[Senate Hearing 115-317] [From the U.S. Government Publishing Office] S. Hrg. 115-317 COMBATTING THE OPIOID CRISIS: EXPLOITING VULNERABILITIES IN INTERNATIONAL MAIL ======================================================================= HEARING BEFORE THE PERMANENT SUBCOMMITTEE ON INVESTIGATIONS OF THE COMMITTEE ON HOMELAND SECURITY AND GOVERNMENTAL AFFAIRS UNITED STATES SENATE ONE HUNDRED FIFTEENTH CONGRESS SECOND SESSION ---------- JANUARY 25, 2018 ---------- Available via the World Wide Web: http://www.fdsys.gov/ Printed for the use of the Committee on Homeland Security and Governmental Affairs [GRAPHIC NOT AVAILABLE IN TIFF FORMAT] __________ U.S. GOVERNMENT PUBLISHING OFFICE 30-696 PDF WASHINGTON : 2018 ----------------------------------------------------------------------------------- For sale by the Superintendent of Documents, U.S. Government Publishing Office, http://bookstore.gpo.gov. For more information, contact the GPO Customer Contact Center, U.S. Government Publishing Office. Phone 202-512-1800, or 866-512-1800 (toll-free). E-mail, [email protected]. COMMITTEE ON HOMELAND SECURITY AND GOVERNMENTAL AFFAIRS RON JOHNSON, Wisconsin, Chairman JOHN McCAIN, Arizona CLAIRE McCASKILL, Missouri ROB PORTMAN, Ohio THOMAS R. CARPER, Delaware RAND PAUL, Kentucky HEIDI HEITKAMP, North Dakota JAMES LANKFORD, Oklahoma GARY C. PETERS, Michigan MICHAEL B. ENZI, Wyoming MAGGIE HASSAN, New Hampshire JOHN HOEVEN, North Dakota KAMALA D. HARRIS, California STEVE DAINES, Montana DOUG JONES, Alabama Christopher R. Hixon, Staff Director Margaret E. Daum, Minority Staff Director Laura W. Kilbride, Chief Clerk Bonni Dinerstein, Hearing Clerk PERMANENT SUBCOMMITTEE ON INVESTIGATIONS ROB PORTMAN, Ohio Chairman JOHN McCAIN, Arizona THOMAS R. CARPER, Delaware RAND PAUL, Kentucky HEIDI HEITKAMP, North Dakota JAMES LANKFORD, Oklahoma GARY C. PETERS, Michigan STEVE DAINES, Montana MAGGIE HASSAN, New Hampshire Andrew Dockham, Staff Director and Chief Counsel John Kilvington, Minority Staff Director Kate Kielceski, Chief Clerk C O N T E N T S ------ Opening statements: Page Senator Portman.............................................. 1 Senator Carper............................................... 5 Senator Johnson.............................................. 9 Senator Lankford............................................. 22 Senator Heitkamp............................................. 32 Senator Klobuchar............................................ 34 Senator Daines............................................... 37 Prepared statements: Senator Portman.............................................. 55 Senator Carper............................................... 60 WITNESSES Thursday, January 25, 2018 Joseph P. Murphy, Chief, Internationl Postal Affairs, Office of Specialized and Technical Agencies, Bureau of International Organizations, U.S. Department of State........................ 11 Robert Cintron, Vice President, Network Operations Management, United States Postal Service; accompanied by Guy Cottrell, Chief Postal Inspector, United States Postal Service........... 13 Todd C. Owen, Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection, U.S. Department of Homeland Security........................................... 14 William Siemer, Acting Deputy Inspector General, Office of Inspector General, United States Postal Service................ 16 Daniel D. Baldwin, Section Chief, Office of Global Enforcement, Drug Enforcement Administration, U.S. Department of Justice.... 18 Gregory Nevano, Deputy Assistant Director, Illicit Trade, Travel, and Finance Division, Homeland Security Investigations, U.S. Immigration and Customs Enforcement, U.S. Department of Homeland Security.............................................. 20 Alphabetical List of Witnesses Baldwin, Daniel D.: Testimony.................................................... 18 Prepared statement........................................... 90 Cintron, Robert: Testimony.................................................... 13 Prepared statement........................................... 69 Murphy, Joseph P.: Testimony.................................................... 11 Prepared statement........................................... 65 Nevano, Gregory: Testimony.................................................... 20 Prepared statement........................................... 96 Owen, Todd C.: Testimony.................................................... 14 Prepared statement........................................... 75 Siemer, William: Testimony.................................................... 16 Prepared statement........................................... 84 APPENDIX Staff Report..................................................... 105 Exhibit A........................................................ 205 Statement from the National Treasury Employees Union............. 215 Responses to post-hearing questions for the Record from: Mr. Murphy................................................... 219 Mr. Cintron.................................................. 223 Mr. Owen..................................................... 230 Mr. Siemer................................................... 267 Mr. Baldwin.................................................. 269 COMBATTING THE OPIOID CRISIS: EXPLOITING VULNERABILITIES IN INTERNATIONAL MAIL ---------- THURSDAY, JANUARY 25, 2018 U.S. Senate, Permanent Subcommittee on Investigations, of the Committee on Homeland Security and Governmental Affairs, Washington, DC. The Subcommittee met, pursuant to notice, at 10:03 a.m., in room SD-342, Dirksen Senate Office Building, Hon. Rob Portman, Chairman of the Subcommittee, presiding. Present: Senators Portman, Lankford, Daines, Johnson, Carper, Heitkamp, and Hassan. Also present: Senator Klobuchar. OPENING STATEMENT OF SENATOR PORTMAN\1\ Senator Portman. This hearing will come to order. --------------------------------------------------------------------------- \1\ The prepared statement of Senator Portman appears in the Appendix on page 55. --------------------------------------------------------------------------- Thank you all for being here. Today's hearing continues the Permanent Subcommittee on Investigations' work to combat the opioid epidemic that is gripping our communities around the country. Last Congress, the Subcommittee issued a bipartisan report on opioid-related fraud and abuse in the Medicare Part D program. This Congress, the Subcommittee held a hearing on the growing problem of individuals buying illicit opioids over the Internet and shipping them to the United States through the mail. The opioid crisis, sadly, continues to get worse, not better. Last month, the Centers for Disease Control (CDC) reported that more than 63,600 Americans died in 2016 from drug overdoses. Indications are that number increased in 2017. These overdose deaths are shocking. The number of deaths continue to grow. My own home State of Ohio, we were told recently, is now second in the country in terms of overdose deaths. It is heartbreaking, and increasingly, these overdoses are due to a synthetic heroin, illegal versions of fentanyl, a drug that is 50 to 100 times stronger than heroin. In fact, in Ohio, fentanyl and its variations were involved in 60 percent of the overdose deaths last year. It has become the number one killer in Ohio. The vast majority of illegal fentanyl is purchased online from labs in China and then shipped to the United States through the mail. We will hear from the Drug Enforcement Agency (DEA) today about that, but I think it is shocking to people when they find out that this is coming through our U.S. mail system. Last night, the Subcommittee released its bipartisan report. I hope you all have seen it, how criminals exploit vulnerabilities in international mail and use the U.S. Postal Service (USPS) to ship illicit opioids into our country. Without objection, I would move that the Subcommittee's report be entered into the record.\1\ --------------------------------------------------------------------------- \1\ The Subcommittee report appears in the Appendix on page 105. --------------------------------------------------------------------------- After our initial 2017 hearing, we set out to find out how easy it is to purchase fentanyl online and how it was shipped to the United States. What we discovered, of course, was it was shockingly easy to do so. All you had to do was search ``fentanyl for sale.'' That simple search returned hundreds of websites, many affiliated with Chinese labs, all openly advertising illegal drugs. The field was narrowed to just six websites, and we sent emails asking basic questions about how to purchase and ship fentanyl to the United States. These online sellers were quick to respond, unafraid of getting caught apparently, and ready to make a deal. You will see that in the report. They offered discounts for bulk purchases, even tried to up-sell us to carfentanil, a more powerful synthetic heroin that is so strong, it is used as an elephant tranquilizer. Ordering these drugs was as easy as buying any other product online. I must note our Subcommittee never completed a purchase of drugs online. It was just too dangerous to risk exposing someone to deadly fentanyl during delivery. But we did use the online seller's payment information to determine if others were buying, and of course, we found out they were. Just from these six websites alone, we identified more than 500 payments to online sellers by more than 300 Americans, totaling $230,000, most of which occurred over the last two years. This is just a small sample, only six websites, and then, frankly, we used just one payment system to be able to identify some of these buyers. The 300 people, by the way, were located in 43 different States, with individuals from my home State of Ohio, Pennsylvania, and Florida sending the most money to online sellers. The map that we have back here behind us shows the concentration of where most of the purchases were made. That is also in the report. We also asked how the online sellers would ship the drugs to us. Every single one of them preferred to use the U.S. Postal Service. They did not want to use the private carriers like Dalsey, Hillblom and Lynn (DHL), Federal Express (FedEx), United Parcel Service (UPS). They wanted to use the Postal Service. They told us they used the Postal Service because the chances of the drugs getting seized were so insignificant that delivery was essentially guaranteed. We were also able to track hundreds of packages related to these online purchases. We identified seven people out of the 300 who died from fentanyl-related overdoses after sending money to and receiving packages from these online sellers. One of these individuals who died was a 49-year-old Ohioan from the Cleveland area who sent about $2,500 to an online seller, received 15 packages through the Postal Service over a 10-month period. His autopsy confirmed that he died from acute fentanyl intoxication just weeks after he received a package from this online seller. By analyzing more than 2 million lines of shipment data obtained in our investigation, we located three individuals in the United States who were likely distributing these drugs. We identified more than 120 instances of different people sending a payment to an online seller in China and then a day or two later receiving a package from one single Pennsylvania address. The person at this Pennsylvania address, by the way, was working with the online seller to domestically transship drug purchases. Shipping data reviewed during the course of the investigation also indicated other individuals who purchased items to make pills, including pill presses, chemical bonding agents, and empty pill casings. It is not surprising that people are ordering fentanyl online to sell. The profit margins are just staggering. Based on DEA estimates, the street value of the online transactions from just the six websites the Subcommittee investigated translates to about $760 million in fentanyl pills to sell on the streets of our communities. We are already working with law enforcement authorities to make sure these drug dealers can be brought to justice and will continue to do so after this hearing. But our findings today show the crucial role Advanced Electronic Data (AED) can play in protecting our country and fighting the opioid epidemic. We also need some legislative changes. Last year, the Postal Service only received advanced electronic data on about 36 percent of the more than 498 million international packages coming into our country, so about 500 million packages a year and only about 36 percent of them have the advanced electronic data that allows law enforcement to identify these suspicious packages. This means that about 318 million international packages came here with no data; therefore, no ability for Customs and Border Protection (CBP) or other law enforcement we will hear from today to target these packages for screening. We did not know with regard to 318 million packages who sent it, where it was going, or what was in it, and this is a massive loophole that is undermining the safety and security of our country. In addition, the data we do get from foreign posts that we reviewed during our investigation appears to be of questionable quality, so it is only 36 percent, but even much of that data is not helpful. At times, the data was nothing more than illogical lines of letters and characters entered by someone who did not understand how to construct a standard American address. Even when CBP has the data and targets a package, the Postal Service fails to locate it about 20 percent of the time. Again, advanced electronic data, 36 percent, much of that data is not very helpful, and even when law enforcement says, ``Aha. We have a package here that looks like it is suspicious. We would like to look at it,'' 20 percent of the time, they cannot find the package. It gets through. What we are left with is a Federal Government whose policies and procedures are wholly inadequate to prevent the use of international mail to ship illegal synthetic opioids into the United States. In contrast, our Postal Service provides data on about 90 percent of the packages that it ships to foreign posts. So about 90 percent of what we send out, we do provide that electronic data to foreign governments. After September 11, 2001 and the terrorist attacks on that day, collecting advanced electronic data was identified as a national priority for all the right reasons. In 2002, in fact, Congress required private carriers to collect this data, so UPS, FedEx, DHL, and others were required to collect it. It was left up to the discretion of the Postmaster General and the Treasury Department with regard to the Postal Service. They were encouraged to do it, encouraged to study it, but it was left up to their discretion. For more than a dozen years, nothing happened, essentially, leaving Customs and Border Protection to manually inspect targeted packages, which is the equivalent, of course, to finding a needle in a haystack, again, now 500 million packages. Then it was not that many, but hundreds of millions. To their credit, the Postal Service and CBP started a pilot program in late 2015 to target suspicious packages from China using advanced electronic data, but our investigation found a lack of planning, the different missions of the agencies, and personality conflicts hampered the success even of the pilot program that was started in 2015. That pilot program, by the way, started at John F. Kennedy (JFK) International Airport, and our investigators were able to see that in action. Despite these problems, the Postal Service's head of Global Trade Compliance wrote that the pilot program allowed them to ``put a positive spin'' on stopping opioids. While both CBP and the Postal Service agreed the pilot should be rolled out to all international mail facilities, they only started that after this Subcommittee held its May 2017 hearing. We are glad they did it. We are glad the hearing encouraged them to do it. We learned that this process was conveniently completed just days in advance of this hearing, earlier this week. Again, I think this hearing probably motivated some action, which is good, but this should have been a priority without having to hold this hearing. It should not take a congressional investigation into the Postal Service and what is happening with international mail to get our government to do its job. One part of the solution is more data, and that is why we have introduced the Synthetic Trafficking and Overdose Prevention Act (STOP Act), which would require advanced electronic data on international packages shipped through the Postal Service. We currently have 29 cosponsors on both sides of the aisle, and I know this report and hearing will put pressure on us here in the Senate to finally take some action. I really want to thank Senator Carper and his staff for working so closely with us on this investigation. There is a lot more to be done to turn the tide of the opioid epidemic, clearly, but stopping these deadly drugs from ever reaching our streets is certainly a good start. As the coauthor of the Comprehensive Addiction Recovery Act (CARA), I have focused most of my career, actually over the last 20-some years, on prevention, treatment, and longer-term recovery. That is all important, but keeping this poison from coming into our communities is something we can and should do. Just in the past week near Toledo Ohio, five individuals overdosed and three died, fentanyl-related overdoses. It is so bad that officials issued an opioid advisory warning to the public begging them to stay away from what was clearly a ``bad batch of opioids'' in northwest Ohio. How many more people have to die before this poison stops coming into our communities, before we take the steps, the simple steps, to at least understand where the suspicious packages are and how to get them offline and not delivered to a post office box here in America? How many people have to die before this happens? Yes, the Postal Service is in desperate need of comprehensive reform, and nobody has been more involved with that than Senator Carper, but it is shocking that we are still so unprepared to police the mail arriving into our country. Again, I want to thank Senator Carper and his staff for working so closely with us. The Chairman of the full Committee has now joined us, Senator Johnson. I am going to ask him if he has any brief opening remarks. And I will turn it over to the Ranking Member, Senator Carper. OPENING STATEMENT OF SENATOR CARPER\1\ Senator Carper. Thank you. I thank you, Mr. Chairman. I want to thank you for your ongoing leadership on a really tough issue and an important challenge facing our Nation, delighted to be joined by our full Committee Chairman today too. --------------------------------------------------------------------------- \1\ The prepared statement of Senator Carper appears in the Appendix on page 60. --------------------------------------------------------------------------- I want to thank our staffs, Democratic and Republican staffs. There has been a fair amount of discussion of late about how we do not work together on this issue. We work together. We are one, and there is no space between us on this issue, and frankly, on a lot of others. I want to thank our witnesses for joining us today, for the work that you do, and for the work that is done by the people who are your colleagues. This is an oversight hearing, but this is also a result of an investigation. A big part of our job on the full Committee is to do oversight, and broadly over the Federal Government, this is oversight and investigation on something that we all care deeply about. No State has been immune to the damage that these drugs have caused, including my home State of Delaware. I went to Ohio State, Navy ROTC midshipman, I used to think Delaware was a little town just north of Columbus, but it turned out to be a whole State. I have been fortunate to be able to represent them for a while. But whether it is Delaware, Ohio or the State of Delaware, this is an enormous challenge that we face, and it is an all- hands-on-deck moment, and it requires an all-the-above strategy. It is not enough just to deal with the symptoms of the problems, and we will be talking a lot about that today-- but also the root cause of these problems. We have to do both. According to the Division of Forensic Science in my State, more and more