[House Hearing, 114 Congress] [From the U.S. Government Publishing Office] THE UNITED STATES CAPITOL POLICE ======================================================================= HEARING before the COMMITTEE ON HOUSE ADMINISTRATION HOUSE OF REPRESENTATIVES 3ONE HUNDRED FOURTEENTH CONGRESS FIRST SESSION __________ MAY 20, 2015 __________ Printed for the use of the Committee on House Administration [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] Available on the Internet: http://www.gpoaccess.gov/congress/house/administration/index.html ______ U.S. GOVERNMENT PUBLISHING OFFICE 95-310 WASHINGTON : 2015 ----------------------------------------------------------------------- For sale by the Superintendent of Documents, U.S. Government Publishing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; DC area (202) 512-1800 Fax: (202) 512-2104 Mail: Stop IDCC, Washington, DC 20402-0001 COMMITTEE ON HOUSE ADMINISTRATION CANDICE S. MILLER, Michigan, Chairman ROBERT A. BRADY, Pennsylvania GREGG HARPER, Mississippi Ranking Minority Member RICHARD NUGENT, Florida ZOE LOFGREN, California RODNEY DAVIS, Illinois JUAN VARGAS, California BARBARA COMSTOCK, Virginia MARK WALKER, North Carolina Professional Staff Sean Moran, Staff Director Kyle Anderson, Minority Staff Director UNITED STATES CAPITOL POLICE ---------- WEDNESDAY, MAY 20, 2015 House of Representatives, Committee on House Administration, Washington, DC. The Committee met, pursuant to call, at 2:10 p.m., in Room 1310, Longworth House Office Building, Hon. Candice S. Miller [chairman of the Committee] presiding. Present: Representatives Miller, Harper, Nugent, Davis, Walker, Brady, Lofgren, and Vargas. Staff Present: Sean Moran, Staff Director; John Clocker, Deputy Staff Director; Bob Sensenbrenner, Deputy General Counsel; John L. Dickhaus, Legislative Clerk; Erin Sayago McCracken, Communications Director; Reynold Schweikhardt, Director of Technology Policy; Brad Walvort, Professional Staff; Kyle Anderson, Minority Staff Director; Matt Pinkus, Minority Senior Policy Advisor; Khalil Abboud, Minority Deputy Staff Director/Director of Legislative Operations; Mike Harrison, Minority Chief Counsel; and Eddie Flaherty, Minority Chief Clerk. The Chairman. Even though the House has just completed a vote and we are expecting maybe a couple of other members here, I think, in the interest of time, I will start the hearing. I would call to order the Committee on House Administration for today's hearing on the United States Capitol Police. The hearing record will remain open for 5 legislative days so that members may submit any materials that they wish to be included. A quorum is present, so we might proceed. I am just going to tell you before we start--I just mentioned this to the ranking member as we were walking down the hall here together after votes--he may have had one of his finest moments just a moment ago because he spoke for the entire Congress and the entire country and perhaps the entire world so eloquently about what happened with the train crash in your area and how well the first responders, how quickly they responded. It is interesting. Here we are going to talk about the Capitol Police, but it was a national tragedy. I just mentioned to him, one of our State senators in Michigan, her daughter, 39-years-old, was one of the victims that perished. So it went around the country. But you spoke so very, very well, and I just want to tell you how much I appreciated everything that you said there very, very much. Mr. Brady. Thank you. Thank you, Madam Chair. The Chairman. I would also like to take a moment to introduce and to welcome, before we start our hearing here, our newest member to the House Administration Committee, that is Mark Walker who represents the Sixth District in North Carolina. He is in his first term here in Congress. He came very highly recommended to us, that he had an interest in this Committee, and we are delighted that he is here. His background is, I think, going to be very much an asset to our Committee. He previously served his community as a pastor, actually, in Greensboro, North Carolina, worked in a small business in the private sector. Both of those attributes are going to be very much needed here, so we certainly appreciate that. We are looking forward to putting him to work here and also looking forward to his input on our Committee. We are meeting here today to discuss the United States Capitol Police. This law enforcement agency is unique really, unique maybe in the world, certainly, probably not what most would consider a typical community police force, and that is because the mission of the Capitol Police is to protect and to serve the United States Capitol, which, of course, is the citadel of democracy of the world. There is no denying the fact that this building and this institution are very dramatic symbols of our free society, which is based on self-government. This also makes the Capitol campus and this institution a target of those who hate our freedoms and hate our values here in America. In fact, some say that because of this, perhaps we need even greater restrictions on access to the Capitol campus here. Obviously, that would be totally counter to what this Nation stands for. One of the many important rights secured on behalf of the American people and the First Amendment in our Constitution is the right to redress their grievances before their government. The American people must have access to those that they send to the Capitol to represent their interests, and they must also have access to the grounds of our Capitol Building to also exercise their constitutionally guaranteed right to peaceably assemble. Since Congress created the U.S. Capitol Police back in 1828, they have worked very hard to fulfill this dual mission of safety and accessibility. Every Member of Congress, the staff of the Capitol here in the office buildings, and the American people as a whole understand that this is no small task that we have missioned them with. We commend and we have the utmost respect for the many men and women who uphold their sworn duty to act as protectors and defenders of the law day in and day out, 24/7. Each officer has come here willingly answering the call to serve and to protect. The Capitol Police law enforcement agency is just not a few individuals; they are many who serve as one to meet their mission in protecting our complex. So we hold this hearing today as part of our Committee's jurisdiction to review the safety and the security of the Capitol and its facilities. The safety of each Member of Congress, all the staff, and most importantly of course, the security and the safety of the millions of Americans who visit each and every year is important. Our Committee works very closely with the Capitol Police on a daily basis to ensure that they have the tools, the authority, and the support that they need to keep our Capitol safe and secure for everyone. The security needs of the Capitol complex are always at the forefront of our minds, because we all understand the threats. There is a constant need to review security protocols; make certain those protocols are thoughtfully developed; and ensure that the protocols are reviewed, tested, and deployed against the threats. The importance of this process has not diminished over the years. In fact, new and verifiable threats have only increased, and we must work together to adapt. As with any law enforcement organization, the responsibility for meeting the mission begins and ends at the top. In this case, with the Chief of Police, Kim Dine. While our Committee meets on a regular basis to discuss the security status of our Capitol and all of its inhabitants with the Capitol Police leadership, we felt it was very timely to have a general oversight hearing to hear directly from the Chief of the Capitol Police about his force. Obviously, we all recognize, Chief, that there are very sensitive aspects about the operations and the capabilities of the Capitol Police that we can probably not discuss in an open forum, but it is important to note, I think, as well, that most often threats are discovered and they are investigated and they are resolved without them ever becoming public. And often they do that almost always really in cooperation with other agencies. Due to the inherent professionalism of the force, that is a type of flawless response that we have come to expect from the U.S. Capitol Police. But, certainly, as some of the recent events--the gyrocopter incident brings these threats to the forefront. Many have questioned how the gyrocopter was actually able to fly all the way to the front lawn of the Capitol. However, I will note this: Actually protecting the restricted airspace over Washington, D.C., is not the mission of the Capitol Police. That falls to other agencies. In fact, I can remember, I think it was during President Reagan's funeral when a former Governor of Kentucky, his State aircraft came into restricted airspace. A pilot error, but the Air Force actually scrambled their jets, I think, on that day. I do remember the Capitol Police doing their duty to evacuate the Capitol campus flawlessly. Again, in that instance, the job of the Capitol Police was not to so much eliminate the air threat in the restricted airspace but to protect those who work there or are visiting the Capitol campus. I would say this, I had a briefing after that, many of us did, and I told the Chief then that I thought the Capitol Police performed very well once the gyrocopter landed, almost flawlessly, really. However, I would also say that there were some aspects of the event, which I am going to be looking forward to hearing from the Chief on, which we would like to talk a bit about, about when did the Capitol Police know that the individual was heading for the Capitol; and if we had some heads up, how would that affect the response then; and how does it affect the response going forward. I would also like to note that in that incident and others, I have taken issue with the lack of communication. During that incident, actually the best source of information that I had and I think many Members had was watching cable TV, and actually looking at some of the different news channels. So I think the police work was very impressive, but the communications could be improved. That is an area that we want to have a bit of oversight on. Although, again, I have raised these concerns with the Chief, and it does appear to be that the communication protocols have already been improved. Also, there have been three separate incidents that perhaps normally you wouldn't talk about publicly, but they have been in all of media outlets so it is quite known, where officers have left their assigned firearms unattended. These are very serious breaches, I think, that alarm all of us, quite frankly. When you are in an open and public environment with