what we need to start understanding is, notwithstanding the components and their individual authorities and jurisdictions, as I alluded to earlier, at the departmental level, in both principle as well as policy and operational planning and coordination, how do we sense those domains and those environments? What is passing through them? What represents the threats in those domains? You can almost look at a portfolio and you can start making tradeoffs based on risk of where you need to put resources, including redeploying workforces on the Southwest Border, redeploying maritime forces, heightening threat levels in advance of a national security event, and so forth. It requires, in my view, to step back and view the homeland security enterprise radically different than the collection of the authorities and jurisdictions of the components. Chairman Lieberman. Thank you for that. You give us a lot to think about. Mr. Skinner, do you have a reaction to the question? Mr. Skinner. It would be hard to add to what he just said. Chairman Lieberman. That was a pretty good answer. Mr. Skinner. It certainly was. As the IG, I do recall doing some reviews with the Department, particularly in TSA and CBP. We were always looking for emerging threats because they knew if they shut down one lane, they would find other avenues to smuggle contraband or illegal items onto airplanes or through our borders. So I know that from a stovepipe perspective we were always looking at what are they going to do next now that we have identified this technique. As far as strategic planning and strategic assessments of what our threats are, I am not aware of that occurring within the Department, but that does not mean that it is not occurring. Finally, I would just like to make the point that when we talk about evolving threats, this is not just a DHS responsibility. This is a governmentwide responsibility. Chairman Lieberman. Right. Mr. Skinner. And we have to rely heavily within the Department on what is going on outside government, and I think Admiral Allen put it very well. It is the intelligence that we garner, dealing with what is going through our systems or what is happening inside that cyber circle. So people who have those expectations saying this is solely a DHS responsibility--I think it would be misleading or a big mistake just to focus on DHS. Chairman Lieberman. Yes, I agree. I just want to come back and ask you a final question, Admiral Allen, about that exercise you went through with the Coast Guard. I assume you were looking at a lot of factors that might not to the immediate observer seem like they were relevant to the Coast Guard function. In other words, it seems to me that one of the things I would hope that DHS does is look at worldwide demographic trends. I also mean, of course, with regard to natural disasters, environmental, or meteorological trends. But I also hope they think about the terrorism threat, what is happening out in the world that we may not be thinking about now that, nonetheless, could--or what is happening in the technological world that may be converted to a weapon against us, as you know, planes and cyberspace have been. Admiral Allen. That is what we try to do, sir. One of the scenarios was you try and drive at the polar extremes. One is globalization where financial markets drive to the point where it starts to question the value of nation-states. The other one is a pandemic that basically goes global and redefines socio- political boundaries and implications related to that, or natural disasters. And what you do is you try and bring your leaders in and try to understand which one of those are most consequential or impactful or provide the greatest risk. And you can talk about it from an agency standpoint. There was a project called Project Horizon where the State Department tried to do this on an interagency basis about 10 years ago. Chairman Lieberman. Yes. Admiral Allen. But it really never got the traction inside the government. It is a useful project. It requires some investment in time. It requires some championship at the leadership level. But it also allows you to learn about some junior and mid-grade people that take part in these things as a leadership grooming process. There are current admirals in the Coast Guard that I first met as lieutenants in these work groups talking about what they thought might happen in a port after a weapon of mass destruction event. You were able to see these people being very thoughtful and very resourceful in how they bring their thinking to the problems. Ms. Harman. Senator Lieberman, could I just add one thing? Chairman Lieberman. Yes, ma'am. Ms. Harman. As we think about these big, huge threats or potential catastrophic threats, it is still important to drill down on the smaller threats. Senator Collins mentioned the underwear bomber who was unable to detonate--good news--a bomb that was external to his body. Now the worry is that tradecraft has evolved so that there can be internal bombs. Much like human mules carrying drugs, that will evade some of our detection systems. And at that level, I think we need very sharp focus because I think that things of that kind are going to continue to happen. There is one particular bomb maker in Yemen--who seems to be the ace bomb maker of all time--who still is alive and well and doing this. Maybe there will be others, and maybe there will be others in this country. So it is not just a question of borders. It is a question of very smart, focused thinking about what these people could do next. Chairman Lieberman. Good point. Admiral Allen. You mentioned technology, Mr. Chairman. I think when you look at the advances in nanotechnology, mass computation in smaller areas, battery technology, and things like that, you start creating the art of the possible and ways where threats can be applied in different ways. So I think there is a technological thing that we have to keep our eye on. Chairman Lieberman. Yes, I agree. This is a tall order, but investing a little bit in this kind of future thinking out of the box for right now probably would save us a lot in the years ahead. Thank you very much. Senator Collins. Senator Collins. Thank you, Mr. Chairman. Admiral Allen, it was very helpful to hear from you some of the problems that existed prior to the Department of Homeland Security's creation to remind