Delawareans are dying from opioids every year. In 2014, we lost 222 people. In 2015, we lost 228 people. In 2016, we lost 308 people. They are not just numbers. They are mothers and fathers. They are brothers and sisters. They are sons and daughters, aunts and uncles, grandparents, all the above. Just last month, it was reported that emergency responders in our largest county--we only have three, but our largest county where my wife and I live, raised our family, in New Castle County, were dispatched to a reported drug overdose every 80 minutes. By early November of last year, paramedics there had administered Naloxone, a drug that can block or reverse the effects of an opioid overdose. They had administered to nearly 600 patients. All told, opioids are now the leading cause of drug overdose deaths, killing more than 42,000 people nationwide in 2016. Last year, our Subcommittee set out to learn what the Federal Government is doing to stop these drugs from entering our country. In May, we heard testimony from officials from the Postal Service, from Customs and Border Protection, from the State Department in addition to several experts and first responders on the ground in Ohio, Delaware, and elsewhere who grapple every day with the impact opioids are having on our communities. They told us how opioids are getting into our communities through the mail and how they are working together to stop that. Unfortunately, I left that hearing very concerned that the Federal response was proving to be insufficient. Our investigation shows that progress has been made, but also that we have much more to do. In fact, our findings are, in a word, alarming. We found that fentanyl and other even stronger synthetic opioids are openly available for sale, as the Chairman has said, on the Internet, accessible to anyone who knows how to shop online. And once purchased, these drugs arrive primarily from China through the international mail system. While sellers often prefer the Postal Service, they offer shipment via private carriers like DHL, like FedEx, and UPS. Through our work, we obtained key payments and shipping data that enabled staff to link online sellers to fentanyl- related deaths and drug-related arrests all over the country. We even found what appears to be a major opioid distributor in Pennsylvania, where Delawareans reportedly get most of their drugs. It is CBP's mission in partnership with the Postal Service and private shippers to keep these drugs from entering our country. That mission has, unfortunately, become increasingly more difficult as the number of inbound international packages has skyrocketed. I would like to say--I think the Chairman mentioned ``needle in a haystack.'' When you are looking for a needle in a haystack, there is a couple of things we can do about it, and one is make the needles bigger or make the haystacks smaller. And we need to do both of those. But for the Postal Service alone, volume has nearly doubled, growing from about 150 million pieces in fiscal 2013 to nearly 500 million pieces in calendar year 2017. Until recently, CBP was forced to sift through this massive number of packages from the Postal Service manually. Today, automation and the use of advanced electronic data has improved the targeting of packages that may contain illicit items, but the process is far from efficient and effective. Our investigation revealed that a 2015 joint Postal Service-CBP pilot project at JFK Airport suffered due to the agencies' differing missions, a lack of coordination, and several interagency conflicts. As a result, the pilot's full expansion to our four other international mail processing centers was delayed until just this week. In addition, despite the massive amounts of drugs coming into our country through the mail, the Postal Service and CBP only target a small number of packages each day. Meanwhile, as our report points out, our efforts to get CBP the data that it needs to better target suspicious mail items and intercept opioids and other contraband has also not kept pace with the volume of drugs that cross our borders. Unlike private carriers who control which packages enter their networks and have more freedom to turn away problem customers, the Postal Service is required to deliver all the mail it receives from foreign posts. This is due to our country's membership in the Universal Postal Union (UPU), an international body that sets global mailing standards and ensures that Americans can send mail to friends, to family, and to business partners overseas. The State Department represents the United States at the UPU proceedings, and while the Postal Service has made some progress in obtaining better information on packages through bilateral agreements with foreign posts, the State Department has watched for more than a decade now as some of our foreign partners have successfully fought efforts requiring more information on international packages. Given the stakes, it is urgent that the Postal Service and CBP work together to continue ramping up their targeting and inspection efforts, and that the Postal Service and the State Department speed up international efforts to get CBP the data that it needs. At the same time, those of us in Congress need to ensure that the Postal Service has the resources that it needs to be a stronger partner in these efforts. As my colleagues are aware, protecting and improving the mail system in this country has been one of my biggest priorities on this Committee. The Postal Service is vital to our economy, and as our work illustrates, it plays an important role in our fight against the opioid epidemic as well, yet it faces insolvency if the Congress does not pass comprehensive postal reform this year. The enactment of this legislation will free up billions of dollars that the Postal Service can use to not only invest for the future, provide better service, but also to shore up mail security. All of that said, if we only focus on chasing drug shipments after they have entered our mail system, we will only address the symptoms of this problem. We also need to focus on what I described earlier as the root causes. To truly do that, we must address our country's considerable demand for drugs. As we know, health care plays a vital role in combatting the addiction that drives drug demand, and Medicaid is the country's single largest payer for substance abuse disorder services. Many States with the highest opioid overdose death rates have used Medicaid to expand treatment access. Mine is one; Ohio is another. We need to focus even more on making sure that our health care system has the resources that it needs to provide quality treatment to those suffering from this epidemic. And as we consider root causes, it is also clear that we need to engage with China, the biggest source of illicit opioids entering our country, in order to successfully disrupt the supply of fentanyl and similar drugs. We did something like this during the Obama Administration through a high-level dialogue on cybersecurity and hacking, and given the success that bilateral partnership had, this administration should commit at higher levels to a similar effort to tackle this urgent public health crisis. With that in mind, I am reaching out to Terry Branstad as our Ambassador to China, former Governor from Iowa--we served together as Governors--to gauge the level of engagement of our embassy and our team in China toward working with the Chinese to say, ``Hey, this is a problem. It is not just a problem for us, but someday, it is going to be a problem for you. And you need to get your act together in order to help us but ultimately to help you guys.'' This reminds me, Mr. Chairman, of the importance of leadership in addressing complex challenges, like the ones we are discussing today. There is no silver bullet that can solve this problem, and none of the agencies represented before us can do it alone. We need leadership from the top. Last March, the President established the commission charged with studying the opioid epidemic and determining how to fight it, and then in October, he officially declared the crisis a public health emergency. Despite these high-profile moves, news reports suggest that only a few of the commission's 56 recommendations have reportedly been implemented. We can do better than that. Further, the Office of National Drug Control Policy (ONDCP), the entity charged with coordinating the Federal Government's counter-drug response still does not have a permanent director. I will stay that again: still does not have a permanent director. Recent media reports indicate that the President's upcoming budget will again propose a 95 percent cut in the budget of the Office of National Drug Control Policy. On a day when we are going to be critical of some front- line agencies for what appears to be a lack of focus and a sense of urgency about a real crisis, I think it is only fair to call on the President for what appears to be a failure to make that crisis the priority that it should be. Let me just close with something we have in Delaware we call the three C's: communicate, compromise, collaborate. And we have added a fourth C, civility. That is something in short supply around here but not on this Committee. We need to embrace something like the three C's as we fight this epidemic, and one of those is to communicate, and we are doing that here today. Another is to collaborate with a little bit of civility, and if we do that, we will make some progress, and we certainly need to make that progress. Again, I will close by saying this is an all-hands-on-deck moment. This is an all-of-the-above strategy that is needed, and as well as we do our jobs, we always know we can do better. Our goal is perfection. We can do better here, and we need to in the spirit of cooperation. Thank you, Mr. Chairman. Thank you for your leadership. Senator Portman. Thank you, Senator, Carper. You mentioned the Christie commission, the Presidential commission on opioids, and the recommendations, one of the recommendations was enactment of the STOP Act that we talked about earlier to require this electronic data in advance. I have told my colleagues if you have a brief opening statement, I am happy to have you be heard now. Thank you for being here. Mr. Chairman, do you have a statement? OPENING STATEMENT OF CHAIRMAN JOHNSON Chairman Johnson. Thank you for your leadership on this. I think you are aware that my own nephew died of an overdose in January 2016. It has probably gotten to the point where there are very few Americans that have not been touched in a very personal way, pretty close connection with someone who has died of some kind of overdose. It is a very complex problem. I want to thank you and your staff, who have done an excellent job preparing this hearing and the briefing. I want to thank the witnesses for your service to this country. It is complex. I think one of the things we do need to do, in addition to what you are proposing here, is greater information. I have a bill stopping overdoses of fentanyl analogs. That is one of the real problems of scheduling these minute differences in terms of analog drugs and immediately scheduling those. There are so many things we need to address here, but it starts with identifying a problem, properly defining it, and highlighting it in hearings like this. So, again, I just want to thank everybody involved in this. It is not easy, but these are tragedies, and we all have talked to far too many parents, grandparents, brothers and sisters who have lost their beautiful sons and daughters, grandsons, granddaughters, brothers, and sisters. We have to do everything we can. Thank you for your leadership. Senator Portman. Thank you for your passion and leadership. To the panel, thank you very much for being here. We will now turn to you. We have some real expertise here and some great public servants to talk through this issue and figure out how we begin to stop some of this poison coming into our communities. The first witness is Joseph Murphy. He is the U.S. Government lead for International Postal policy issues, heads the U.S. delegations to the meetings of the Universal Postal Unions, Postal Operations Council (POC) that we have spoken about previously. Mr. Murphy previously served for three years as the U.S. Permanent Representative in the United Nations office in Nairobi. Second, Robert Cintron is with us. He was named Vice President, Network Operations, in April 2016. In this position, he oversees the Postal Service's distribution network, including overall network design, policies, and programs for processing sites, logistics that are required to move the mail, and maintenance policies and programs to support that network. Mr. Cintron began his postal career 33 years ago as a clerk in Rochester, New York. Third, we have Todd Owen, who is the Assistant Commissioner, Office of Field Operations (OFO), Customs and Border Protection. He was named to that position in 2015. He oversees more than 29,000 employees, including more than 24,000 CBP officers and CBP agriculture specialists. He manages operations of CBP's ports of entry (POE) and numerous programs that support national security. Mr. Owen began his career with the U.S. Customs Service in 1990 as an import specialist in Cleveland, Ohio, a great start. William Siemer is with us. He currently serves as the Acting Deputy Inspector General (IG) for the Postal Service's Office of Inspector General (OIG). He joined the Inspector General's office in 2003. He previously served in both the United States Secret Service and in the Air Force Office of Special Investigations as a special agent. Daniel Baldwin currently serves as a section chief within the Drug Enforcement Administration's Office of Global Enforcement. In this role, he supports DEA's global drug enforcement efforts in Africa and Asia. Prior to this assignment, Mr. Baldwin served as DEA's country attache in Beijing, China, so he has good experience in China. In 1991, he received his bachelor of science degree in criminal justice from the University of Denver. Finally, Gregory Nevano is with us. Gregory serves as the Deputy Assistant Director for the Illicit Trade, Travel, and Finance Division within Homeland Security Investigations (HSI). Mr. Nevano has oversight of all financial, narcotics, documents, and benefit fraud, criminal gang exploitation, as well as several targeting infusion centers. Prior to this assignment, Mr. Nevano served as Chief of Staff to the Deputy Director of U.S. Immigration and Customs Enforcement (ICE), and has served in various key management positions within the agency. Gentlemen, under the rules of this Committee, we swear in all of our witnesses. At this time, I would ask you to please stand and raise your right hand. Do you swear the testimony you give before this Committee will be the truth, the whole truth, and nothing but the truth, so help you, God? Mr. Murphy. I do. Mr. Cintron. I do. Mr. Owen. I do. Mr. Siemer. I do. Mr. Baldwin. I do. Mr. Nevano. I do. Senator Portman. Let the record reflect that all witnesses answered in the affirmative. All of your written testimonies, gentlemen, will be placed in the record in its entirety, so I would ask you to limit your prepared remarks here this morning, your oral testimony, to 5 minutes. And, Mr. Murphy, we will start with you. TESTIMONY OF JOSEPH P. MURPHY,\1\ CHIEF, INTERNATIONAL POSTAL AFFAIRS, OFFICE OF SPECIALIZED AND TECHNICAL AGENCIES, BUREAU OF INTERNATIONAL ORGANIZATIONS, U.S. DEPARTMENT OF STATE Mr. Murphy. Thank you, Sir. Chairman Portman, Ranking Member Carper, Members of the Subcommittee, thank you for the invitation to appear before you today to discuss our efforts to increase the availability of advanced electronic data for international mail items. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Murphy appears in the Appendix on page 65. --------------------------------------------------------------------------- The Universal Postal Union, is the principal international venue where the Department of State discharges its responsibilities related to international postal policy. My remarks will center on efforts under way within that body to expand the exchange of advanced electronic data. These efforts have a long history, a key moment of which was the decision of the UPU's 2012 Congress to amend the UPU convention to require countries and their designated postal operators to adopt and implement security strategies that include the principle of complying with requirements for providing electronic advance data. Developing the implementation measures for this amendment has been a top priority for U.S. delegations at UPU meetings ever since. Our efforts, which include many hours of work by colleagues at USPS and the Department of Homeland Security, are now bearing fruit, and there has been recent rapid progress on this front. In February 2016, the UPU's Postal Operations Council adopted regulations for the 2012 convention amendment and also a roadmap for the implementation of those regulations. The United States co-chairs with India the Postal Operations Council committee that oversees much of the work required to reach the roadmap's milestones. These milestones include final adoption of the technical messaging standard for item-level data, and the POC met this goal when it approved an item attribute message standard at its most recent meeting last October. In combination, these two developments--the regulation and the standard--enabled UPU member countries to impose requirements for AED. UPU members must do so, however, in a manner that is consistent with the real-world capability of the global postal network. Accordingly, the focus is now on building capacity. At the global level, this entails building out other elements of the UPU's messaging and data flows. This work is progressing well but will only have utility if postal operators develop the capability to collect the data and to use the tools available to them. The needed investment in skills and technology is happening, and it is being greatly accelerated by a sea change in attitudes among the UPU membership, which has come to understand that AED and other related data management and communications tools are essential to the future of the postal sector. Consequently, members have endorsed several initiatives aimed at positioning postal operators in developing countries to exchange AED. For example, over half of the UPU's development and cooperation budget for the 2017-2020 period is devoted to a project that aims to make postal services in developing countries operationally ready for e-commerce. This project has as one of its key performance indicators the goal of supporting 80 postal operators to be exchanging AED for some portion of their flow by the end of 2020. In addition, the UPU is also implementing a second project focused narrowly on security, with an emphasis on capturing and transmitting AED. Participants in this project, all developing countries, are self-funding with money that was held in trust for them by the UPU. The Integrated Product Plan (IPP), which the most recent UPU Congress adopted in October 2016, with strong U.S. support, will also help accelerate AED exchange. The IPP's goal is to modernize the UPU's product offerings to better---- Senator Carper. Can I ask a favor? Mr. Murphy. Yes. Senator Carper. I am not very good on acronyms. UPS, I am pretty good on that. The Federal Bureau of Investigation (FBI), I am pretty good on that. Do not use so many acronyms. Actually say the words. Mr. Murphy. Yes, sir. All right. Senator Carper. That would be an admonition for everybody else as well, OK? Mr. Murphy. The Integrated Product Plan---- Senator Portman. Within your 5 minutes. Mr. Murphy. What? Senator Portman. Within your 5 minutes. [Laughter.] Universal Postal Union. Mr. Murphy. The Integrated Product--can I use UPU? Senator Portman. All right. Mr. Murphy. OK. The Integrated Product Plan's goal is to modernize the UPU's product offerings to better meet the changing needs of customers and supply chain partners, including customs authorities. Phase 1, which commenced on January 1 of this year, facilitates the exchange of AED since one of its provisions is a requirement for mail items containing goods to have a UPU standard bar code label. Important work is being done, but there is more to do, as Senator Carper mentioned in his opening statement. Although the UPU has the stated goal of having all postal services with the ability to exchange item-level data by the end of 2020, there is a difference between the technical ability to exchange data and the realized ability to collect and enter it. There are many challenges, but we are optimistic and encouraged to see that there is real rapid progress at the country and the global levels. Although the work of enabling all countries to comprehensively exchange the full range of AED is a long-term undertaking, we are confident that by 2020, the United States will be receiving AED for most of the mail entering the country. Thank you, Mr. Chairman. I look forward to answering your questions and those of other Members of the Subcommittee. Senator Portman. Thank you, Mr. Murphy. Mr. Cintron. TESTIMONY OF ROBERT CINTRON,\1\ VICE PRESIDENT, NETWORK OPERATIONS, UNITED STATES POSTAL SERVICE; ACCOMPANIED BY GUY COTTRELL, CHIEF POSTAL INSPECTOR, UNITED STATES POSTAL SERVICE Mr. Cintron. OK. Good morning, Chairman Portman, Ranking Member Carper, and Members of the Subcommittee. Thank you, Chairman Portman, for calling this hearing. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Cintron appears in the Appendix on page 69. --------------------------------------------------------------------------- My name is Robert Cintron. I am the Vice President, Network Operations, for the United States Postal Service. I oversee the Postal Service's national distribution network, including its operations at the International Service Centers (ISCs). Last May, I testified before this Subcommittee on our effort to combat opioids in the mail, highlighting the collection and receipt of advanced electronic data. Together with our Federal agency partners, we are committed to aggressively an increasing AED for packages coming into the United States in order to improve the targeting of illicit drugs and other contraband. In the past 3 years, the Postal Service has gone from receiving almost no AED on inbound shipments to receiving more than 40 percent, as of December 2017. We are now testing data that will allow us to target more package volume from China. This data will result in a significant increase in the amount of AED the Postal Service receives by the end of 2018. Since January 2017, the number of countries sending AED to the Postal Service has grown from 8 to 23, and includes China and other countries of interest. We have prioritized obtaining AED from the largest volume foreign postal operators (FPOs), which collectively account for over 90 percent of all inbound volume. We now require AED on packages where rates are established under bilaterally negotiated arrangements. We currently have bilateral agreements in place with postal operators in Australia, Canada, China, Hong Kong, and Korea. Additionally, other foreign posts have entered into voluntary data sharing agreements (DSAs) to facilitate the exchange of AED, bringing the total to 56 countries. While the Postal Service and CBP have distinct responsibilities at ISCs, these responsibilities complement our shared goal of fighting the importation of synthetic opioids. In September, the Postal Service and CBP completed a memorandum of understanding (MOU) to solidify our interagency partnership. Additionally, the program initiated at the New York ISC to use inbound AED to facilitate more advance targeting by CBP has been expanded to all ISCs. Over the last 6 months, the Postal Service has provided hundreds of thousands of records per day to CBP and expanded the number of countries and types of packages available for targeting. We have also implemented an automated process to identify targeted pieces requested by CBP. Additionally, we provided further training to ISC employees to reinforce proper processes, for handling and presenting mail in accordance with CBP requirements. As the Postal Service continues to advance mail-sorting technology, these successes will grow. To further improve the Federal Government's coordination of oversight over inbound international items, the Postal Service, CBP, and the FDA formalized an interagency work group. The group is working on efforts to build capacity to provide AED, develop detection technology, continue information sharing, provide technical assistance for legislation, and improve physical and information technology (IT) infrastructure. We also continue to work in close collaboration with our law enforcement branch, the Inspection Service, which has seen significant improvements in its ability to seize fentanyl and synthetic opioids. From fiscal year (FY) 2016 through fiscal year 2017, the Inspection Service achieved a 375 percent increase in international parcel seizures and an 880 percent increase in domestic parcel seizures related to opioids. In conclusion, we share your concerns about illegal drugs and contraband entering the country through the mail and commercial carriers. The Postal Service is committed to taking all practical measures to ensure our Nation's mail security and provide the American public the best, most efficient service possible. Again, thank you for this opportunity to testify, and I look forward to your questions. Senator Portman. Thank you, Mr. Cintron. Mr. Owen. TESTIMONY OF TODD C. OWEN,\1\ EXECUTIVE ASSISTANT COMMISSIONER, OFFICE OF FIELD OPERATIONS, U.S. CUSTOMS AND BORDER PROTECTION, U.S. DEPARTMENT OF HOMELAND SECURITY Mr. Owen. Chairman Portman, Ranking Member Carper, distinguished Members of the Subcommittee, thank you for the opportunity to appear today to discuss the role of U.S. Customs and Border Protection in combatting the flow of dangerous illicit drugs into our country. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Owen appears in the Appendix on page 75. --------------------------------------------------------------------------- As the unified border security agency of the United States, CBP plays a critical role in our Nation's efforts to keep dangerous drugs from entering our communities. CBP interdicts drugs and other dangerous items at our ports of entry, including multiple mail and express courier facilities, by leveraging advanced electronic data, automated targeting systems and intelligent-driven strategies, and by using various types of detection technology, all as part of our multilayered risk-based approach to enhance the security of our borders. Since I last appeared before this full Committee in April 2016, CBP, working collaboratively with the Postal Service and our law enforcement partners, has made strong progress in enhancing our enforcement capabilities and our effectiveness in the international mail and express courier environments, but more must be done. Recent bilateral agreements regarding advanced electronic data between the U.S. Postal Service and foreign postal operators have increased CBP's ability to target high-risk shipments. In April 2006, CBP was receiving advanced electronic data on a limited basis from only eight countries. Today, we are receiving advanced electronic data from 23 countries, with another six countries in testing. Currently, CBP receives AED on over 40 percent of all international mail shipments with goods, and work continues internationally to increase the volume and the accuracy of the AED provided to the Postal Service. As the Chairman acknowledged, the CBP has initiated pilot programs in the five mail gateways. Through these pilots, CBP has enhanced our automated targeting capabilities and has worked with the postal service to develop protocols to ensure that every shipment selected by CBP for examination is, in fact, presented for inspection. Last summer, CBP and the Postal Service signed a memorandum of understanding aimed at increasing the level of advanced electronic data while aligning inspection processes. In the past year, CBP has increased our staffing at the six main international mail facilities by 20 percent, and all CBP narcotic detection canines assigned to the mail facilities, express courier operations, and international airports have now been trained to detect fentanyl, adding another detection capability at our ports of entry. Once detected, these substances must be positively identified. In the past 18 months, CBP has deployed identification testing equipment so that officers can quickly determine what the unknown substances are. The average fentanyl seizure in the international mail enforcement is only 700 grams and arrives as an unknown powder. CBP officers must have the technology enabling them to quickly and safety identify these unknown substances. CBP has increased the availability of such testing equipment and is appreciative to Congress for the recently passed INTERDICT Act, which will allow us to add testing equipment and further strengthen our enforcement efforts. In the mail and express courier environments, the fentanyl detected primarily arrives from China and is over 90 percent pure. CBP has deployed the necessary personal protective equipment to safely inspect and process these narcotics. We have also deployed Naloxone or Narcan to our ports of entry so if our officers or our canines are accidentally exposed to these deadly substances, we can quickly administer these treatments to save their lives. And last, substantive and timely information sharing is critical to the targeting and interdicting shipments containing illicit drugs. CBP's National Targeting Center (NTC) collaborates with critical partners on a daily basis, including HSI, the DEA, FBI, members of the intelligence community (IC), and the U.S. Postal Inspection Service (USPIS). These investigative relationships are critical in delivering consequences to those trying to smuggle narcotics across our border. In closing, we are seeing an increase in interdiction as a result of the efforts that I have outlined. In fiscal year 2015, CBP seized 50 pounds of fentanyl in the international mail and express courier environments. In 2016, 81 pounds of fentanyl were seized, and in fiscal year 2017, 335 pounds were seized. Already this fiscal year at our largest international mail facility at JFK Airport, CBP officers have made more fentanyl seizures in the first 3\1/2\ months than they have in all of last year. Despite the success, much more still must be done. We must continue to increase the level and accuracy of the advanced electronic data being provided. We must further refine our targeting capabilities while working with the Postal Service to ensure that every parcel selected for examination is presented to CBP. We must find a technological solution which can quickly examine parcels for the presence of contraband without having to open the packages, and we must work with our law enforcement partners to identify and dismantle those criminal networks bringing these illicit narcotics into our communities and ensure criminal prosecution. Chairman Portman, Ranking Member Carper, distinguished Members of the Subcommittee, thank you for the opportunity to testify today. I look forward to your questions. Senator Portman. Thank you, Mr. Owen. Mr. Siemer. TESTIMONY OF WILLIAM SIEMER,\1\ ACTING DEPUTY INSPECTOR GENERAL, OFFICE OF INSPECTOR GENERAL, UNITED STATES POSTAL SERVICE Mr. Siemer. Good morning, Chairman Portman, Ranking Member Carper, Chairman Johnson, and Members of the Subcommittee. Thank you for inviting me to discuss our work on international mail security and keeping illicit drugs out of the mail. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Siemer appears in the Appendix on page 84. --------------------------------------------------------------------------- As background, our organization has conducted substantial audit work on inbound international mail operations and security. We have issued eight reports since September 2015 and made 21 recommendations to the Postal Service covering areas such as enhancing systems and processes, providing better employee training and oversight, and improving coordination with CBP, other agencies, and foreign posts. The Postal Service agreed with 18 of the recommendations and has already addressed 12 of them. We also have two ongoing projects focused on advanced electronic data and opioid safety preparedness at the Postal Service. In addition to this audit work, we are building our data analytics capacity to find and prevent drug trafficking through the mail. For years, law enforcement has used data to find criminals and expose their networks. Early efforts focused on financial crime due to its complexity and large datasets available. And just as criminals misused financial institutions to commit fraud, today's drug traffickers are misusing the U.S. mail to anonymously exchange money and deliver illegal drugs. The Postal Service faces a number of challenges that private companies do not when dealing with illicit narcotics in the mail. For instance, the Postal Service is obligated to deliver international parcels, even though it did not originally receive them from the customers. The Postal Service receives limited electronic data about many of these parcels, and the information it does receive is often incomplete or inaccurate. In addition, the sheer volume of inbound parcels the Postal Service handles far exceeds what other shippers manage. And finally, unlike private shippers, the law requires the Postal Service to obtain a warrant to inspect the contents of suspect parcels. The sanctity and privacy of the mail and its contents is a strong principle valued by the American public, but this principle is being exploited by the criminals. As e-commerce continues to expand dramatically, rapid growth of both domestic and international mail parcels is also occurring. The Postal Service must rely heavily on automation and electronic data to deliver more than 5 billion parcels a year to 157 million delivery points. That is more than 14 million parcels a day, and it is easy for illegal drug parcels to hide in all of that traffic. However, the data that the Postal Service uses to manage its network can also be used to sniff out suspicious parcels, and that is exactly what we have begun doing. This past September, our Acting Inspector General testified before the House about some of our work in this area. She described a case involving an international parcel containing fentanyl seized by CBP in New York. The investigation ultimately uncovered a postal employee who was facilitating the delivery of illicit narcotics in Florida. Our analytics work on the seized fentanyl parcel identified nearly 2,800 additional suspicious parcels that were also sent through the mail. Since that time, we have assisted other Federal investigations involving reshipping schemes and illicit international narcotics parcels. We identified a number of additional reshippers who were previously unknown to law enforcement and who were responsible for thousands of suspicious shipments. While supporting individual cases is useful, we are also dedicating resources to build tools to address narcotics issues more broadly. We recently completed the development of a tool to identify postal employees who may be stealing drug parcels from the mail or facilitating the delivery of drug parcels to criminal groups. Unlike legitimate customers who will tell us when their parcels do not arrive, we have yet to receive our first complaint from a drug dealer that their parcel was missing. Historically, we have had to rely on tips or cooperating defendants to provide us with information about postal employees who were assisting drug traffickers. Now we are analyzing Postal Service data and looking for various indicators to help us focus on carriers or routes where suspicious parcels are disappearing. Our initial use of this analytics tool has been very encouraging, and it may revolutionize the way we tackle these kinds of crimes. We are also currently building a tool to identify inbound international parcels that are suspicious but have not yet arrived in the United States. Our hope is that we can share the insights gained from this tool with CBP to better assist efforts to identify shipments for inspection and reduce the number of narcotics parcels that enter the mail stream. We have shared some initial parcel information to test the accuracy of our model, and the results appear very promising. Combatting the shipment of illegal drugs is not a problem any one agency can solve by itself. Cross-agency collaboration and data sharing is critical. Ultimately, we need to identify and intercept these parcels before they are delivered, rather than continuing to focus on investigating after the fact. One part of the solution is using data effectively to uncover problems, but that is only half the battle. Resources to address the problems are also needed. For example, our tool to identify collusive employees identified hundreds of suspicious postal routes. Our agency is not staffed to address all of these investigations immediately, and the challenge is only going to get worse as our budget gets smaller. This challenge is not unique to our organization, but it highlights the need to strategically invest in the tools and people to combat this problem, since data alone is not enough. Yet, if we are successful, data analytics holds great promise to help government and law enforcement focus on the areas of greatest impact. Thank you for the opportunity to discuss our work, and I am happy to answer any questions. Senator Portman. Mr. Baldwin. TESTIMONY OF DANIEL D. BALDWIN,\1\ SECTION CHIEF, OFFICE OF GLOBAL ENFORCEMENT, DRUG ENFORCEMENT ADMINISTRATION, U.S. DEPARTMENT OF JUSTICE Mr. Baldwin. Good morning, Chairman Johnson, Chairman Portman, Ranking Member Carper, and other Members of the Subcommittee. My name is Dan Baldwin. I am a special agent with the Drug Enforcement Administration, currently assigned to DEA headquarters where I provide operational support to offices in Asia and Africa. Prior to this, I was the country attache for the DEA office in Beijing, China. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Baldwin appears in the Appendix on page 90. --------------------------------------------------------------------------- It is an honor to be here today to speak with you about international cooperation and DEA's enforcement efforts to combat the opioid crisis. In addition to my written remarks, there are two things I would like to touch on this morning, the enormity of the problem and what we are doing to address the threat; first, the problem. Over the last several years, DEA has encountered a dangerous new trend--the convergence of the opioid epidemic and the synthetic drug threat from China. In 2016 alone, 42,000 Americans lost their lives due to an opioid overdose. We all likely know someone who has been affected. This is a national threat and public health emergency fueled by fentanyl, which is cheap to make, hard to detect, and dangerously potent. A kilogram of fentanyl can be purchased for less than $5,000, and the potential profits from the sale of that kilo can exceed $1.5 million. It is often smuggled across the U.S.-Mexican border or sent directly to the United States via postal or express mail from China. It is found in heroin, counterfeit prescription drugs, and other illicit substances. Two milligrams of this substance is potentially deadly. Oftentimes users do not even know they are taking this lethal drug. This leads me to my second point--countering the threat. DEA's mission is to disrupt and dismantle the highest-priority drug-trafficking threats to the United States. For decades, we have maintained a worldwide presence to take the fight to the source, and in this case, China is the primary source of both fentanyl and the precursors used to make it. Over the past decade, our relationship with China has progressed. As recently as three years ago, many of the synthetic drugs we were encountering in the United States were not controlled in China, and they had no legal authority to assist us in our investigations. However, through continued engagement by DEA and the Department of Justice (DOJ), highlighting this deficiency, additional legislation was passed in 2015, which improved their ability to more effectively control newly identified harmful substances. China has now controlled 10 fentanyl class substances and 116 other new psychoactive substances. The U.S. seizure data shows us that Chinese control has an immediate effect on the availability of these drugs in the United States. We are also encouraged by recent discussions with Chinese drug control officials and the prospect of scheduling fentanyl as a class. This would eliminate the need to control fentanyl- related substances one by one. U.S.