literally millions of visitors each and every year, securing your weapon is of primary importance. So I understand, again, that these incidents are being investigated and, again, normally wouldn't be talked about openly. But certainly, at this point, I hope to hear a bit about how they are being handled, whether the Capitol Police has the training and the resources that it needs, and what steps are being taken to ensure that these kinds of serious incidents are not repeated. The purpose of the hearing is to examine the current operations and the responses taken by the Capitol Police, particularly those leadership decisions which have an effect on training, readiness, and on the overall morale of the force of the United States Capitol Police. I would say this, we certainly all understand that now is a particularly challenging time for law enforcement across the entire country--certainly not just here, but across the entire country. We are also very aware that the Capitol Police operate in sort of an asymmetrical environment. The purpose of this hearing is certainly not to second-guess every single action that has been taken in pursuit of security. However, our Committee does have the oversight responsibility for conducting a hearing such as this, and we intend to carry out our responsibilities. Of course, nearly all of the events that have occurred in the public view are met with textbook responses that display, again, the standard of conduct, the professionalism that Congress expects of its law enforcement agency and is demanded by the American people as well. We would ask the Chief to provide us as much information as possible in an open setting about these incidents, such as what was learned; training improvements; where the training proves successful; in the cases of the unintended firearms, what kinds of corrective actions has been taken, again, that you could discuss openly; and, lastly but likely most importantly, what your plan is for the department to move forward. I think we don't want to be spending our time looking in the rearview mirror. We want to look forward as much as possible, always. One of the questions--and I mentioned this to the Chief before we started--that I am going to want to bring up and perhaps more of a discussion amongst even the members here is exploring how the chain of command is structured, because right now the Chief of Police reports to the Capitol Police Board, which is made up of the Sergeant at Arms in the House, the Sergeant at Arms in the Senate, and the Architect of the Capitol. This was a police board that was comprised back in the 1800s, and it just seems like it would be a timely thing for us, perhaps, to discuss whether or not this reporting structure complicates performing the duties that we have an expectation of the Capitol Police and its Chief and if it is the best management structure. Then, finally, I would ask the Chief to explain again the leadership steps that he has taken and is taking to guide the law enforcement agency forward. So I am very hopeful that the result of this hearing will be that we all gain a better understanding of the challenges faced by the Capitol Police; areas where some of the changes or improvements can be made; and, finally, how this Committee can assist, which is what we really want to do, how we can assist the United States Capitol Police in performing their mission because we all share the common goal of protecting the United States Capitol, the entire campus here, as I say, not just the Members or the staff but, most importantly, the American people, the millions of American people that visit each and every day. So I certainly thank the Chief for his appearance before our Committee today. I would now like to recognize my colleague, the gentleman from Pennsylvania, Mr. Brady. Mr. Brady. Thank you, Madam Chair. I join my friend, Chairman Miller, in welcoming the Chief to this hearing. We wish we saw you more often although under different circumstances. The congressional community and the American public need to be sure that they are safe in the United States Capitol and the surrounding areas. I believe that strong oversight and policy direction of vital elements of building and, unfortunately, in some instances, rebuilding that trust. The Committee on House Administration, the other legislative and oversight committees of the House, and Senate need to be sure that we are not an afterthought in the process of managing this department. If something potentially embarrassing happens which reflects on the Capitol Police, risks the public safety, or is likely to become publicly known, run--don't walk--to this committee. We don't want to find out from local Hill newspapers, tweets from journalists, or through the rumor mill. Recent incidents with officers losing their weapons, the gyrocopter landing on the west front lawn, the tragic murders of the Navy Yard, it is my understanding that several of these issues are still under investigation and subject to the legal process. But none of that reduces the committee's obligation to know the facts and the department's obligation to be forthcoming. I have been and continue to be unwavering in my support of the Capitol Police. Chairman Miller and I have many conversations on the USCP anniversary. Every issue we are in complete agreement. I think I can safely say that we both want to do everything and anything possible to ensure that you and the force is successful. On a daily business, rank-and-file officers may be called upon to put their lives on the line to protect visitors, members, and staff. As the son of a police officer, I am intimately aware of that tremendous burden and commitment it requires. But, quite frankly, I have been deeply troubled by several recent occurrences that have forced me to question the leadership of the force. I look forward to your testimony, and I look forward to learning how you plan to continue to strive to be the leader that they deserve. Thank you, Madam Chair. The Chairman. Thank the gentleman. Are there any other members that wish to be recognized for an opening statement? Chair recognizes Mr. Harper. Mr. Harper. Thank you, Chairman Miller. And thank you, Chief Dine, for being here today and offering testimony to the committee. There have been media reports on the rarity of Capitol Police Chief appearing before the committee that is, in fact, charged with oversight of the force. I don't think that it should be unusual and hope that this may be the start of a new tradition of frequent appearances by you and your successors. I appreciate your service as well as that of each and every one of the officers under your command. And I don't consider it my job to criticize you or others in your command structure just when things go wrong. I think this committee can and should be as much a part of your support network as the Capitol Police are a supporting agency of the U.S. Congress. However, that requires open and honest communication between us. And while I recognize the often sensitive nature of your work in terms of security, I also recognize that we are both public servants and have responsibility to submit ourselves to public scrutiny from time to time. Again, I appreciate your appearance today, and I look forward to hearing your testimony. And I yield back. The Chairman. Thank the gentleman. Other members? Mr. Vargas. Mr. Vargas. I, too, want to thank you, Madam Chair, for having this hearing. I also want to thank the Chief. I sat on the San Diego City Council. We had responsibility for the city police there. I was also in the State Assembly and the State Senate. And I have to say, the professionalism here has been fantastic. I, in particular, want to call out Sergeant Stephen Merle. We have had a couple issues with people that have mobility issues in my district that have come to the Capitol, and he has been fantastic. One lady in particular asked me if I would pass along her thanks to him. Again, his name is Sergeant Stephen Merle. And, again, I thank you for this hearing. And, again, my experiences have been very, very positive, and I appreciate it again. Thank you. The Chairman. Thank the gentleman. Mr. Nugent from Florida. Mr. Nugent. Thank you, Madam Chair. And I appreciate, Ranking Member, your support of the Capitol Police and Chief Dine. Listen, after 38 years of being in law enforcement that I have experience in and being a chief administrator, I know it can be a thankless job from time to time. But, you know, the pressures do exist. And one of the things I think that this committee would like to see--or at least I would like to see--is more transparency with the agency and us. And it doesn't always have to be in a formal setting such as this. It can be on a one-on- one setting with any one of us as this goes forward. Obviously, we have great concerns, with reference to what has been in the media as it relates to officers leaving their weapons in areas that they shouldn't, in the gyrocopter landing. I don't think we need to go through every issue at this point in my comments. But I will tell you that we need to have a better understanding of the Capitol Police. It is probably the most unique law enforcement agency in the Nation that I am aware of because your mission is really about protecting this campus and all of us but, as the chairman had mentioned, all the citizens that come here on a daily basis to view democracy in action. And yours is a job that not many people could do. And I will tell you, you are only as good as the folks that surround you and your upper administration. But also the men and women that daily put on those uniforms and the vest to protect us, without them, this doesn't happen and we don't have an open setting like this. And so I want to make sure that we are doing everything to support you but also support the men and women of this agency. And I think sometimes that gets lost, that there are actually people that kiss their husbands or wives goodbye in the morning and not knowing if they are going to come back tonight. And I want to make sure that we are doing everything in our power that they have a great working environment. I am sure you agree with that. So we want to hear what steps you are going to do to remedy some of the issues that have been brought up by members here today and that you are going to hear about later as we move forward. It is very important that we feel assured that--you are the chief executive officer; you are the Chief of Police-- that you have a good handle on it and what you are going to do to remedy it. You know, obviously, we talk to your folks on a regular basis. And we want to make sure that their morale is high and that they want to stay here because we have a big investment in them. And so I want to hear from you what exactly, what specific ideas you have to put in place to make sure that this elite force stays elite, has the