us that it is not as if all these agencies were working cooperatively before they were brought together and somehow bringing them together made them not work as well. Nevertheless, as I was reading your testimony, I could sense a certain frustration with how the Department could be functioning better. For example, you talk about a lack of uniformity, comparability, and transparency in budget presentations across the Department. You say that the Department has struggled to evolve in operational planning and mission execution coordination capability. And you say in your conclusion, ``Something has to give.'' What do you believe needs to be done to solve some of the problems that you illustrated in your written testimony? Admiral Allen. If I could, as I did in my written testimony, I would like to divide it into two answers. One involves mission execution, and one involves mission support. I used to tell the people that worked for me in the Coast Guard, ``If you go to work every day, you either execute the mission or you support the mission. And if you cannot explain what you are doing, we made one of two mistakes. Either we have not explained your job or we do not need your job.'' So I would like to give you two answers. On the mission support side, let us go to appropriations, because I think you hit the place where there is discretion to do something. We moved components into the Department with different appropriations structures from the legacy departments. And you are all familiar with this. I am talking about the appropriations level, the project, program, and activity levels that create the firewalls which you need to reprogram between and how you represent personnel costs, operating costs, capital investment costs, IT costs, and so forth. Right now, because of the way the budgets were formed in the legacy departments, you cannot put the budgets side by side and look at comparability on personnel costs, salaries, operations and maintenance, and capital investment. There are two sides to this. The Administration needs to put forward a budget that has comparability in the way the numbers are presented, and the Appropriations Committees are going to have to understand that there is going to have to be some flexibility to put this together where we have a comprehensive and understandable basis by which to us how we are funding the Department and the costs associated with that. That is something that does not need any legislation. That is a management activity both in the Department, at OMB, which plays a big part in this, and on the Hill. One key thing regarding this is the requirement in the Homeland Security Act to have a Future Years Homeland Security Plan like the Future Years Defense Plan. We have never realized that. There are a lot of forces inside the Office of Management and Budget that do not want to commit to a 5-year projection, but this really kills capital investment and acquisitions management. We have breaches in acquisition programs that are budget-induced, but you do not see that because there is never an open discussion about having a sustained, consistent 5-year capital budgeting plan. On the mission execution side, it has everything to do with unity of effort, which is undergirded by operational coordination and planning. If you talk about the threat environment that I discussed and all the different domains, that is hard to do at a component level. But we need to create the capacity and the competency at the departmental level to be able to look at this thing as a portfolio and to talk about future cases, to look at how do you trade off what can pass through those domains--germs, electrons, money, people, conveyances, and so forth. We have to create the capacity to be able to discern the important few from the many that are out there that they have to deal with every day. And we have to create the capacity and the capability to do that close to the Secretary so the Secretary can be consequential in the planning and the execution of ongoing operations, then export that competency with credibility across government. Senator Collins. Thank you. Mr. Skinner, you talked about how the Department initially had, I think it was 2,000 different IT programs and that had been narrowed down, but there are still many different IT programs operating within the Department. And I was thinking when Senator Johnson was talking about the tension between being part of a great big organization versus a smaller organization, which can be more efficient and effective, that a fundamental issue that has never really been answered about the Department has to do with the amount of authority at the Department level, the Chief Information Officer (CIO), the Chief Financial Officer (CFO), Chief Acquisition Officer, all of those positions should have. What is your view on that? Should the Secretary-level positions have authority over the component agencies in the area of information technology, for example? Mr. Skinner. If you go back and look at some of the work that we have done over the years, we have always had concerns, first, that the CFO did not have the appropriate authorities to compel the components to follow certain guidelines or to perform in a manner in which the Department or the Secretary had envisioned. Second, I had reported and made recommendations that the CIO did not have sufficient resources in the Office of the CIO. And the same holds true with the Chief Financial Officer. We have studied and made recommendations that the Chief Financial Officer as well be given additional resources and authority to ensure compliance at the component level. One of the things I would like to add is that because when we stood up and the components were brought together, they retained their authority, oftentimes because it was the environment in which we were living, and it was a very emotional environment--expectations were too high. We thought now that we have the Homeland Security Department, all of our problems are going to be solved. Well, we knew that was not going to happen, but the public did not know that, and the media took advantage of that. And, second, it was that the mission demands that were put on us at that point in time in our history trumped good business practice, because we were hearing we expect this to happen, we expect to secure our borders, stop illegal immigration--everything