[Federal Register Volume 84, Number 103 (Wednesday, May 29, 2019)]
[Notices]
[Pages 24812-24813]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-11121]
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DEPARTMENT OF HOMELAND SECURITY
U.S. Citizenship and Immigration Services
[OMB Control Number 1615-0126]
Agency Information Collection Activities; Extension, Without
Change, of a Currently Approved Collection: Collection of Qualitative
Feedback Through Focus Groups
AGENCY: U.S. Citizenship and Immigration Services, Department of
Homeland Security.
ACTION: 60-Day notice.
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SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship
and Immigration (USCIS) invites the general public and other Federal
agencies to comment upon this proposed extension of a currently
approved collection of information. In accordance with the Paperwork
Reduction Act (PRA) of 1995, the information collection notice is
published in the Federal Register to obtain comments regarding the
nature of the information collection, the categories of respondents,
the estimated burden (i.e. the time, effort, and resources used by the
respondents to respond), the estimated cost to the respondent, and the
actual information collection instruments.
DATES: Comments are encouraged and will be accepted for 60 days until
July 29, 2019.
ADDRESSES: All submissions received must include the OMB Control Number
1615-0126 in the body of the letter, the agency name and Docket ID
USCIS-2012-0004. To avoid duplicate submissions, please use only one of
the following methods to submit comments:
(1) Online. Submit comments via the Federal eRulemaking Portal
website at http://www.regulations.gov under e-Docket ID number USCIS-
2012-0004;
(2) Mail. Submit written comments to DHS, USCIS, Office of Policy
and Strategy, Chief, Regulatory Coordination Division, 20 Massachusetts
Avenue NW, Washington, DC 20529-2140.
[[Page 24813]]
FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy,
Regulatory Coordination Division, Samantha Deshommes, Chief, 20
Massachusetts Avenue NW, Washington, DC 20529-2140, telephone number
202-272-8377 (This is not a toll-free number. Comments are not accepted
via telephone message). Please note contact information provided here
is solely for questions regarding this notice. It is not for individual
case status inquiries. Applicants seeking information about the status
of their individual cases can check Case Status Online, available at
the USCIS website at http://www.uscis.gov, or call the USCIS National
Customer Service Center at 800-375-5283 (TTY 800-767-1833).
SUPPLEMENTARY INFORMATION:
Comments
You may access the document that explains the use of this generic
clearance to obtain approvals of qualitative feedback through focus
groups by visiting the Federal eRulemaking Portal site at: http://www.regulations.gov and enter USCIS-2012-0004 in the search box.
Regardless of the method used for submitting comments or material, all
submissions will be posted, without change, to the Federal eRulemaking
Portal at http://www.regulations.gov, and will include any personal
information you provide. Therefore, submitting this information makes
it public. You may wish to consider limiting the amount of personal
information that you provide in any voluntary submission you make to
DHS. DHS may withhold information provided in comments from public
viewing that it determines may impact the privacy of an individual or
is offensive. For additional information, please read the Privacy Act
notice that is available via the link in the footer of http://www.regulations.gov.
Written comments and suggestions from the public and affected
agencies should address one or more of the following four points:
(1) Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submission of responses.
Overview of This Information Collection
(1) Type of Information Collection: Extension, Without Change, of a
Currently Approved Collection.
(2) Title of the Form/Collection: Collection of Qualitative
Feedback through Focus Groups.
(3) Agency form number, if any, and the applicable component of the
DHS sponsoring the collection: Form G-1542; USCIS.
(4) Affected public who will be asked or required to respond, as
well as a brief abstract: Primary: Individuals or households; Business
or other for-profit. Executive Order 12862 directs Federal agencies to
provide service to the public that matches or exceeds the best service
available in the private sector. In order to work continuously to
ensure that our programs are effective and meet our customers' needs,
Department of Homeland Security/U.S. Citizenship and Immigration
Services seeks to obtain OMB approval of a generic clearance to collect
qualitative feedback on our service delivery. By qualitative feedback
we mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
collection of information is necessary to enable the Agency to garner
customer and stakeholder feedback in an efficient, timely manner, in
accordance with our commitment to improving service delivery. The
information collected from our customers and stakeholders will help
ensure that users have an effective, efficient, and satisfying
experience with the Agency's programs. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management.
(5) An estimate of the total number of respondents and the amount
of time estimated for an average respondent to respond: The estimated
total number of respondents for the information collection G-1542 is
3,000 and the estimated hour burden per response is 1.5 hours.
(6) An estimate of the total public burden (in hours) associated
with the collection: The total estimated annual hour burden associated
with this collection is 4,500 hours.
(7) An estimate of the total public burden (in cost) associated
with the collection: The estimated total annual cost burden associated
with this collection of information is $0.
Dated: May 22, 2019.
Samantha L. Deshommes,
Chief, Regulatory Coordination Division, Office of Policy and Strategy,
U.S. Citizenship and Immigration Services, Department of Homeland
Security.
[FR Doc. 2019-11121 Filed 5-28-19; 8:45 am]
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