training, and the backing of its administration as we move forward. And Madam Chair, I yield back. Thank you very much. The Chairman. Thank the gentleman. Other members? If not, let me formally introduce our one witness here today. Kim Dine is the eighth Chief of the United States Capitol Police and has served in this position since December of 2012. The Chief has had a distinguished career in law enforcement for the last 39 years. He began his career with the Metropolitan Police Department in Washington, D.C., where he was eventually appointed assistant chief of police for the department. In 2002, he became the chief of police of the Frederick, Maryland, police department and served there for 10 years. As Chief of the U.S. Capitol Police, Chief Dine is responsible for commanding a force of nearly 2,000 sworn-in civilian personnel, who are very dedicated to provide comprehensive law enforcement security and protective operation services to the U.S. Congress, Members, staff, and millions of annual visitors in the surrounding complex. So, with that, Chief, we certainly appreciate you joining us today, and we look forward to your comments. There is normally a 5-minute period, but you take what you need and go through it. Thank you. STATEMENT OF KIM DINE, CHIEF OF POLICE, UNITED STATES CAPITOL POLICE Chief Dine. Thank you, Chairman Miller. Good afternoon, everyone, and thank you for the opportunity to appear before the Committee on House Administration to discuss the leadership of the United States Capitol Police. I am joined here today by the Department's Chief of Operations, Assistant Chief Matthew Verderosa, and the Department's Chief Administrative Officer, Mr. Richard Braddock, as well as some members of my Executive Management Team. This afternoon, I would like to provide the Committee with a brief summary of my first 2\1/2\ years leading the USCP and lay out to you my short- and long-term vision in leadership priorities for the Department. First, however, I would like to thank the Committee for its sustained and unwavering support for the United States Capitol Police. I am truly grateful for the support of the Congress and that of the Capitol Police Board. I would also be remiss if I did not recognize the brave women and men of the United States Capitol Police. Each and every day they place themselves in harm's way to ensure that this great institution can carry out its critical role in legislating and providing one-third of the infrastructure for our great democracy. I firmly believe that the women and men of the USCP continually demonstrate professionalism, pride, and effectiveness in meeting the mission requirements for both routine operations and critical incident response and do so proficiently. In December 2012, I was appointed by the Capitol Police Board to serve as the Chief of Police for the United States Capitol Police. Within the first 2 months on the job, I had the pleasure of leading the Department during the 57th Inauguration of the President of the United States. Since then, I have also overseen numerous State of the Union activities, concerts, National Peace Officers' Memorial services, Joint Meetings of the U.S. Congress, visits from heads of State, dignitaries, and VIPs, CODELS, and demonstrations. I have also overseen unique situations during my tenure, such as the African Summit, which saw 50 heads of state visit the Capitol; ricin incidents in our mail facilities; operational activities on the Capitol Complex as a result of the Navy Yard shooting; the October 3, 2013, vehicular shooting incident on Capitol Hill; the Convert for Valor; the impacts of demonstrations resulting from the Ferguson, Missouri, police activity; two suicides on Capitol Grounds within the last 2 years; and, most recently, the National Capital Region event with the gyrocopter. However, response operations have not been the only focus of my leadership. In February 2014, the Department fully implemented its new digitally encrypted radio system without issues or communications service interruptions. In 2014, the Department also successfully achieved reaccreditation from the Commission on Accreditation for Law Enforcement Agencies, CALEA, earning the gold standard in public safety accreditation. Further, we have continued our efforts to resolve recommendations provided by the United States Capitol Police Inspector General designed to improve our internal controls and management practices, including our controls over the inventory of weapons and ammunition. I unequivocally understand the concerns regarding the recent issues related to the mishandling of weapons by some of our officers. There are no excuses for these mistakes. The Department takes these incidents very seriously, and we will rely on our disciplinary process to provide the framework for accountability. USCP employees are held to a very high standard in terms of conduct and discipline. The USCP has a team of highly experienced, well-trained, professional investigators whose sole job function is to investigate internal conduct issues. This is done by conducting thorough, defendable, legally sufficient investigations into misconduct as well as other employee-related matters. The first offense for a mishandled weapon typically receives a 5- or more day suspension without pay. I am considering increasing the minimum penalty to up to a 30-day suspension, all the way to termination for a first offense, and potential termination for any subsequent offense. This is not offered in response to these incidents but rather my belief that any high liability type of violation warrants strict disciplinary action. In reference to the mishandled weapons cases that have been publicized, it should be pointed out that employees are trained on the safe handling of firearms. Currently, basic training includes several weeks of weapons training, discussions on safe handling of weapons, and instructions on what to do in situations in which an employee uses the restroom. That said, I have directed the implementation of new elements to our weapons safety training to reinforce the proper handling of weapons. This training will also be delivered biannually in person during weapons re-qualification as well as annually online. All of the Department's operational activities and the management initiatives involve our most precious resource, which is our people. No one cares more about our people than I do. My goal has been and continues to be to create a work environment to provide the tools and training that our workforce needs to be successful in a well-managed and efficient manner. Our relationships with our labor unions are a key part of that goal. During my tenure, we successfully negotiated and ratified a new contract with the Teamsters, which is the labor union representing our covered civilian workforce. Additionally, I meet regularly with members of the Fraternal Order of Police Executive Board on issues of importance to our sworn workforce. We have also initiated negotiations with the FOP on a new contract, which will provide a labor management framework for our covered sworn workforce. These negotiations are ongoing. I would now like to briefly lay out for you my focus as we go forward. Before I do, I must acknowledge that I realize that I have not fully developed a relationship with you and others in leadership that I have needed to, in order to be a completely effective leader. I came into the Department facing many imminent operational activities and did not appropriately return my focus to establishing myself as the Chief of Police with the congressional community. I would like you to know that I am committed to making the necessary effort to meet your expectations and to provide better communication with all of our oversight committees and congressional leadership. As you know, on May 1, 2015, I appointed Matthew Verderosa as the Chief of Operations and Assistant Chief of Police after a 30-year career in federal law enforcement. He has served in many operational and administrative roles in the Department, which I believe make him uniquely qualified to help me and my Chief Administrative Officer, Mr. Richard Braddock, lead the Department. In an effort to provide greater focus to our efforts, I have laid out a plan for achieving many necessary management activities over the next several months. I will be focused on developing the necessary relationships with the Department's stakeholders to be the most effective Chief that I can be. I plan to enhance communications with our workforce and ensure the most efficient utilization of overtime. I plan to continue training for onboard sworn personnel for the remainder of Fiscal Year 2015. I plan to complete promotions for the ranks of Deputy Chief, Inspector, and Captain and continue to enhance the promotional process for the ranks of Lieutenant and Sergeant, which will be administered in late 2015 or early 2016. I will oversee the deployment of the Department's new strategic plan in the coming weeks, which will provide greater focus for the USCP's efforts and allow our workforce to more clearly understand their role in achieving our mission responsibilities. Finally, I plan to continue to work with the FOP to address the remaining issues related to contract negotiations. My long-term focus over the next several years includes a plan to focus the Department's energy in several areas which tie to our new strategic plan, which includes smart policing; deploying more effective law enforcement services through collaboration, adaptability, and innovation; and focusing on workforce efficiency and effectiveness through improved communications. To successfully achieve these goals, I am committed to taking the leadership actions necessary to build a management team who shares my vision and who will actively engage all levels of the workforce. Given the huge responsibilities of this Department and our entire workforce, I realize that the Department's failure is not an option. I will continue to evolve my leadership style to ensure our success with meeting the mission, the needs of the workforce, and this community. Once again, thank you for the opportunity to appear before you today. I would be very happy to answer any questions the Committee may have at this time. [The statement of Chief Dine follows:] [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] The Chairman. Thank you very much, Chief. I appreciate that. I think I will just start off about the unattended firearms, which was probably, if anything, one of the bigger concerns since I have been here on the Hill. You were just outlining what you would normally do in a case like that. I think you said 5-days suspension, something like that. I am sure that depends on the personnel record of that particular individual, if there had been incidents in the past or not, et cetera. But it is also my understanding that some of these incidents