-China collaboration on investigations has also seen some improvement. Of note, in 2017, the Department of Justice indicted two Chinese nationals responsible for manufacturing and distributing illicit fentanyl in the United States. These individuals have been designated as consolidated priority organization targets, which are deemed the most significant drug traffickers by the Department of Justice. In the United States, the DEA and the U.S. interagency utilized coordination and deconfliction center, such as DEA Special Operations Division (SOD) and CBP's National Targeting Center, to enhance investigations and the sharing of information. One outcome of this enhanced collaboration was the recent takedown of AlphaBay in 2017, one of the largest known dark-net markets facilitating the purchase of illicit fentanyl. Going forward, the DEA anticipates the opening of the office in Guangzhou, China later this year. This office will facilitate greater collaboration with law enforcement counterparts along China's Southern Border, where fentanyl and other illicit drugs leave China en route to the United States. DEA has seen some progress working with our Chinese counterparts, and we are hopeful that this relationship will continue to improve and develop. Here in the United States, the DEA and the law enforcement partners represented here at the table will continue our collaboration. We are passionate about our cause and driven by those families and individuals that have been directly impacted by this crisis. Thank you for the opportunity to testify before your Committee on this important issue, and I look forward to your questions. Senator Portman. Thank you, Mr. Baldwin. Mr. Nevano. TESTIMONY OF GREGORY NEVANO,\1\ DEPUTY ASSISTANT DIRECTOR, ILLICIT TRADE, TRAVEL, AND FINANCE DIVISION, HOMELAND SECURITY INVESTIGATIONS, U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT, U.S. DEPARTMENT OF HOMELAND SECURITY Mr. Nevano. Good morning, Chairman Portman, Chairman Johnson, Ranking Member Carper, and distinguished Members. Thank you for the opportunity to appear before you today to discuss the opioid crisis in the United States and the efforts of U.S. Immigration and Customs Enforcement Homeland Security investigations to disrupt, dismantle, and bring to justice the criminal elements responsible for manufacturing, smuggling, and the distribution of dangerous opioids. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Nevano appears in the Appendix on page 96. --------------------------------------------------------------------------- As the largest investigative agency within the U.S. Department of Homeland Security, ICE Homeland Security Investigations investigates and enforces more than 400 Federal criminal statutes. ICE special agents use their authority to investigate all types of cross-border activity and work in close collaboration with U.S. Customs and Border Protection, the Drug Enforcement Administration, and the United States Postal Inspection Service in a unified effort with both domestic and international law enforcement partners to target transnational criminal organizations (TCOs) that are supplying dangerous opioids to the United States. Today, I would like to highlight our efforts to combat international shipments of opioids, specifically fentanyl, coming into the United States through international mail facilities. Based on investigative efforts, United States law enforcement has identified China as a primary source of the U.S. illicit opioid threat, illicit fentanyl. Fentanyl analogs and their immediate precursors are most often produced in China. From China, these substances are shipped primarily through mail carriers directly to the United States or alternatively shipped directly to TCOs in Mexico. Once in the Western Hemisphere, fentanyl or its analogs are prepared and mixed into the U.S. heroin supply domestically or pressed into pill form and then moved to the illicit U.S. market where demand for prescription opioids and heroin remains at epidemic proportions. Mexican transnational criminal organizations also receive shipments of fentanyl and its precursors directly from China to supply the illicit U.S. market. These sophisticated transnational criminal organizations utilize existing smuggling routes and the U.S.-based infrastructure to get fentanyl to the end users. Though fentanyl seizures made at land border ports of entry are higher in number and more voluminous, fentanyl seizures from mail facilities are higher in purity levels and are often unadulterated. The majority of fentanyl in the international mail environment is shipped in purity concentrations of over 90 percent, whereas the majority of fentanyl in the land border environment is seized in purity concentrations of less than 10 percent. Purchasers can access open source and dark-net marketplaces to easily purchase illicit opioids like fentanyl online and have it shipped directly to their homes in the United States, no differently than any other e-commerce commodity. Trans-national criminal organizations recognize the vulnerability of the mail system and exploit the great volumes of mail transiting into the United States as a means to further their criminal activity. Recognizing the need to proactively target online fentanyl trafficking, the ICE Cyber Crime Center is identifying ongoing investigations facilitating the coordination of online undercover investigations. ICE is fully engaged with the DEA Special Operations Division, the CBP National Targeting Center, to identify shipment routes, to target parcels that may contain illicit opioids, precursors, and manufacturing materials, and to fully exploit financial and investigative intelligence. Our Border Enforcement Security Taskforces (BEST), are ICE's primary platform to investigate opioid smuggling. ICE currently operates BEST in 57 locations throughout the United States. In response to the opioid crisis, ICE, with significant participation from our colleagues at Customs and Border Protection, established a BEST in Memphis, Tennessee, which is embedded at an international mail and express consignment facility. The Memphis BEST targets opioid shipments on a daily basis and engages in control deliveries of seized illicit parcels as an effective means to identify end users and ultimately disrupt and dismantle regional smugglers. ICE will continue to expand the BEST platform to enhance our nationwide effort to interdict illicit opioids transiting through the mail system. ICE has made significant strides in fiscal year 2017 in combatting the fentanyl epidemic in the United States, as evidenced by a 400 percent increase in fentanyl-related seizures. However, even with these advances, there is no single solution or government entity that can stop the flow of dangerous and illicit opioids like fentanyl into the United States or keep them from harming the American public. Tackling this complex threat involves a united, comprehensive, and aggressive approach across law enforcement interagency lines in collaboration with experts in the medical, science, and public health communities. ICE will continue to work with our Federal, State, and local partners to improve the efficiency of information sharing and operational coordination to address the challenges and threats posed by illicit narcotics smuggling in the international mail environment. In closing, I would like to thank you for the opportunity to appear before you today, and I look forward to answering your questions. Thank you. Senator Portman. Thank you, Mr. Nevano, and thank you to all the witnesses. We are going to have lots of questions for you. We have a number of Senators who are here who are not going to be able to stay for the entire time. I will be here for the entire time, so I am going to be very brief and then turn it over to them and have an opportunity to ask more of my questions later. But let me just say, to summarize what you are saying, Mr. Nevano talked about the need for this to be an aggressive approach, and I must say I have not seen the urgency over the past many years. We have talked about the State Department for 10 years now, we have been talking about this with our international partners, and we have evidence that we were able to uncover in our investigation that it is still not going at the rate we would like. We can talk about that later. I will read you some of the emails talking about how we slowed to a crawl in our efforts, as an example. We know that there are over 300 million packages coming here without any data, and Mr. Owen has just told us he needs that data to be able to identify those packages. That was his number one thing he is looking to do to be able to stop it. My questions will be along those lines, just to give you the opportunity to think about it, and with that, I will turn it over to the Ranking Member, and we will give everybody an opportunity to ask questions. We will have as many rounds as we need to be able to get all the information out today. Thank you. Senator Carper. Thanks. Thanks, Mr. Chairman. Let me ask. Anybody here that has some urgency to be in two places at once, you would like to go ahead? No? Senator Lankford. I will at 11:15. Senator Carper. Go ahead. Senator Lankford. It is all right with the Chair? Thank you. Senator Portman. Senator Lankford, who was here first. OPENING STATEMENT OF SENATOR LANKFORD Senator Lankford. Gentlemen, I appreciate it very much, being here and for your testimony. Let me run through a couple different questions to be able to get some clarity on this. Mr. Murphy, you had mentioned by the end of 2020, the advanced electronic data, we should be capable of gathering that, but then you hesitated and said just because we are capable does not mean we are actually doing it, so help me understand the next level of that. When are we--not just capable by the end of 2020, when are we actually gathering that data? Mr. Murphy. Thank you, Senator. That is correct. What is happening in the UPU context is the tools are being put into place, and capacity is being built so that countries have the ability, if they have the data, to send and receive it. But the bottleneck is at the country level, is in collecting the data and entering it, and---- Senator Lankford. What is the timeframe for that? Mr. Murphy. Well, that is yet to be determined. Senator Lankford. Is that 2025? Is that 2030? Help me understand that. Mr. Murphy. Well, countries are going to begin deploying requirements for AED, as they are now entitled to do. Those requirements need to be calibrated to the capabilities of the sending countries, but it is going to be a driver of further deployment. So there is not at this point a firm deadline by which every country must be able to send AED for all---- Senator Lankford. The deadline is the capability by 2020 but no deadline for when they actually have to do it? Mr. Murphy. There is no deadline established at this time, Senator. Senator Lankford. How do we get that? Mr. Murphy. I think we need to be guided by our own information needs as we assess what it is we want to ask for and then tailor our requests around the capabilities of partners to ensure that we get Customs and Border Protection the information they are looking for in a timely way. Senator Lankford. Thank you. Mr. Baldwin and Mr. Nevano, this is a question for either of you. I am trying to work through the process of not just picking up not only the seller, which is exceptionally important to this, but also the buyer that this is headed toward. How do you start to be able to break out and say this is a very small amount of fentanyl, looks like a user, versus this is a larger amount and we need to track not only who the seller is but also who the buyer is because this could also be a street distributor as well? How do you balance that out, and how do you mean to work through the process of not only the interdiction but then the enforcement aspect? Mr. Baldwin. Senator, thank you for your question. In regards to identifying the different players in this process, we have our offices overseas that are working directly within the supply chain as far as the supply from China. We work here in the United States, and we have our agents identifying leads, either from CBP or Postal or from our own investigations. We then are providing those back to China. So we are identifying the entire chain. Of course, the goal is to identify the largest-level suppliers, the suppliers from China, so that if we have an individual who is sending multiple thousands of packages, that makes the work down at the end of the table much easier by eliminating the one shipment. Senator Lankford. It would seem like you would have--if they have ordering it online, you have got an Internet Protocol (IP) address. You probably have a city location or a region that this package is actually coming from when it was dropped off. There seems like there would be multiple markers--the financial transaction that occurs when the exchange happens. It seems like you would be able to narrow the focus somewhat of where it is coming from, but certainly you have the address of the person that is purchasing it here because that is where it is being delivered to. Mr. Nevano. Senator, you hit on how I was going to respond. Relationships with financial institutions is key in being able to track the financial transactions, both on the receiving and the sending end. We have established relationships with financial institutions that allow us to track the flow of the funds going from the purchaser to the person on the other end who is actually selling the illicit opioids, so that is key in our investigations. Senator Lankford. Do we have any incentives for other nations to be able to cooperate with us when we are trying to interdict this? I mean, it is millions and millions of dollars, obviously, that are in the transaction at times, and certainly for the larger dealers. Is there any incentive for those other nations to cooperate with us to be able to share that information? Mr. Nevano. I would defer partly to that to DEA, but from the HSI perspective, Senator, we have tried to establish relationships in foreign countries with intelligence sharing and working with our law enforcement partners to establish mutual relationships to show the benefit of how establishing these relationships can interdict a package before it comes into the United States, and that is ultimately what our goal is. If we can push the borders further out to not have the package come into the United States, that would be our goal. Mr. Baldwin. And just to follow up, Senator, to add some more to that answer, at least China has an interest in working with us to try to address some of the stuff coming out of China. There is a potential that these drugs certainly could be used by their own people. Senator Lankford. Right. Mr. Baldwin. They are not necessarily seeing that right now, but they certainly are recognizing the potential of that. We have certain mechanisms within DEA and with the Department of Justice where we are engaging them on a regular basis to assist us in getting them to help us with this problem. Those are things we work on, on a daily basis and annually. We have meetings to try to push our asks to the Chinese in order to get them to come to the table to do more in regards to addressing this, these substances coming out of China. Senator Lankford. Can I switch countries for your real quick? Mexico, you have mentioned a couple of times as well that the precursors are actually coming to Mexico, but we also have Mexican production facilities now to where they are shortcutting China, instead of having it delivered from China, getting it straight to Mexico. What is the cooperation like with Mexico right now for that as well? Mr. Baldwin. Senator, in regards to DEA's cooperation with Mexico, it is good. Within Mexico, we have seen this substance move into Mexico where it is being produced, but as it was said in the opening statements, the percentage and the purity of the substance coming over the border, on the Southern Border, is a lot less than it is coming through the mail service. We are also looking to try to bring both Mexico and China together to collaborate on this issue, to be able to deal with those substances, as you said, the precursors that are going to Mexico that are then coming into the United States. That is one of the things we are working on, but we do have a decent relationship with our folks in Mexico as well to be able to deal with this problem. Obviously, we want to make sure that they are working with China to make sure that they address the threat that they have in their country as well. Senator Lankford. Thank you. Can I make one quick comment as well, Mr. Chairman, to be able to say this, not only thank you for allowing me to be able to go quickly on this to be able to get to the next meeting, but I also want to be able to highlight the Inspector General for the Postal Service, not only for the work that they have done and the reports that they have done. But many people may not know, Senator Heitkamp and I have worked on this for quite a while. The Postal Service Inspector General has worked with all Inspectors General to be able to pull together a website called Oversight.gov that is getting all the IG reports out for every single group, and though they are not named on that, their team was a major player on getting those reports out. And that is exceptionally helpful to all of us. So, just publicly, we come at you with questions a lot, but let me also say thank you for that. Now, that is not related to this hearing, but it is valuable to all of us, so thank you. Senator Portman. Thank you. Senator Carper. Senator Lankford, you remind me of a point. I made it earlier. Senator Heitkamp and I had a side-bar conversation just a moment ago about this. The Postal Service is not running out of money. They are out of money. They are heading for essentially what we call bankruptcy, and we have an obligation in this Committee and this Congress to enable them to be successful and not only provide legitimate service that is needed, but to better ensure that the delivery of fentanyl and these kind of narcotic drugs is diminished and hopefully eliminated. So it is just a timely reminder on another front. What I would like to do, I want to ask each of you, one by one. I will start with you, Mr. Murphy. One thing that we can do to help you and your folks do a better job, one thing we can do? Mr. Murphy. Senator, at the---- Senator Carper. It might be something we are doing, maybe something we need to do better. My dad used to say to my sister and I when we had chores to do, growing up in West Virginia, he would say, ``A job worth doing is worth doing well,'' and out of that, I took the idea that everything I do, I can do better. What can we do to enable you and your folks to do a better job? Mr. Murphy. Senator, the attention that the issue has gotten domestically is something that is noticed internationally, and the higher profile of this issue is useful bureaucratically, certainly. And so I personally in my work appreciate the attention that the issue has received, so thank you. Senator Carper. Mr. Cintron. Mr. Cintron. Senator Carper, what we would be looking for is comprehensive postal reform. If we could get help there, that would be tremendous. Senator Carper. All right. Thank you. Mr. Owen. And, sir, again, with the exponential growth in e-commerce through the mail facilities, express courier facilities, additional staffing in these regards would help us, as well as the continued support of the analytical work that we are doing at the national targeting center, as well as our laboratory and scientific services folks. Senator Carper. All right. Thank you. Mr. Siemer. Mr. Siemer. Postal Governors. I think we have talked about how this is a strategic problem and it is something that requires a sense of urgency. I think having Governors on board for the Postal Service would bring both of those in addition to all of the leadership they are already receiving in the Postal Service. Senator Carper. A timely point that you raise, there are no current Governors on the Postal Board of Governors, other than the Postmaster General and the Deputy Postmaster General. It is the second largest corporation. Imagine the second largest corporation in this country operating without a board of directors. That is essentially where we are, and it is just unconscionable. We have three nominees from the administration. We need