had to be done yesterday, and that trumped good practice. We made a lot of mistakes, and I think we have learned from that. The dust has settled. Now we are able to analyze exactly what we have done, what lessons were learned, and where we want to go. Now it is just a matter of getting the resources and authorities to get it done. Senator Collins. Thank you. Admiral Allen. Admiral Allen. Coming back to Senator Johnson, because your analogy to the business world, and I understand it, you have every right to ask that question. This was probably done without due diligence. Chairman Lieberman. Thanks, Senator Collins. I want to give Senator Johnson and Senator Akaka a chance to ask questions if they have more. Congresswoman Harman, I understand you may have to leave soon. If you do, we will understand--and still love you. Ms. Harman. Is that a hint? Chairman Lieberman. No. I do not think I have ever said that to a witness before. [Laughter.] Ms. Harman. Well, thank you, Mr. Chairman. I love you, too. Chairman Lieberman. Thank you. Ms. Harman. If it is one more round of questions by two people? Chairman Lieberman. Just Senator Johnson and Senator Akaka. Ms. Harman. Yes, I would be happy to stay. Senator Johnson. Just a quick one. When we were talking about cybersecurity yesterday, I was asking about, again, the priorities of what needed to be done, and I really came away from that as the first thing is we have to set the standards. So I just want to quickly ask all three of you: Who do you believe is best capable of setting the standard on cybersecurity? Ms. Harman. I think the technical expertise on cybersecurity is in the NSA and should remain there. They are best at it. In terms of being the public face to do the cybersecurity work that is especially not in the dot-mil and dot-gov space, I think the Homeland Security Department has to do it, implement it. But I do not think it should try to re-create the technical expertise of the NSA. Admiral Allen. I think there is a role for government in oversight of the standards. If I could give you an analogy, the blowout preventer that failed in the Deepwater Horizon spill 2 years ago was built to industry standards, but was not subject to independent third-party inspection mandated by the government. It is now. So I think we need to understand what the role of government is and how we produce the effect. I think there should be oversight. I think it is logical it should be in the Department of Homeland Security. How you evolve the standards can be part of how the legislation is put together, but that has to be affirmed, there has to be accountability, and somebody has to be able to act on behalf of the American people. Senator Johnson. Thank you. Mr. Skinner. Mr. Skinner. I believe it is going to be a collaborative effort. I think NSA plays a major role. I also believe the National Institute of Standards and Technology (NIST) plays a role, and the Department of Homeland Security plays a role as far as establishing standards. And those standards are not going to be set in stone. They are going to evolve over time because cybersecurity is evolving over time. And as far as providing the oversight at least on the domestic side of the house, I believe that should rest within the Department of Homeland Security. That is a logical home for it. Senator Johnson. Those were very government-centric answers. Is there any role outside in terms of the private sector in terms of the service providers and that type of thing? Admiral Allen. If I could just add, I think that is a performance outcome. My basic training in public administration is in executive, legislative, and regulatory management. I worked in the regulatory field for a couple of decades. One of the things we have to watch out for is we do not get this into a rulemaking process that takes 10 years. That just cannot work. So whatever we do that involves government has to break the paradigm to bring the best of the private sector and get to a conclusion. What we want is a violent attack of sanity. The question is how to do it. Ms. Harman. And if I could just add, as Senator Collins said, 85 percent, I think, of our capacity is in the private sector, and the private sector in this area is much more agile than the government sector. So this has to be a collaborative effort. I thought you were asking about the standard setting. Yes, the legislation should set the standards or set up the process to set the standards. The point I was making is that inside government, our technical competence on this is at the NSA. Senator Johnson. Thank you. Thank you, Mr. Chairman. Chairman Lieberman. Thank you, Senator Johnson. Senator Akaka? Senator Akaka. Thank you very much, Mr. Chairman. I know time is valuable to the Congresswoman, and I just want to say I do not have any more questions for you if I am the last here, meaning you can leave if you need to. Mr. Skinner, I want to say that we have a great panel of leaders and experts here today, and we are fortunate to have you. Mr. Skinner, as you noted in your written testimony, DHS has relied heavily on contractors since its inception, in particular in service contractors working side by side with Federal workers. I have worked closely with the Department on its efforts to right-size its Federal employee-to-contractor mix. Does the Department currently have the right Federal employee-to-contractor balance to achieve its mission in the future? Mr. Skinner. I can only say at the time of my retirement, no, it did not. But at the same time, I was aware of the initiatives to bring that right balance, and I have been reading reports and observing what is going on within the Department. I am still emotionally attached, even though I am retired. And I see that there is progress being made there. But, nevertheless, there is still an imbalance. I know recently the Coast Guard has made tremendous progress in bringing in in-house employees to do what was inherently governmental jobs instead of relying on contractors. But at the same time, they still do not have--and this is as recently as maybe 2 to 3 months ago that I read this--sufficient resources to complete their mission. So they are still relying on contractors to do what they would like to be doing themselves. But there is a very concerted effort, and I think this has been at all the components as a result of the leadership that I have seen Secretary Napolitano and Deputy Secretary Lute bring to the acquisition management process. Senator Akaka. Admiral Allen, as you know, the Department has worked very hard to improve its strategic human capital functions. However, DHS still faces challenges in implementing its department-wide workforce objectives and goals, such as improving employee morale and retention. What are the most pressing challenges facing the DHS workforce? And how do we address them going forward with DHS? Admiral Allen. Thank you for the question, Senator. I have provided the staff with a statement I made, and they can provide it for the record.