happened with members of the force that were on sort of special detail with leadership. Do you give that consideration, or what do you do in a case like that? Chief Dine. Yes, ma'am. First of all, obviously, each and every one of those cases is or will be or is in the process of being fully investigated. That is step one. Then we have a very good disciplinary process, which actually prior to promoting Assistant Chief Verderosa, I had asked him to look at reengineering our disciplinary process to make sure it was effective and efficient and as fast moving as possible. So one of the changes, while we had an excellent system, I found that it was somewhat fragmented. And for an agency our size, of the importance in terms of the disciplinary process, I believe that a centralized disciplinary process is necessary. So Assistant Chief Verderosa has put together a process which essentially centralizes the review process, which I think is better for all of the members of the agency and makes for a better system. That being said, the process includes, as you mentioned, looking at the Douglas Factors, which come out of the Douglas v. Veterans Administration case, as you may be aware. Our collective bargaining agreement ensures that at least four of those are considered, which include the member's record, whether the act was willful or, you know, on purpose or not, and those kinds of things. So the member's record is taken into consideration, how long they have been on the department, their disciplinary record, what kind of act took place, its impact on the agency's ability to perform its mission and those kind of things, and then punishment is given out. And we have been very diligent in both investigating not only these matters but other matters and meting out appropriate punishment. The Chairman. You know, just reading these media reports, obviously, we are all biological human beings, so everyone has to go to the bathroom. Some of these incidents happened in a bathroom. So I don't know, and maybe this isn't the right question, but do you have a lockbox? Chief Dine. Yes, ma'am. The Chairman. That happens, whether it is in a bathroom or wherever they are, that they have to take off their firearm for some short period of time and how it is accounted for safely? Chief Dine. And that is a great question. We do provide lockboxes to our officers. Those are generally kept in their homes. There are lockboxes around in various office locations. So, if someone has time, they may have the ability to go secure their weapon before they go to the bathroom. But as I mentioned in my opening testimony, we are now providing additional training on what to do when you have to go to the bathroom. Obviously, while these acts were not done on purpose, they are unacceptable. One cannot leave your weapon anywhere. It has to be secured at all times. And so those actually will be dealt with firmly and effectively. But we have enhanced the training. We have now made that additional training as part of our biannual certification process, and we are creating online training that everyone will go through once a year as well. So we have enhanced and reinforced the whole discussion of weapons safety because that is extremely critical, obviously. The Chairman. Okay. My second question then would be about the gyrocopter incident. Again, you and I have talked about this. We have had a brief about it. We have talked about it at length. But as I continue to sort of contemplate what could have happened, what it meant, et cetera, what it could mean in the future, et cetera, I guess I do have a couple of questions. In regards to the officers that actually did respond, as I said in my opinion, from a layman, I don't know, I don't understand your business, but it certainly looked as though the Capitol Police that responded did everything they were supposed to do flawlessly once the gyrocopter landed. So I am wondering how much advance notice that the Capitol Police had, again, understanding that the restricted airspace is not your responsibility? I am not trying to throw some other agency under the bus, but I would like to know, to the extent that you can enlighten us, how much advance notice the Capitol Police had that this gyrocopter was coming, if boots on the ground understood that it was coming, or what exactly happened there in the critical moments before this gyrocopter did land. Thank God it was nobody that really meant us harm, but who knows. Chief Dine. Yes, ma'am. The Chairman. As you know, Chief, I also serve as the vice chair of the Homeland Security Committee. So, from a homeland security standpoint, put my other hat on here for a moment, what in the world? The after-action reports, perhaps, what you did with the men and women that did respond. Chief Dine. Yes, ma'am. A lot of great questions right there. And let me first say from the outset, let me touch on the notification process, so I can tell you once again, we fixed that that the next day working with Chief Verderosa. We directed that notifications be given out immediately. So we apologize for that. That is not acceptable for you to find out---- The Chairman. Actually, that was not my question. I appreciate the candidness. I am talking about how much notification the Capitol Police had about the gyrocopter coming. Chief Dine. Yes, ma'am. The notification of the gyrocopter. That day, at, I believe, 12:59 hours we received an email from someone claiming to be a reporter asking questions; did we have any knowledge about a gyrocopter landing? The information did not provide a time or date or indicate that landing was imminent or anything like that. It was more about, are you aware that this might be happening, and does the person have permission to do that? That email went to our Public Information Officer, Lieutenant Kimberly Schneider, who sent it to our Investigations Division. About a minute later, we got a call in our Command Center apparently from the same individual asking generic type questions, does somebody have a permit to land? Again, did not give a date or time or indicate that landing was imminent. That information was also forwarded then to our Investigations Division. As those things began to be looked into, minutes later, frankly, the gyrocopter landed. Now, while on the West Front, about a minute before it landed, one of our officers was approached by someone who was apparently a reporter, who knew that the gyrocopter was going to be landing. And they asked the officer: Are you aware of anybody, any airspace issues, anybody landing? I forget the exact language. And the officer didn't know anything about it. He asked another officer. They went over the air. They made some notifications. Essentially, at that time, they observed the gyrocopter over the Grant Statue and landing on the West Front. So there was about a 20-, 25-minute time lapse from the time we got these generic pieces of information. And, as you know, we get hundreds and hundreds of calls every day and emails about different permits, about different activities. So---- The Chairman. Now I understand. The last thing I will say, because I note that everybody else wants to ask a question, it is my understanding you did get that email about a half an hour before the gyrocopter landed, along with the Web site for a live stream that this guy was live-streaming his flight. So maybe somebody else wants to follow up on that, but it would seem as though somebody would tune in. Chief Dine. Well, and we attempted to tune in. We had no luck immediately. We ultimately did--that investigation continued, which allowed us--and I would like to echo your praise of the officers' actions on the scene. Immediately, I think the officers acted properly, heroically, swiftly, and efficiently. And the continued investigation actually allowed us to determine what we were dealing with because, as the K-9 officers swept the gyrocopter and then our EOD folks approached to continue to clear it, we were pulling up information about the person, who he was, and what kind of potential threat he was or was not. So that investigative effort kind of aided our whole overall effort and fit into our overall response. As you mentioned, it is not our role to patrol the airspace. That is a DOD NORAD responsibility, but we work very closely with them. We are working with the Department of Homeland Security on an after-action report from a larger sense. We are also doing an internal one as well. And, actually, during Police Week last week, I had an opportunity to speak with Secretary Johnson about the matter, actually twice, which I was pleased to be able to do that. The Chairman. Very good. Thank you, Chief. The chair recognizes my ranking member. Mr. Brady. Thank you, Madam Chair. Chief, far be it for me to sit here and make you feel uncomfortable or even to question you. But we are friendlies here. We are not the enemy here. My dad was in the police force. Mr. Nugent has many, many years of experience in law enforcement. I have even talked with him every day. We are, you know, a committee to oversight you. This is the first time I met you. Chief Morse was a friend. He wasn't--we weren't an oversight committee; he was a friendly toward us. Walk by, anytime you walk by the office, pop in. How are you? How are you doing? That is good relationships. You know Philadelphia is known for cheesesteaks. We have the biggest cheesesteak restaurant in the city, the most famous nationwide, and they collect patches. And he wanted a patch from Capitol Police. So I went to Chief Morse, I said: You know, I would like to get a patch. He said: No, I will go down and bring it to them. I want to have that great relationship and good PR. And he did that, you know. And, again, we don't want to be reactive. We want to act if there is a problem, there is an issue, your contract. I deal with your officers, with your unions all the time. You meet with them a lot. Meet with us a lot. Walk by our office and say hello. I know you are busy, but we are busy too. We are not going to not say hello to you, you know. And that is my issue. That is my problem. And I know you could be overwhelmed, but I do appreciate that, you know. But if you could get a little more closer to us, we want to get closer to you. I have been involved in more contracts than anybody you know, including two of yours previously, you know. I do a lot of that. And, you know, in the city of Philadelphia. When there is always a problem, you know, I am the one they go to many, many times. We are ready to help you. We have had discussions, me and the chairman, all the time, you know. And we a little bit wonder why haven't we got like more involved. We are not here to criticize you. I can't do your job. You could probably do mine, but I can't do yours. Or you can learn mine quickly enough. It is no rocket science to be a Congressman. It is a little tough to be a