another one. I am going to be meeting today with someone originally nominated by President Obama, who I think would be a very good candidate. If he is nominated, that will give us two Democrats and two Republicans, and at least he would have a quorum to go forward with. That is a wonderful point and a timely point. Thank you. All right. Mr. Baldwin. Mr. Baldwin. Yes, Senator. DEA is always appreciative of any additional tools and authorities that are granted to us to address the opioid epidemic. Senator Carper. Can you be more specific? Mr. Baldwin. Specifically, well, our priorities are outlined in our 2018 budget proposal, the administration's budget proposal. So, as those are prioritized by people that are much smarter than me at DEA headquarters, that is what I would ask. We would prioritize those particular budget proposals. But in regards to the specific threat, we have a number of things in regards to scheduling, scheduling actions, schedule controls, those types of things that we would look at to be able to better address this threat as we see it. Senator Carper. All right. Thanks. Mr. Baldwin. Thank you. Senator Carper. Mr. Nevano? Mr. Nevano. Senator, I want to thank you for the resources that Congress gives us both in budget as well as personnel, but with more, we can do more. So my answer would be resources. The more resources, the more special agents we have, the more staffing we have would allow us to do our job more effectively. Senator Carper. Thank you. Several of you mentioned China. I think almost every one of you have mentioned China. About two or three years ago, the president of China was coming to the United States. He was going to meet with President Obama. I think they met in Washington State, and one of the things that was raised by President Obama, an issue we had raised with China a number of times before, and that was our unhappiness--actually anger with their allowing folks within China to launch these hacks and to come after our intellectual property rights (IPR) and money and a number of other things of value. Every time we raised this with China, they would say nobody was responsible for it or was actually doing this, it is not the military, it is not the Chinese military. it is not part of our government, it is just happening, and different people are doing this stuff. We did not believe them, and when President Obama met with President Xi about two or three years ago in Washington State, he raised this issue with President Xi. President Xi said, ``No, it is not us. It is rogue elements within our country that are doing this.'' President Obama said, ``This is who is doing it. This is where they are located it. These are their people, and if you do not do something about it, you are going to find it much more difficult to sell your goods and products and services in this country.'' President Xi acknowledged that they could help, and they have. They have not stopped all the hacks from China, but it has slowed them down a whole lot. We had a similar experience with Iran. Iran for years and years was trying to shut down our banks. Get on their websites; shut them down. And literally, a week after we entered into the comprehensive agreement with Iran on not developing a nuclear weapon, guess what stopped? The attacks on our banks. When we think about root causes, it is not just working on the insatiable appetite we have for illegal drugs, like these opioids, but others as well. Let us focus on China. I said earlier I am going to reach out to Terry Branstad, now Ambassador to China, next week. I am hoping some of my colleagues can join us--to ask what they are doing at our embassy, what are you doing and what do we need to do to help address the root cause from your end, from where you are located. Mr. Baldwin, why is it important that we engage with China? Please give us an update on cooperative efforts with your counterparts in China to help identify the sources of fentanyl and other synthetic opioids. Mr. Baldwin. Senator, thank you for the question. Put quite simply, the reason we have to engage with China is because as anybody who has changed oil in their car, we know the big side of the funnel and the small side of the funnel. China is the small side of the funnel, meaning that is the place where things are originating. We need to get the packages before they get to the United States and branch out to a thousand different locations within the United States. We can try to track every package. We can try to address every threat, every trafficker within the United States, but if we can get to the small end of the funnel, attack some of those distributors within China that are sending tens of thousands of packages to the United States, we would have a greater impact. The importance of working with China is just that. We have the ability to do that with them, along with them, and that is fed by information from CBP, Postal, our partners at HSI. We identify packages here. We identify the shipping origin and take the head off the snakes. Senator Carper. All right. Thanks for that response, and when we have a second round, I am going to come back and revisit this with others of you on the panel. Thanks so much. Thanks, Mr. Chairman. Senator Portman. Chairman Johnson. Chairman Johnson. Thank you, Mr. Chairman. This is really for Mr. Baldwin or Mr. Nevano. I read an article. I do not think it has been covered in the hearing. It said that about $800 worth of precursor ingredients for fentanyl produces about $800,000 worth of street-value drug. Is that even close to true? Mr. Nevano. Senator, I would say that that is an accurate assessment. We know that the profit margin in fentanyl is much higher than, let us say, heroin, so your statement is accurate. Chairman Johnson. So, obviously, where there is a demand, it is going to be supplied with that kind of profit potential. I want to talk a little bit about the difference between-- and I am not going to hold you to these figures at all, but can you give us some sort of sense? What percent of the fentanyl is coming in through Mexico, having been transshipped, and how much is coming in through directly through our postal system? I will talk about the purity differences later, but just give us a sense. Mr. Nevano. I am not sure if my colleague at CBP might be able to answer that better, Senator. Chairman Johnson. Again, whoever can best answer these questions, hop right in. Mr. Owen. Just based on our interdictions, just based on the seizures, we are seeing more larger seizures, of course, through the Southwest Border. Again, the purity, 90 percent pure, very small. The average shipment through the mail is only 700 grams. When we just look at our data for 2017, 854 pounds of fentanyl was seized in the land border; 335 pounds were seized in the express and mail environment. So much higher quantities but much lower purity. Chairman Johnson. Why the difference in the purity? Are they cutting it in Mexico to actually be used immediately, or is it just the practicality of you want to ship smaller quantities? Mr. Owen. The seizures that we see, the fentanyl is mixed in with other narcotics, other hard narcotics, whereas in the mail environment, express environment, it is all just a single shipment of the fentanyl, that pure by itself. Chairman Johnson. So the stuff coming directly through the postal system, is that getting sent to other labs to be processed, cut further, so that you take that 100 percent purity fentanyl? Generally, when somebody is abusing fentanyl, what percent purity is in that tablet? Mr. Baldwin. Senator, I think you have hit on something that is crucially important. I think we have two really threat areas. We have the Southern Border threat, where precursors for making fentanyl are found in Mexico, and they are producing fentanyl there. It then is adulterated into other illegal drugs that are being pushed across the border. We then have the mail stream, as you said, that has a higher purity. Those then are being used at times within the United States in what we call ``pill mill operations,'' where that fentanyl is pushed into a pill. It is a counterfeit pill. I mentioned counterfeit pills in my opening remarks. They look much like those same similar pills that drove the opioid crisis to begin with. The dosage amount in those pills is 1 milligram. So 1 milligram of fentanyl, if it is about 98 percent pure--1 milligram is one-thousandths of a gram. There is a thousand grams in a kilo. That means there is a million milligrams in a kilo. So that is how many pills could be made. That is in the pill mill operation process. Chairman Johnson. In the brief material, it almost sounded like there are just users directly buying that. Is that also the case, or is it almost 100 percent of the case where these things are really being shipped to some kind of pill mill? Mr. Nevano. Senator, it is like any other e-commerce commodity right now. End users can actually sit in their living room and order these illicit opioids online for their---- Chairman Johnson. With 90 percent purity? Mr. Nevano. Yes. Chairman Johnson. Will they be getting 90 percent purity? Mr. Nevano. That is accurate, Senator. Chairman Johnson. Is that why they are dying so quick? Mr. Nevano. That would be accurate, Senator. Chairman Johnson. Picking up on what Senator Carper was talking about, specifically what would you like to see China do? I mean specifically. Are they not investigating this? Are they turning a blind eye? I mean, specifically what would you like them to do? Mr. Baldwin. Well, thank you for the question. Working in China, of course, has its challenges. There are things that China has done. Back in 2015, as I mentioned, they changed their law to where they were able to adapt to a threat in a third country. In the United States, if we have an abuse of a certain substance that is not controlled in China, their law is now adapted to where we can take that abuse data and provide it to China where they then can change their law. DEA has a mechanism that is set up within our chemical evaluation section within DEA headquarters where we are evaluating different substances, the harm and the effect that it is having on the American people, and we are providing that information directly back to China for their action. So when you ask what I want China to do, I would like them to continue down that road. They have taken it seriously--they have controlled a number of different fentanyls. We have prioritized fentanyl information, provided it to the Chinese, and they have actually controlled our top four asks. We want that dialogue to continue. We are hopeful it does. We want it to get better and better. We want our experts to meet on a regular basis and exchange this important information. Again, this is something that we can do to directly address those threats that are here in the United States with China. Chairman Johnson. So it was not a glaring omission. It is just a matter they are doing good things; they just need to do more of it. Is that---- Mr. Baldwin. Absolutely. I think that is one aspect of what they can do. It is one piece of the puzzle. Again, there is multiple problems here. There is multiple facets to this problem. Chairman Johnson. One of the problems really is that the analogs and our inability in our law, probably China's law as well, is keeping up with the minute change in the chemistry of these things. That is why we introduced the Stopping Overdoses of Fentanyl Analogues (SOFA) Act. I know DEA has also tried to do that through its regulatory powers, but they are a little concerned they may be butting up against their own legal requirements. Can you talk about the need to actually codify that? Mr. Baldwin. Senator, thank you for that question. I am not familiar with all the details within the SOFA Act. I am aware of it. If we have another tool that is provided to DEA for us to deal with this problem and that is the act that gives us that too, we are happy---- Chairman Johnson. You are constrained right now in terms of rapidly scheduling one of these analogs, correct? Mr. Baldwin. We have existing authorities to move forward and schedule substances. That is not something I am intimately familiar with. I am within the operations division. We have people like I said, the planning and evaluation folks, the people that are in the chemical section, that do this on a daily basis. However, if we have tools that are offered to us in whatever bill, we are happy to work with you to try to assist you in moving that bill forward. Chairman Johnson. Just real quick, because I was very pleased to hear that you have actually trained dogs in fentanyl, I thought if you did that, they would die. So that is very good news. How many more canine units do you need? I would ask you just in general. I think we are all very supportive of it on this Committee, but for this particular task, how many canine units could you use? Mr. Owen. We can always increase the resources at these facilities. I think it is important when Congress has supported us before with canines that it also needs to come with the handler. Chairman Johnson. Right. Mr. Owen. A lot of times, the canine comes by itself. Chairman Johnson. I was going to say a unit. Mr. Owen. A unit. Any support we can get on that would be helpful. We currently have just under 500 dogs working at our ports of entry. So any enhancement to that would increase our detection capabilities. Chairman Johnson. But again, they are detecting all kinds of things. Are they primarily drugs, and is it a specific dog for a specific drug? Mr. Owen. Our dogs are generally two caliber, two types of dogs. We have the narcotics detector dogs that will interdict six types of narcotics, and then we have dogs that detect currency and firearms for our outbound threat. The dogs are split between those two. Chairman Johnson. So you have been able to add fentanyl to that six? Mr. Owen. We have added--yes. Chairman Johnson. OK. Mr. Owen. Fentanyl is---- Chairman Johnson. That is impressive. Again, thanks for your service. Mr. Owen. Thank you. Senator Portman. Thank you. Let me just quickly follow-up on China, DEA and Justice recently indicted two Chinese nationals, as was widely publicized, and they indicted them because they were using the mail to ship large amounts of fentanyl to the United States. The question is, What can China do? It is fine to schedule these precursors, the things that go into making fentanyl. It is fine to schedule the analogs. This is a good idea, but it is about actually taking action and prosecutions. So let me ask you, Mr. Baldwin, about those two individuals who were indicted. The Justice Department and DEA were involved. Have they been prosecuted? Mr. Baldwin. Thank you for the question. The current status, I am not absolutely certain where they are within the system within China. I do know this. I do know that the traffickers and the shippers of these substances from China are very creative. So if they have the ability--and you probably learned this with your own inside investigation--that if something is controlled in China, they usually divert to another substance that is not controlled and---- Senator Portman. Let me just back up for a second. I understand the challenges---- Mr. Baldwin. Yes. Senator Portman [continuing]. And we have talked a lot about that. There is also a transshipment challenge and so on, but I asked you a specific question: Have those individuals been arrested? Have they been prosecuted? Mr. Baldwin. I am---- Senator Portman. The answer is no, unless you are going to correct me. Mr. Baldwin. No, they are currently not in custody. Senator Portman. OK. Well, that is the answer. The answer is no. Mr. Baldwin. Yes. Senator Portman. So to the Chairman's good question about what could the Chinese do, how about prosecuting these two individuals who you all have indicted? I mean, two individuals out of the thousands of labs in China that are sending this poison into our communities, that would be a good step. Senator Carper. If I could just have a moment. To follow up, the Chinese have to feel like they have a dog in this fight, and there are some in China who frankly would like to see us further weakened as a Nation. And our continued use, abuse, overuse of these harmful narcotics weakens us. There is enormous amounts of money to be made, and we are talking about money that is going to flow from this country to their country. Somehow they have to be made to believe or understand that they have a dog in this fight. Partially, it is to say the customers for these drugs may be your people, not just ours. But also, when the President of the United States meets with the leader of China, it is important that this be at or near the top of the issues that are raised. Senator Portman. Senator Heitkamp. OPENING STATEMENT OF SENATOR HEITKAMP Senator Heitkamp. Thank you, Mr. Chairman. I think this is the third or fourth time we have been in this room talking about this, and I have to tell you this investigation reminds us that we are not doing everything and with a sense of urgency that we need to do. I recognize you are all working really hard on this, that you all want to see success, but we have to be more urgent about this. We can build a $20-billion wall, but if we do not solve this problem, we will not have solved the problem of interdicting drugs. If we simply focus on China, we will not solve the problem of interdicting these drugs. If we simply focus on Mexico--fentanyl in my State that killed kids, that led to a huge investigation. One of the first came from China to Canada to Portland, Oregon, to North Dakota. Last time we were here, we talked about treaties. We talked about the need to work government to government with authorities like Mr. Owen's to try and see are the treaties stopping us from doing what we need to do. Are we on the right path? I want to expand this discussion because it is not just about drug interdiction, and, Mr. Owen, you have made such a great point about e-commerce. As e-commerce grows, this problem will get worse and worse, and it will not just be about illegal drugs. It is going to be about counterfeit goods. It is going to be about avoiding goods that may, in fact, injure from a consumer protection standpoint, whether it is lead paint and toys. Whatever it is, we need to have our laws enforced that protect the public safety. We are failing, and we are failing because we have understaffed and under-resourced the post office. I think it is pretty clear. We are failing because we have not worked in a government-to-government way to really close the loopholes, and this is not just about drugs. It is about all of e-commerce. As the States--and I think that the court probably will give the States the ability to collect sales tax. The States are going to have some skin in the game because it may drive some offshoring of e-commerce to avoid sales tax responsibilities in States, and so those of us who live on the border understand the complexities of working to make sure that we are not shutting down commerce, but that we are in fact protecting public health and safety. Now, Mr. Baldwin, one of the questions that I have, you have described the funnel, right? We want to get to that point, a lot of talk about China. How easy is it if we got 100 percent complete cooperation from China, we got extradition or we got prosecutions, whatever it might be, for that to be offshore and move someplace else? Given the high profit margin that Mr. Nevano described and Chairman Johnson described, how difficult is it? My point in asking that is if we simply say we are going to focus all of our attention on that one point of development before it expands up to the points of entry into this country, how difficult is it to move that around the world? Mr. Baldwin. Mr. Baldwin. Senator, thank you for your question, and the answer to that is it is very easy to do. There are multiple countries, I think, that stand and they are ready to try to take up where China would leave off. Senator Heitkamp. Why not? I mean, if we are looking at that kind of profit margin. I think it is really important that we not spend all of our time here simply focused on China. We have to understand that because of what Chairman Johnson and at the time Chairman Carper continue to talk about the insatiable appetite for these kinds of drugs, we have to understand that while we are trying to deal with demand, we cannot let supply come in in the amount that it is because it has driven the street