\1\ In March, I testified before Representative McCaul's subcommittee, the House Homeland Subcommittee on the Partnership for Public Service rankings and morale at the Department. There is a more extensive discussion on that there. I will try and highlight some of the issues here. --------------------------------------------------------------------------- \1\ The testimony referenced by Admiral Allen appears in the Appendix on page 186. --------------------------------------------------------------------------- Some of the issues derive from the nature by which the Department was formed that I have talked about. Let me hit those real quick because they are technical, and then I will get to the other ones, which I think are equally important. I will give you a good example. When the Immigration and Naturalization Service went away and we formed Immigration and Customs Enforcement (ICE) and the CBP, we recombined two different workforces that came from two different departments with different appropriations structures, different pay/benefit structures, different work rules, and different grade structures. The ability to try and estimate salaries in that environment continues to be a problem today in CBP, plus a lot of their salaries are funded by, I think, five or six different fees that are legacy fees from Agriculture, Immigration, and Land Border Entry. That is a pretty difficult environment to try and manage and create a human resource program and adequately address and estimate salaries. The implications of that is there is not enough money, they have to do things in the middle of the year, employees know that, and it affects morale. So I think fixing some of these structural issues will have a salutary effect on the workforce, in my view. Now, separate from that, on the discussion of morale of the Department, what I said in my previous testimony was morale is not something that you mandate or set out as a goal and achieve. Morale is a by-product of performance in the workplace, where employees feel they are empowered and have the right tools and understand that their leadership are doing the things that are going to enable them to be successful. When you have that, you have morale. And so I think what the Department needs to do is put the conditions in place which improve the performance that we have talked about here today, and I think morale becomes a natural by-product of that. I think we need to understand people do not leave organizations. They usually leave bad bosses. So I think there is an imperative on leadership training in the Department. There is a DHS fellows program. They have just established a Department of Homeland Security capstone program for senior executives. We now have a leading edge program for executives across the Federal Government. I believe there ought to be some leadership development programs that are created, fenced off in the budget to become programs of record that do not require the people that are managing these programs to go hand to hand every year and try to deal with reprogrammed funds or what is left over at the end of the year. Senator Akaka. Well, thank you very much for that. I would like to finally ask Mr. Skinner, in particular, it seems as though we have had morale problems, for instance, in TSA. The turnover there is great and has been, and it seems as though it is a part of DHS where the workers have problems. Can you make any expressions on that and the problem and the challenges that we face in particular in TSA? Mr. Skinner. Senator, this is something I have never studied with regards to TSA. I was well aware of the turnover issues there, and we did discuss this with the TSA administrators when I was there in private meetings. One of the problems that we have observed with regards to TSA is just the pure nature of its work. It is very tedious, hard work, and people's expectations when they take these jobs are not always met. Second, when you talk about the leadership, this is the leadership up and down the chain of command. At the individual airports themselves there was oftentimes a lack of leadership, and people's expectations of their leaders were not being met. But to actually come up with empirical information or a conclusion as to why there is a high turnover rate, at least when I was the IG, we had never completed a study in that area. Senator Akaka. Thank you. Thank you very much, Mr. Chairman. Chairman Lieberman. Thanks, Senator Akaka. This has been a very productive morning. I want to thank the three witnesses. Each of you in different ways has given great service to our country, and if I may say so, I think you added another step in that direction by both your prepared testimony, which was very thoughtful and will be part of the permanent record, and by your testimony this morning. You have given the Committee a lot to think about. I think you will give the new Committee leadership in the next session a lot to think about. And, frankly, I think you will give both the current and new leadership of the Department an agenda for action to continue what has been a first decade of real progress, but obviously a lot of work to be done. Senator Collins, do you want to add anything? Senator Collins. I just want to add my thanks to those of the Chairman. I have enjoyed working with all three of our witnesses over the years, and it is terrific to have them back today to share their extraordinary experience and insights with our Committee. So thank you all. Chairman Lieberman. Thank you. So the record of the hearing will remain open for 15 days for any additional statements or questions. Again, thank you very much. The hearing is adjourned. 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