police officer. We want to be helpful to you. And I really wish that you would take that into consideration. No request, nothing. Just, you know, if you have requested, it certainly would be on your part for us because we are supposed to be here to help you. And I wish you would take that consideration and get a little more friendly with all of us. Chief Dine. Yes, sir. Mr. Brady. Thank you, Madam Chair. Chief Dine. I can guarantee I will do that, and I appreciate your comments. The Chairman. Chair recognizes Mr. Harper. Mr. Harper. Thank you, Madam Chair. Chief Dine, you said there were two notifications that went into Capitol Police prior to the landing of the gyrocopter. One went into the command center and the other went to the Public Information Officers. Is that correct? Chief Dine. Yes, sir. Mr. Harper. So the times of each of those, again, in advance of the landing? Chief Dine. I believe one was 12:59 and one was actually a minute later, where they made contact with us. It wasn't really--I don't know that I would classify it as a notification. It was more of a question, were we aware of anything like this happening. But I think 12:59 and 1:00. Mr. Harper. Then the landing was at 1:23, as I understand, right? Chief Dine. Yes, sir. Mr. Harper. So were you notified yourself personally before it landed based upon either of those contacts? Chief Dine. I don't believe I was notified before it landed. Mr. Harper. Okay. Were there any weapons in place on behalf of the Capitol Police to protect the Capitol that could have shot down the gyrocopter? Chief Dine. Yes, sir, weapons were in place, without getting too deeply into it. We have various weapons deployed around the Capitol. So the short answer is yes. As with any use of force, then you get into an issue of whether the officer is threatened or the lives of anyone else is potentially threatened and that whole decisionmaking process that police officers engage in every day, not only here at the Capitol but across the country. But, yes, sir, we have officers with weapons. Mr. Harper. And Chief, you know, my concern is that most criminals don't telegraph the date and time of a criminal activity that they are going to engage in. This gentleman came as close to doing that as you can. And I understand he was not charged with any criminal offense. Is that correct? Chief Dine. No, sir. He was charged with several criminal offenses. Mr. Harper. Was he? Okay. Chief Dine. Yes, sir. Yes, sir. Mr. Harper. Great. Chief Dine. And I actually discussed with several Members on both the House and the Senate side about looking at the sanctions of those offenses as well. Mr. Harper. And I understand you can't review every social media post or tweet or Facebook account that might be out there, but on a regular basis, is that being done just to try to monitor that to see if anything shows up? I am sure that is part of what you are doing. Chief Dine. Yes, sir, it is. And I would be remiss, I guess, if I didn't also fill in the rest of this picture. This particular gentleman actually had been under investigation several years before by the U.S. Secret Service who shared information with us about him potentially coming either to the White House and/or the Capitol. That was investigated by the Secret Service. That was investigated by our agency. We shared information. At that time, he was deemed to not be a threat. But we do engage in the activity you mentioned and then determinations have to be made. And I think, it was alluded to earlier in the beginning of this hearing, we do receive thousands of pieces of information and various types of threats. And what we have to do is determine the level of threat. Mr. Harper. And I understand multiple agencies are obviously involved in this process. There is sharing between those agencies. And many of these things you don't have any advance warning as potential. And while we are reviewing this, looking at ways that we could improve the reaction time is our concern is what happens the next time if there is a next time. We worry about someone else duplicating this, you know, a drone threat. Obviously, we have had some concerns of that in the area. So how we address this is a great concern. We look forward to engaging more with you on what we can do, what you are doing, how we can assist you. And we are, first of all, very appreciative of the job that the men and women do to protect the Capitol complex, and we thank you. Chief Dine. Thank you very much. And, as it relates to drones, if I might add, we have been working to take a leadership position in the National Capital Region. Several months ago we held a meeting with about 20 other law enforcement agencies and the U.S. Attorney and the Attorney General for the District of Columbia to talk about drones, the challenges that they create for state, federal, and local police agencies, ways to combat drones, the types of charges that may be placed, and it was a very far- and wide- ranging discussion. We are part of a task force that meets twice a month, multiple agencies, to talk about UAVs and how to address those issues. We are working with a number of agencies in that regard, and actually, we are one of the leading agencies. We just recently put out training for all of our officers that some other agencies are mirroring in terms of drone education, frankly. Mr. Harper. Thank you. And I yield back, Madam Chair. The Chairman. Thank the gentleman. The chair recognizes Ms. Lofgren. Ms. Lofgren. Well, thank you, Madam Chair, and Mr. Brady, and Chief. I have been here--I am working on my 21st year, and I think this is the first time we have ever had the police before us, and I think it is long overdue. I do thank you for your testimony and certainly the men and women of the department who work so hard to protect the Capitol and the people who are here. Like some of the other members of the committee, I served for a long time in local government and a lot of what I know about policing really comes from my experience in local government overseeing law enforcement agencies. And it seems to me that a lot of the trick of being successful is communication; clear lines of command; clear policies, that officers not only understand the policies but the reasons for the policies. And so I am interested in hearing some of that from you. I remember in terms of communication, I understand the Capitol Police are not in charge of the airspace, but that is a communication issue. I remember after 9/11, obviously, the Capitol was a target. There was disarray, and many weeks later, we had an all-hands briefing in the Capitol with bipartisan meeting. And I can say this now because it has all, you know, been changed, but one Member asked the Sergeant at Arms, when did the Secret Service call the Capitol Police? When did that call come in? And the answer was, we are still waiting for that call. I mean, so I think the communication between other agencies, there needs to be a protocol for that so that everybody knows what they are supposed to do. So I am interested, some of that may be something you want to do in a private setting. I don't know. But I would like to know what those protocols are, whether the other parties are aware of the protocols, and whether there is any monitoring of those protocols in terms of policies. We had the Naval Yard, a tragic situation. But one of the things that I thought was of concern was officers who left their station for the best reasons in the world, I am sure, to help in a very dire situation, but it raised the question in my mind, which is whether the clear policy, which is you don't leave the Capitol, and why is it? It is not because we are so wonderful. It is that if the Congress is destroyed, the United States Government is destroyed. And if we had terrorists do a diversion, that might be a good way to leave the Congress, a legislative branch, vulnerable in a way that decapitates the American Government. So I think that officers, if they knew what the clear policy was, you know, everybody would get that. But I am not sure that that policy is in place or whether it has been communicated. So I guess, I don't want to overdo my welcome, but I am just concerned about the policies, the command structure, the communications with other agencies, and I am wondering, Madam Chair, if we might have an opportunity in a confidential setting to get reports on those subjects. And I see that my time is up so I would yield back. The Chairman. I thank the gentlelady very much, and I certainly look forward to continuing our discussion about information that we need to have in a confidential setting, certainly. The chair recognizes the gentleman from Florida, Mr. Nugent, who, as has been mentioned, has spent many, many years as a law enforcement agent. We appreciate you being on our Committee here today. Mr. Nugent. Well, I appreciate your kind words, Mrs. Chairman. It is very important to me to hear from the Chief. And, Chief, once again, I think Mr. Brady hit it on the head. We are not here in an adversarial position, but we certainly have a lot of questions. At least I do. You know, I read through everything that the Capitol Police provided. I have tabbed it. I have looked at it. And I agree with Mr. Brady, this is the first time in 2\1/2\ years that I have seen you, which is troubling at least to have that kind of open dialogue. But when we talk about, and the chairman brought it up, reference to the guns. That is like rule number one that you, I am sure, teach at the academy. You talk about handgun retention all the time. You do those things in a way that obviously has to impress upon the rank-and-file guys and gals about how important it is. And they understand it, trust me. I mean, you know this from your time. My time as a patrol officer, we understand how important that is. But the question I have is, it seems that there is not a lot of transparency in disciplinary process within the Capitol Police; secondly, when the Members that the protective details are there to protect weren't even notified by the supervisor, and at one point in time, it took somebody from your command staff after they were notified by one of--I won't say victim of it, but one of the folks that had knowledge of it--you never even notified the protectee, which is troubling to me. So, you know, I understand that one has already been--well, has been forwarded 6-days suspension, but it is still at the bureau level before it is implemented. Is that true? Chief Dine. Yes, sir, it is still in the process but close to being fully adjudicated. Mr. Nugent. Let me ask you a simple question about the three folks or at least the two that are on protective detail, are they removed from the detail? Chief Dine. They haven't been yet, but we will certainly be looking at their assignment. In fact, we are looking--in terms of policies and procedures, one of the things we are looking