price down, and it has created an opportunity for transition from prescription drugs to illegal street drugs. I am glad you brought it up. We have seized these fake oxys that are fentanyl, and the people who are doing it do not have PhDs in chemistry, and they are putting amounts in there that is lethal, never mind the destruction that it does to the social safety net of this country. It is killing people. My request would be what are the strategies not just dealing with China, but what are the strategies to deal with these precursor problems, to deal with all of this, and how, Mr. Owen, do we need to do a better job to give you the tools to interdict at the points of entry? I just want to make one point about how pervasive this can be. When I was Attorney General, I ran the drug task forces. We knew we had a huge meth problem, a lot of attention paid to labs--90 to 95 percent of all the meth that was consumed in North Dakota came in through Mexico. It was not homegrown. We got a tip that there was a package with meth. We lined it up, brought in the dogs. We had probably 10 packages. They hit on three. That is what we know. We know that we are just getting inundated, and so what can we do, working within our international cooperation, renegotiate the postal agreements that we have to avoid--that limit you from doing what you need to do, Mr. Owen, in terms of interdiction? Mr. Owen. Well, again, having the advanced data so we can target not only from China, but as you mentioned, as the threats shift, as they try to transship. And you are absolutely right. In the e-commerce, CBP is looking at this space as an all-threats environment. We do have the narcotics interdictions, but we have trade compliance issue. We have public health and safety. The e-commerce growth, 1.4 million parcels a day cross our borders right now, and it is only going to continue to increase. Senator Heitkamp. The reason why I ask this is because the last time we were here, we heard over and over again from the Postal Service that their treaties or their relationships, international contracts--I think they are probably treaties. The treaties that they have with Canada, with other international groups, limit their ability to do interdiction. Is that still true? [No response.] Because we have been at this a long time, we were told we cannot use dogs by DEA last time because the fentanyl kills them. Now we are hearing you are using dogs. We were told last time that the postal agreements internationally limit our ability to do work. Now no one can answer that question. We have to get an urgency to this, and we have to deal with it not just about illegal drugs, but everything else that we expect to protect our borders. And so I want to thank you all. This is not the end of this. I want to thank the Chairman for the excellent work that was done here. I think that we did not reveal anything in this report that we did not know, and I want to point out that the two Chinese individuals who were indicted were indicted in North Dakota. Senator Portman. We will hear later, more from Mr. Murphy, about the issue of the international treaties, as you rightly called them, and what the Universal Postal Union challenges are. But you are right. I do not think we have had the urgency, and we have spent 10 years going back and forth on this, and what we have to show for it is a bar code. That is fine. It is a sticker, but there is no information on the bar code for most countries, for most packages. We do have to accelerate this. As was said, this is an urgent problem, and we need to be more aggressive. Senator Heitkamp. Mr. Chairman, the point that I want to make about e-commerce is that this is not just limited, and if we just simply focus on drug interdiction and on China, which is our immediate problem, we will miss the opportunity to fix the broader problem or at least provide a broader sweep in terms of what we need on all of e-commerce, whether it is counterfeit goods, whether it is things that violate public health and safety, whether it is, in fact, things that are happening to do tax evasion. Senator Portman. Senator Klobuchar. OPENING STATEMENT OF SENATOR KLOBUCHAR Senator Klobuchar. Thank you very much, and thank you, Mr. Chairman and Senator Carper, for inviting me to join today. I think this report is incredibly important and shed some light on just what is going on here. I personally think, well, maybe some of this information has been out here. It is pretty stunning. And I also want to thank the Chairman. He and I are leading the bill to do something about this, the STOP Act, which would require shipments from foreign countries through our postal system to provide advanced electronic data before these shipments enter the United States. I got interested in this because, like so many other Senators, I saw what was happening in Minnesota--637 deaths from opioids and other drug overdoses in 2016. That is more than the number of car crashes and homicides combined in my State. Almost 100 of these deaths, 96 of them involve synthetics, a nearly 80 percent increase from the previous year, and 85 involved fentanyl. And one of them was Prince. But it is not just celebrities that die from fentanyl. It is a lot of little kids in our State as well--high school kids, college kids, and we have to do something about this. So I guess I will start with you, Mr. Owen. As you know, this bill would show us where the package is coming from, who it is going to, where it is going, and what is in it. How would this sort of information help Customs and Border Protection detect and interdict shipments of illicit drugs like fentanyl? Mr. Owen. Yes, absolutely. When we look at the way the process works, it is that it is critical that we receive the advanced data on all cargo shipments, including what we are seeing in the mail, prior to the arrival of those shipments, so that we can use our analytical tools, our past seizure records, the connections that we make through our national targeting center, to make those connections, and then advise the Postal Service so that they can present the parcel before. I could give a real-life example from just last week at JFK as to the way this works. We had a shipment coming in from China. It was an ePacket, one of their express packets. The advanced information was provided through the Postal Service to us prior to arrival. We were able to target that shipment prior to arrival and placed it on hold. The Postal Service presented it. When we inspected it, we had 28 grams of an unknown white powder. Using the technology equipment that we now have deployed at the ports of entry, we were able to identify it as fentanyl. From there, we were able to work with our criminal investigative partners at ICE and DEA as well as the New York Police Department (NYPD), made a controlled delivery on that, and what we did was we were able to take down three additional individuals, make an arrest at that facility. The pill presses, all of the equipment to further manufacture and distribute was there, as well as two M4's, so two high-powered weapons that were part of that. That is just one example, again, only 28 grams of fentanyl, but it all started with the advanced information provided prior to arrival of the cargo, allowed us to target based on some rules that we have in our systems, some connections to previous seizures, and allow us to deliver consequences with the criminal investigators to take people into custody. I think that is a great example just from last week initiated at JFK as to how this process should work. Senator Klobuchar. Exactly. So tell me the challenges, though, and why it is not working everywhere. Mr. Owen. Well, the challenges, again, is the advanced information is what we need, and we need to have that advanced information prior to arrival. It needs to be accurate, and it needs to be timely. That is an area as you have heard this morning we are working on very closely. We have made strong progress, but there is still a lot of work to go in this regard. Senator Klobuchar. Can you tell us about the trends that you have seen, the trends in terms of the amount of synthetic opioids, including fentanyl, that bad actors from overseas are shipping in? Mr. Owen. Absolutely. This problem, as you know, came really to light a few years back. We continue to see increased interdictions both in the mail and the express environment. Last year, of the 335 pounds that we did seize, 92 pounds were in the mail enforcement and 240 pounds were in the express environment. So it is a threat through both pathways, also through the Mexican border, again, less purity on the Mexican border, mixed in with other seizures of other hard narcotics. But the trends continue to go up. As all of the changes that we are putting in place are making us more effective, we will seize more in 2018 than we did in 2017, but really with that volume that we are seeing at the borders, interdiction can only be one small part of the solution because the volume is just too overwhelming to think we will stop this problem simply at the border. Senator Klobuchar. And you and Mr. Cintron talked about the fact that 23 countries are now sharing this advanced electronic data with the United States. You said that we are now working to increase the number. How do you do that? What are your hopes of doing that? Mr. Cintron. Yes. One of the ways we do it is through collaboration. That has kind of been our focus. Right now, when you think of where we have been with AED, as we spoke before, from zero to 40 percent, we moved from 8 to 23 countries. We have signed 56 data sharing agreements. So our focus has really been in focus on the top countries. You have heard us talk about that, as it represents 90 percent of the volume coming in. We have a big push this year in terms of AED. China is an example. Untracked volumes will yield a significant amount this year of that AED volume. Our target by the end of the year is to hit about 70 percent AED just by focusing on that data partner right now. So we are already seeing data coming over, but the focus really is the collaboration, collaboration also by the law enforcement agencies that help out and for us to focus on those countries. Senator Klobuchar. I just think when we see these numbers coming in--and I am from the State that is known for doing a lot of treatment, and we think it is really important. That is part of the reason Senator Portman and I and two other Senators led the CARA Act, which helped to set a blueprint for our country. It is why I believe we need to get more funding in the budget upcoming for opioids, and it is also one of the reasons that I think we need to do a better job of policing what the drug companies have been doing in terms of getting people hooked on this. But this issue is something that is just getting worse and worse with fentanyl. It is up to 100 times more potent, as you know, than morphine. We are seeing an increase in carfentanil, 100 times more powerful. A dose the size of two grains of salt can be fatal. So I would just ask you to--especially the Postal Service as we go forward, we are trying to gather support for our bill because if we can stop some of this--I know it is not the only solution. You have to look at many prongs, as Senator Heitkamp pointed out, but this has to be part of this. And the one other thing I would add is something that Senator Graham and I are leading. It is in my bill, the SALT Act, to make it easier to prosecute the sale and distribution of synthetics because, as you know, these analogs, all our law enforcement people know what goes on. They basically take a chemical makeup, change it a bit, and then it is not on our list. And so Senator Graham and I have a bill, which we have a number of supporters on, going through Judiciary to make it easier to go after those analogs and be as sophisticated as the people that are trying to get people hooked on drugs that ultimately kill them. So I just want to thank the Chairman for his great leadership on this, for this report, and I hope it moves all of us to more action. Thank you. Senator Portman. Thank you, Senator Klobuchar, and thanks for your leadership on the STOP Act and more broadly on what we talked about earlier, which is the need for more prevention, certainly more treatment, and then longer-term recovery. That is all part of it, but if we can keep this poison from coming into our country in the first place, we need to do it. And we know we can, and what this report showed clearly is that we are not doing what we even can do within our current budget constraints. I appreciate the fact that in response to Senator Carper's question, the answer almost universally was more funding. We will talk a little about this in a moment when I ask a question of you all. I want to let Senator Daines go, but I do not disagree with that. More funding is important, and we did just pass legislation to provide more funding to CBP to be able to have monitoring equipment to detect fentanyl. But we have other problems here, gentlemen. We are not coordinating well. We are not doing what we should be doing. Last year, we were able to get advanced electronic data on 36 percent of mail. That was the number from last year. It was the same as the previous year, and even during the year, you have a chart in your report you can see. It was flat. We are not doing what Commissioner Owen has just told us he needs, which is finding these packages, to be able to pull them offline, test them, get rid of this poison so it does not come into our communities, and then go after the individuals who are sending them. Senator Daines. OPENING STATEMENT OF SENATOR DAINES Senator Daines. Mr. Chairman, thank you, and thank you for your leadership, for you and what your staff has done to produce this report. We are seeing this in Montana. Looking at the map up here, if you look at Montana, there is not a lot of color on it, but I will tell you, it is costing our State dearly. In fact, in 2015, 35 Montanans died. This opioid epidemic nationally continues to drain fiscal resources that could otherwise be spent on other services. In fact, I was struck by the Council of Economic Advisors issued a report last November, estimated economic losses are over half a trillion dollars in 2015 alone. So to what the chairman just mentioned, we need to better our efforts on intercepting these shipments so that the United States Postal Service and the CBP can prevent the distribution of opioids in the first place. Mr. Baldwin, in my days with Procter & Gamble (P&G), I spent over 5\1/2\ years actually working in China. I was one of the early pioneers who was sent over by P&G to develop and grow our business, to make great American brands and produce and ship those to the Chinese consumer. I understand a substantial amount of USPS shipments containing opioids originates from China. So it is not surprising you are here as a leading expert on China at the DEA. Could you share with the Committee China's relationship with the DEA? Mr. Baldwin. Certainly, Senator. Thank you for your question. DEA has had a presence in China beginning in Hong Kong back in the 1970s. We sent liaison officers up to Beijing on a regular basis to engage with the Chinese. That relationship, as you know, having spent time in China--a long-term relationship in China is much better than a short-term relationship in the sense that you build rapport and understanding. You have the ability to ask more. You have the ability to get more done. DEA's presence in China is important, obviously, in regards to this threat. We have a direct liaison with the Narcotics Control Bureau, which is under the Ministry of Public Security, which is in China. They are a single-mission entity, much like DEA. So when we come into a room, there are a lot of political issues out there potentially that could cause some problems for us. We see eye to eye in the sense that, hey, we both have a common mission. At least we can start there, right? Now we have a country attache stationed, of course, full- time in Beijing. We have a number of different employees, and we are expanding our presence. If you spent time when you were in China down in Guangzhou, we are opening another office down in Guangzhou in order to expand into the province where we then would be able to have direct engagement with the provincial law enforcement authorities, who then are the ones who are actually doing the work. Our goal is to build on that rapport. We know our partners from HSI have presence there as well. We are looking to expand our connectivity with China. We are hopeful that that office in Guangzhou will be valuable for us getting additional information regarding the---- Senator Daines. We actually lived in Guangzhou. Mr. Baldwin. Oh, you did? Senator Daines. Had two children born in Hong Kong, in fact. You talked about playing for the long view, it is interesting to go back in the history, the mid-1800s, the opium wars. Mr. Baldwin. Yes. Senator Daines. This is a problem that goes back a long ways and something that is not new. I have to commend the Chairman. I led a CODEL to China about a year ago, and Chairman Portman came with us to China. He was such a strong advocate in directly questioning the premier, the chairman there, about how do we reduce the source of fentanyl, carfentanil, occurring right there in China, being shipped directly in the United States. I am grateful for your leadership there, Senator Portman. If you look at that map, just the devastation this is creating in Ohio and other places around this country, so I appreciate your work around the world as we are trying to get to the root cause in stopping the scourge on our Nation. Mr. Cintron, just last week in my home State, Montana, the Flathead Beacon reported that there was a couple employed there by the USPS in Polson, Montana, that was caught distributing methamphetamine through postal shipments, again, employees of the USPS. Now, a city like Polson, Montana, it is beautiful. It sits right in the south tip of Flathead Lake. It is in close proximity to Glacier National Park. Their population is less than 5,000 people. It is concerning that a half a pound of meth could be shipped directly into this small community. I will tell you I am grateful for our law enforcement officials. Their vigilance uncovered this operation, and we need to do more to stop the spread of this meth epidemic that is occurring in Montana. The question is, What detection and preventive measures is the USPS taking to combat the domestic shipment of meth in rural America? Mr. Cintron. I am going to ask the Inspector to step up and answer that question. Mr. Cottrell. Yes, Senator. Thank you. Guy Cottrell. I was sworn in at the beginning of the hearing. I am our Chief Postal Inspector. As we have heard before, the challenges for domestic are just as challenging as it is for international, except the mail volume is even higher in the domestic arena. So we use our intelligence. We use our past seizure data. We use our intelligence from working with our law enforcement partners, both Federal, State, and local, as well as Postal Service business data and package history. And, of course, for employee cases, we work with our Office of Inspector General to partner closely, and Mr. Siemer spoke about some of their efforts as well. Senator Daines. So while we still have you there---- Mr. Cottrell. Sure. Senator Daines [continuing]. I still do not understand how a couple that is employed by the USPS in Polson could be caught in part because it is a real small community. It is more difficult to hide. It is a close-knit community, and clearly we need to step up enforcement. What can we do in Congress? This might be a two-part question too as well. What can we do here that helps you in those efforts? Mr. Cottrell. From my vantage point, the Postal Service has given the Inspection Service additional resources to combat narcotics in the mail. We have assembled a team of experts to both work on the international angle as well as the domestic angle, so I will speak from the Inspection Service side. Certainly, Mr. Siemer can cover the IG side. But from our vantage point, again, as we have said before, comprehensive postal reform to allow us to continue doing what we do with the Postal Service and postal operations. But you are absolutely right. In the small communities, sometimes it is just criminal intelligence. Sometimes we get a tip from someone that will tell us about something, something like