Social Security: Sustained Effort Needed to Improve Management and Prepare for the Future (Chapter Report, 10/27/93, GAO/HRD-94-22). Failure to meet the Social Security Administration's (SSA) management challenges could have serious consequences. SSA provides benefits to about 47 million people today, and it will have to provide benefits and services to many more people in the future. The baby boomers are aging, and beginning in 1995, Social Security earning and benefits statements will be required for all workers. SSA is already seeing the effects of a significant rise in disability cases, an area already plagued by major processing delays. This third in a series of GAO reports examines SSA's current operations and its preparations for the future. GAO concludes that if SSA cannot establish the necessary long-range plans, efficiently manage computer-systems modernization, address work-force needs, and control its finances, it risks significant deterioration in its ability to serve the public efficiently and effectively. GAO summarized this report in testimony before Congress; see: Social Security Administration: SSA Needs to Act Now to Assure World-Class Service, by Jane L. Ross, Associate Director for Income Security Issues, before the Subcommittee on Social Security, House Committee on Ways and Means. GAO/T-HRD-94-46, Oct. 28, 1993 (10 pages). --------------------------- Indexing Terms ----------------------------- REPORTNUM: HRD-94-22 TITLE: Social Security: Sustained Effort Needed to Improve Management and Prepare for the Future DATE: 10/27/93 SUBJECT: Financial management systems Social security benefits Disability benefits Computerized information systems Federal social security programs Personnel management Human resources utilization Management information systems Information resources management IDENTIFIER: Retirement, Survivors, and Disability Insurance Program Medicare Program Medicaid Program Food Stamp Program DOL Black Lung Program Supplemental Security Income Program SSA Agency Strategic Plan SSA Unified Planning System SSA Operations Service Delivery Plan SSA Information Systems Plan SSA Management Intern Program SSA Middle Management Program SSA Earnings Records Maintenance System ************************************************************************ We regret that the full text of this item is presently unavailable. See the GAO FAQ - Section 2.0 for printed copy ordering information. The FAQ is automatically retrieved with all WAIS search results or can be obtained by sending e-mail to: [email protected]