at is rotation of personnel throughout the agency. Mr. Nugent. Well, I understand, but in your policy, I read that you do have the ability for disciplinary reasons to remove somebody from an assignment because that is pretty gross--that is a gross problem if you leave a gun and particularly when a child sees it. Chief Dine. Absolutely. There is literally no excuse for it. Mr. Nugent. You know, and I would think from the rest of the folks that work protecting all of us that they would expect that, you know, that type of violation of the rules would be held pretty high and the discipline would be pretty quick. So everybody understands because, you know, I mean putting in policy, hey, listen don't leave your gun in the bathroom, that is like commonsense 101, right, Chief? I mean, so to press that point though to all the other rank-and-file folks to, hey, listen, this isn't going to be accepted, particularly somebody on a protective detail because that is quite a responsibility to have that position. And, obviously, they did a great job at whatever position they had, I would think, to get elevated to that. Chief Dine. Right. Mr. Nugent. And so the question has been, at least raised in the press, is that we only find out about this stuff if it is somehow leaked. Are you going to do something different with Capitol Police in regards to violations of policy so I think this committee at least should be aware of those types of problems so we can assist you in doing the things that you need to do, whether it is in funding or it is placing, like the chairman mentioned, lockboxes, as we used to do when you went into court or you went somewhere where there was a prisoner-- and I know you sure have those at the office--that you have those in strategic areas within whatever protector it maybe. Chief Dine. Yes, sir. And, obviously, we need to do and I need to do a better job at briefing you and spending time with you so you are fully aware of how the Department operates and our practices so you feel confident with those issues and the things that do exist, and then, of course, we have to continue to take these things seriously and do something about them. Mr. Nugent. Were the people that these officers were protecting, were they notified? Were the Speaker of the House and them or others notified of the violation of policy with the weapon unattended? Chief Dine. At some point, the chain of command was notified in terms of that side; yes, sir. When that happened, if that happened, as soon as it should have, I don't know the answer to that. But, obviously, people need to know, and personnel practices aren't generally, obviously, discussed in the media, but I would like for you to hear about these kinds of things from me or my representative. Mr. Nugent. Well, you are hitting it on the head. That is the last place--I can remember being as sheriff. I didn't want to read about it in the newspaper when somebody hasn't told me. Chief Dine. Exactly. Mr. Nugent. One last question on the gun issue, and I don't want to beat this to death, but the supervisor that was aware of the officer leaving his firearm or her firearm unattended didn't notify the chain of command reference to that violation. What is happening to that supervisor? Chief Dine. That will be addressed as well because, as you mentioned, there has to be a notification process for that supervisor. That is part of the role of being a supervisor, taking action, yes, sir. Mr. Nugent. Right. And, once again, and I know that investigations take a while, but I would suggest that this is a pretty simple investigation as compared to some that we have had to investigate over the course of our careers that, you know, need an extension. Like you said, you have a 60-day rule and you can extend to 120. I get it. I had to do it too. But these types of actions need to be pretty swift, I would think, just for your rank and file, so they know that, you know, people are held accountable. Chief Dine. Absolutely. I think that is the whole key to good discipline is that it be swift and sure and effective and change the behavior of it. That is the whole purpose for it. Right. Mr. Nugent. Well, that is what discipline is all about. I mean, you try to coach and counsel and do all those things, but ultimately, they have to know there is a penalty if you do that. And my last question, if you would indulge me, is really about the email that was sent that referenced the gyrocopter, the email that you referenced that came in at 12:59 p.m., on April 15. And the subject says, ``Question: Is a man flying gyrocopter toward U.S. Capitol?'' That is pretty distinct, I think. And it says: Hi, I am a reporter for the Tampa Bay Times. A local man, as a protest, is flying a gyrocopter and is trying to land on the lawn of the Capitol. He says he has notified all relevant authorities. His name is Doug Hughes. And more, they give the address, because my staff went on there and was watching it as it occurred, as he live-streamed his flight from Gettysburg. And, you know, it goes on to say to the Capitol Police, no. Have they okay'd this flight and the landing? And please call me. Gave a phone number. Here is my concern, is that that is pretty specific, in that, A, it took how long before you were notified and those at the Capitol and those that possibly--who knows what the intent of this guy is. And that is the problem. When the guy climbs the fence at the White House, you don't know what his intent is. We don't want to wait to find out what their intent is because then we are in a mode--our guys and gals do a great job of making the arrest, but we would rather not be there. And so my question is, when were you notified that there was a threat to the Capitol? Chief Dine. I was notified, I believe, essentially immediately as it happened. Mr. Nugent. As what happened? Chief Dine. As he landed. Mr. Nugent. To me it just seems like it would be all hands on deck when you get an email like this and you have the Web site to go to, that bells should be ringing, sirens should be blaring within your chain of command as to, this is pretty damn important, excuse my language, but it is. What I worry about is that whoever got this information just said: Well, you know, we get this stuff all the time. Well, this is fairly specific, would you not agree? Chief Dine. Fairly specific, and obviously unique in that regard. Obviously didn't say that it was happening, but one could reason that---- Mr. Nugent. If you read it, it is fairly obvious in the report, it gives his phone number so you can contact me. It wasn't like he was just, leaving something. Let me ask you this. The Sergeant at Arms, when was he notified of this email? Chief Dine. We made notifications to the Sergeants at Arms immediately. I don't recall specifically. I can go back and check when they were apprised of the email and the phone call, because we gave them a time line of what happened. Very quickly after the event, I gave them a time line of all the things that happened. Mr. Nugent. Chief, did he get a copy of this email? Chief Dine. Did the Sergeants at Arms get a copy? Mr. Nugent. Did the Sergeant at Arms get a copy of it? Chief Dine. I know I gave them a time line. I don't know that the email itself was attached. But we gave them a synopsis report very close to the event. Mr. Nugent. We had the Sergeant at Arms in here and asked him questions about this, because obviously we are concerned, and we don't want to get into any of the classified portion of it. Chief Dine. Right. Mr. Nugent. That I would hope we could do at a later date. I sit on Armed Services, so we have a lot of classified sessions afterwards. The Sergeant At Arms was very, I don't think he was vague on purpose, but based upon what you are saying, is he didn't relate any of this like it is in this email to us. And so I am concerned about that. And that is why, if you didn't notice him with this email, I think that is problematic, at least for the Sergeant at Arms, and I can't speak for him. I yield back. I see I am out of time. Thank you. The Chairman. I thank the gentleman. We can have a second round of questions. I would like to now recognize Mr. Davis. Mr. Davis. Thank you, Madam Chairman. Before I go into the questions I had, I just want to piggyback on something that my colleague Mr. Nugent was talking about with this email. We are concerned. That email was very, very specific. How many, on average, emails like that do you get a day? Chief Dine. About gyrocopters? Mr. Davis. About threats. Chief Dine. Not many gyrocopter emails. Mr. Davis. So you don't get specific emails like that? Chief Dine. We get a lot of letters, calls, various types of threats, or matters of direction, that is what we call them if they are not threats. They all fall under the threat category, we get probably a couple thousand of those a year---- Mr. Davis. A year? Chief Dine. Of all types, shapes, and sizes. Mr. Davis. But, Chief, you don't get a lot of specific ones like Doug Hughes is flying a gyrocopter today on the Capitol lawn, right? Chief Dine. We don't get many about gyrocopters landing on the Capitol lawn; no, sir. Mr. Davis. All right. Well, that is the first time I have seen that email in our packets, and it is specific enough to, I think, warrant some issues. That went to the public information officer, correct? Is that a generic account or did that go to somebody that monitors that on a regular basis? Chief Dine. No, it went to our lieutenant who is in charge of that office, and then, as I mentioned, we got a call. Mr. Davis. Did that lieutenant immediately turn that information around? Chief Dine. She sent it, I think, within 5 or 6 or 7 minutes to our investigators. Mr. Davis. But still you mentioned in your testimony, you mentioned here today in the questions that you didn't learn about this until it was happening. Chief Dine. Yes, sir. Mr. Davis. So we did miss a little bit of the time line. Has that PIO been notified that you may want to act a little more quickly on such specific information? Chief Dine. We have discussed the matter; yes, sir. Mr. Davis. Is that PIO going to be disciplined? Chief Dine. She won't be disciplined, but we have discussed the matter. Mr. Davis. Okay. And it gets to my main point. Look, we understand, I will bet you common sense will prevail and no officer will ever leave a firearm in a toilet cover dispenser again in the Capitol Complex, we will likely not see many gyrocopters try and land on the lawn, because we are reactive. Hopefully, you didn't have to put a specific provision in your training manual about not leaving firearms in toilet cover dispensers. But that is a reaction. What is the Capitol Police doing to be more proactive? What can we do to simplify the contact process so that all of us on Capitol Hill understand what has actually happened? What can we do, what can you do as the Capitol Police to