that, but comprehensive reform from my end. Mr. Siemer. I will just speak for the Inspector General's office. We receive our funding through the Postal Service, but we are treated through the appropriations process. So the Postal Service just cannot give us additional resources. It is up to Congress and the appropriations committees to give us additional funding and resources for these kinds of initiatives. Because we are appropriated, we are facing the same kind of reduction in government that all the administrations are facing. We are already facing a smaller budget environment, anyway, as this crisis is emerging. So additional resources for us would be very appreciated. Senator Daines. All right. Mr. Chairman, I am out of time. Thank you. Senator Portman. Thank you, Senator Daines. Thanks for your leadership on this issue, and Senator Daines did mention our travels to China last year and the opportunity to speak with Chinese leadership about this issue. And he is correct. We raised it. We raised it in strong terms. One of the points that I made, as Senator Daines will recall, to Senator Carper's point earlier, is the fact that in China--and, Mr. Baldwin, I think you would confirm this--they have a growing problem of opioid addiction. That is not surprising, given the fact that they are producing more and more of these opioids to send to this lucrative market here in the United States. There is leakage, and they do have an interest in this, I would hope, for a lot of reasons, including the number of overdose deaths here in this country and lives being taken off track but also because of their own internal issues. With regard to the testimony earlier, Mr. Owen, you said that it is really important to have this advanced electronic data, and as I said earlier, the fact that most of you have responded to the question and we just need more money, I would just make an obvious point. I do not disagree. More resources are important. That is why we just passed legislation to give you more resources on the monitoring equipment. But it is a lot more cost effective for you and your people to have advanced electronic data, isn't it? Mr. Owen. Yes, it is. The manual process that is the alternative will just not meet the challenges that we face, having to take bags of mail and run it through the x-rays, run it through the dogs, or use the intuition of the officer. The volume is just too overwhelming. We have to employ a risk management approach that relies heavily on the data, the analytics that we do, the targeting work that we do. The data is the key. Senator Portman. Let me just take this to the next level because there was a lot of information in this report that was not previously known. Some of this new information was that you had to say we need to target certain countries because of this manual inspection, and my understanding from our report and our investigation is that you actually were not able to include China among those target countries. Why? Because there were too many packages from China. That is not responding to the threat, which we know is from China, but it is responding to the reality that we do not have this advanced electronic data to be able to target packages. You could not even look at any packages from China. Now you have some advanced electronic data from China. The 36 percent figure we talked about earlier, which leads to over 300 million packages unmonitored includes packages from China. We think about 50 percent of the packages from China are now including this advanced electronic data because of the ePacket agreement you have with China, and that is good. But we are still letting so much of this through. The other point that you make in your testimony is that even if you have advanced electronic data and you know this package is suspicious, 20 percent of the time, the post office cannot find the package to present to you to be able to check it. Is that accurate? Mr. Owen. Yes. When we started the program, the presentation rate was much less. The Postal Service has now put some new mechanisms in place, some software technologies and things of that nature. The increase and the presentation rate has gone up significantly, but 80 percent is not where we ultimately need to be. Senator Portman. So 20 percent of these packages that are identified as suspicious are still getting through. I know you need more resources, that is fine, but this is a management challenge. To let these packages go requires better coordination with all of you, particularly with CBP and the Postal Service, and it requires, as you said earlier, accurate, timely information and then the presentation of those packages. Let me go back to the origins of our problem, which is the lack of information coming from these countries. Mr. Murphy, you talked earlier about where you are in terms of working with the other countries around the world. You talked about the rapid progress that has been made recently. As I have said, we have some email traffic indicating otherwise, but let me, if I could, go to another piece of information we were able to uncover in our investigation. If you look at Exhibit A in front of you,\1\ Exhibit A is an email from May 2017. This is a memo to Deputy Assistant Secretary of State Nerissa Cook from Gregory Thome, and if you turn to page 821 of this memo, you will see an unredacted section on the issue before us, the UPU issue, Universal Postal Union issue. --------------------------------------------------------------------------- \1\ The Exhibit A document appears in the Appendix on page 205. --------------------------------------------------------------------------- In that section, it states that advanced electronic data is a topic ``of high interest on Capitol Hill''--``ostensibly because of the presumed contribution AED would make to preventing synthetic opioids from arriving in the United States through international mail.'' The memo then goes on to state, ``Despite its uncertain benefits for this purpose''--its uncertain benefits for this purpose, that is opioids--``accelerating the exchange of AED is one of our highest priorities at the UPU this congressional cycle because of its clear benefits for aviation security, Intellectual Property Rights (IPR) enforcement, and expeditious mail handling.'' I guess the first question is, Were you part of this memo? Did you help to draft or contribute to this internal memo to Deputy Assistant Secretary Cook? Mr. Murphy. Yes, Senator. I drafted the language in question. Senator Portman. OK. So is this what we believe? Again, resources are important, but if we have a government that thinks that this advanced electronic data could target counterfeit goods, a fake purse is more important than stopping a poison coming into our communities, I think we have a problem of priorities. I guess I would ask you. Is using advanced electronic data to target counterfeit goods and intellectual property rights violations a function of the State Department? Mr. Murphy. Senator, the State Department does not use this data for any purpose. Senator Portman. OK. So, no, that is not your job. What agency is responsible for using AED to target IPR violations? Mr. Murphy. It would be CBP. Senator Portman. So how did you determine that there was a clear benefit for using AED to target intellectual property but not opioids? Mr. Murphy. Senator, first of all, let me clarify. As you pointed out, this is an internal memo from one office in a bureau of the State Department to the leadership of that bureau, so it does not reflect the views of the Department, per se. It is part of an internal discussion. But the use of advanced electronic data for aviation security, which I think you would agree is a concern on par with our other high-priority concerns, as well as for IPR enforcement and for expeditious mail handling, these are the uses for this data that are very well established that are familiar to people in the UPU environment that have been talked about for many years. The use of this data for specifically targeting synthetic opioids is no older than the crisis itself, and so it was less familiar and---- Senator Portman. Let me just interrupt---- Mr. Murphy [continuing]. It reflects perhaps the novelty of it as much as anything else. Senator Portman. Let me just interrupt you for a second. This memo was written last year, May 2017. Are you saying the State Department did not know that we had an issue with opioids in May 2017? Look, I am not trying to put you on the spot personally, but I think it reflects an attitude, and I think it reflects a lack of, as was said earlier by Mr. Nevano, the need for us to be aggressive. Instead, it is an attitude of trying to work with these countries for 10 years. We have been doing it, with very little success. We do have the bar code now, which is great. We just need the information on the bar code, right? I hope it does not reflect a State Department attitude. I hope that after you heard from these individuals today and perhaps from some of the stories here that you have a different view of this now, that you understand that advanced electronic data is really important. Again, it is not the silver bullet. There is no one silver bullet. We have to stop the demand in this country. We have to deal with the fact that our addiction rate is so high that we need more treatment and recovery. We have a lot of other things to do, but if we have an attitude in the government that this does not matter, we are going to continue to have this poison coming in through our mail system. And Commissioner Owen cannot do his job. He cannot find the stuff. I hope that one of the outcomes of this report that Senator Carper and I worked on and of the hearing today is to prioritize this issue, and instead of saying it is not as important as intellectual property, fake purses from China, to say it is more important--it is about people dying--and prioritize it. I thank you again for your service, and I just hope that you will go back to the UPU and to your partners around the world and talk about this as an urgent matter. Let me ask a couple of other questions, if I could. One of the issues that I think has not been properly explained today is the fact that there are a lot more overseas packages coming into America, and it might be helpful, Mr. Cintron, if you would just give us those numbers. We have them in the report. They may not be accurate, so I want to hear from you. When I talked about the fact that there are about 500 million packages coming into the United States today, that has doubled just in the last few years. Now that makes your job harder, but again, all the more important that we have this data to know what is coming in. Can you talk a little about that? Mr. Cintron. Yes. Certainly, I can. We can probably provide you the specifics on the numbers, and certainly you are pretty close to that range. We have seen over a significant amount certainly increase over the last few years. A couple things that we are doing: In the last year, we have deployed a significant amount of processing equipment around the country, just based on these inbound cities. In the ISC cities--like up in the Pacific area of California, New York, Chicago--we have deployed equipment to be able to handle the influx of volume itself coming in, and so that is one piece. The other part is in working to get more AED, as I have said, we have increased those numbers. We are going to see a significant amount of AED we believe this year with our efforts around the untracked volume coming out of China, which we believe will put us at about 70 percent AED capture by the end of the year, a significant improvement for this year. What we have done subsequently on the equipment, not only do we have the five ISCs running, but what we have done is we have expanded that to 13 facilities attached to those ISCs, where we now have the ability to trap and capture. To the question of the 20 percent that is missing, our efforts right now are that expansion of equipment, capture before we get it downstream, and then further to that in the next several months, we are going to have the capability to deliver unit level to trap that piece. We certainly always have the Inspection Service, which at any time while they are embedded with these other agencies, themselves can intercept the package anywhere in the domestic mail stream. There is a lot of effort to get more AED this year, and the second part, really go after making sure that the 100 pieces we are asking for is the 100 pieces they are going to get, and we are laser focused to make sure that every piece that we can capture, before it gets out of the network itself, that we capture. Senator Portman. Well, if I look at what happened in 2017, it was flat. You talk about 40 percent, I talk about 36 percent, because in December, it was 40 percent. But in November, it was less than 36 percent. W went up, down, and back up a little bit at the end. That is not a good trend, and 70 percent would be ambitious, and we are all for that. We want 100 percent, but we are going to have to change some of our methods and some of our management and some of our priorities in order to get there. We talked about the JFK program earlier. This is a program where, particularly with regard to China, you had an agreement on these ePackets. I think it is 4.4 pounds or less, packages. Here is a quote from one of the Customs and Border Protection officers on the ground working at JFK in an email, ``There has been no meaningful improvement as the China ePacket pilot approaches its second year.'' Now, that is one individual. Commissioner Owen, you may agree or disagree with that. I would like to hear from you on it, but I just do not think the evidence supports what you are saying in terms of this priority and of the significant ramping up, certainly not in the last year and certainly not with this kind of data. Do you have any thoughts on that, Commissioner Owen? Do you agree with that CBP officer? Mr. Owen. Well, I would just say that I think we learned an awful lot from the JFK pilot as it was begun. It started with a very small amount of advanced electronic data coming both from China and from France. We had to train our officers on how to effectively target. We had to work with the Postal Service to make sure that the packages that we asked to be presented to were in fact presented. I think we learned a lot from that pilot. I think it was a slow road, which led to a delay in the expansion to the other international mail facilities, but I think we are on the right track now. I think there is a sense of the urgency behind this, and we will continue to move forward. Senator Portman. Mr. Cintron, are you planning to expand the targeting beyond the Chinese ePackets? Mr. Owen. Yes. Actually, that will be us, and we do plan to go beyond the packets. At JFK right now, we are targeting off eight different countries. When you look at the volume in the particular mail facilities as to what is coming from what part of the world, we basically perform a risk assessment and ask to see the packages, target specifically for one country that may be of greater concern than another at that specific international mail facility. Senator Portman. Let me just ask a general question and then turn it over to Senator Carper. There has been a lot of discussion today about the need to focus on China, and of course, I agree with that. All the evidence is, from DEA and elsewhere, that that is the source of most of this synthetic opioid coming into our country, and most of it comes through the mail. But we also know that, as Mr. Baldwin said earlier, this is a very lucrative trade, and there will be transshipments through other countries and other means to try to avoid whatever we come up with. Mr. Nevano, is it true that if we just focus on one country--and this kind of goes again to the State Department's approach to dealing with these countries around the world--that we are likely to see transshipments to other countries? Therefore, having a universal application of this, in other words, telling all countries, ``You want to do business with us, you have to provide this data,'' is going to be required? Mr. Nevano. Senator, thank you for your question, and I would agree with that. As we as law enforcement improve on our techniques and our abilities to seize and interdict packages, the nefarious actors who are involved in this process are only going to change their modus operandi. They are going to change the way they do business, as evidenced by packages being transshipped from China, let us say, to Hong Kong or other intermediary countries to try to avoid and evade law enforcement efforts. Senator Portman. Thank you. I will turn to Senator Carper, and then I have a couple more questions. Senator Carper. Senator Carper. Thank you. I do not know if anybody has ever heard of the name Willie Sutton before. Every now and then, we talk about Willie Sutton. He is a famous bank robber, long since died. But many decades ago, he was finally arrested and put in jail. They asked him at his trial. They said, ``Mr. Sutton, why do you rob banks?'' and he responded famously, ``That is where the money is.'' Why do we focus on China? Well, that is because that is where a lot of this stuff is coming from. Why do we focus on the Postal Service? That is how a lot of it is getting into this country. I am reminded of a game that is played at the boardwalk in Rehoboth Beach, Delaware. We have a great place called Funland for our kids. It is a little amusement park and famous for years, and one of the favorite games is Whack-a-Mole. This is not a game. That is. This is not a game. But it is also a different version of Whack-a-Mole because as soon as we convince the Chinese to help us shut it down there, it will go someplace else. There is a lot of money to be made. One of the points that I have made--and I think we keep making--is this is a multilayered problem. We need a multilayered approach. I think we are doing that. This is an all-hands-on-deck moment, and I think we are starting to sense that urgency. There is plenty for us to do, and one of the things we talked about here is the U.S. Postal Service could use some Governors. They have none. The Postal Service could use some certain predictability and the ability to generate the revenues they need, and we need to do a better job on that. So there is work for all of us to do here. I want to ask a couple of questions, maybe of Mr. Owen and Mr. Cintron, if I could. First, for Mr. Owen, the staffing level, let me just ask at the international service centers. Would you talk to us about the staffing levels? How have they changed over the last five years at each of the international service centers? Mr. Owen. Well, in the last year, we have increased the CBP officers by 20 percent in direct response to this threat. Prior to that, I would say the staffing levels were pretty much stagnant for the past four or five years, but again, in the last year, we have added 20 percent additional staff. Senator Carper. There was much made of our need to tighten our borders for a variety of reasons--human trafficking, drugs, and other illicit activities. We focused a lot on border patrol agents. I think we have 20,000 or more positions that are allocated. I am not sure that we are actually able to hire that many people. We have a number of vacancies, as I recall. Hundreds of positions are still vacant. Correct me if I am wrong. But I have heard for a number of years that Customs and Border Protection could use some additional people at the border crossing. We focus on the borders between border crossings, but we also need to focus on the proper staffing at the border crossings themselves, where all of this traffic, all of this commercial activity is coming through, and a lot of it is illegal, illicit. Would you just comment on that, Mr. Owen, please? Mr. Owen. Yes. Absolutely, sir. We have within CBP and the Office of Field Operations what is known as a workload staffing model, and what that model does is it measures the amount of work and the time it takes an officer to perform every task that we are required to do, so how long does it take to do a seven-point vehicle inspection, how long does it take to board a vessel and do immigration clearances, how long does it take to process a passenger at the airports. Then we look at how often we do those activities across the country throughout the year. The workload staffing model that has been submitted to Congress