simplify the notification process when you get a specific email like my colleague Mr. Nugent just read to the committee? How do we make things more simple so that we don't just have you come in to react to a certain situation or in this case multiple situations? Chief Dine. The notification process was something that needed to be fixed and resolved. So I guess never letting a good crisis go to waste, the next day Assistant Chief Verderosa and I met, and we directed that immediate notifications go out to you about incidents up here. There was a fairly antiquated, bureaucratic, overly complicated notification process. We have bypassed that and directed that notifications go out. And I will apologize in advance if you get too many notifications now, but I would rather you be notified than not be notified and that your complaint is that you got too much information than not. So we immediately fixed that, literally the next day, in terms of that notification process. Mr. Davis. So you fixed those certain situations to react to the gyrocopter incidents and the leaving firearms in certain facilities incidents. Are there any other issues that you are looking at overall within the Capitol Police to be more proactive, to maybe look at simplifying your protocols and your training methods to ensure that we don't even have these situations again? Chief Dine. Well, I can tell you from 40 years of doing this, I hate to say this, there is probably going to be some other incident of somebody doing something. But what we have done, as I mentioned, we have clarified the training, we have added more training to make sure that we are discussing it every time officers qualify, which is twice a year, and then we have added online training as it relates to gyrocopters and UAVs and those kinds of things. We have new training we just put online, and I think we are one of the few agencies that have done that. And as I mentioned, we now have other agencies mirroring that training to make them aware of those kinds of things. And that is an awareness piece of what to do when you see a UAV or drone or those kinds of things, because that is kind of a fairly unique episode. Mr. Davis. Well, Chief, it looks like my time has expired, but let me end by saying this. I hope you understand that all of us around this committee, we want to work with you. I am brand new to the committee, unlike my colleagues, who mentioned earlier that they haven't had a chance to really work with you. But we are all here to be an asset to what you are trying to do. The men and women who protect this Capitol Complex and the tourists who come and visit on a regular basis do a great job. We want to help you help them and help you succeed in your job. So use us to be helpful, use us to help create more proactive procedures and policies. And I look forward to working with you. Thank you. Chief Dine. Yes, sir. Thank you. The Chairman. Thank the gentleman. The chair now recognizes Mr. Walker. Mr. Walker. Thank you, Madam Chairman. Chief Dine, I believe this is the third hearing that I have been part of on the House Oversight and Homeland Security, maybe we have even had a classified hearing or two. I do want to zero in on basically two questions today, and I want to start with going back to your notes on page 5. It says: ``In February 2014, the department fully implemented its new digital encrypted radio system without issues or communication service interruptions.'' It also says: ``This new radio system provides coverage to the Capitol Complex and is now available in areas that previously did not receive radio communications.'' I am on page 5. Now, here is the important part. It says: ``It also has allowed for greater interoperability. To date, the Department has the ability to conduct the interoperable radio communication bridges with more than a dozen other agencies . . . This equipment allows both parties to communicate directly on each other's radio systems in order to broadcast critical information in a timely manner.'' Now, according to my time line, it looks to be about 23 or 24 months. Can you tell me was that radio system in play and were these agencies interacting as far as when they first found out over those 24 minutes? Chief Dine. We did interact, I believe, but we did not use the radio system for this particular incident. It is interoperable. We have interoperability with the D.C. Police, U.S. Park Police, Secret Service, FBI SWAT team, and a number of other agencies. Mr. Walker. Can you tell me what? Did you use telephone? I mean, this looks like it is a state of the art, real-time. Chief Dine. It was. And as I think we have discussed in some other hearings, if I recall correctly, an officer from Park Police saw the gyrocopter, and I believe a Secret Service officer may have. They made their notifications. They also made notifications to the people that oversee the NCRCC. Mr. Walker. Right. Chief Dine. We actually were not notified until we saw it. Mr. Walker. Well, as my colleague Mr. Davis was just talking about, if we have this kind of technology, I don't understand why there is not kind of an all-points bulletin going on throughout all these agencies. I am assuming these are two-way radios. Chief Dine. Yes, sir. Mr. Walker. All right. Let me move to my next question here. You also talked about in--and I guess you have been here about 2\1/2\ years, and from what I have read and heard you are doing a fine job--there is a communication concern. And you said your goal was to provide, I believe, quote, ``better communication.'' I admire and I appreciate that goal, but can you give me some of the action steps that you might say this is how we can implement better communication from our department to yours? And after you finish that response, I will yield back to the chairwoman. Thank you. Chief Dine. Yes, sir. Well, first of all, as I mentioned, we are going to do a better job communicating with you with notifications, and I am personally going to do a better job meeting with and communicating with you, and I look forward to that. Internally, though, it is really important that we communicate with our whole Department. And I was talking to a young officer a month or so ago one night, in the evening--I am around kind of all hours of the day and night--and the officer said something that was pretty brilliant, because things go out in the media and there is discussion. And he said to me, he said: Well, Chief, sometimes all we know is what we read, because we don't hear what the whole other side is or what the Department's side is. And sometimes you learn the best things from the officers on the ground, and I have never forgotten that, having been a police officer for now, in a couple weeks, it will be 40 years. So we need to get our message out to our people when there is a story to tell them about what happened and what happened right and what happened wrong and what the actually story is. So we are going to be putting out more messages in that regard and have more interactions with our people at all levels. Mr. Walker. Thank you, Chief. Madam Speaker, yield back. The Chairman. I thank the gentleman. Chief, I have a couple other questions, I think, as well, before we conclude here. One is, going back to my Homeland Security, and Mr. Walker and I both sit on that committee also, but when you go to the southern border, you are looking at real stats there, the eye in the sky, it is very sophisticated technology, and they are utilizing it. In many cases it is already surplus stuff from the Department of Defense, equipment that has been extremely effective in theater, whether you are trying to secure a border between Afghanistan and Pakistan or the Rio Grande or what have you. It is the eye in the sky. So just the ability to be looking at something I think we can say this publicly--when you were looking at this gyrocopter, it is difficult sometimes for radar to pick up various kinds of things, right? I mean, technology is exploding every day, whether it is UAVs, whether it is drones. I mean, they are going to be using drones to deliver your taco here pretty soon, this is what is coming. So how can you be able to assess using technology that is as available as quickly as you can? This kind of equipment is very expensive as well, although, again, the expense of it is something you have to take into consideration. But you need to ask us, because we are the ones that have to get the money, make the priorities of what we are doing and what we are expending money on to keep the Capitol and the campus here secure. Really much of this equipment is already, I think, unless the CBP has already got most of the good stuff, but it is something that you may want to take a look at. It is incredibly effective. I mean, I have been in the stations, in the ground stations. It is unbelievable how clearly you can see from high distances everything that is going on and the ability then to immediately, using communications, to tell, again, the boots on the ground, look, this is happening. You don't have to just be patrolling back and forth here looking for something. They are going to say: This is happening here, now, go there. It is unbelievable technology. Again, I am a layman, but it seems to me that that may be something you could utilize here. Chief Dine. Yes, ma'am. We are looking at that. We actually had a briefing this morning. And I would look forward to briefing you in a confidential setting about some of the things that we are looking at. And you already know what they do for you, but there is a lot of technology out there that is being worked. We are working that on every level with pretty much every agency in the country. We are part of that effort to make sure that we are in on what is needed. The gap, frankly, where the gap needs to be closed is once the vehicle is identified, how then what do you do about it? And that is essentially what happened here. Even if we knew it was coming, how then do you determine what is the action taken once you have identified it? But clearly the earlier we know about it and the earlier we can identify it the better we can make decisions about evacuations, which is a big part of how we use our systems now, and whether any use of force either by us or DOD, which really plays a main role, is appropriate. So you are right, early identification is critical. The Chairman. I mean, I don't think I am speaking out of turn here. Obviously the bad guys know we have this equipment, so it is not like it is some big secret, right? We do utilize it. The other question I would ask you, because this is something that has been talked about quite a bit, I said in my opening statement that obviously we all recognize the challenges that are being faced by police departments across the country because of a number of reasons, various incidents that have happened recently. What is your thought about body cameras? There has been a lot of talk about whether or not that is a good thing, whether it is an expenditure of funds that is worthwhile or it is not, does it help the police, does it not, does it help all the way around to be able to demonstrate exactly what had happened there. And I think the Capitol Police don't use them now, and I don't know if there has been some thought given to whether or not you are interested in pursuing that. What is your thought about these body cameras? I know there is a lot of talk about them. Chief Dine. There is a lot of talk about it, and I would like the Committee to know that we stay abreast of that. Obviously, as you might expect, I meet with chiefs from around the country regularly at conferences and forums. The Police Executive Research Forum, who is located right here in Washington, D.C., they have taken a leadership role in that. They have put out basically, I think, one of the seminal sort of reports on the use of body cameras and how those are implemented, working with chiefs that have implemented them. I think they are a good tool. I would opine that, like any piece of technology, they are not a panacea. What is concerning a little bit is as we think about the future and some next piece of technology, are we going to get to the point where a police officer without a body camera, that the police officer's testimony is worthless? That is concerning to me, frankly, having done this for so long. But do I think it is a potentially useful piece of tool? Yes. So we are monitoring that very closely to see if it is something that would be appropriately utilized here. There are still a lot of privacy questions about what happens to the information, how it is protected, and those kinds of things that, while there are some best practices opinions about that, have not been fully determined. That is one of the debates going on right here in Washington, D.C., what happens to those videos and do they end up on YouTube and those kinds of things. But we are closely monitoring. I have actually read the PERF report, so I am up-to-date on, I think, where things are as it relates to that technology. The Chairman. Okay. Well, I would just say in regards to that, if you come to the conclusion or recommendation that that is something you do want to pursue, again, you can make a proposal to us. We want to be your advocate if we can and in agreement with what you are looking for. The last question, and if you don't want to answer this question you don't have to, but I mentioned in my opening statement, I personally have some question, consternation about the current wiring diagram for your management structure, I don't care whether it is you or who the next person is going to be, just because of the way that the Capitol Police Board, the construct of it. As I say, it has been in existence for a very long time, and I think it probably has worked well. On the other hand, the largest room is always the room for improvement, and it is 2015. Perhaps it is time for us to think about whether or not having the Sergeant at Arms in the Senate and the Sergeant at Arms in the House and then the Architect of the Capitol deciding who is going--I mean, hiring, firing, disciplining, whatever. You have three bosses. I have about 750,000 bosses, but you have 3. I mean, that has got to be a very difficult thing, and I am just not sure it serves us as well as it could. So I am not sure if I am really asking you, since those are your bosses, what you think about that structure, but I certainly throw it out to the Committee members as well to digest it all a bit. And I think we may want to think about if that is adequate or whether or not we could improve that. If you would like to comment, you can. If you don't want to, you don't have to. Chief Dine. Well, I will just say that I think that the Board wears several hats, and I work with them in both of those arenas. They wear their hats in their individual role as the Sergeant at Arms for the House or the Senate or the Architect, and we work with them and their staffs individually each and every day in terms of all the issues that we deal with individually for their entity. And while I am at it, we also work very closely with you and your staffs. And we appreciate the oversight that you and your staffs and all the committees have provided to us, and I have relied heavily on the outstanding people I have that have done that. But that is no excuse for me not personally meeting with you, which I look forward to doing. So we have a lot of interaction with the staffs, and often they act as buffers for the police, but then they wear their Police Board hat where ostensibly they are coming together as a cohesive entity to give guidance and direction and oversight. So we work with them, I guess, on several levels, and I will leave it at that. The Chairman. All right. Very well. Any other questions? Mr. Ranking Member. Mr. Brady. Yeah. Just quickly, Madam Chairman. Thank you for having this hearing, because I got an opportunity to meet the Chief of Police of Capitol Hill. I do need to get to know you better, for a lot of reasons, because I work here and I am worried about the people that visit here. But also you are coming to my city in 2016, coming to Philadelphia, we have our convention there, and I would like to get to know you better. There are a lot of logistics that are there, field office, kind of a unique place. Everybody is in charge and everybody is smarter than everybody else. So I would just like to fill you in on all that and make sure that you don't step on any land mines while you are there. So I do need to get a little bit to know you better. You need to get to know me and our committee better. Madam Chair, thank you for having this hearing, and I yield back the balance of my time. The Chairman. I thank you very much. I am certain you are going to have the Chief bringing a patch to that cheesesteak place. Mr. Brady. I failed to state, and this person is also the biggest around and he is also a major law enforcement supporter, and he closes down his shop three or four times a year for 2 or 3 days. I mean, he doesn't close it down, he keeps it open. But all the proceeds go to the police officers. I am talking about probably up to maybe a couple millions dollars. So it was worth it. And I was proud to bring my chief of police down there, and he wanted to put the patch on the wall, and he put it right in the middle of all the many, many other patches. So you come down, and I will fatten you up with a cheesesteak. The Chairman. Very good. Chief Dine. I appreciate that. The Chairman. The gentleman from Florida. Mr. Nugent. I just have a comment about Philadelphia just in passing. Been there for a lot of Army-Navy games, and you are right, there is a great place, there are a couple places that actually have a pretty good cheesesteak, but I know the one you are talking about. And, Chief, I would just say that in reading your response and all that, I think if you follow through with those things it will be a good thing. But you hit on something earlier that is near and dear to my heart where you were talking to one of the guys on the street. I found, and I am sure you did too, management by walking around, it is nothing against your command staff, but I used to have my command staff come in and say: Boss, how do you know that? And it is amazing the things that you will hear from those folks that actually do the job. Command staff is great, but they have their reasons to do whatever, to insulate you or whatever, and I think it is real important that if you are not having townhall meetings with your folks, you ought to. It is a great opportunity. I had the FOP as the union for my sworn patrol officers and below sergeant. They were actually my best ally in dealing with budget issues as it relates to benefits and salaries. So I would just say that that is something you can really, really encourage. And so with that, I yield back. I thank you. The Chairman. Thank you. Thank the gentleman. Ms. Lofgren. Ms. Lofgren. I think this has been helpful, and I am hopeful that we can have a followup meeting soon for some of the other issues that we either need to discuss confidentially or would like to raise in a less public setting because of security reasons. But I would like to at that time to discuss with the Chief efforts to provide security outside of the Capitol in our district offices and also how we are using security to sort through the incoming. I mean, if you get a thousand emails a day, there is a way to mine that using technology to sort through what is likely to be a problem and what isn't. And I don't know if that is being done at this point, but it is something I would like to explore further. With that, thank you. I will yield back. The Chairman. I thank the gentlelady. I thank all the Committee members. Mr. Nugent. I second it. The Chairman. Pardon me? Mr. Nugent. I second it. The Chairman. You second it. Very good. I thank everybody, all the Committee members. Obviously, Chief, we had excellent attendance here today with a very engaged group of members who have a lot of questions and concerns, and I think everybody asked them very well. And your testimony was very good and your answers as well, although I think some of us are still scratching our head a little bit about some of these things. I will say that if there is one takeaway from this hearing that I think you can see very clearly, the Members of Congress just have the utmost respect for the United States Capitol Police, and you are here representing your force of almost 2,000 folks here, and some of your staff and your folks are here today. We tell you that in all sincerity. We thank you each and every day. And there are so many incidents, as I mentioned in my opening statement, that we never hear about. We never hear about these things, they just are handled, they are handled. So we are just very, very appreciative of your willingness. Everybody comes to work willingly each and every day to protect this campus, and as I say, most importantly, all the Americans that are here. We do as a Committee stand ready to continue to work shoulder to shoulder with you and your entire force on our common goal of just keeping ourselves secure and keeping this campus secure and protecting democracy and freedom and liberty, all of those things. So we thank you very much. Without objection, I will also mention that all members will have 5 legislative days to submit to the chair any additional written questions for the witness, which we will forward and ask him to respond as promptly as he could so that that answer could be made part of the record as well. [The information follows:] [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] The Chairman. Without objection, the hearing is adjourned. Thank you. [Whereupon, at 3:36 p.m., the Committee was adjourned.] [all]