shows that we are understaffed in the officer ranks by 2,518, so that is 2,518---- Senator Carper. Say that one more time. Mr. Owen. Yes. 2,518 additional officers is what our workload staffing model that is provided to Congress shows is what we need to perform the duties at the ports of entry. Also, 631 additional agriculture specialists are needed to address the needs at the ports of entry. Senator Carper. All right. Mr. Chairman, we need to take that to heart, right from the horse's mouth. Mr. Cintron, I spoke in my opening statement about postal reform and the need to get the Postal Service the resources they need to make the kind of investments they need to be successful as a business and provide the service that we need. Can you tell us what you think the Postal Service needs both over the coming weeks and months and in the coming years to be able to properly handle international package volume and to facilitate CBP's screening efforts? Mr. Cintron. Yes. I think the obvious, comprehensive postal reform goes a long way helping us financially, right? We are not necessarily waiting as it relates to the international volumes, as I talked about a minute ago. We are expanding the network itself to be able to handle any type of volume coming into the country. So from our perspective, we are doing those things. We are not waiting. Certainly, the comprehensive postal reform goes a long way in keeping us on that financial footing and allowing us to invest in it. As you said, very important to think about the data, the technology, what everybody on this panel is talking about, and where really investment should be made to make sure that we can zero in on what we are looking for. Senator Carper. All right. Thanks. Mr. Cintron. But reform will help us get there. Senator Carper. Thanks. Ms. Siemer, any comments you have on this front, please? Mr. Siemer. I think the only comment I would make is that as they collect this advanced electronic data, we need to keep in mind the quality of the data. The data itself is only useful for analytics if it is structured for analytics, and when we started looking at it last summer, it really looks to us like someone is manually inputting this overseas. Someone is actually typing in the addresses. And to give you an example, just with our building's address, 1735 North Lynn Street, there are probably 20 different ways a human can type that. They can abbreviate ``Street.'' They can abbreviate ``North.'' They can put periods in there. They can add extra spaces. When you have humans entering the data and then that gets fed into the Postal Service and then that gets fed into targeting, it is almost impossible to start matching addresses and packages going to those addresses. It really takes a tremendous amount of cleanup effort to make it suitable for those kind of efforts. I think if there is any way that we could require the countries to structure that data a little bit better or collect it automatically in some respect would help tremendously, but in the meantime, some effort needs to be made to clean that up by somebody. We are doing it for our analytics, but I think there are probably other approaches to doing that so that we can all share the same dataset to do our analytics. Senator Carper. All right. Thank you. I have another one for Mr. Cintron and Mr. Owen. The international mail facility at JFK receives, as we have heard, the bulk of our country's inbound mail from other places. The Postal Service and CBP had this pilot program, JFK using advanced electronic data to target suspicious packages at JFK. It is designed to help us to manage the high package volumes while still hopefully preventing illegal items from entering our country. I have a question for Mr. Cintron, if I could. I trust the Postal Service appreciates its role in helping CBP to combat the flow of dangerous drugs in our communities. I believe you do. How does the Postal Service plan to address our findings and recommendations specific to your agency? I will say that again: How does the Postal Service plan to address our findings and recommendations, which were released, specific to your agency? Mr. Cintron. Well, we are certainly going to take all of the findings that are in the report and go back and address them. Certainly, key for us, as I brought up earlier, two things. One, working collaboratively to keep getting the percentages. While we had a bump for a couple of months, there were some technical issues. When we looked at the growth of AED, it is significant growth. We expect with our collaboration, it is going to be significantly higher this year. The other part is the holds, one key thing that we found in terms of finding that 20 percent, which is significantly important to us as well. So all the findings that we will get there, going to get priority to make sure that we are addressing every one of those issues and abate them as quickly as we can. Senator Carper. All right. Thanks. Mr. Owen, I am convinced that you recognize the vital role that your agency plays in addressing this, but really the same question that I just asked for Mr. Cintron. Please discuss how CBP plans to address our findings and recommendations as they pertain to your agency. Mr. Owen. Yes. Similar to the Postal Service, the key is the advanced information, so we will continue to work with them on not only ensuring that the level is going up, but to Mr. Siemer's point, the accuracy and the timeliness of that data, so we can be more effective with the targeting, and then as well, designing the protocols to make sure that every package we ask for inspection is presented to us for inspection. Senator Carper. All right. A question for both you--and this is my last question--for both of you, Mr. Cintron and Mr. Owen. Have your agencies agreed to performance measurement system at least for trafficking the number of packages the Postal Service presents to CBP for inspection? And if yes, explain what you have agreed to, and if not, maybe you could explain why not. Do you want to go first, Mr. Owen? Mr. Owen. Yes. We are still in those discussions. Really the issue is the actionable holds versus the holds. When we place a shipment on hold, of course, we expect to see it. The challenge becomes as if the data was not provided prior to arrival or if the date targeting was not done until after the cargo arrived. Then we have a challenge for the Postal Service to retrieve that. So the ultimate end state and where we are going and where this is working is that, again, the data is presented prior to arrival. We target prior to arrival, and then the Postal Service will capture that. There is no disagreement in that. It is that gray space that what happens when the data came in late or the targeting was late, how do we account for that, so that is just the one area. But again, the ultimate objective here is to have that data pre-arrival, the targeting done pre-arrival, and then there is no disagreement that in those cases, those shipments would be presented to CBP. Senator Carper. All right. Thanks. Briefly, Mr. Cintron. Mr. Cintron. Really, the only piece to add onto that are the other developments that we are doing to go beyond the ISC. If the timing is off and we have the ability to capture before we get it all the way to delivery, that is really where the focus is going to be. We are definitely in agreement and getting to those metrics that we can agree on. Senator Carper. Good. I am going to close and just say, Mr. Chairman, thank you for your continued leadership on this front. It is vitally important, for the hats that you have worn in this fight. I want to thank your staffs on the kind of collaboration that they have demonstrated, I hope with our leadership, to help address this challenge and to bring a sense of urgency to it. The Chairman said earlier--he said there is no silver bullet, and that is obviously true. I like to say--and it is not just on this front, but with a lot of challenges, no silver bullet. A lot of silver BBs, and some of them are bigger than others. Today, we have identified some of those, and some of them are bigger than others. In Delaware, we are big on the letter ``C.'' I do not know why, but we are big on the letter ``C.'' But we call it the Delaware way, to communicate, compromise, collaborate, and the letter ``C'' actually can be really helpful here for all of us, you as well as us. And that is to communicate better, and I hope this hearing is helpful in that, to better coordinate and find other ways to collaborate. If we do those three things, we will be better off. This hearing started 2\1/2\ hours ago. I am told that five people die every hour. Five people die every hour from this opioid epidemic, which means 12 or 13, people have died since we just started this hearing. They are somebody's mom or dad, somebody's brother or sister, somebody's son or daughter, niece or nephew. They are real people, and just keep them in mind. Keep their faces in mind and their stories in mind as we put the pedal to the metal and move forward. Thank you very much. Thanks, Mr. Chairman. Senator Portman. Thank you, Senator Carper, thank you for not just cooperation on the report but your input on the report. You and your staff made this report not just bipartisan but nonpartisan, and we were able to dig much deeper, so thank you. Among the exhibits we talked about today was Exhibit 1. This was a State Department memo, so I would like to enter this into the record, without objection.\1\ --------------------------------------------------------------------------- \1\ The memo appears in the Appendix on page 205. --------------------------------------------------------------------------- We were talking a moment ago about the 20 percent, and that is a concern in terms of Customs and Border Protection having to finally find the data to be able to find the package and then having the package already delivered or otherwise unavailable. What is your experience with the FedExes, UPSs, and DHLs of the world, the so-called express consignment operators? Our report indicates that you do not have that slippage or that leakage in that case. Is that accurate? Mr. Owen. Yes, that is correct. The presentation rate from the express couriers is about 100 percent. I mean, they are very effective. What I think is important to note and to remember is that they have been at this since 2002 with the passage of the trade act of 2002 that required the express courier operators to provide that advance data. I can tell you from my personal experience in those early years as they were ramping up to meet this new requirement, they struggled with a lot of the same issues, with having everybody providing the data, the data being accurate, being timely, and finding the parcels that customs was looking for to hold. When I look at the success the express couriers have had over the last 10, 12, or 15 years, I see that as a model that we can employ and we are employing in dealing with the Postal Service. They have come a long way. They are very effective at identifying or helping us to track down those shipments. I feel we will be just as confident in the near future with the Postal Service as well. Senator Portman. I appreciate your confidence, and I hope that this hearing helps to focus on that issue because ultimately we want to make sure that data is usable, as Mr. Siemer has said. He has had to clean up a lot of data--to use his data analytics to be able to make this work, and I am sure you all have done the same thing. CBP has also had to clean up some data, as I understand it, so getting better data and then ensuring that once you have the data, it is actually used. That model that you have with these private couriers obviously is something we ought to be looking at, if it is working from a management point of view, more effectively to present those packages. The final thing I want to say is about a trip to Hong Kong that our staff made because Hong Kong is one of those transshipment points, and they were meeting with the Hong Kong customs officials. They talked about a few things I thought were interesting. One is that there had been a bust working with DEA and with, as I understand it, Department of Homeland Security as well, and that was a very successful bust in the sense that they were able to break up some kind of network going between China and Hong Kong, transshipping to the United States. But there has only been one, and also their attitude, I would tell you--and, Mr. Murphy, you will appreciate this. Their attitude was that, ``Do not worry. It is under control.'' That was the quote of the customs official, the most senior customs official that our staff was able to interview. Clearly not under control, but again, this goes to the attitude of some of our foreign partners. Finally, the fact that this advanced electronic data, as important as it is to Commissioner Owen, to finding this poison, getting it off track, it is also really important to your prosecutions. Mr. Nevano, maybe you can speak to that for a second. The Homeland Security Inspections, your special agents at facilities like the international service centers we have talked about here could be a lot more effective in their investigations and in dismantling some of these transnational criminal networks if they had the advanced electronic data. Maybe you could just speak to that for a second. After Customs and Border Protection makes an opioid seizure at one of these international centers, how does the advanced data assist you and assist HSI in subsequent criminal investigations? Mr. Nevano. Thank you for your question, Senator. The quicker we get the information, the higher probability that we have in conducting a successful prosecution. It also allows us, as Mr. Owen, I believe, stated earlier--to do like a link analysis or post-seizure analysis where you might be able to tie the links of a previous seizure, historical information that may tie a criminal network or transnational criminal organization. For example, we may have an organization or a previous seizure that was in California and this seizure in JFK and New York, but based on the historical data, we may be able to tie the organization together to develop a larger organization and take down a larger organization. It also helps us from an officer safety standpoint, Senator. Before our agents go into a home, it is helpful to know the person that may be inside that residence or business, what type of criminal history do they have, do they have weapons, how can we best prepare our special agents for their security and safety before they actually enact a law enforcement operation. That would be a significant concern that we would have, and I think that advanced data helps us in that aspect, Senator. Senator Portman. I think that is also important for us to note today that this is not simply about identifying a package and taking it offline. It is about the follow-through and the prosecution. It is critical information to have. Thank you all for being here. We have many more questions, and I am sure we are going to be following up with some. Senator Carper. Senator Carper. Could I have just another---- Senator Portman. Maybe right now. Senator Carper. Not a question. Just a comment. A thought has come to mind, Mr. Chairman, and for our witnesses: My last year as Governor of Delaware, I was chairman and vice chairman of the National Governors Association (NGA), today one of our dear friends, George Voinovich--but there had been a lawsuit between all 50 States and the tobacco industry. The lawsuit was an effort by the States collectively to get money from the tobacco industry to help cover health care costs States were incurring because of people's addiction to tobacco, nicotine. The lawsuit was successful, and not only have the States received for, I think, 20 years now, a flow of revenues for mostly health-related issues, but also a foundation was created called the American Legacy Foundation. The American Legacy Foundation was created. I was to be the founding vice chairman, and what we did is we went to work with young people all over the country to figure out if there is a way we could mount a multimedia campaign, not just Internet, not just films, not just television, not just print media, but a multimedia campaign to reduce the incidence of tobacco use by young people. If they are using it, get them to stop. If they had not started, to make sure that they did not start. It was hugely successful. And the key was hard hitting, direct messaging, right to the target audience, and we saw a dramatic drop in youth smoking, tobacco use, and it has actually persisted. It has actually persisted over the years. I always like to say find out what works, do more of that. If we are looking at a multilayered strategy, maybe part of that is just to do a better job messaging to the target audience, what is at risk here for them, for their lives and for their families, and we have something that actually works in doing just that. Thank you. Senator Portman. So true. Thank you all again for being here, and again, we have some follow up questions we will be providing. We appreciate your responsiveness, not just today, but in the course of our investigation. We shared our report with all of you in advance, and we appreciate the fact that you made some edits that you thought were appropriate, including to be sure we were not providing information that was inappropriate, that in any way, even if it was not classified, sensitive information. But I just want you to know this has been a collaborative effort not just with Senator Carper and myself but with our partners in the Federal Government who have the job every day to try to protect us from this opioid epidemic. We need to continue to work together and work together in smarter ways. We are better than this. We can do a better job, and when you think about what is happening around our country today with 40,000 Americans dying of overdoses--and that is the tip of the ice berg, frankly, as tragic as that is, that so many other lives are ruined, taken off track, and tremendous cost to our community and our families being broken apart. We have to do everything we can. Senator Carper talked earlier about all hands on deck. This is that time. This is that moment. We have to change the way we are operating to provide this information to be able to stop these packages. We have to be able to prosecute those who are perpetrating these acts on our citizens. We have to do much more in terms of the prevention side, as Senator Carper said, and getting people the treatment they need to stop this addiction. All of that is important, but here is one thing we know we can do, and that is to tighten up our own Postal Service to be able to stop some of this poison from coming in, as was said earlier, and have an immediate impact on the price on the street, because one of the reasons fentanyl is pushing out heroin in Ohio, I will tell you, is the cost. It is not just that it is more powerful, but it is less costly. I am proud of the staff who worked on this report. I want to particularly thank HSI Special Agent Mancuso for his work on this. I will tell you, Mr. Nevano, we are going to miss him when he goes back to HSI. His contributions were invaluable. I just want to thank all the staff who were involved, and, Senator Carper, I would like you to comment on your team who are involved, and I am going to comment on ours briefly. Senator Carper. Thanks. Thanks so much. Our team led by John Kilvington, our staff director for our Subcommittee on the Democratic side--Portia, sitting right behind me, and, of course, we are grateful to you. Felicia Hawkins, Roberto Berrios, and thank you all, not just for the work that you have done but the collaboration and a sense of spirit and a team that we have seen demonstrated with our colleagues on the majority side. Thank you. Senator Portman. And our team, I want to thank Andy Polesovsky for his work, Will Dargusch, Lenny Mancuso--I talked about earlier--and Patrick Warren. Andy, you did not put your name down there. I thank them for all their hard work on this report. The hearing record will remain open for 15 days for any additional comments or questions of any of the Subcommittee Members, and again, thank you for your testimony today and for your service on behalf of our country. This hearing is adjourned. [Whereupon, at 12:35 p.m., the Subcommittee was adjourned.] A P P E N D I X ---------- [GRAPHICS NOT AVAILABLE IN TIFF FORMAT] [all]